Financial Services

Fraud Examiners, Investigators and Analysts

Obtain evidence, take statements, produce reports, and testify to findings regarding resolution of fraud allegations.

A Day In The Life

Financial Services Industry

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Salary Breakdown

Fraud Examiners, Investigators and Analysts

Average

$73,870

ANNUAL

$35.51

HOURLY

Entry Level

$47,310

ANNUAL

$22.75

HOURLY

Mid Level

$69,200

ANNUAL

$33.27

HOURLY

Expert Level

$103,670

ANNUAL

$49.84

HOURLY


Current Available

Fraud Examiners, Investigators and Analysts

72

Current Available Jobs


Sample Career Roadmap

Fraud Examiners, Investigators and Analysts

Degree Recommendations


 Central Arizona College



 Arizona State University



Top Expected Tasks

Fraud Examiners, Investigators and Analysts


Knowledge, Skills & Abilities

Fraud Examiners, Investigators and Analysts

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Law and Government

KNOWLEDGE

English Language

KNOWLEDGE

Economics and Accounting

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Mathematics

SKILL

Writing

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Reading Comprehension

SKILL

Speaking

ABILITY

Written Comprehension

ABILITY

Inductive Reasoning

ABILITY

Oral Expression

ABILITY

Written Expression

ABILITY

Deductive Reasoning


Job Opportunities

Fraud Examiners, Investigators and Analysts

  • Data Analyst - Enterprise Fraud (Python, R, SQL)
    PNC    Phoenix, AZ 85067
     Posted about 16 hours    

    **Position Overview**

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Analyst within PNC's Enterprise Fraud Organization, you will be based in Pittsburgh PA, Cleveland OH, Birmingham AL, Phoenix AZ, or Louisville KY. Fulfilling the job responsibilities will require in-person, in office activities on a regular basis.

    The specific responsibilities for this role include:

    • Under supervision, performs quantitative analysis to support decision-making using tools such as Python, R and SQL. Comfortable in working with big data utilizing SQL and Apache Spark.

    • Works with various lines of business both within and external to the fraud space to determine new opportunities for innovation as it relates to machine learning modeling, process improvement, risk management, fraud detection, and fraud categorization.

    • Holds regular meetings with innovation stakeholders and collaborators to present experimental results, process improvements, new methodologies, model ideas, model feature enhancements, and other innovation topics.

    • Performs quantitative analysis to develop reports, perform qualitative and quantitative assessments of all aspects of models including theoretical aspects, model design, data quality and integrity, and model architecture. Analyzes complex data and associated quantitative analysis.

    • Develops features and enhancements for both new and existing models.

    • Develops proof-of-concept models internally with other team members to evaluate new modeling methodologies.

    **Job Description**

    + Provides support to the business and other internal IT organizations regarding data definition standards, architectures, and policies.

    + Provides support to business users for mining and interpretation of warehoused and operational data.

    + Plans and performs activities regarding designed data models for systems development.

    + Resolves metadata and data sourcing problems. Maintains metadata and data dictionaries.

    + Manages data definitions and data traceability within data repository to improve documentation and coordination.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

    + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    **Competencies**

    Analytical Thinking – Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business.

    Core Application Systems – Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage said applications for use in diverse situations.

    Data Administration – Knowledge of and the ability to manage an organization's architectures, data resources, polices, practices and procedures to appropriately and effectively address business and stakeholder's needs.

    Database Structures – Knowledge of and the ability to utilize appropriate database structures to organize and store data in a particular manner.

    Data Warehousing – Knowledge of how to collect data from different information sources and distribute them to users; ability to use this information to simplify information systems and make sound business decisions.

    Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

    Information Assurance – Knowledge of and the ability to protect information and information systems while ensuring their confidentiality, integrity and availability.

    Logical Data Modeling – Knowledge of and the ability to identify, create and document activities, tasks, processes and data requirements for a particular system under design.

    Query and Database Access Tools – Knowledge of and the ability to use, support and access facilities for extracting and formatting a database management system.

    Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

    **Work Experience**

    Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    **Education**

    Bachelors

    **Additional Job Description**

    **Benefits**

    PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

    **Disability Accommodations Statement:**

    **If an accommodation is required to participate in the application process, please contact us via email at** **[email protected]** **. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and** **say "Workday"** **for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.**

    At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    **Equal Employment Opportunity (EEO):**

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    **California Residents**

    Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.


    Employment Type

    Full Time

  • Fraud Investigator
    MUFG    Tempe, AZ 85282
     Posted about 16 hours    

    **Do you want your voice heard and your actions to count?**

    Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

    With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

    Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

    The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

    Reporting to the Senior Fraud Prevention Manager (Vice President) of Fraud Operations. The Investigator will complete fraud investigations to ensure that potentially suspicious transactions are appropriately identified within specified timeframes and that decisions to file or not to file Suspicious Activity Reports (SARs) are adequately supported. This is a non-supervisory position, distinguished from the higher-level investigators by the complexity of cases, number of concurrent cases assigned, experience and general level of supervision required by the Senior Fraud Prevention Manager.

    **Major Responsibilities:**

    + Analyze account transactions to determine if fraudulent activity is present.

    + Investigate and evaluate fraud by contacting account holders.

    + Limit potential loss exposure by placing holds or card status to limit funds availability.

    + Carry out efforts for prevention and recovery.

    + Understand, record, and update case detail reports for all alerts received.

    + Prepare documentation for SARs in accordance with federal regulations and Financial Intelligence Unit (FIU) policy and procedure.

    + Interpret case management system to assist with customer questions and resolve cases.

    + Talks to internal and external customers in an inbound/outbound call center.

    + Respond to inquiries received from branch/department personnel, customers, and merchants.

    + Maintain working knowledge of all fraud-related applications and products.

    + Escalate fraud trends to supervisors.

    **Qualifications:**

    + Associates Degree in Criminal Justice, Business or related experience is preferred.

    + Minimum of three years of investigative or related experience with specific emphasis on fraud investigations at a financial institution, regulatory agency or law enforcement agency is preferred.

    + Basic knowledge of Criminal and Commercial laws and procedures, Uniform Commercial codes, penal codes and Bank regulations and standards including Suspicious Activity Reports.

    + Basic knowledge of Interviewing and Interrogating techniques is required prior to conducting interviews.

    + Excellent oral and written communication skills.

    + Excellent interpersonal skills.

    + Professional certifications such as a CFE, CCIP, CCII, CFCI are highly desirable.

    The typical base pay range for this role is between $55K-$67K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

    MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

    We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.

    At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

    **Our Culture Principles**

    + Client Centric

    + People Focused

    + Listen Up. Speak Up.

    + Innovate & Simplify

    + Own & Execute


    Employment Type

    Full Time

  • Fraud Analyst
    DISH Network    CHANDLER, AZ 85286
     Posted 1 day    

    **Company Summary**

    DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

    Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

    **Department Summary**

    Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit teams work behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.

    **Job Duties and Responsibilities**

    We are seeking a highly skilled and analytical Business Operations Analyst to join our dynamic team. As a key member of the Device Fraud Team, you will play a critical role in preventing, detecting, and mitigating device fraud through advanced data analysis and investigation. You will utilize your expertise in data analytics, SQL, and problem-solving to uncover fraud patterns, assess the effectiveness of fraud prevention rules, and provide insights to enhance our fraud prevention strategies.

    **Key Responsibilities:**

    + Analyze large datasets using tools such as Excel, SQL, and data visualization software to identify suspicious patterns, anomalies, and trends indicative of device fraud

    + Collaborate with cross-functional teams to develop, implement, and refine fraud prevention rules and algorithms based on data-driven insights and analysis

    + Conduct ongoing monitoring and assessment of fraud prevention rules to evaluate their effectiveness and identify opportunities for improvement

    + Develop and maintain reports to track key fraud metrics, monitor performance, and communicate findings to stakeholders

    + Investigate suspected cases of device fraud, gather evidence, and prepare detailed reports documenting findings and recommended actions

    + Stay up-to-date on emerging fraud trends, techniques, and technologies, and proactively identify new fraud threats and vulnerabilities

    + Provide support and expertise to internal teams on fraud-related issues, including data analysis, rule optimization, and fraud investigation techniques

    **Skills, Experience and Requirements**

    **Education and Experience:**

    + Bachelor's degree in statistics, mathematics, computer science, or a related field; advanced degree preferred

    + 2 years of experience in data analysis, preferably in a fraud detection or cybersecurity role

    **Skills and Qualifications:**

    + Proficiency in SQL for data querying and manipulation

    + Strong analytical and problem-solving skills, with the ability to think critically and creatively to uncover fraud patterns and anomalies

    + Experience with data visualization tools (e.g., Tableau, Power BI) preferred

    + Knowledge of fraud detection techniques, algorithms, and methodologies

    + Excellent communication and presentation skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders

    + Detail-oriented with strong organizational skills and the ability to manage multiple priorities and deadlines

    + Ability to work both independently and collaboratively in a fast-paced, team-oriented environment

    + Relevant certifications (e.g., Certified Fraud Examiner, Certified Analytics Professional) are a plus

    + Experience with waterfall methodology to display reporting trends

    \#LI-CH2

    **Salary Ranges**

    Compensation: $63,150.00/Year - $90,000.00/Year

    **Benefits**

    We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

    The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

    This will be posted for a minimum of 3 days or until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

    Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.


    Employment Type

    Full Time

  • Surveillance Investigator
    Allied Universal    Phoenix, AZ 85067
     Posted 1 day    

    Allied Universal® Compliance and Investigations, North America’s leading expert insurance claim investigations, compliance and corporate governance company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time compliance and investigation jobs!

    Allied Universal® is hiring a Surveillance Investigator. Surveillance Investigators perform discreet mobile and stationary surveillance of Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

    + **Remote work options!**

    + **Flexible schedules!**

    + **Auto and travel allowances!**

    **RESPONSIBILITIES:**

    + Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability

    + Utilize various surveillance techniques and equipment to monitor subjects covertly

    + Document and report observations, activities, and any relevant information in a clear and concise manner

    + Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts

    + Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

    **QUALIFICATIONS (MUST HAVE):**

    + High school diploma or equivalent

    + Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course

    + Prior experience in insurance or investigations

    + Flexibility to work varied and irregular hours/days including weekends and holidays

    + Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors

    + Proficient in utilizing laptop computers, video cameras and cell phones

    + Capable of maintaining focus and multitasking effectively in a dynamic environment

    + Demonstrated ability to manage stressful situations with composure and professionalism

    + Ability to work in a very independent environment

    **PREFERRED QUALIFICATIONS (NICE TO HAVE):**

    + Military experience

    + Law enforcement

    + Insurance administration experience

    + College degree in Criminal Justice

    + Two (2) or more years of experience in insurance or investigations

    **BENEFITS:**

    + Medical, dental, vision, basic life, AD&D, and disability insurance

    + Enrollment in our company’s 401(k)plan, subject to eligibility requirements

    + Eight paid holidays annually, five sick days, and four personal days

    + Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Job ID:** 2024-1200771

    **Location:** United States-Arizona-Phoenix

    **Job Category:** Compliance & Investigations


    Employment Type

    Full Time

  • Coach - Wireless Fraud Care Specialists
    DISH Network    CHANDLER, AZ 85286
     Posted 3 days    

    **Company Summary**

    EchoStar has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

    Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

    **Department Summary**

    As a part of Customer Experience Operations (CXO), the Field Operations team is the voice of the company to our customers with a focus on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.

    **Job Duties and Responsibilities**

    The Wireless Fraud Coach supervises a team of fraud care specialists. This team is tasked with identifying, mitigating and preventing fraudulent activities related to new activations and existing customer upgrades and adding additional lines. This position is responsible for learning and developing in the three coaching skills sets:

    + Leadership

    + Directly supervise a team of specialists; responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

    + Engage, teach, mentor, guide and develop employees

    + Prepare employees for career advancement opportunities

    + Facilitate team meetings to ensure effective communications and that all team members have the most current information available

    + Represent the company values as a leader at all times

    + Functional Expertise

    + Gather and implement feedback from agents to improve wireless processes

    + Receive, evaluate, research and resolve customer issues that have been elevated and require a higher level of expertise to ensure customer satisfaction

    + Analyze and communicate department results and implement strategies for continual improvement

    + During inbound and outbound calls with potential customers, use tools, inquisitive questions, and analysis to determine legitimacy of the order

    + Communicate with customers through both phone and email to complete validity of the customer order

    + Monitor customer accounts and transactions for any suspicious activities or patterns

    + Maintain detailed records of fraud incidents, investigations, and outcomes

    + Administrative

    + Ensure adequate standards are met for attendance, payroll, performance documentation and other employment paperwork/entries

    + Effectively manage time and balances multiple tasks

    **Skills, Experience and Requirements**

    + Ability to work full-time on-site in our Chandler, AZ location

    + Willingness to work flexible schedules including weekends, holidays and evenings

    + Minimum of 2 years of experience in a call center environment preferably focused on fraud detection, risk management, or a related field

    + Previous experience in a supervisory or leadership role preferred

    + Expertise in functional areas of the call center support environment

    + Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

    + Write routine reports and correspondence

    + Speak effectively before groups of customers or employees of organization

    + Define problems, collect data, establish facts, and draw valid conclusions

    **What is in it for you?**

    + Extensive Benefits Package (https://careers.dish.com/life/investing-in-you/)

    + 330 free channels including premiums

    + $5 monthly Sling Blue and Orange service

    + $10 credit per line (up to 5) for Boost Infinite wireless

    + Medical, Dental, Vision Insurance

    + Paid vacation and sick time

    + 401(k) Investments with Company-matched funds

    + Tuition reimbursement

    + Heavily discounted DISH, Sling, & Boost Infinite Service

    + Opportunity is our greatest benefit

    + Grow with us and be among the first to help us disrupt the wireless industry

    + Our representatives are built to work hard and rise and this role is a stepping stone into many other potential opportunities available within the company. We offer defined career ladders and extensive opportunity for upward mobility.

    We encourage personal and professional growth by supporting you with all the tools to advance your career.

    **Salary Ranges**

    Compensation: $54,650.00/Year - $78,100.00/Year

    **Benefits**

    We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits (https://careers.dish.com/about/benefits?pk\_vid=7df16cf2830b8db21671727467e02e66) .

    The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

    Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.


    Employment Type

    Full Time

  • Background Investigator I
    CACI International    Scottsdale, AZ 85258
     Posted 3 days    

    Background Investigator I

    Job Category: Service Contract Act

    Time Type: Part time

    Minimum Clearance Required to Start: Top Secret

    Employee Type: Regular

    Percentage of Travel Required: Up to 25%

    Type of Travel: Continental US

    * * *

    At CACI, background investigation is more than research and reports; it's your chance to contribute to the safety and security of our nation in the company of colleagues who value trust and integrity above all else. CACI fosters a culture based on integrity, strong ethics, quality, and professionalism.

    Our staff has been an industry-leading provider of federal background investigations since 2004 and employs full-time and part-time investigators in all 50 U.S. states, Puerto Rico, Guam, the U.S. Virgin Islands, and other U.S. territories.

    **What You’ll Get to Do:**

    + Conduct comprehensive interviews with subjects, employers, associates, references, and other knowledgeable individuals and review appropriate records to obtain facts to resolve all material issues in a case or to establish the background, reputation, character, suitability, or qualifications of the subject under investigation. Document all information and submit a detailed report of investigation within a strict required timeline.

    + Attend a four-week intensive virtual, online training with additional in-field shadowing and mentorship with a Senior Investigator

    + TDY opportunity at locations across the U.S. for 2 or more weeks in duration

    + Opportunities to work on DCSA, DHS, Paper Proof, and Excalibur contracts

    **You’ll Bring These Qualifications:**

    + A Bachelor’s Degree or 4 years of general experience demonstrating progressive responsibility in problem solving, planning and organizing work, and communicating effectively orally and in writing.

    + Ability to obtain/maintain a favorable determination based on a T5 Investigation

    + A sense of mission in support of national security initiatives

    + An impeccable work ethic, integrity, and can-do attitude

    + A current driver’s license, reliable personal vehicle, and willingness to extensively travel locally on a daily basis dependent on assignment location

    + A home office equipped with high-speed Internet ($50 monthly internet stipend is provided)

    + A personal computer compatible with Microsoft applications (e.g. Word and Excel)

    + Ability to walk, type, sit, or stand for long periods of time

    + Excellent time management skills

    + Exceptional written and oral communication skills, such as typing detailed, extensive, and lengthy reports

    **These Qualifications Would be Nice to Have:**

    Clearance: Active Top Secret Clearance based on a T5

    **What We Can Offer You:**

    - We’ve been named a Best Place to Work by the Washington Post.

    - Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

    - We offer competitive benefits and learning and development opportunities.

    - We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

    - For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

    **Company Overview:**

    CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

    This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.​

    **Minimum Req** **uired Hourly Wage:**

    $23.30

    There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .


    Employment Type

    Full Time

  • AML Investigator SAR Writing, Analyst – Hybrid (Tempe, AZ OR Irving, TX)
    MUFG    Tempe, AZ 85282
     Posted 5 days    

    **Do you want your voice heard and your actions to count?**

    Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

    With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

    Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

    The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

    **Job Description**

    + Knowledge of the laws applicable to money laundering, to include the BSA, The Patriot Act, U.S. Treasury AML guidelines, OFAC requirements and Suspicious Activity Reporting requirements.

    + Review and research suspect items and/or transactions and report suspicious activity as required

    + Communicate with AML Compliance Manager any activity and trends that could implicate potential money laundering or terrorist financing.

    + Performs routine compliance tasks and deals with routine compliance issues, typically concerning documentation, reporting, etc. May assist in monitoring regulatory issues. Follows established guidelines and procedures.

    + Stay apprised of regulatory matters and developments through regular review of appropriate compliance publications and websites and by participating in relevant compliance conferences and other training events.

    + Applies knowledge of company policies and standard practices to resolve problems

    + Analyzes issues and uses judgment to make decisions. Escalates non-standard problems or issues

    + Understanding of banking and financial services, including an understanding of the various types of products, services, and transactions that are typical for the Branch

    + Analytical/Investigative skills to determine unusual or possible suspicious activity regarding transaction or account activities

    **Experience**

    + Bachelor degree and/or equivalent relevant experience.

    + Minimum of 3 years in banking, with a strong emphasis on BSA, AML and OFAC laws and regulations.

    + Candidates must have AML experience within Correspondent Banking accounts.

    + Experience preparing and writing SARs (Suspicious Activity Reports).

    + Taking what is recommended from the alert adjudicators and analysts; the investigator would research and determine if something is suspicious. The candidate would then create SARs.

    + CAMS certification preferred but not required.

    + Experience in analyzing or managing financial crime investigative processes

    + Experience interacting with senior managers and compliance subject matter experts

    + Collaborative with strong interpersonal communication skills

    + Process oriented coupled with a strong ability to develop appropriate program enhancing strategies

    + Detail-oriented and organized execution

    The typical base pay range for this role is between $65k-$75k depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

    MUFG Benefits Summary (https://careers.mufgamericas.com/sites/default/files/document/2023-01/mb-live-well-work-well.pdf)

    The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

    We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.


    Employment Type

    Full Time

  • Career Development Program: Fraud & Claims Operations Associate
    Wells Fargo    CHANDLER, AZ 85286
     Posted 7 days    

    **Career Development Program:** Fraud & Claims Operations Associate

    **Career Development Program** , in support of the **OneTen Coalition**

    Wells Fargo joined OneTen, an organization that aims to close the opportunity gap for Black talent and others who do not have a four-year degree. Wells Fargo, partnering with OneTen and other coalition members, provides entry- to mid-level hiring opportunities, hiring candidates into jobs that offer career development, create opportunities to earn success, and ignite potential for generations to come.

    The Career Development Program, an in-house DE&I talent program that directly supports our partnership with OneTen, targets roles requiring less than 5 years of experience with low risk of automation.

    Learn more about our program at Career Development Program .

    **About these roles:**

    Wells Fargo is seeking Fraud & Claims Operations Associates for the Chief Operating Office, Consumer, Small & Business Banking Operations Team in Chandler, AZ; Charlotte, NC; Des Moines, IA, Roanoke, VA and San Antonio, TX. Learn more about the career areas and lines of business at wellsfargojobs.com/en/business-divisions .

    **In these roles, you may:**

    + Participate in researching and examining complex transactions and referrals in order to prevent and detect fraud activities, policy violations, and merchant disputes with low to high risk within fraud and claims functional area

    + Review complex transactions and referrals to prevent and detect fraud activities, policy violations, and merchant disputes in low to high risk tasks and deliverables

    + Receive direction and exercise judgment within defined parameters while developing an understanding of investigative techniques and all facets of portfolios serviced by the division to quickly examine information and determine liability as well as impact of each case

    + Provide financial or business evidence and detailed data detecting patterns, trends, anomalies, and schemes in both transactions and relationships across multiple businesses or products to the more experienced management as well as specialists working within the team

    **Required Qualifications:**

    + 6+ months of Customer Service, Financial Services, Fraud, Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting and SharePoint) skills

    + Excellent verbal, written, and interpersonal communication skills

    + Ability to support many high priority, high complexity, and high risk efforts simultaneously

    + Strong analytical skills with high attention to detail and accuracy

    + Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

    + Ability to navigate multiple computer system windows, applications, and utilize search tools to find information

    + Ability to identify inefficiencies, opportunities to streamline business processes, and implement change

    **Job Expectations:**

    + This position offers a hybrid work schedule

    + This position is not eligible for Visa sponsorship

    + Must be able to work overtime as required. Flexibility with schedule based on work demands.

    For information about Wells Fargo's employee benefits, please visit Benefits - Wells Fargo Careers .

    Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

    **\#CareerDevelopmentProgram**

    **Posting End Date:**

    23 Apr 2024

    ***Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-359445-2

    **Updated:** Tue Apr 16 00:00:00 UTC 2024

    **Location:** CHANDLER,Arizona


    Employment Type

    Full Time

  • Senior Fraud & Claims Operations Representative
    Wells Fargo    TEMPE, AZ 85282
     Posted 7 days    

    **Job Description:**

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    **About this role:**

    Wells Fargo is seeking a Senior Fraud & Claims Operations Representative in Online Fraud Detections as part of Consumer & Small Business Banking.

    For additional information on this line of business, refer to the external Careers Site at wellsfargojobs.com .

    **In this role, you will:**

    + Support team performance in identifying control failures in bank processes, procedures, customer, or colleague decisions

    + Provide feedback and present ideas for improving or implementing processes and tools within fraud and claims functional area

    + Perform complex operational tasks, including review, verification, and identification of customer transactions to detect and prevent fraud, policy violations or resolve merchant disputes in order to mitigate and recover losses

    + Provide subject matter knowledge and interpretation of procedures to less experienced staff

    + Interact with fraud and claims functional area on a wide range of information as well as with external customers

    **Required Qualifications:**

    + 18+ months of Customer Service, Financial Services, Fraud, or Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    **Desired Qualifications:**

    + Customer Service experience

    + 1 plus years of Operations environment experience

    + Banking or financial operations experience

    + Ability to navigate multiple computer system windows, applications, and utilize research tools to find information.

    + Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.

    + Strong analytical skills with high attention to detail and accuracy

    + Experience working with the following systems: PREVENT, RMS Lexis Nexis, CCM, CIV, CLAIMS, Mars, OIB Actimize

    + Ability to provide strong customer service, including listening, eliciting information efficiently, comprehending, and resolving complex customer issues.

    + Ability to research, analyze and determine a course of action for financial transactions.

    + Ability to make timely and independent decisions while working in a fast-paced and results-driven environment.

    + Ability to take initiative and work independently with minimal supervision in a structured environment.

    + Excellent verbal, written, and interpersonal communication skills.

    **Location:**

    + 1336 W. Alameda Dr. Tempe, AZ 85282

    **Schedules:**

    + Sunday to Thursday - 11am - 8pm or Tuesday to Saturday - 11am - 8pm (Local time)

    + Training will be (6 weeks paid) from Monday to Friday - 8:00am - 4:30pm (Local time)

    **Job Expectations:**

    + Must be able to attend the full duration of the 6-weeks paid training: Monday- Friday 8am to 4:30pm (Local time)

    + This position offers a hybrid work schedule and will only consider the location listed.

    + This position is not eligible for Visa sponsorship **.**

    **Posting End Date:**

    23 Apr 2024

    ***Job posting may come down early due to volume of applicants.**

    **We Value Diversity**

    At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

    **Applicants with Disabilities**

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    **Drug and Alcohol Policy**

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    **Company:** WELLS FARGO BANK

    **Req Number:** R-360535

    **Updated:** Mon Apr 15 00:00:00 UTC 2024

    **Location:** TEMPE,Arizona


    Employment Type

    Full Time

  • CAFE Fraud Analyst - Bilingual Japanese and English
    U.S. Bank    Phoenix, AZ 85067
     Posted 7 days    

    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    **Job Description**

    **Must be located in** **CA, AZ, ND, MN, OH, or FL** **to qualify.**

    Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records.

    A Fraud analyst for the Global Transition Solutions program will be responsible for reviewing applications in the Global Transition Solutions program and onboarding new customers. **This position requires the applicant to be fluent in both Japanese and English.** This position is customer facing and requires outbound calls to the customers both through phone calls and video conference calls.

    Basic Qualifications

    **- Must be fluent in both written and verbal kanji/Japanese.**

    - High school diploma or equivalent

    - Typically three to five years of related work experience

    Preferred Skills/Experience

    - Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation

    - Experience with loss mitigation

    - Effective verbal and written communication skills

    - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

    - Technical or trade school certificate in business or computer science preferred

    **Hours** : 12:30pm-9:00pm EST

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    **Benefits:**

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

    + Healthcare (medical, dental, vision)

    + Basic term and optional term life insurance

    + Short-term and long-term disability

    + Pregnancy disability and parental leave

    + 401(k) and employer-funded retirement plan

    + Paid vacation (from two to five weeks depending on salary grade and tenure)

    + Up to 11 paid holiday opportunities

    + Adoption assistance

    + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

    **EEO is the Law**

    U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

    **E-Verify**

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $21.78 - $23.96

    Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.


    Employment Type

    Full Time


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