Financial Services

Loan Officers

Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans.

A Day In The Life

Financial Services Industry

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Salary Breakdown

Loan Officers

Average

$62,730

ANNUAL

$30.16

HOURLY

Entry Level

$29,050

ANNUAL

$13.97

HOURLY

Mid Level

$52,530

ANNUAL

$25.26

HOURLY

Expert Level

$101,380

ANNUAL

$48.74

HOURLY


Current Available & Projected Jobs

Loan Officers

84

Current Available Jobs

12,300

Projected job openings through 2030


Sample Career Roadmap

Loan Officers

Job Titles

Entry Level

JOB TITLE

Junior Loan Processor/Assistant

Mid Level

JOB TITLE

Processor/Officer

Expert Level

JOB TITLE

Senior/Chief Lending Officer

Supporting Certifications

 Arizona Western College

Degree Recommendations


 Central Arizona College

 Coconino Community College


 University of Arizona

 University of Arizona



Top Expected Tasks

Loan Officers


Knowledge, Skills & Abilities

Loan Officers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Economics and Accounting

KNOWLEDGE

English Language

KNOWLEDGE

Mathematics

KNOWLEDGE

Sales and Marketing

SKILL

Active Listening

SKILL

Speaking

SKILL

Judgment and Decision Making

SKILL

Reading Comprehension

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Written Expression


Job Opportunities

Loan Officers

  • Commercial Portfolio Manager - Emerging Middle Market
    BMO Financial Group    Tempe, AZ 85282
     Posted 1 day    

    Come and be a part of our amazing Commercial - Emerging Middle Market Team!

    We are currently looking for a Commercial Portfolio Manager who will be in charge of making informed decisions on complex commercial transactions to assess the level of risk, following our company's guidelines and standards. This role requires advanced knowledge in commercial loans and will involve managing a portfolio. This is a hybrid position.

    + Evaluates all financial statements (business and personal tax returns, fiscal year-end and interim statements and personal financial statements) for credit worthiness. Identifies recurring and non-recurring income/expenses. Comprehend all schedules, notes, and K-1's. Differentiates between cash and accrual method as well as comprehend UCA cash flow analysis. Consolidates related entities and summarizes results.

    + Identifies credit strengths, weaknesses, industry risks, and anomalies that lead to further investigation. Determines or amends applicable loan agreement covenant and monitoring requirements.

    + Collaborates with Relationship Managers on reasoning for a particular decision, answering potential loan request questions, identifying/resolving potential problem loans.

    + Prepares a comprehensive credit summary in conjunction with the Relationship Managers and Credit Manager to address all material aspect of the request.

    + Supports management of the Relationship Manager portfolio by addressing covenant violations, completing annual review/renewals, and identifying opportunities.

    Facilitates decisioning and analysis of all types of credit information to support lending decisions and processes for the bank. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role will make credit decisions and recommendations in accordance with sound credit-granting principles and in compliance with Bank Policies & Procedures.

    + Identifies new sales opportunities for prospects and existing commercial clients through analysis.

    + May participate in on-site client visits with other internal stakeholders.

    + Maintains and promotes a customer service environment which meets and exceeds customer needs and expectations.

    + Recommends credit according to sound credit-granting principles.

    + Exercises individually held Commercial unilateral discretionary limits and any held prescribed approval discretionary limits.

    + Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

    + Evaluates clients’ ability to repay loans and consults on loan structure and collateral.

    + Identifies trends in client activities which may be predictive of deteriorating credit quality.

    + Performs periodic reviews of credit where more frequent monitoring may be appropriate.

    + Understands borrower types typical in the high net worth market and their relation to collateral ownership, loan repayment, loan structure, etc.

    + Grants loan requests within specified limits, using understanding of credit scoring and risk management concepts.

    + Monitors covenants of clients within assigned portfolio to identify deteriorating credit conditions and compliance with loan agreement.

    + Provides accurate financial analysis and risk assessment of new and existing customers.

    + Partners with internal stakeholders for accurate, detailed client information.

    + Develops credit information to make lending decisions on new, renewal and extension loans.

    + Assists in negotiations of terms and conditions of all decisions made via phone and e-mail interaction with clients.

    + Prepares summary, present facts and offer opinions concerning credit worthiness.

    + Minimizes BMO’s risk exposure by adhering to internal credit policies and procedures with respect to lending decisions.

    + Provides input into the planning and implementation of operational programs.

    + Builds effective relationships with internal/external stakeholders.

    + Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

    + Exercises judgment to identify, diagnose, and solve problems within given rules.

    + Works independently on a range of complex tasks, which may include unique situations.

    + Broader work or accountabilities may be assigned as needed. **Qualifications:**

    + Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

    + Technical proficiency gained through education and/or business experience.

    + Verbal & written communication skills - In-depth.

    + Collaboration & team skills - In-depth.

    + Analytical and problem solving skills - In-depth.

    + Influence skills - In-depth.

    + Data driven decision making - In-depth.

    **Compensation and Benefits:**

    $67,200.00 - $124,800.00

    **Pay Type:**

    Salaried

    The above represents BMO Financial Group’s pay range and type.

    Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

    BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

    **Equal Employment Opportunity Statement**

    BMO is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected. characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

    **We’re here to help**

    At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

    As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

    To find out more visit us at https://jobs.bmo.com/us/en

    BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

    Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.


    Employment Type

    Full Time

  • Loan Officer II, Retail Center
    Carrington    Chandler, AZ 85286
     Posted 3 days    

    **Come join our amazing team and work in our Chandler, AZ Office!**

    Our Loan Officer II is responsible for selling mortgages and adhering to company guidelines. Advise customers regarding their options for obtaining a new mortgage. Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The base pay is $14.35/hr. plus monthly incentive.

    **What you’ll do:**

    + Prospect for new business by making outbound calls to company-sourced leads, take inbound calls from mail solicitation campaigns, call transfers from Customer Service Representative agents, and inbound inquiry customer calls. Identify self-sourced customers from network of realtors and other professionals.

    + Adhere to all phone disclosure requirements when speaking to customers.

    + Manage the loan process according to current legal and company guidelines and applicable federal, state and local regulations.

    + Follow up with prospects regarding documents that were submitted for review, analyze credit reports, income documents, and conduct further research as required.

    + Explain various loan products to customers.

    + Provide a high level of customer service to every customer during the loan process.

    + Ensure loans are in compliance with Carrington guidelines, applicable state and federal regulations, and investor requirements.

    + Partner with operations staff to ensure expedient process of file flow.

    **What you’ll need:**

    + 2+ years of mortgage lending experience preferred.

    + NMLS License.

    + Strong experience with FHA and conventional loans highly preferred.

    + Ability to follow loan protocols.

    + Efficient with computers and loan operating systems

    **Our Company:**

    Carrington Mortgage Services-Retail Lending is part of The Carrington Companies. We offer a wide variety of home purchase and refinance products for government and conventional loan programs, specializing in underserved programs for borrowers with less than perfect credit and low down payment. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

    **What is the value proposition to joining the team?**

    + Full array of mortgage programs.

    + Paperless loan file flow and process.

    + Aggressive Marketing support including brochures, social media, and CRM.

    + Aggressive underwriting: we manual underwrite over 80% of our files

    + Warm exclusive leads

    + Ability to originate nationally

    + Competitive compensation plan, including a base plus commission.

    **What We Offer:**

    + Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

    + Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.

    + Customized training programs to help you advance your career.

    + Employee referral bonuses so you’ll get the opportunity to work with friends (and get some extra cash in your pocket!).

    + Educational Reimbursement.

    + Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

    EEO/AAP Employer

    **Carrington does not do interviews or make offers via text or chat.**

    \#LI-CF1

    Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.


    Employment Type

    Full Time

  • Mortgage Loan Originator
    UMB Bank    Phoenix, AZ 85067
     Posted 3 days    

    UMB’s mortgage team was started in 2013 when UMB made the decision to bring the entire mortgage process in-house. UMB’s mortgage team has a wealth of knowledge due to it being comprised of many associates who have been in the mortgage field for 10 or more years. The mortgage sales team, in which the Mortgage Loan Originator is a part of, is vital in attracting new clients to the bank- they do this by building relationships with internal stake holders, real estate agents and other partners that will refer them to their clients when they have a mortgage loan need.

    The **Mortgage** **Loan** **Originator’** s role is important because they help to educate, advise and guide UMB mortgage clients through the loan application process. The Mortgage Loan Originator is with the client from the beginning of the loan approval to the closing of the loan. They spend time assessing the client’s loan needs and will advise on which option is the best fit for the client’s needs. It is important that the Mortgage Loan Originator build a strong relationship with our clients and they do that by providing progress reports to our clients every step of the way through the mortgage process.

    **How you will spend your time:**

    + You will use banking and lending knowledge to advise UMB clients on what best fits their mortgage needs.

    + You will use salesmanship skills to build a pipeline and have the ability to convert leads into clients.

    + You will use interpersonal skills to build relationships to attract clients to our mortgage products.

    + You will use communication skills to ensure our clients are aware of the progress of their mortgage loan.

    **We’re excited to talk with you if:**

    + Have a high school diploma or equivalent

    + Have a verifiable high volume of mortgage sales experience

    **Compensation Range:**

    Minimum: $20,600.00 - Maximum: $208,200.00

    _The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_

    UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

    **Are you ready to be part of something more?**

    You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

    _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to_ [email protected]_ _to let us know the nature of your request._

    _If you are a California resident, please visit our_ Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy\_Notice\_for\_California\_Candidates\_Original\_file.pdf) _to understand how we collect and use your personal information when you apply for employment with UMB._


    Employment Type

    Full Time

  • Account & Relationship Management Exec (Fed Gov't Account Manager)
    Wolters Kluwer    Phoenix, AZ 85067
     Posted 5 days    

    **Location** : Remote US

    The Federal Government Account Manager is responsible for collaborating with multiple internal resources to develop and execute sales strategy for almost all Federal Government agencies. This includes building a solid working relationship with each customer to identify their needs, expand product usage, and execute on new sales opportunities to achieve company goals, maximize customer satisfaction and drive profitable sales growth within the Federal Government.

    **Essential Duties and responsibilities**

    + Leverages extensive industry, product and customer knowledge to optimize strategic sales plans and contribute to the strategies of various internal teams (e.g., Marketing, Product Management) and the company as a whole.

    + Learns and maintains a deep understanding of LMG products, services, customers, and the industry as a whole

    + Develops strategic plans to support the achievement of sales goals

    + Continuously seeks sales opportunities within assigned accounts

    + Executes and finalizes the sales process to meet revenue targets

    + Maximizes revenue for LMG products and services

    + Manages time and resources effectively to accomplish sales goals

    + Participates in organizational activities to meet or exceed company objectives

    + Represents Wolters Kluwer within the industry

    + Complies with all internal processes and procedures

    + Maintains current records within SalesForce.com or existing CRM

    + Evaluates new or modified approaches and ideas with an open mind

    + Submit reports as requested by the Sales Manager and/or the company and keep Sales Manager informed of activities and sales progress.

    + Ability to network and expand network of contacts within each assigned account.

    **Other Duties**

    + Proactively pursues professional development activities (e.g., taking self-study courses, reviewing professional publications, establishing personal networks)

    + Performs other duties as assigned by supervisor

    **Job Qualifications**

    Education:

    Minimum: Bachelor’s Degree in Business, Marketing/Sales, or related discipline or extensive industry related experience

    Experience:

    Minimum: 5 years of inside sales experience directly with the Federal Government Sector, including:

    + Experience networking and prospecting

    + Experience working with a large volume of accounts

    + Demonstrated experience conveying value proposition to clients.

    + Experience creating presentations and complex proposals.

    + Experience managing high-level contract negotiations with high ranking officials.

    + Proven experience meeting or exceeding sales and revenue targets.

    + Excellent communication skills including successfully communicating with technical and non-technical audiences.

    + Excellent presentation skills including, experience with organization and planning.

    + Advanced-Beginner to Intermediate Microsoft Office Suite knowledge (Word, Excel, PowerPoint, and Outlook).

    + Experience utilizing Customer Relationship Management software.

    + Excellent interpersonal skills, working with wide range of people at all levels.

    **Other Knowledge, Skills, Abilities or Certifications** :

    + Previous experience with SalesForce.com – Preferred

    + Experience with Order Entry, working with Government PO’s, and Government purchasing vehicles.

    **Travel requirements**

    Some domestic travel required.

    EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


    Employment Type

    Full Time

  • Branch Manager - Deer Valley (AZ)
    Zions Bancorporation    Phoenix, AZ 85067
     Posted 5 days    

    At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. National Bank of Arizona was founded on the premise of building local relationships, we pride ourselves on providing our clients, shareholders and each other the best possible tools, resources and opportunities. Our workplace culture is based on inclusivity and collaboration, so we can give our customers as well as our employees the best possible environment to thrive. More than 35 years later, our approach hasn’t changed. At NBAZ, the possibilities are endless – come for the job, stay for a career.

    NBAZ is looking for an experienced Branch Manager with a talent and passion for business prospecting and client relationship development for our Deer Valley location.

    Top candidates will have an Arizona business savvy within Deer Valley and its neighboring communities. This position manages the sales and service functions within the branch.

    Essential Functions:

    + Responsible for developing and implementing external and internal sales and service programs to achieve branch goals, including business development.

    + Create a vital sales and service environment fostering teamwork with partners and other corporate departments.

    + Developing branch staff, expanding customer relationships, achieving sales goals, and exceeding customer service expectations.

    + Drive results in developing branch staff, expanding customer relationships, achieving sales goals and exceeding customer service expectations.

    + Responsible for overall branch performance.

    Qualifications:

    + High School diploma or equivalent is required. A Bachelor’s degree in a related field and 3+ years’ experience in management, business development, and banking operations, or other directly related experience is highly preferred. A combination of education and experience may meet requirements.

    + Proven track record with business development and retail banking sales success required.

    + Preferred candidate will be local, preferably in the Deer Valley or neighboring AZ community.

    + A thorough understanding of bank products and services, negotiable items, correspondent relationships, new account procedures, teller procedures, accounting and working with a diverse customer base.

    + Must be able to work a flexible schedule and have the ability to travel to surrounding branches in assigned territory, including NBAZ Phoenix Corporate Offices when required.

    + Salary, Bonus, and job level commensurate with experience.

    Benefits:

    + Medical, Dental and Vision Insurance - START DAY ONE!

    + Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.

    + Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.

    + Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.

    + 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.

    + Mental health benefits including coaching and therapy sessions.

    + Tuition Reimbursement for qualifying employees.

    + Employee Ambassador preferred banking products.

    Req ID: 064349

    Equal Opportunity Employer

    It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.

    If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.

    Click here to view applicable Federal, State and/or local employment law posters.


    Employment Type

    Full Time

  • Account & Relationship Manager
    Wolters Kluwer    Phoenix, AZ 85067
     Posted 5 days    

    Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

    **Who We Are: Wolters Kluwer: The world is a big place, find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)**

    **What We Offer: **

    The Account & Relationship Manager role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a remote schedule, and amazing benefits.

    **What You'll be Doing:**

    The Senior Account & Relationship Executive is a quota-carrying team member responsible for building and maintaining effective long-term relationships with customers across industries to create demand for our products and services. The Senior Account & Relationship Executive is accountable to achieve their quota for the assigned book of business through directly selling products in the customers’ existing product lines. This includes driving transactional adoption, pursuing and driving renewal transactions, and pursuing up-sell opportunities. The Senior Account & Relationship Executive is responsible for leveraging data to understand customer usage patterns and identifying opportunities to improve adoption, pursue a renewal, pursue incremental revenue (up-sell) within the customer’s existing products, or identify potential leads for an Account Executive to pursue a cross-sell opportunity. The Senior Account & Relationship Executive will conduct quarterly business reviews with customers to understand existing product usage, advise on best practice use cases and behaviors, and educate on optimal use of offerings to maximize value and increase revenue spend.

    **Key Tasks: **

    + Researches and gathers information on current customers and their needs.

    + Monitors and interprets product usage data for an assigned book of accounts to identify opportunities to improve adoption, pursue renewal opportunities, up-sell within existing products, or identify opportunities for a Sales Rep to cross-sell.

    + Develops customer relationships for an assigned book of accounts with primary focus on improving product use/adoption, executing renewals, up-selling business and direct sales within existing product lines.

    + Adheres to defined onboarding and training processes to effectively promote customer adoption of CS offerings.

    + Adheres to defined sales methodology and sales processes to execute renewal and up-sell opportunities.

    + Identifies leads for cross-sell opportunities and share them with Sales Reps to pursue.

    + Directly sells products within the existing customer base.

    + Collaborates with Account Executive to complete annual account reviews with customers to facilitate customer retention.

    + Works with Account Executive to transition customers from contract-signing to post-sale support with a Customer Success Specialist.

    + For high strategic opportunities, works with Account Executive, Technical Sales, and Sales Support to pursue and close opportunities for Compliance Solutions products at customer accounts.

    + Maintains a clean and accurate pipeline in CRM.

    **Performance Metrics: **

    + Individual quota attainment; achievement of renewal target and up-sell targets

    + Customer adoption target attainment: improvements in customer adoption of current portfolios (month over month or quarter over quarter)

    + Number of leads identified and communicated to Account Executive

    + Customer satisfaction scores and retention rates

    + Completion of assigned product trainings and other required learnings for professional development

    **You're a Great Fit if You Meet These Requirements** **:**

    + Bachelor’s Degree

    + 8 years of B2B commissioned sales or equivalent.

    + Experience in Account Management, Sales, Technology Training, or renewal sales.

    + Experience in the financial services, or lending compliance industries.

    + Data analysis skills and ability to derive insights that drive next steps or actions required.

    + Account Management (general knowledge of customer's business, stakeholders, product portfolio).

    + Communicate effectively in both face-to-face and virtual selling environments.

    + Interpersonal skills, ability to build stakeholder relationships.

    + Team effectively with other internal teams including Sales, Sales Support stakeholders.

    + Stay organized and manage multiple priorities at once across multiple customer accounts.

    + Cross-sell, up-sell, or pursue renewal transactions with customers.

    + Professional demeanor in oral and written communications

    + Passion and ability to learn new CS offerings quickly.

    + Self-motivated; proactive and perseverant mindset.

    + General product and application knowledge.

    We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

    **Additional Information:**

    Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html

    **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

    **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.**

    **Compensation:**

    Target salary range CA, CT, CO, HI, NY, WA: $61,650-$85,200

    This role is eligible for Commission.

    **Additional Information** :

    Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

    EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


    Employment Type

    Full Time

  • Consumer Lending Shared Services Senior Lead Transformation Coach
    Wells Fargo    CHANDLER, AZ 85286
     Posted 5 days    

    **About this role:**

    Wells Fargo is seeking a transformation coach for the Consumer Lending Shared Services team for Product Management best practices. This role will work with a variety of teams and business lines throughout Consumer Lending. Our focus is to meet them where there are at and build customized coaching approaches to help advance Product Management practices through agility. Learn more about the career areas and business divisions at wellsfargojobs.com.

    **In this role, you will:**

    + Build relationships and act as an advisor to senior leadership and teams to guide and influence transformational change for highly complex business needs

    + Strategically engage with all levels of professionals and managers across the enterprise to translate Agile and product theory into practical and tangible actions which upskill people, and help evolve how teams work together

    + Coach for discovery of products and continuous delivery of customer centric work, including creation of product roadmaps, development of product area backlogs, and iterative application development using modern engineering practices

    + Foster maturation of Agile behaviors and delivery concepts across all levels of staff, and coach leaders to consider readiness, complexity, pragmatic strategies, and the structure required to support software and enable transformation success

    + Lead the strategy and resolution of highly complex challenges by asking open, analytical questions to help rethink, change and coordinate the way work is structured

    + Create, gain buy-in for, and implement proactive coaching plans that leverage observations and enterprise maturity assessments to evolve the skills of team members, engineering managers, and product managers toward higher levels of maturity

    + Actively participate in forums and communities of practice to provide strategic thought leadership and guidance on proven approaches for resolving impediments to accelerate delivery

    + Guide product managers and product owners on the beneficial use of metrics for continuous improvements and data-inspired decisions

    + Provide vision, direction and mentoring for peer coaches, Scrum Masters, and others, to aid growth and improvement

    **Required Qualifications:**

    + 7+ years of Agile (Coaching, Scrum or product owner) experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + 7+ years of Agile Methodology experience

    + 4 + years Product management or Product Owner experience within consumer financial services utilizing Agile Methodologies

    + Balanced technical and non-technical product management experience including development of roadmaps, strategies, and management of products ranging from concepts in ideation through market delivery

    + Experience leading teams through ambiguity, and turning preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions

    + Proven ability to take initiative, identify opportunities and implement creative problem solving techniques

    + Experience influencing, building relationships and collaborating with other business and functional areas

    + Strong customer centricity mindset; experience leading initiatives that are focused on generating user insights

    + Strong business acumen with a demonstrated ability to facilitate high impact conversations, navigate conflict and negotiate for an outcome that balances the needs of the business and potential risks

    + Proven ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

    + Ability to manage multiple and competing priorities and leading a multifunctional team in a matrix environment

    + Product Tool Suite Experience: Jira, Microsoft Teams, Confluence, Sharepoint, Mural

    + Agile certifications (Agile Scrum (CSM), Product Owner, Scrum Master, Release Train Engineer)

    + Virtual leadership experience with ability to overcome obstacles, effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment

    + Demonstrated ability to enhance and implement new processes by proactively identifying roadblocks and developing recommendations for unforeseen issues

    + Experience translating and presenting complex data in a manner that educates, enhances understanding, and influence decisions

    + Proven ability to analyze trends in the competitive marketplace and related marketing developments

    **Job Expectations:**

    + Ability to travel up to 20% of the time

    + Willingness to work on-site at stated location on the job opening

    + This position offers a hybrid work schedule

    + This position is not eligible for Visa sponsorship

    Job posting may come down early due to volume of applicants.

    **Locations:**

    + 550 S Tryon Charlotte, NC 28202

    + 1525 W W T Harris Blvd, Charlotte, NC 28262

    + 800 S Jordan Creek Pkwy West Des Moines, IA 50266

    + 2800 S Price Rd, Chandler, AZ 85286

    + 1151 West Washington Tempe, AZ 98281

    + 11601 N Black Canyon Hwy Phoenix, AZ 85029

    + 2200 Concord Pike, Wilmington, DE 19803

    + 660 S 4th Street, Minneapolis, MN

    + 300 Highway 169 S Minneapolis, MN 55426

    + 250 E john Carpenter Fwy Irving, TX 75062

    + 4101 Wiseman Blvd San Antonio, TX 78251

    Required locations listed above. Relocation assistance is not available for this position.

    **Posting End Date:**

    19 Apr 2024

    ***Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-357815-2

    **Updated:** Sun Apr 14 00:00:00 UTC 2024

    **Location:** CHANDLER,Arizona


    Employment Type

    Full Time

  • Consumer Lending Shared Services Senior Lead Transformation Coach
    Wells Fargo    TEMPE, AZ 85282
     Posted 5 days    

    **About this role:**

    Wells Fargo is seeking a transformation coach for the Consumer Lending Shared Services team for Product Management best practices. This role will work with a variety of teams and business lines throughout Consumer Lending. Our focus is to meet them where there are at and build customized coaching approaches to help advance Product Management practices through agility. Learn more about the career areas and business divisions at wellsfargojobs.com.

    **In this role, you will:**

    + Build relationships and act as an advisor to senior leadership and teams to guide and influence transformational change for highly complex business needs

    + Strategically engage with all levels of professionals and managers across the enterprise to translate Agile and product theory into practical and tangible actions which upskill people, and help evolve how teams work together

    + Coach for discovery of products and continuous delivery of customer centric work, including creation of product roadmaps, development of product area backlogs, and iterative application development using modern engineering practices

    + Foster maturation of Agile behaviors and delivery concepts across all levels of staff, and coach leaders to consider readiness, complexity, pragmatic strategies, and the structure required to support software and enable transformation success

    + Lead the strategy and resolution of highly complex challenges by asking open, analytical questions to help rethink, change and coordinate the way work is structured

    + Create, gain buy-in for, and implement proactive coaching plans that leverage observations and enterprise maturity assessments to evolve the skills of team members, engineering managers, and product managers toward higher levels of maturity

    + Actively participate in forums and communities of practice to provide strategic thought leadership and guidance on proven approaches for resolving impediments to accelerate delivery

    + Guide product managers and product owners on the beneficial use of metrics for continuous improvements and data-inspired decisions

    + Provide vision, direction and mentoring for peer coaches, Scrum Masters, and others, to aid growth and improvement

    **Required Qualifications:**

    + 7+ years of Agile (Coaching, Scrum or product owner) experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + 7+ years of Agile Methodology experience

    + 4 + years Product management or Product Owner experience within consumer financial services utilizing Agile Methodologies

    + Balanced technical and non-technical product management experience including development of roadmaps, strategies, and management of products ranging from concepts in ideation through market delivery

    + Experience leading teams through ambiguity, and turning preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions

    + Proven ability to take initiative, identify opportunities and implement creative problem solving techniques

    + Experience influencing, building relationships and collaborating with other business and functional areas

    + Strong customer centricity mindset; experience leading initiatives that are focused on generating user insights

    + Strong business acumen with a demonstrated ability to facilitate high impact conversations, navigate conflict and negotiate for an outcome that balances the needs of the business and potential risks

    + Proven ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

    + Ability to manage multiple and competing priorities and leading a multifunctional team in a matrix environment

    + Product Tool Suite Experience: Jira, Microsoft Teams, Confluence, Sharepoint, Mural

    + Agile certifications (Agile Scrum (CSM), Product Owner, Scrum Master, Release Train Engineer)

    + Virtual leadership experience with ability to overcome obstacles, effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment

    + Demonstrated ability to enhance and implement new processes by proactively identifying roadblocks and developing recommendations for unforeseen issues

    + Experience translating and presenting complex data in a manner that educates, enhances understanding, and influence decisions

    + Proven ability to analyze trends in the competitive marketplace and related marketing developments

    **Job Expectations:**

    + Ability to travel up to 20% of the time

    + Willingness to work on-site at stated location on the job opening

    + This position offers a hybrid work schedule

    + This position is not eligible for Visa sponsorship

    Job posting may come down early due to volume of applicants.

    **Locations:**

    + 550 S Tryon Charlotte, NC 28202

    + 1525 W W T Harris Blvd, Charlotte, NC 28262

    + 800 S Jordan Creek Pkwy West Des Moines, IA 50266

    + 2800 S Price Rd, Chandler, AZ 85286

    + 1151 West Washington Tempe, AZ 98281

    + 11601 N Black Canyon Hwy Phoenix, AZ 85029

    + 2200 Concord Pike, Wilmington, DE 19803

    + 660 S 4th Street, Minneapolis, MN

    + 300 Highway 169 S Minneapolis, MN 55426

    + 250 E john Carpenter Fwy Irving, TX 75062

    + 4101 Wiseman Blvd San Antonio, TX 78251

    Required locations listed above. Relocation assistance is not available for this position.

    **Posting End Date:**

    19 Apr 2024

    ***Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-357815-7

    **Updated:** Sun Apr 14 00:00:00 UTC 2024

    **Location:** TEMPE,Arizona


    Employment Type

    Full Time

  • Credit Portfolio Manager - Ag
    U.S. Bank    Tempe, AZ 85282
     Posted 5 days    

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    **Job Description**

    Partners with assigned Relationship Manager(s) to successfully manage Commercial Banking credit account relationships. Grows revenue as directed by senior management by successfully closing new business relationships and retaining and expanding relationships with existing customers. Responsibilities include: underwriting all types of credit account exposure, managing an assigned credit portfolio, successfully closing new business relationships and expanding existing relationships, managing credit risk and responding to prospect or customer credit questions and making independent calls on assigned portfolio of relationships. Secondarily, provides customer service, participates in joint sales calls with Relationship Manager(s) and identifies customer needs.

    Basic Qualifications

    - Bachelor's degree, or equivalent work experience

    - Three to five years of commercial banking experience

    Preferred Skills/Experience

    - Advanced knowledge of commercial lending policy, all applicable laws and regulations, credit quality standards, company and business line policies and procedures

    - Strong relationship management and business development abilities, with thorough knowledge of credit products

    - Strong analytical and problem-solving skills

    - Ability to work effectively with individuals and groups across the company to manage customer relationships

    - Well-developed written communication and verbal presentation skills

    - Ag credit analysis

    - Understanding of Ag industry and operations

    - Prioritization skills

    The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    **Benefits:**

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

    + Healthcare (medical, dental, vision)

    + Basic term and optional term life insurance

    + Short-term and long-term disability

    + Pregnancy disability and parental leave

    + 401(k) and employer-funded retirement plan

    + Paid vacation (from two to five weeks depending on salary grade and tenure)

    + Up to 11 paid holiday opportunities

    + Adoption assistance

    + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    **EEO is the Law**

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

    **E-Verify**

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $79,220.00 - $93,200.00 - $102,520.00

    U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.


    Employment Type

    Full Time

  • Credit Portfolio Manager - Ag
    U.S. Bank    Mesa, AZ 85213
     Posted 5 days    

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    **Job Description**

    Partners with assigned Relationship Manager(s) to successfully manage Commercial Banking credit account relationships. Grows revenue as directed by senior management by successfully closing new business relationships and retaining and expanding relationships with existing customers. Responsibilities include: underwriting all types of credit account exposure, managing an assigned credit portfolio, successfully closing new business relationships and expanding existing relationships, managing credit risk and responding to prospect or customer credit questions and making independent calls on assigned portfolio of relationships. Secondarily, provides customer service, participates in joint sales calls with Relationship Manager(s) and identifies customer needs.

    Basic Qualifications

    - Bachelor's degree, or equivalent work experience

    - Three to five years of commercial banking experience

    Preferred Skills/Experience

    - Advanced knowledge of commercial lending policy, all applicable laws and regulations, credit quality standards, company and business line policies and procedures

    - Strong relationship management and business development abilities, with thorough knowledge of credit products

    - Strong analytical and problem-solving skills

    - Ability to work effectively with individuals and groups across the company to manage customer relationships

    - Well-developed written communication and verbal presentation skills

    - Ag credit analysis

    - Understanding of Ag industry and operations

    - Prioritization skills

    The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    **Benefits:**

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

    + Healthcare (medical, dental, vision)

    + Basic term and optional term life insurance

    + Short-term and long-term disability

    + Pregnancy disability and parental leave

    + 401(k) and employer-funded retirement plan

    + Paid vacation (from two to five weeks depending on salary grade and tenure)

    + Up to 11 paid holiday opportunities

    + Adoption assistance

    + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    **EEO is the Law**

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

    **E-Verify**

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $79,220.00 - $93,200.00 - $102,520.00

    U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.


    Employment Type

    Full Time


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