Tax Examiners and Collectors, and Revenue Agents

**Overview**

Kimley-Horn is looking for an Accounts Receivable Specialist to join our Phoenix, Arizona office! This is not a remote position.

**Responsibilities**

Accounts Receivable Management

+ Proactively manage the collections process to ensure timely payment of outstanding invoices.

+ Communicate with clients regarding outstanding balances, payment terms, and any issues that may arise.

+ Coordinate with Project Accounting team and Project Managers regarding client follow up.

+ Develop and implement strategies to improve collections efficiency and reduce outstanding balances.

+ Monitor and track client payment histories and identify potential collections risks.

+ Assist Project Managers in screening new clients for potential collections risks.

+ Coordinate with Business Manager and attorneys regarding elevated Accounts Receivable issues.

+ Coordinate with Project Managers and Accountants to assess and manage project lien compliance.

Financial Reporting

+ Maintain accurate and up-to-date records of client payments and outstanding balances.

+ Prepare regular reports on collections activity and provide analysis to management.

+ Assist with month-end and year-end closing processes as needed.

Client Relationship Management

+ Build and maintain positive relationships with clients, serving as a primary point of contact for collections-related issues.

+ Address client concerns and negotiate payment arrangements when necessary.

+ Collaborate with internal teams to resolve any client issues that may impact collections.

+ Respond to client inquiries and work with Project Accountants to resolve any billing discrepancies in a timely manner.

**Qualifications**

+ High School Diploma required (Associate Degree in Accounting or Bachelor’s Degree in Business Administration preferred)

+ 4+ years of experience in collections and accounts receivable.

+ Strong knowledge of collections practice and accounts receivable.

+ Proficient in MS Office, particularly Excel.

+ Excellent communication and interpersonal skills.

+ Detail-oriented with strong organizational and time management abilities.

+ Ability to work independently and meet deadlines.

+ Experience with Deltek Costpoint Accounting Software or similar is a plus.

+ Experience with Arizona pre-lien process a plus.

**Why Kimley-Horn?**

At Kimley-Horn, we do things differently. People, clients and employees, are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 17 years!

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PleaseCLICK HERE (https://www.kimley-horn.com/careers/benefits/at-a-glance/) to learn more about the potential Benefits you may be eligible to receive with this role.

If you require an accommodation, pleaseCLICK HERE. (https://www.kimley-horn.com/careers/ada-accommodation-request/)

**Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

**Posted Date** _10 hours ago_ _(4/22/2024 12:48 PM)_

**_ID_** _2024-12842_

**_Education_** _High School Diploma/GED_

**_Discipline/Focus_** _Finance/Acct/Business_

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.

Job Description
Position overview

Do you enjoy negotiating, solving problems, and providing excellent customer service? We need enthusiastic, tenacious, and success-driven telephone professionals to join our Loss Mitigation, Negotiations team. The ideal candidate can see the big picture in any given situation, will enjoy a job with a high degree of customer contact, has a sales and entrepreneurial mindset and can handle any homeowner situation with composure and empathy. We are a growing company who takes pride in rewarding our top performers with both advancement opportunities and a lucrative bonus structure. We’re looking for assertive, well-spoken, and compassionate negotiators who are dependable, service-minded, and results-oriented.

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top 5 non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help those in default to get current.

Duties & responsibilities

The successful candidate will:

Use manual and automated calling strategies to locate and contact delinquent homeowners

Handle multiple mortgage products that are 60+ days delinquent, as governed by investor, departmental and legal guidelines.

Keeps servicing files up-to-date with the necessary documents and correspondence needed to ensure a comprehensive record of the homeowners account activity is maintained and communicated

Engage in efforts to prevent foreclosure through loan modifications, repayment plans, short sales, or Deed in Lieu.

Responsible for establishing initial contact with homeowner via telephone or written correspondence.

Must be able to communicate effectively through verbal and written means.

Arrange for contractual services relating to property inspectors, appraisers, real estate agents, etc., who may be involved in the inspection or evaluation of the property.

Reviews and negotiates liens and judgements to help clear the title and protect the homeowner and investors interest in the property.

Analyze and underwrite the borrower’s income through review of documents which include, but are not limited to, financial statements, tax returns, credit reports, and collateral appraisals to determine and recommend the most feasible and appropriate solution for the homeowner.

Address any homeowner question or concern. Handle escalated files appropriately by providing an articulate and complete response.

Contribute to the progress of the department by understanding and positively impacting the measurements used to define success.

Certify that all required actions have taken place prior to completing a foreclosure sale.

Ensure all calls and loss mitigation efforts are compliant with company policies and procedures.

Be able to interact with a diverse audience including investors, production staff, and homeowners.

Perform other duties as assigned or necessary.

Willing to work overtime as well as weekends.

Skills & abilities

The successful candidate needs:

English fluency required; Spanish fluency a plus.

Exceptional negotiation skills.

Outstanding telephone and written communication skills.

An entrepreneurial, sales-oriented business mindset.

Familiarity with Internet-based search techniques (including the use of skip-tracing solutions).

The ability to maintain professional conduct when dealing with people of any mood or personality type.

Familiarity with lending-related terminology and processes, especially related to mortgage delinquency.

Excellent reasoning and research skills; the ability to see the “big picture” and manage the details.

The ability to safeguard confidential customer and company information.

A solid work ethic, high integrity, a positive attitude, and strong attention to detail.

The ability to follow instructions but work with minimal direct supervision.

Excellent keyboarding skills.

Proficiency with Microsoft Windows-based computers and Microsoft Office software (Word, Excel, Outlook, PowerPoint, etc.).

The ability to remain stationary (mostly in a sitting position) for long periods of time.

Education & experience

High-school diploma (required).

College degree (preferred, but not required).

Over 1 year of loss mitigation, collections, or related mortgage-servicing experience (preferred, but not required). We will consider other relevant or similar experience.

Benefits

Three weeks’ PTO (paid time off) for vacation and sick days.
Paid holidays.
Medical, dental, vision, life, and pet insurance.
Short- and long-term disability insurance.
Convenient, company-paid downtown parking.
Adoption- and tuition-assistance programs.
401k matching program.
Lucrative, performance-based bonuses.
Advancement opportunities.

Physical Demands/Work Environment/Disclaimer

Must be able to remain in a stationary position for long periods of time. Must be able to effectively access/operate and interpret information on computer screens, documents, and reports. Must be able to effectively communicate with all homeowners via phone (headset) and written means. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities

Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan
• Performance-based Incentives
• Pet Insurance
• Advancement Opportunities

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com .

In today’s business environment, growth isn’t just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients by harnessing talent, data and intelligence to redefine their operating models.

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Inside Sales Account Representative:

+ Nurture a high volume of accounts; upsell/cross-sell/activate existing and new accounts

+ Has end-to-end sales responsibility for portfolio or territory on pipeline origination, pipeline progression, pipeline close, and post-close account management.

+ May create customized pricing, quotes, and contracts using online applications

+ Qualify Sales Development Representatives’ leads

+ Participate in client management calls

+ Retain and grow revenue within your accounts

+ Develop an understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed

+ Work collaboratively with the sales team to develop, maintain, and grow relationships

+ Track, analyze, and communicate key quantitative metrics and business trends internally to leadership

+ Consult with partners that are out in the field and can either be client partners or outside third-party vendors

+ Document all aspects of the sales cycle in a variety of CRMs and be able to use LinkedIn to identify potential targets

+ Participates in the development of materials needed for campaign/program

Basic Qualifications

+ Minimum of 1 year full-cycle sales experience

+ Minimum of 1 year account management experience

Preferred Qualifications

+ Prior inside sales experience with emphasis on both outbound and inbound calling

+ Experience in technology and technology sales experience

+ Has quota-based sales experience with sales impact on performance, quota attainment, and promotion

+ Bachelor's degree

+ Specific knowledge of the IT and cloud- based technology industry

+ Interest in expanding industry knowledge through training and certifications

+ Commitment to in-depth, structured sales training and processes

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards)

Role Location Annual Salary Range

California $49,800 to $104,000

Colorado $49,800 to $89,900

New York $46,100 to $104,000

Washington $53,000 to $95,700

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**

**Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start** **Caring. Connecting. Growing together.**

The **Patient Access Specialist** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

This position is full-time, Monday - Friday 8:30am to 5:00pm. Employees are required to work during our normal business hours of 7:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer 4 weeks of paid training. The hours during training will be 8:00am to 4:30pm, Monday - Friday. Training will be conducted on-site.

**Primary Responsibilities:**

+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting

+ Obtains referral, authorization and pre-certification information and documents this information in system

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due

+ Proactively identifies and leads department process improvement opportunities

+ Works on Special Projects as needed

+ Performs the duties of a Patient Access Representative

+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas

**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**

+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+ Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

+ More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support

+ 1+ years of electronic health record experience

+ Must be able to work 100% onsite 625 N. 6th St. Phoenix, AZ

+ Must be 18 years of age OR older

+ Ability to work during our normal business hours of 7:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends

**Preferred Qualifications:**

+ 1+ year of experience with prior authorizations

+ Experience with Microsoft Office products

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Experience in insurance reimbursement and financial verification

+ Ability to perform basic mathematics for financial payments

+ Experience in requesting and processing financial payments

**Soft Skills:**

+ Interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset

****PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO #RED

Overview

Terros Health is pleased to share an exciting and rewarding opportunity for an Accounts Receivable Specialist I w orking at our Central Avenue location in Phoenix, AZ . Reporting to the Revenue Cycle Manager, the ideal individual is flexible, compassionate, and professional. The successful individual will possess at least 1 + years medical and/or behavioral billing experience, especially in the area of account and payment reconciliation and at least 1+ years’ experience with medical and/or behavioral billing experience, especially in the area of accounts and payment reconciliation.

We are a healthcare company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for the last 50 years.

We help people live their lives in recovery and we save lives every day.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion, and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Recently awarded among Arizona’s Most Admired Companies in 2022

Responsibilities

Terros Health (http://www.terroshealth.org) is hiring an Accounts Receivable Specialist I at our Central Avenue location in Phoenix, AZ.

High School Diploma or GED Equivalent

1+ Years Medical and/or Behavioral Billing Experience

1+ Years' Experience with Medical Terminology and Using an Electronic Medical Record and Billing System

Full-Time, Employed

Monday-Friday, 8am-5pm

No Weekends

Offering Excellent Salary

Accounts Receivable Specialist I Duties Include:

+ Processing of electronic and paper remits, including the posting of patient portions, denials, adjustments, contractual allowance and recoupments.

+ Reconciles daily reporting from multiple bank accounts to receivable accounts.

+ Resolves unposted line items from electronic remittance advices (ERA’s).

+ Accurately posts patient and insurance payor payments to patient accounts timely, calculates and enters contractual adjustments, and patient discounts.

+ Identifies and reports issues, discrepancies, and opportunities for improvement to management.

+ Train and mentor teammates.

Benefits & Wellness:

+ Multiple medical plans - including a no premium plan for employees and their families

+ Multiple dental plans - including orthodontia

+ Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

+ 4 Weeks of paid time off in the first year

+ Wellness program

+ Child Care Support Program

+ Pet Insurance

+ Group life and disability insurance

+ Employee Assistance Program for the Whole Family

+ Personal and family mental and physical health access

+ Professional growth & development - including scholarships, clinical supervision, and CEUs

+ Employee perks and discounts

+ Gym memberships

+ Tuition at GCU and University of Phoenix

+ Car rentals

Apply with your resume atwww.terroshealth.org/careers/

Qualifications

+ High School diploma or GED equivalent.

+ 1+ years medical and/or behavioral billing experience, especially in the area of account and payment reconciliation.

+ 1+ years’ experience with medical terminology and using an electronic medical record and billing system.

+ Demonstrated knowledge of HCPC’s, CPT, and diagnosis coding.

+ Intermediate knowledge of Microsoft suite, especially excel functions and tools.

+ Experience interacting with external payers and stakeholders.

+ Experience mentoring and training others on claims and/or coding functions.

+ Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

+ This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years’ driving experience or no driving experience.

+ Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies.

+ Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job LocationsUS-AZ-Phoenix

Job ID 2024-9187

# of Openings 2

Category Accounting/Finance

Program Finance

Weekly Hours 40

**$2,000 Sign on Bonus for External Candidates**

**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

The **Patient Access Specialist (Financial Counselor)** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 350 W Thomas RD. Phoenix, AZ.

We offer 4 weeks of paid training. The hours during training will be 8:00am to 4:30pm AZ Time, Monday - Friday. **Training will be conducted onsite.**

**Primary Responsibilities:**

+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting.

+ Obtains referral, authorization and pre-certification information and documents this information in system.

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due.

+ Trains staff on computer systems, new processes, payer updates and assigned reporting.

+ Functions as a Superuser for primary computer systems

+ Proactively identifies and leads department process improvement opportunities.

+ Works on Special Projects as needed.

+ Performs the duties of a Patient Access Representative

+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ 1+ years of electronic health record experience

+ 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support

+ Must be 18 years of age OR older

+ Ability to work 100% onsite at 350 W. Thomas Rd, Phoenix, AZ

+ Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime.

**Preferred Qualifications:**

+ 1+ year of experience with prior authorizations

+ Experience with Microsoft Office products

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Experience in insurance reimbursement and financial verification

+ Ability to perform basic mathematics for financial payments

+ Experience in requesting and processing financial payments

**Soft Skills:**

+ Strong interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset.

**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

**\#RPO #RED**

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**

**Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start** **Caring. Connecting. Growing together.**

The **Patient Access Specialist** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

This position is full-time, Monday - Friday 8:30am to 5:00pm. Employees are required to work during our normal business hours of 7:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer 4 weeks of paid training. The hours during training will be 8:00am to 4:30pm, Monday - Friday. Training will be conducted on-site.

**Primary Responsibilities:**

+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting

+ Obtains referral, authorization and pre-certification information and documents this information in system

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due

+ Proactively identifies and leads department process improvement opportunities

+ Works on Special Projects as needed

+ Performs the duties of a Patient Access Representative

+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas

**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**

+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+ Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

+ More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ 2+ years of Customer Service experience such as hospital, office setting, customer service setting, or phone support

+ 1+ years of electronic health record experience

+ Must be able to work 100% onsite 625 N. 6th St. Phoenix, AZ

+ Must be 18 years of age OR older

+ Ability to work during our normal business hours of 7:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends

**Preferred Qualifications:**

+ 1+ year of experience with prior authorizations

+ Experience with Microsoft Office products

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Experience in insurance reimbursement and financial verification

+ Ability to perform basic mathematics for financial payments

+ Experience in requesting and processing financial payments

**Soft Skills:**

+ Interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset.

****PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO #RED

Location:

2721 N Central Ave, Phoenix, Arizona 85004 United States of America

Job Duties:

+ Perform a monthly review of inventory sub-system to correct obvious errors.

+ Work with the field entities on how to avoid errors from being introduced into the sub-system.

+ Review system processes to identify errors and correct as necessary.

+ Recommend and implement changes to existing or new processes.

+ Support the annual physical inventory count. Value the inventory and reconcile to the ledger.

+ Take inbound calls from corporate customers and U-Haul associates to research/resolve billing issues

+ Make outbound collection calls on past due corporate accounts.

+ Take payments, issue credits and refunds.

+ Perform a monthly review of inventory sub-system to correct obvious errors.

+ Work with the field entities on how to avoid errors from being introduced into the sub-system.

+ Review system processes to identify errors and correct as necessary.

+ Recommend and implement changes to existing or new processes.

+ Support the annual physical inventory count. Value the inventory and reconcile to the ledger.

Additional duties may include but are not limited to: Research and reconcile un-applied payments, make corrections to historical transactions, determine if reservations should be granted for accounts on hold or past due. Must be able to work quickly and make accurate detailed call notes for all inbound/outbound and electronic communications. Test and report issues on new system implementation.

Requirements:

+ High level of accuracy

+ Must be able to work in a fast paced environment

+ Excellent note taking skills

+ Ability to type 45 wpm

+ 10-key proficient

+ Comfortable using a computer and Microsoft office programs

+ Must be able to pass background, drug, and credit check

Education:

+ High school diploma or equivalent

U-Haul Offers:

+ Full Medical coverage

+ Prescription plans

+ Dental & Vision Plans

+ New indoor fitness gym

+ Gym Reimbursement Program

+ Registered Dietitian Program

+ Weight Watchers

+ Onsite medical clinic for you and your family

+ Career stability

+ Opportunities for advancement

+ Valuable on-the-job training

+ Tuition reimbursement program

+ Free online courses for personal and professional development at U-Haul University®

+ Business and travel insurance

+ You Matter Employee Assistance Program

+ Paid holidays, vacation, and sick days

+ Employee Stock Ownership Plan (ESOP)

+ 401(k) Savings Plan

+ Life insurance

+ Critical Illness/Group Accident

+ 24-hour physician available for kids

+ Subsidized gym/ membership

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Mindset App Program

+ Discounts on cell phone plans, hotels, and more

+ LifeLock identity Theft

+ Savvy consumer wellness programs- from health care tips to financial wellness

+ Dave Ramsey’s SmartDollar Program

+ U-Haul federal credit union

+ Wellness Program

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Our client, [American bank holding is seeking a to join their team.

**Job Title: Collections Agent for Equipment**

**Location: Tempe, AZ**

**Pay Range: $19/hr until you get hired on then $22/hr**

**What’s the Job?**

+ Inbound calls for collections

+ Place or receive calls in priority order as established by management

+ Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay.

+ Document all collection efforts for each assigned account in accordance with established procedures

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Overview

Terros Health is pleased to share an exciting and rewarding opportunity for a Accounts Receivable Specialist II w orking at our Central Avenue location (possibility for remote in Arizona). Reporting to the Revenue Cycle Manager, the ideal individual is flexible, compassionate and professional. The successful individual will possess at least 3+ years medical and/or behavioral billing experience, especially in the area of account and payment reconciliation and at least 3+ years’ experience with medical terminology and using an electronic medical record and billing system.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than four decades, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

Recently awarded among Arizona’s Most Admired Companies in 2022

Responsibilities

Terros Health (http://www.terroshealth.org) is hiring an Accounts Receivable Specialist II at our Central Avenue location in Phoenix, AZ.

High School Diploma or GED Equivalent

3+ Years Medical and/or Behavioral Billing Experience

Full-Time, Employed

Monday-Friday, 8am-5pm

***May Work Remote Full or Part Time - In Arizona***

No Weekends

Offering Excellent Salary

Full Benefits, Including 401K and Generous PTO/PST (4+ weeks)

Accounts Receivable Specialist II Duties Include:

+ Processing of electronic and paper remits, including the posting of patient portions, denials, adjustments, contractual allowance and recoupments.

+ Reconciles daily reporting from multiple bank accounts to receivable accounts.

+ Accurately posts patient and insurance payor payments to patient accounts timely, calculates and enters contractual adjustments, and patient discounts.

+ Identifies and reports issues, discrepancies, and opportunities for improvement to management.

+ Train and mentor teammates.

Benefits & Wellness:

+ Multiple medical plans - including a no premium plan for employees and their families

+ Multiple dental plans - including orthodontia

+ Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support

+ 4 Weeks of paid time off in the first year

+ Wellness program

+ Child Care Support Program

+ Pet Insurance

+ Group life and disability insurance

+ Employee Assistance Program for the Whole Family

+ Personal and family mental and physical health access

+ Professional growth & development - including scholarships, clinical supervision, and CEUs

+ Employee perks and discounts

+ Gym memberships

+ Tuition at GCU and University of Phoenix

+ Car rentals

+ Bilingual pay differential

Apply with your resume atwww.terroshealth.org/careers/

Qualifications

+ High School diploma or equivalent.

+ 3+ years medical and/or behavioral billing experience, especially in the area of account and payment reconciliation.

+ 3+ years’ experience with medical terminology and using an electronic medical record and billing system.

+ Demonstrated knowledge of HCPC’s, CPT, and diagnosis coding.

+ Intermediate knowledge of Microsoft suite, especially excel functions and tools.

+ Experience interacting with external payers and stakeholders.

+ Experience mentoring and training others on claims and/or coding functions.

+ Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.

+ This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years’ driving experience or no driving experience.

+ Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies.

+ Must pass a TB Test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job LocationsUS-AZ-Phoenix

Job ID 2024-9382

# of Openings 1

Category Accounting/Finance

Program Finance

Weekly Hours 40