About This Career Path
Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.
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Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
Administer first aid to passengers in distress.
Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
Prepare passengers and aircraft for landing, following procedures.
Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
Announce flight delays and descent preparations.
Common knowledge, skills & abilities needed to get a foot in the door.
Customer and Personal Service
Public Safety and Security
Transportation, Logistics & Distribution