First-Line Supervisors of Material-Moving Machine and Vehicle Operators

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1404715BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 15025 N THOMPSON PEAK PKWY,SCOTTSDALE,AZ,85260-02863-04507-S

**Full District Office Address:** 15025 N THOMPSON PEAK PKWY,SCOTTSDALE,AZ,85260-02863-04507-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 04507-SCOTTSDALE AZ

**About this role:**

Wells Fargo is seeking a Lending Operations Manager (Funding) within Home Lending as part of Consumer Lending. Learn more about the career areas and lines of business at wellsfargojobs.com

**In this role, you will:**

+ Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities.

+ Engage stakeholders and internal partners associated with the Lending Operations functional area.

+ Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area.

+ Participate in the formulation and implementation of new and revised systems, policies, and guidelines.

+ Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies.

+ Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met.

+ Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management.

+ Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers.

+ Manage allocation of people and financial resources for Lending Operations

+ Mentor and guide talent development of direct reports and assist in hiring talent.

+ Execute on and continuously improve our risk and control environment.

**Required Qualifications:**

+ 4+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

+ 2+ years of Leadership experience

**Desired Qualifications:**

+ Knowledge and understanding of funding procedures.

+ Knowledge and understanding of residential mortgage loans funding.

+ Experience hiring and onboarding internal and external candidates while delivering a positive and engaging candidate experience.

+ Excellent verbal, written, and interpersonal communication skills.

+ Adaptable and flexible coaching style which takes into account the needs and learning styles of a diverse team.

+ Management experience

**Job Expectations:**

+ This position is not eligible for Visa sponsorship.

+ This position requires compliance with all mortgages regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.

+ This position offers a hybrid work schedule.

+ Required location(s) listed below. Relocation assistance is not available for this position.

+ Willingness to work on-site at stated location on the job opening.

**Location:**

+ 2850 S Price Rd. Chandler, AZ.

**Posting End Date:**

17 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-365564

**Updated:** Mon May 13 00:00:00 UTC 2024

**Location:** CHANDLER,Arizona

**ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.**

Join Our Community of Food People!

BASIC PURPOSE

The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

**Rate: $19.85**

**Schedule: Tuesday - Saturday, 10pm - 8am**

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

+ Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations. Complete attendance trackers and verify that drivers are using Omnitracs properly.

+ Ensure that customer’s needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as needed to solve service issues , and ensure that drivers are logging in and utilizing Proof of Delivery scanner.

+ Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.

+ Visually inspect each driver’s appearance to verify that drivers are in proper uniform and have required PPE.

+ Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.

+ Other duties as assigned by manager.

**SUPERVISION** :

+ N/A

**RELATIONSHIPS**

+ **Internal:** Drivers, transportation managers and supervisors, sales

+ **External:** Customers

**WORK ENVIRONMENT**

+ The work will take place both at a desk in an office environment and in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

**MINIMUM QUALIFICATIONS**

Related Experience/Requirements:

+ Minimum one year of transportation or logistics experience.

Knowledge/Skills/Abilities:

+ Effective communication both verbally and in writing.

+ Excellent telephone and customer service ability.

+ Math, analytical, and organizational skills with high attention to detail.

+ Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.

+ Problem solving and critical thinking abilities to solve problems of limited scope.

+ Strong teamwork skills with the ability to support others in the department and division.

Education

+ High school diploma or GED/equivalent required.

**PREFERRED QUALIFICATIONS**

+ Prior dispatcher experience preferred.

+ Knowledge of DOT Hours of Service Regulations and driver logs.

+ Knowledge of our geographic delivery area.

**PHYSICAL QUALIFICATIONS**

+ Must be able to perform the following physical activities for described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

**JOB REQUIRES WORKER TO:**

**FREQUENCY:**

STAND OCCASIONALY

WALK OCCASIONALY

DRIVE VEHICLE OCCASIONALY

SIT FREQUENTLY

LIFT

1-10 lbs (Sedentary) OCCASIONALLY

11-20 lbs (Light) OCCASIONALLY

21-50 lbs (Medium) OCCASIONALLY

51-100 lbs (Heavy) OCCASIONALLY

Over 100 lbs (Very Heavy) N/A

CARRY

1-10 lbs (Sedentary) OCCASIONALLY

11-20 lbs (Light) OCCASIONALLY

21-50 lbs (Medium) OCCASIONALLY

51-100 lbs (Heavy) N/A

Over 100 lbs (Very Heavy) N/A

PUSH/PULL*1 OCCASIONALLY

CLIMB/BALANCE*2 OCCASIONALLY

STOOP/SQUAT OCCASIONALLY

KNEEL OCCASIONALLY

BEND OCCASIONALLY

REACH ABOVE SHOULDER FREQUENTLY

TWIST OCCASIONALLY

GRASP OBJECTS*3 OCCASIONALLY

MANIPULATE OBJECTS*4 OCCASIONALLY

MANUAL DEXTERITY*5 FREQUENTLY

1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)

2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)

4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)

5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

*****EOE** **Race/Color/Religion/Sex/Sexual** **Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*****

Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.

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US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found **here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF\_CCPA\_policy.pdf) .**

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

Regional Director Operations Management

Have you been looking for a fantastic role to continue your career path in Social and Human Services? Look no further. This role is critical to our success and exemplifies the wonderful mission driven work we do here every day.

Salary: $90,000 - $100,000 Annually plus bonus compensation plan eligibility

+ Implement the strategic direction for operations and ensures alignment with state business goals and objectives.

+ Oversee the quality of services provided including implementing initiatives to improve quality.

+ Execute regional core growth strategy to increase census, maximize utilization and occupancy percentages; respond to local requests for proposals to address payer needs; identify and participate in new start development initiatives, and identify potential acquisition partners.

+ Implement regional strategies to maintain and foster relations with individuals receiving services, families, and guardians; oversee implementation of individuals supported satisfaction surveys, and implement enhancement plans.

+ Responsible for the financial performance of a regional business unit, review financial statements, oversees regional purchasing, and ensures billing compliance and documentation.

+ Provide leadership including direct supervision of Area Directors and/or Program Directors and the regional support team; implements Network employee practices; oversees regional safety and workers’ compensation implementation.

Qualifications:

+ Bachelor's degree and Master’s degree in Business or Human Services, other education and experience as required by state

+ Seven to ten years of related experience with significant management experience in the human services industry

+ Licensure as required by state

+ Other certification and/or training as required by the state and/or service line

+ Strong attention to detail and organizational skills

+ Ability to multi-task and meet deadlines

+ Effective communication skills to manage relationships

Why Join Us?

+ Full compensation/benefits package for employees working 30+ hours/week

+ 401(k) with company match

+ Paid time off and holiday pay

+ Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers

+ Enjoy job security with nationwide career development and advancement opportunities

We have a rewarding work environment with awesome co-workers – come join our team – Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.

The Mentor Network is pleased to be an equal employment employer Women/Minorities/Veterans/Individuals with Disabilities

As Customer Operations Manager (COM), you play a crucial role in ensuring our customers achieve success with Pearson’s WFS products by collecting, managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will be creating strategic programs that accelerate customer adoption of our products, tracking their success, and managing the operational needs of the Customer Success team while contributing to a culture of operational excellence.

The person in this role will be involved in:

**Customer Success Organization**

+ Create and maintain dashboards, views, and reports allowing insights to team performance and impact against our objectives.

+ Leverage AI to elevate post-sales customer experience and help customers adopt their solutions while improving customer success effectiveness and efficiency.

+ Analyze data, recommend improvements, and communicate efficiency and effectiveness of CS operations to CS leadership.

**Process**

+ Provide strategic direction on leveraging systems and tools to drive the business reporting and insights, regularly collect feedback from CS leaders and update playbooks and reporting as processes change.

+ Standardize customer journey across all customer types, automating wherever possible.

+ Ongoing communication, enablement, and governance of existing and new processes that impact CS organization, customers, and cross-functional partners (sales, product, marketing, finance)

+ Coordinate with the Implementation team to ensure a seamless transition from Sales to Implementation and from Implementation to Success.

+ Continuously improve existing low and high touch motions, journeys, and calls to action based on customer segment.

**Systems**

+ Manage our Customer Success Platform, including data management, building playbooks, dashboards, and training material.

+ Connect external systems and data sources to CRM tool with vision of creating a single source truth for the Customer Success organization.

+ Establish the basis for AI, develop content libraries that can be aligned with data.

+ Tech stack: Catalyst, Salesforce, Pendo, Zendesk, Productboard, Skilljar, Microsoft Office, Snowflake

**What Will Set You Up for Success:**

+ A self-starter, you will have the opportunity to build this role and define new practices and processes.

+ Experimental, you love to a/b test new strategies to drive customer adoption.

+ Operationally minded, you enjoy finding new ways to improve inefficiencies and automate processes.

+ Data-driven, you love to look at the data to drive your decision-making processes. You are proficient in SQL and Python.

+ Passionate about innovating new customer experiences.

+ Creative, resourceful, detail-oriented, and well-organized.

+ Ability to embrace the mentality of continuous improvement and actively contribute to the team process and procedure.

+ Flexible and willing to adapt processes, workflows, and customer management in an ever-changing environment.

+ Are coachable and receptive to feedback.

+ Willing to grow with amazing people who laugh a lot, own our mistakes, strive to be better, are open to feedback, and help each other.

+ A commitment to helping learners achieve their goals.

+ Key projects may include: establishing a process for measuring playbook effectiveness, establishing a process to capture and maintain key contacts, evaluating customer health scores, optimizing the sales-handoff process, identifying and integrating data across platforms, developing and maintaining customer success process documentation.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows:

The full-time salary range is between $90K-$100K.

**What to expect from Pearson**

Did you know Pearson is one of the 10 most innovative education companies of 2022?

At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.

We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.

**Job:** CUSTOMER SERVICE

**Organization:** Workforce Skills

**Schedule:** FULL\_TIME

**Workplace Type:** Remote

**Req ID:** 15800

\#location

**Description**

Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

**Job Title:** Dispatcher I

**Principal Duties and Responsibilities**

+ Take client service calls and open jobs as needed following all proper procedures.

+ Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

+ Schedule the calls along with all previously scheduled work.

+ Dispatch techs on previously scheduled maintenance and service calls.

+ Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

+ Order filters for monthly maintenance as needed for technician/driver pick up.

+ Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

+ Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

+ Assist new technicians in employment policies and procedures as they relate to dispatch.

+ Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

+ In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

+ Take problem/complaint calls and handle appropriately or direct to Branch Manager.

+ Take calls for billing/invoice questions and direct to proper personnel.

+ When necessary, advise sales department of major clients’ service calls.

+ Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

+ Enter tech’s time into Coins.

+ Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

+ Complete service work order and print the “pre-invoice” for Branch Manager’s review.

+ Keep tracking sheet for date of requests and receipt of reports.

+ Maintain certified payroll report files for each job.

**Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

+ High School Diploma or equivalent a plus.

+ Previous HVAC industry experience a plus

+ 1+ years customer service background required

+ General computer skills including Microsoft Word and Excel

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

\#Mesa

\#LI-mesa

\#LI-hvacjobs

\#LI-Onsite

What we do

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Who we serve

Deloitte's Power, Utilities & Renewables practice is at the forefront of top trends and issues facing the ever-evolving power, utilities and renewable energy landscape. Building on more than 175 years of service, our US Power, Utilities & Renewables practice helps clients with some of their most complex challenges as they look to accelerate digital transformation, ignite technological innovation, and navigate more sustainable solutions for energy generation.

Recruiting for this role ends on September 1, 2024.

Work You'll Do

As a Manager, you will you will provide overall management and delivery for workstreams within large Advanced Distribution Management System (ADMS) systems implementation and integration programs. You will work on projects that identify, design and implement creative business and technology solutions for Power, Utilities & Renewables clients, leveraging deep sector knowledge to advise clients while supporting client teams through project execution and implementation. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.

Successful candidates will accomplish these objectives by:

+ Overseeing one or more workstream project teams, which may include Functional, Technical, Design, Architecture, PMO, Business Process, Integration, Testing, Infrastructure, Security ,and Deployment across program stakeholder groups within Deloitte, the client and vendors.

+ Executing basic project management and client management to effectively meet client needs.

+ Establishing and managing client relationships to effectively guide clients through challenges associated with complex projects.

+ Managing the quality of deliverables, effectively leading and mentoring teams and managing client relationships to ensure exceptional performance

+ Leveraging deep industry knowledge, insights, trends, and proven approaches to help clients confirm priorities and develop strategies to drive value to the business and customer experience.

+ Participating in the development and presentation of proposals for business development activities

+ Communicating complex ideas effectively, both verbally and in writing, through tools like Microsoft PowerPoint and Microsoft Word

+ Contributing to proposals for business development activities

+ Analytical t hinking & p roblem-solving skills, with an a bility to identify and solve problems objectively using analysis, experience and mature judgment

+ Ability to develop and foster relationships, establish credibility with and instill confidence in clients

+ Ability to leverage cross-geography insights and delivery professionals to enhance client service delivery

+ Business-Technology a cumen , exhibited through a bility to articulate how technology enables and differentiates the business and communicate this effectively to clients

Required Qualifications

+ Bachelor's degree

+ 6 + years' experience working with Utilities clients within a consulting firm or experience working within the Utilities sector

+ Experience deploying SCADA, OMS or ADMS within the industry at least once

+ Knowledge of SOM, DMS or OMS products as part of the ADMS product suite

+ Experience leading project workstreams of 6 or more

+ Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve

+ Limited immigration sponsorship may be available

Preferred Skills

+ Advanced Degree

+ Technical systems integration knowledge with an understanding of how to configure/customize operational systems, how to architect solutions, what interfaces enable solutions and the migration and conversion data required for systems to operate

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

**Anticipated hourly range:** $21.50 per hour - $25 per hour

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 06/07/2024 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

**Location:** Remote, or could work out of depots if applicable

**Shift/ Schedule** : 40 hrs/wk. 3 to 5 days a week, including weekends and holidays. Must have availability for all 7 days of the week. 8 to 10 hours per day.

**Velocare – Remote Dispatcher**

Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

**_What Operations contributes to VelocareTM_**

Velocare relies on small-format facilities to operate our distributed supply chain solution. This role is responsible for remotely creating and dispatching work orders to send to field personnel to execute. performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products and technology to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries and inventory management tasks, etc. Join a team that is fast-paced, people-oriented, values integrity and is growing nationally.

**Responsibilities**

+ Given the 7-day/wk, 18 hrs/day operating schedule required by the customer, will generally serve in a consistent weekly schedule of 3 to 5 days, but will change with business needs or to cover team time off

+ Utilize systems to create work orders for field operations based off of orders provided from channel partners

+ Efficiently dispatch work orders to field personnel using systems, accounting for field staffing and time needed to complete orders

+ Ensure accuracy of work order creation

+ Serve as the primary communication vessel between our customers, and our Velocare field personnel via phone, instant messenger, email, and platform messaging

+ Ensure quality service is provided to both customers and Velocare field personnel, including prompt follow-through on correspondence. Common correspondence includes: inquiries related to products on work orders, delivery time change requests, service and quality issues, platform questions, and maintaining inventory in levels in designated areas.

+ Show empathy and compassion for customers/ field personnel in every situation.

+ Perform problem solving to help with customer or field personnel inquiries

+ Contribute towards Velocare innovation and continuous improvement to improve the quality of our service to our customers and patients.

+ Identify opportunities to improve efficiency while providing flawless transactions and services

+ Other duties may be assigned.

**Qualifications**

+ High school diploma, GED or equivalent, or equivalent work experience preferred

+ 1-2 years related experience, preferred

+ Effective customer service and communication skills

+ Strong knowledge of Microsoft Office products

+ Healthcare experience beneficial

**_What is expected of you and others at this level_**

+ Create, coordinate, and communicate work orders from customers to Velocare field personnel

+ Problem solve issues from Velocare field personnel with the customer or other Velocare teams

+ Efficiently dispatch work orders to Velocare field personnel, taking into account geography, traffic, and time needed to perform tasks

+ Frequently interacts with customers and field personnel via phone, email, platform messaging, and instant messenger

+ Administers and executes policies and procedures

+ Ensures customers and field personnel operate within guidelines

+ Working knowledge that decisions and actions have a direct impact on customers, patients, and Velocare employees

+ Interactions normally involve information exchange and basic problem resolution

+ Ability to be attentive and responsive for the duration of your scheduled day under minimal supervision.

+ Function in a high-speed environment with multiple tasks being handled within proximity to one another.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

**No Guard Card? No Problem! We can assist with obtaining an Arizona Guard Card License!**

**Pay Rate: $18.38 / Hour**

**We offer flexible pay options like Weekly Pay and DailyPay**

**Permanent, Full Time, Excellent Benefits, Career Progression**

**Paid Training**

**Free Uniforms**

As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

**Responsibilities:**

+ Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

+ Respond to incidents and critical situations in a calm, problem solving manner

+ Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

**Minimum Requirements:**

+ Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

+ Possess a high school diploma or equivalent, or 5 years of verifiable experience

+ As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

+ As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

**Perks and Benefits:**

+ Health insurance and 401k plans for full-time positions

+ Schedules that fit with your personal life goals

+ Ongoing paid training programs and career growth opportunities

+ Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

**Job ID:** 2024-1214105

**Location:** United States-Arizona-Phoenix

**Job Category:** Security Officer

Duties/Responsibilities:

· Interprets demand signals (MRP, Requisitions, Kanban cards etc.) and makes financially sound purchasing decisions.

· Understands inventory control principles and processes and the impact of inventory to the financial health of the business.

· Coordinates with other functions (including Quality, Engineering, Finance, Operations etc.) to ensure timely fulfillment of material and service requirements in support of the business.

· Works actively to identify, engage, and manage relationships with suppliers capable of meeting the business requirements relative to Cost, Delivery, Service, and Quality.

· Maintains records and systems consistent with professional approach to purchasing activities.

Required Skills/Abilities:

· Must have minimal knowledge of commonly used purchasing policies, processes and procedures.

· Must have minimal knowledge of warehouse and inventory control policies and procedures.

· Must have minimal knowledge of material work planning and methods engineering processes and procedures.

· Has minimal knowledge and ability to negotiate best vendor terms, pricing and delivery based on specific budget and schedule requirements.

Education and Experience:

· Minimum High School diploma or equivalent, Bachelor degree a Plus

· 0-3 years purchasing related experience or have demonstrated knowledge, skills and abilities to perform the above-mentioned tasks.

· Degrees can supplant experience requirement. MRP/ERP experience a plus.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.