Fraud Examiners, Investigators and Analysts

**Career Development Program:** Fraud & Claims Operations Associate

**Career Development Program** , in support of the **OneTen Coalition**

Wells Fargo joined OneTen, an organization that aims to close the opportunity gap for Black talent and others who do not have a four-year degree. Wells Fargo, partnering with OneTen and other coalition members, provides entry- to mid-level hiring opportunities, hiring candidates into jobs that offer career development, create opportunities to earn success, and ignite potential for generations to come.

The Career Development Program, an in-house DE&I talent program that directly supports our partnership with OneTen, targets roles requiring less than 5 years of experience with low risk of automation.

Learn more about our program at Career Development Program .

**About these roles:**

Wells Fargo is seeking Fraud & Claims Operations Associates for the Chief Operating Office, Consumer, Small & Business Banking Operations Team in Chandler, AZ; Charlotte, NC; Des Moines, IA, Roanoke, VA and San Antonio, TX. Learn more about the career areas and lines of business at wellsfargojobs.com/en/business-divisions .

**In these roles, you may:**

+ Participate in researching and examining complex transactions and referrals in order to prevent and detect fraud activities, policy violations, and merchant disputes with low to high risk within fraud and claims functional area

+ Review complex transactions and referrals to prevent and detect fraud activities, policy violations, and merchant disputes in low to high risk tasks and deliverables

+ Receive direction and exercise judgment within defined parameters while developing an understanding of investigative techniques and all facets of portfolios serviced by the division to quickly examine information and determine liability as well as impact of each case

+ Provide financial or business evidence and detailed data detecting patterns, trends, anomalies, and schemes in both transactions and relationships across multiple businesses or products to the more experienced management as well as specialists working within the team

**Required Qualifications:**

+ 6+ months of Customer Service, Financial Services, Fraud, Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills

+ Excellent verbal, written, and interpersonal communication skills

+ Ability to support many high priority, high complexity, and high risk efforts simultaneously

+ Strong analytical skills with high attention to detail and accuracy

+ Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

+ Ability to navigate multiple computer system windows, applications, and utilize search tools to find information

+ Ability to identify inefficiencies, opportunities to streamline business processes, and implement change

**Job Expectations:**

+ This position offers a hybrid work schedule

+ This position is not eligible for Visa sponsorship

+ Must be able to work overtime as required. Flexibility with schedule based on work demands.

For information about Wells Fargo's employee benefits, please visit Benefits - Wells Fargo Careers .

Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

**\#CareerDevelopmentProgram**

**Posting End Date:**

23 Apr 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-359445-2

**Updated:** Tue Apr 16 00:00:00 UTC 2024

**Location:** CHANDLER,Arizona

**Job Description:**

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

**About this role:**

Wells Fargo is seeking a Senior Fraud & Claims Operations Representative in Online Fraud Detections as part of Consumer & Small Business Banking.

For additional information on this line of business, refer to the external Careers Site at wellsfargojobs.com .

**In this role, you will:**

+ Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions

+ Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area

+ Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses

+ Provide subject matter knowledge and interpretation of procedures to less experienced staff

+ Interact with fraud and claims functional area on a wide range of information as well as with external customers

**Required Qualifications:**

+ 18+ months of Customer Service, Financial Services, Fraud, or Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Customer Service experience

+ 1 plus years of Operations environment experience

+ Banking or financial operations experience

+ Ability to navigate multiple computer system windows, applications, and utilize research tools to find information.

+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.

+ Strong analytical skills with high attention to detail and accuracy

+ Experience working with the following systems: PREVENT, RMS Lexis Nexis, CCM, CIV, CLAIMS, Mars, OIB Actimize

+ Ability to provide strong customer service, including listening, eliciting information efficiently, comprehending, and resolving complex customer issues.

+ Ability to research, analyze and determine a course of action for financial transactions.

+ Ability to make timely and independent decisions while working in a fast-paced and results-driven environment.

+ Ability to take initiative and work independently with minimal supervision in a structured environment.

+ Excellent verbal, written, and interpersonal communication skills.

**Location:**

+ 1336 W. Alameda Dr. Tempe, AZ 85282

**Schedules:**

+ Sunday to Thursday - 11am - 8pm or Tuesday to Saturday - 11am - 8pm (Local time)

+ Training will be (6 weeks paid) from Monday to Friday - 8:00am - 4:30pm (Local time)

**Job Expectations:**

+ Must be able to attend the full duration of the 6-weeks paid training: Monday- Friday 8am to 4:30pm (Local time)

+ This position offers a hybrid work schedule and will only consider the location listed.

+ This position is not eligible for Visa sponsorship **.**

**Posting End Date:**

23 Apr 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-360535

**Updated:** Mon Apr 15 00:00:00 UTC 2024

**Location:** TEMPE,Arizona

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

**Must be located in** **CA, AZ, ND, MN, OH, or FL** **to qualify.**

Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records.

A Fraud analyst for the Global Transition Solutions program will be responsible for reviewing applications in the Global Transition Solutions program and onboarding new customers. **This position requires the applicant to be fluent in both Japanese and English.** This position is customer facing and requires outbound calls to the customers both through phone calls and video conference calls.

Basic Qualifications

**- Must be fluent in both written and verbal kanji/Japanese.**

- High school diploma or equivalent

- Typically three to five years of related work experience

Preferred Skills/Experience

- Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation

- Experience with loss mitigation

- Effective verbal and written communication skills

- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

- Technical or trade school certificate in business or computer science preferred

**Hours** : 12:30pm-9:00pm EST

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $21.78 - $23.96

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

**About the Role**

As a Trust and Safety Investigator for our Trust and Safety Investigations Team (based out of Phoenix -- 201 E. Washington St), you will work efficiently and effectively through our most critical incidents to drive top results in customer service, accuracy and timely case resolution. Investigators will work closely with our top internal customers - Communications, Trust and Safety, Insurance and Legal - to coordinate and facilitate case resolution according to support logic for high severity incidents while balancing external customer service, communications, expectations and demands.

**What You'll Do**

+ Handle a high volume caseload of urgent and critical incident types

+ Providing thorough, detailed investigations using various support platforms (email, chat, phone) to develop case details, analyze evidence, and present recommendations for internal actions to key stakeholders

+ Maintaining excellent interpersonal skills and professionalism while delivering outstanding customer service

+ Employ critical thinking, emotional intelligence, and creative problem-solving skills to navigate sensitive cases and high severity safety concerns

+ Learn and master multiple knowledge base and contact management systems

+ Contacting, interviewing and obtaining statements from reporting parties, witnesses and accused parties to secure vital information.

+ Act with a sense of urgency to ensure the complete, accurate and timely completion of your caseload within strict service level and quality agreements

+ Utilize emotional self-regulation with empathy in all communications

**Basic Qualifications**

+ Willingness to work weekends, holidays and outside a standard 8 to 5 shift

Minimum of:

+ One year of experience conducting investigations or handling urgent and high-priority issues, such as accidents, safety concerns, critical incidents, insurance claims

**Or**

+ One year of Uber customer support experience maintaining a high level of performance, as demonstrated by meeting or exceeding expectations in current role for a minimum of six months

**Preferred Qualifications**

+ AA Degree, and/or pursuing a degree in Criminal Justice, Sociology, Business, or Communications

+ Investigations experience in Law Enforcement, Claims Liability, HR

+ Experience in Crisis Management and/or Sensitivity Training, empathetic communicator

+ Employ critical thinking, emotional intelligence, and creative problem-solving skills to navigate sensitive cases and high severity safety concerns

+ Experience interviewing both parties to an incident either in-person or over the phone

+ Excellent interpersonal skills and ability to establish trust and effective working relationships with others on an external and internal basis

+ Commitment to excellence in behavior, performance and work product

+ Organized and self-driven with an excellent ability to handle a large caseload

+ Ability to adjust and adapt in a dynamic work environment

+ Strong written and verbal communication skills including ability to listen effectively; to confidently and diplomatically express opinions and voice concerns with other team members; and to present effective written communication to varied audiences

+ Proven computer and time management skills

For Phoenix, AZ-based roles: The base hourly rate amount for this role is USD$28.75 per hour. You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

fraud claims specialist.

+ tempe , arizona

+ posted today

**job details**

summary

+ $19.99 - $20 per hour

+ temp to perm

+ no requirements

+ category office and administrative support occupations

+ referenceAB_4518558

job details

Are you an experienced backend/financial services professional looking to secure a role within fraud? If so, this is a great opportunity to join our clients Signature Non-Fraud team! Randstad is looking to hire several Fraud Claims Specialists and we are seeking candidates with great attention to detail, advanced processing skills and the ability to quickly and efficiently navigate multiple systems at once. If that sounds like you, please today!

salary: $19.99 - $20 per hour

shift: First

work hours: 8:30 AM - 5:30 PM

education: No Degree Required

Responsibilities

+ This is back office type work and would not be working on the phones directly with customers.

+ Talent will be working through a queue

+ Talent will be using various systems and screens to gather information, review and analyze information, and document findings they come across in making their decision.

+ Talent should be self starters - once they finish a claim, they will continue working claims out of their queue for the entirety of the day

+ Transaction/customer account review

+ Ability to make sound decisions based on evidence

+ Talent will be working in the fraud & claims department, specifically working with signature non-fraud on customer's debit cards.

Skills

+ Claims

+ Claims Processing

+ Fraud Investigation

+ Banking Operations

+ Customer support

+ Insurance

+ Data Entry

Qualifications

+ Years of experience: 1 year

+ Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

**get in touch**

we are here to help you with your questions.

MW

**mackenzie weathers**

+ [email protected]

fraud claims specialist.

+ chandler , arizona

+ posted today

**job details**

summary

+ $19.99 - $20 per hour

+ temp to perm

+ no requirements

+ category office and administrative support occupations

+ referenceAB_4518559

job details

Are you an experienced backend/financial services professional looking to secure a role within fraud? If so, this is a great opportunity to join our clients Signature Non-Fraud team! Randstad is looking to hire several Fraud Claims Specialists and we are seeking candidates with great attention to detail, advanced processing skills and the ability to quickly and efficiently navigate multiple systems at once. If that sounds like you, please today!

salary: $19.99 - $20 per hour

shift: First

work hours: 8:30 AM - 5:30 PM

education: No Degree Required

Responsibilities

+ This is back office type work and would not be working on the phones directly with customers.

+ Talent will be working through a queue

+ Talent will be using various systems and screens to gather information, review and analyze information, and document findings they come across in making their decision.

+ Talent should be self starters - once they finish a claim, they will continue working claims out of their queue for the entirety of the day

+ Transaction/customer account review

+ Ability to make sound decisions based on evidence

+ Talent will be working in the fraud & claims department, specifically working with signature non-fraud on customer's debit cards.

Skills

+ Claims

+ Claims Processing

+ Fraud Investigation

+ Banking Operations

+ Customer support

+ Insurance

+ Data Entry

Qualifications

+ Years of experience: 1 year

+ Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

**get in touch**

we are here to help you with your questions.

MW

**mackenzie weathers**

+ [email protected]

You are a natural leader. You do what's right for customers and colleagues and you inspire others to do the same. Join our dynamic team and make a meaningful impact by leading your team to create great customer experiences that cultivate long-lasting relationships.

As a Fraud Supervisor in JPMorgan Chase, you will be accountable for achieving key service metrics, meeting or exceeding financial/productivity goals, ensuring business partner/employee satisfaction, managing and implementing ongoing improvement initiatives, while maintaining adherence to risk and controls guidelines. You will ensure all work is processed within assigned service levels and meets Legal/Compliance requirements. You will demonstrate exceptional leadership skills in creating an environment where employees are engaged and deliver optimum performance.

**Job responsibilities**

+ Execute on business initiatives by creating and maintaining open communication with employees, peers, leadership team and other lines of business

+ Make informed business decisions using your skill set, subject matter expertise, documented policies and procedures, empowerments and relationships

+ Identify process improvement opportunities, recommend solution(s), contribute to process/policy change led by change management leadership team, and implement changes

+ Ensure team's adherence to operating policies and procedures, and legal and compliance regulations

+ Manage team performance, leading by example and coaching on key behaviors to motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards

+ Demonstrate the firmwide Manager Capabilities, track your progress by regularly soliciting feedback and checking in with your team and manager on how you're doing, and summarize your impact in your year-end Self-Evaluation

**Required qualifications, capabilities, and skills**

+ Minimum 3 years customer service experience

+ Verbal and written communication skills

+ Influencing skills

+ Change implementation skills

+ Prioritization skills

+ Data analysis skills

+ High School diploma/GED required

**Preferred qualifications, capabilities, and skills**

+ Previous financial industry experience preferred

+ 2+ years in a call center environment

**Work schedule**

+ Work hours will vary within a fulltime, 40 hour per week schedule. You must be willing to work schedules during our operating hours, which may include evenings, weekends and holidays. Specific information will be provided by the recruiter.

+ This position requires that you attend the training as scheduled. The hours may not coincide with your regularly scheduled hours.

+ You will be required to attend training onsite, regardless of your work location. Your schedule and work location will be established based on business needs (e.g., working onsite, at your home office, or a combination of both).

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the Internal Audit Group at American Express

American Express’ Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Audit NextGen, Data-Driven Continuous Auditing, and Auditor of the Future initiatives. Each uniquely support our Winning Aspiration to be a world class internal audit function that:

+ Provides data-driven and technology-enabled assurance

+ Delivers timely risk insights that are business-aware and forward-looking

+ Supports our colleagues with experiences that prepare them to be enterprise leaders

Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.

IAG’s innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.

We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.

Why American Express?

There’s a difference between having a job and making a difference.

American Express has been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Key Responsibilities

+ Assist team leaders, senior managers, in accomplishing audit objectives in a team environment

+ Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results

+ Proficient use of automated work papers, analytics and other department and company tools

+ Participate as a key team member on audit projects

+ Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control tests and analyze and interpret their results

+ Understands, identifies, evaluates and documents key risks and controls.

+ Document processes under review

+ Demonstrates a solid knowledge of audit and proper application of sampling techniques

+ Works with managers /team leaders to develop audit test steps and can assume responsibility for key process areas of moderate complexity

+ Execute audit tests competently in accordance with policies and procedures, and with moderate supervision

+ Summarize and communicate results

+ Develop recommendations to close identified control gaps

+ Validate that actions taken by management to address findings are appropriate and document the results

+ Assist with monitoring a portfolio of audit analytics, assess analytic results, use the analytic data to tell the potential business story, and work with audit and business colleagues to validate that story

+ Assist team leaders, senior auditors and staff auditors in accomplishing team objectives and producing results

+ Maintain internal audit competency through ongoing professional development

**Minimum Qualifications**

+ 1 years of relevant experience or internships

+ Financial services industry experience and an understanding of related products, services, features, economics and key regulations

+ Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications

+ BA, BS, or equivalent degree in accounting or finance related field

+ Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards

+ Aptitude for working with data, interpreting results, business intelligence and analytic best practices

+ Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity

+ Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps

+ Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle

+ Ability to effectively integrate business, operational, technological, data, and financial components in audit work

+ Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities

**Preferred Qualifications**

+ Background in information systems, data analytics or information technology would be a plus

+ Credit risk and Fraud Risk audit experience preferred

+ Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties

**Qualifications**

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Internal Audit

**Primary Location:** US-New York-New York

**Other Locations:** US-Utah-Sandy, US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24006565

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

About us, but we’ll be brief

Experian offers identity and fraud services for clients in more than 44 countries. Every year, we check that 400 million people are who they say they are, and help organizations effectively fight fraud while providing a hassle-free customer experience. The fraud landscape is constantly changing, and a one-size-fits-all approach doesn’t do enough to stop today’s sophisticated fraudsters. We use a unique combination of data, analytics and technology to create right-sized fraud solutions that allow our clients to make confident decisions for every transaction. Our ultimate goal is to make the industry’s fraud and identity solutions work better for everyone around the world.

Reporting to the Senior Director of Strategy, you’ll manage all aspects of the software product development lifecycle for one or more of Experian’s global fraud products, starting with product planning and product vision, development of the product and through post-release management. You'll focus heavily on client interactions and working with internal teams.

If you’ve worked with fraud management software and know the industry, we would really love to speak with you. Position can be fully remote or hybrid in the Scottsdale/Phoenix area where much of the team is based.

Please note, we have openings for two areas:

Experian Ascend Fraud Attributes- identity graph-based fraud detection and identity confidence solutions

Device Solutions and Collectors- our tools for gathering data on customer devices to catch potential fraudulent scenarios

+ Define and drive the roadmap for identity graph-based fraud detection and identity confidence solutions, or for Device and Collectors solutions

+ Become the market expert and help identify future fraud detection capabilities

+ Act as the ‘voice of the customer’ by gathering business and market requirements from prospects, customers, domain experts, technology visionaries, and products/solutions from competing vendors

+ Own the specifications that will guide the engineering team developing and testing the product

+ Partner with various business stakeholders to ensure the product meets security, legal, compliance, delivery, GTM standards and expectations

+ Work with third parties to assess partnerships and licensing opportunities

+ Perform product demos to internal and external audiences, and train regional sales and field experts to do the same

+ Ensure product quality by working closely with the QA department and triaging escalated Support tickets

+ Perform competitive analysis as to how this product is behaving in the market, vis-à-vis other products catering to the same/similar customer segments

+ Solicit features and benefits from the users of the software product, users of competitive products, and from market analysts

+ Maintain familiarity with fraud mitigation processes and the daily workings of a fraud-mitigation department

+ Bachelor's Degree, ideally in role-relevant field; MBA is a plus

+ 5+ years of software Product Management experience (fraud and identity software strongly preferred)

+ Strong Release Management leadership experience in an Agile development environment (Software as a Service experience is a plus)

+ Experience influencing and earning the trust of senior stakeholders and moving cross-functional business teams to act swiftly

+ Knowledge of the fraud and identity market and competitive landscape

+ Superior communication skills

+ Enthusiastic, autonomous thinker who is also a strong teammate

+ Capable of establishing relationships and working effectively with diverse disciplines, from Engineering to Sales

+ Experience and comfort level working directly with clients

+ Strong technical acumen – you don’t need coding experience but must speak the language

+ Expertise using JIRA and Confluence to capture and prioritize release requirements

+ Travel may be required- 5%-10% at most

+ Desired: Pragmatic Marketing or similar product management certification

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU (https://www.flipsnack.com/79B9EDC8B7A/the-power-of-you-report-external-2020/full-view.html) and and it reflects what we believe. See our DEI work in action (https://www.experian.com/diversity/) !

Please contact us at [email protected] to request the salary range of this position (please include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including 12 company paid holidays and parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here (https://www.experian.com/careers/)

At CoreCivic, our employees are driven by
a deep sense of service, high standards of professionalism and a responsibility
to better the public good. We are currently seeking a **Personnel Investigator** who has a passion for providing the highest quality care in an
institutional, secure setting. Come join a team that is dedicated to
making an impact for the people and communities we serve.

The **Personnel Investigator** is responsible for the personnel investigation process from inception to completion including all pre-employment federal clearances and scheduled background reinvestigations for facility employees, volunteers and subcontractors.

+ Utilize the guidelines provided by the contracting agency to coordinate the personnel background application process.

+ Review and screen applicant information, and coordinates interviews with candidates ensuring compliance with all guidelines established by the contracting agency and CoreCivic.

+ Complete background investigation, fingerprinting, reference checking, and necessary external research for all eligible applicants.

+ Review information contained within the background investigation for disqualifying factors or discrepancies.

+ Makes recommendation based on provided guidelines and background information received.

+ Coordinate post-offer employment health physical and drug screening process; documents and files results.

**Qualifications:**

+ High School diploma, GED certification or equivalent is required.

+ Three years of experience in full-time clerical, administrative office work and/or Human Resource administration is required.

+ Additional qualifying education at an accredited college, business school or technical institute in office administration or a related field may be substituted for the required experience on a year-for-year basis up to two years.

+ Proficiency in Microsoft Office applications, and experience with an HRIS and payroll software, is preferred.

+ A valid driver's license is required.

+ Minimum Age Requirement: Must be at least 18 years of age.

_CoreCivic is a Drug Free Workplace & EOE– Including Disability/Veteran._