Azpipeline_org

(IT) Information Technology

Computer Systems Analysts

Analyze science, engineering, business, and other data processing problems to implement and improve computer systems.

Salary Breakdown

Computer Systems Analysts

Average

$89,250

ANNUAL

$42.91

HOURLY

Entry Level

$65,390

ANNUAL

$31.44

HOURLY

Mid Level

$86,700

ANNUAL

$41.69

HOURLY

Expert Level

$108,010

ANNUAL

$51.93

HOURLY


Current Available & Projected Jobs

Computer Systems Analysts

183

Current Available Jobs

20,900

Projected job openings through 2024


Sample Career Roadmap

Computer Systems Analysts

Job Titles

Entry Level

JOB TITLE

Analyst

Mid Level

JOB TITLE

Analyst II

Expert Level

JOB TITLE

Supervisor

Degree Recommendations



 Estrella Mountain (MCCCD)









Top Expected Tasks

Computer Systems Analysts


Knowledge, Skills & Abilities

Computer Systems Analysts

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Mathematics

KNOWLEDGE

Administration and Management

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Speaking

SKILL

Systems Analysis

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Problem Sensitivity

ABILITY

Deductive Reasoning

ABILITY

Oral Expression


Job Opportunities

Computer Systems Analysts

  • INFORMATION TECHNOLOGY HELP DESK ANALYST
    BrightSpring Health Services    TEMPE, AZ 85282
     Posted about 4 hours    

    Our Company

    Overview

    Information Technologyfocuses on technology that powers and enables storage, processing, and information flow within our organization. If your enjoy creating ways for technology to assist in decision making then we would love to hear from you. Please apply today!

    Responsibilities

    + The Information Technology Help Desk Analyst provides quality customer service and technical assistance to computer users via telephone and email. Receives, logs, and trouble shoots all Information Technology service requests and provide status updates on problem resolution

    Essential Responsibilities

    + Troubleshoots user inquiries regarding computer software or hardware operation to resolve problems

    + Maintains records of daily communication transactions, problems, and actions taken and follows up on any unresolved issues

    + Provides top quality customer service by assisting employees with problems that occur

    + Escalates problems to second level support when needed

    + Assists users with password resets

    + Trains new users on applications and Information Technology policies and procedures

    + Submits request to vendors regarding equipment repairs

    + Ensures that the necessary shipment of equipment is done according to company policy

    + Other duties as assigned

    Qualifications

    Education and Experience

    + High school degree or equivalent required

    + Associates Degree in Information Technology preferred

    + At least six months experience of Information Technology troubleshooting, customer service, or phone support required

    + Professional Certifications such as MCSE, MCSA, A+, HDI, or ITIL preferred, but not required

    + Experience with Active Directory, remote desktop tools, and ticketing systems preferred

    + Experience with Microsoft Office 365 products and Windows 7/8/8.1/10 required

    Skills and Abilities

    + Ability to provide after-hours operations and on-call support (including, nights, weekends, and holidays) on a required rotating schedule

    + Ability to follow a defined work schedule and have reliable transportation

    + Strong technical, analytical, and critical thinking and problem-solving skills

    + Strong documentation skills preferred

    + Excellent communication skills and telephone protocol; professional verbal and written communication skills

    Working Conditions

    + This position requires the ability to sit and/or stand for long periods of time, standards mobility to maneuver from one location to another, regular lifting and carrying items weighing 20 lbs. or less

    About our Line of Business

    About OnePoint Patient Care OnePoint Patient Care is the nation’s leading independent provider of community-based hospice pharmacy and pharmacy benefits management (PBM) services – offering hospices nationwide flexible and adaptable solutions for their hospice pharmacy needs. OnePoint fills prescriptions, creates custom compounds and formularies, provides home deliveries, and manages pharmacy benefits for more than 32,000 patients per day. Through its Concierge PBM, Next Day Valet mail order and Direct Express local services, OnePoint serves more than 350 hospice programs and is available in 50 states. OnePoint was one of the first pharmacies to begin serving the hospice industry when the Medicare hospice benefit began in the 1980s. Today OnePoint has grown to be one of the leading national hospice pharmacies with 15 locations strategically positioned throughout the United States, with additional plans for expansion. For additional information on what OnePoint can do, visitwww.oppc.com or call (866) 771-OPPC. Follow us onFacebook (https://www.facebook.com/oppcrx) ,Twitter (https://twitter.com/oppcrx) , andLinkedIn (https://www.linkedin.com/company/onepoint-patient-care/) .

    Need help finding the right job?

    We can recommend jobs specifically for you!

    BrightSpring Health Services, and our family of brands, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 orcontact us (https://www.brightspringhealth.com/application-assistance/) for assistance.

    Equal Opportunity Employment Posters (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

    Clickhere (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

    .

    Job LocationsUS-AZ-TEMPE

    ID 2021-25145

    Position Type Full-Time

    Line of Business OnePoint Patient Care


    Employment Type

    Full Time

  • Senior IT Network Engineer
    ARAMARK    Phoenix, AZ 85067
     Posted 1 day    

    Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

    **Description**

    + Provides analysis and design, configures, installs and optimizes LAN's (local area networks- both network operating systems and the network infrastructure and cable plant), their interfaces with WANs (wide area networks), and data communications hardware and software (e.g., routers, switches, wireless). Coordinates with and provides appropriate support to third parties performing server, LAN, WAN and data communications configurations and installations. Normally focuses on requirements with high to moderate complexity.

    + In depth knowledge of Perimeter Security and provides design and support for Firewall, IPS, VPN, SSL and other security related technologies such as Application Layer Firewalls.

    + Conducts preliminary installation and testing of LANs, WANs, VPNs and other data communications capabilities and technologies, coordinating as appropriate with Quality Assurance personnel and Server and Application Teams.

    + Maintains and repairs or coordinates third party maintenance and/or repair of, LANs, WANs, VPNs and data communications hardware/software. Typically handles situations with high to moderate complexity. Includes:

    + Carries out preventive maintenance programs

    + Diagnoses and troubleshoots problems

    + Resolves problems (on site during business hours; 24x 7 on-call support during "off-hours")

    + Assures the efficient and trouble-free operation of all infrastructure servers, data communications equipment, remote and local communications controllers.

    + Restoration of failed or degraded network components and/or facilities to satisfy Service level agreements.

    + Performs hardware and software upgrades on network hardware and network operating systems.

    + Required to work one Sunday per month for Maintenance Window

    + Provides support for communications related problems associated with Unix, Windows, Messaging, Telecom based applications, VOIP, Microsoft Teams, Genesys contact centers, Audio Visual collaboration tools, server platforms and ethernet topologies.

    + Applies strong knowledge of Network, cable management, wiring and fiber protocols, diagnostic techniques and tools (e.g.,) to analyze, diagnose, and resolve network problems.

    + Installs, maintains, and documents network-based software packages.

    + Maintains network documentation including but not limited to network diagrams, circuit inventories, network hardware inventory and configurations, server interfaces.

    + Develops, recommends, and implements network related operational techniques and methodologies, and support guidelines which maximize use of network hardware, circuits and resources.

    + Performs all other duties, as required.

    **Qualifications**

    + This position requires a four-year college degree or equivalent

    + 5+ years of progressively responsible experience including, but not limited to, significant experience with LANs and WANs.

    + Hands on expertise with server and communications technologies, including both installation and support.

    + In addition, prefer knowledge of a broad range of IT technologies and applications. Experience with various routing protocols.

    + Good knowledge of project planning/management techniques, preferably with solid experience in their use.

    + Consulting skills. Well organized with strong communication (including technical writing), interpersonal, and analysis skills.

    + Familiarity with change management techniques. Extensive Hardware/software testing and problem diagnostic skills.

    + In depth experience with Intrusion Prevention devices, Firewalls and VPNs. Strong vendor management skills.

    + Project Management, Organization and analysis skills are required.

    + Ideal candidate will have experience with Cisco, Pulse SSL VPN, Checkpoint, Aruba, Riverbed, F5, Fortinet, and Blue Coat as well Global Data Center architecture, DWDM/SONET technologies and Dynamic routing technologies

    Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

    Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.


    Employment Type

    Full Time

  • Software Developer II -Works from Home
    Lumen    Phoenix, AZ 85067
     Posted 4 days    

    **About Lumen**

    Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

    **The Role**

    Partner in a team environment to design, develop, code, test and debug new software or significant enhancements to existing software of moderate complexity. Develop solutions across many disciplines and be responsible for explaining solutions and procedures. Apply principles, theories and concepts and use methodologies, tools, documentation processes and test procedures to complete projects related to moderately complex software.

    **The Main Responsibilities**

    + Develops reports and queries from multiple data warehouse database sources to assist requesting clients in decision making

    + Design, develop, test, implement, and maintain applications software

    + Adapt to new technologies, particularly those providing reporting capabilities

    + Participate in walk through of designs and programs providing appropriate feedback to ensure the technical quality of an application and provide solutions to design and program issues

    + Develop understanding of business processes, products, and metrics to better communicate and translate business requirements into technical solutions

    + Must adhere to all development processes to ensure appropriate flow of work with onsite, remote, off-shore, and contract resources

    + Provide on-call support

    **What We Look For in a Candidate**

    + 5+ years professional experience

    **What to Expect Next**

    Requisition #: 253432

    **EEO Statement**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

    **Salary Range**

    **Salary Min :**

    57600

    **Salary Max :**

    128400

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Salary Range**

    **Salary Min :**

    57600

    **Salary Max :**

    128400

    This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.


    Employment Type

    Full Time

  • Lead Software Developer (Mobile Apps)- Remote
    Lumen    Phoenix, AZ 85067
     Posted 4 days    

    **About Lumen**

    Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

    **The Role**

    Responsible for the development, maintenance, and support of custom applications, integrations, and system configurations which enhance and improve the quality of service to members and increase the efficiency of staff. Highly collaborative role; engagement with team members, IT staff, and business partners.

    **The Main Responsibilities**

    + Designing user interactions on websites and/or mobile apps, developing servers and databases for website functionality and coding for web/mobile platforms. Developing front end website architecture along with backend web/middle tier applications

    + Undertake development initiatives that will enhance functionality, improve efficiencies, or add additional value to the operations or service offerings of the Credit Union. Where appropriate, coordinate with vendors to obtain additional developmental resources or specialized expertise.

    + Design, build, and maintain highly reusable JavaScript, HTML, CSS and other JavaScript frameworks.

    + Own the technical design and development of cross-functional, multi-platform application systems

    + Support specified custom and proprietary Applications that are in use by the Lumen. Coordinate with internal support staff and with appropriate vendors to ensure that Applications perform as required and that services are available when needed by engineering and IT departments.

    + Maintain a working knowledge and ability to administer and configure Microsoft Windows Server OS / IIS / and Oracle, advanced expertise with PL/SQL language, SharePoint Services, and Web 1.0 Technology (e.g.CSS, JavaScript, JavaScript Frameworks).

    + Have a working knowledge and ability to maintain legacy web applications (PHP). Working knowledge and ability to develop advanced services based on Web 2.0 Technology (AJAX, RESTful Web API, XML, SOAP and JavaScript).

    + Maintain a working knowledge and ability to develop advanced compiled application code (JAVA, PHP, etc.) as necessary to improve process efficiencies, security, and / or service offerings; including but not limited to, middleware applications that will consume other applications over HTTP, HTTPS, and TCP/IP.

    + Work with Manager to come up with different ways to increase the percentage of automated vs. manual test cases.

    + Write, execute, and evaluate integration, and system unit tests using industry standard automated tools.

    + Create scripts and leverage monitoring tooling to compare and validate data results from testing.

    + Maintain a working knowledge and ability to develop Microsoft Report Service / Business Intelligence (BI) applications.

    **What We Look For in a Candidate**

    + 8+ years professional experience with a Bachelor's Degree or equivalent education and experience

    + 6+ years professional experience with a Master's Degree or equivalent education and experience

    **What to Expect Next**

    Requisition #: 251231

    **EEO Statement**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

    **Salary Range**

    **Salary Min :**

    85230

    **Salary Max :**

    189360

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Salary Range**

    **Salary Min :**

    85230

    **Salary Max :**

    189360

    This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.


    Employment Type

    Full Time

  • Software Engineer - Java Developer
    Wells Fargo    Chandler, AZ 85286
     Posted 4 days    

    **Job Description**

    **Important Note:** During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

    Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    **Technology** sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

    Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

    Acts in a lead technical role providing technical guidance and consultation with application teams, clients, and Engineering Managers for their technology domain environments including but not limited to cloud, middleware, operating systems, applications, Software-as-a-Service, and Platform-as-a-Service products. Design, code, test, debug and document programs using Agile development practices. Provides the strategy and design for projects associated with their technology domain including, upgrades and deployments. Utilizes advanced technologies and methods to integrate their technology domain with other technology domains, enabling the creation of new or expanded heterogeneous environments. Develops new documentation and departmental technical procedures. Directs the gathering of performance statistics to assist in

    determining hardware and communication tools needed to support projected transaction volumes, response time and system availability targets. As an escalation point, provides guidance and direction to less experienced staff in resolution of highly complex technical problems. Leads projects and manages the work of less experienced staff. Assures quality, security and compliance requirements are met for supported technology domain. Leads projects and as an escalation point, provides guidance and direction to less experienced staff in resolution of highly complex technical problems. Assures quality, security and compliance requirements are met for supported technology domain.

    **Required Qualifications**

    + 5+ years of software engineering experience

    + 5+ years of Java experience

    + 5+ years of experience with Spring, Spring Batch, and Spring Boot

    + 5+ years of RESTful or SOAP web services

    + 5+ years of Weblogic experience

    + 5+ years of JavaScript framework experience (YUI, Angular, Node)

    + 5+ years of Oracle experience

    **Desired Qualifications**

    + An industry-standard technology certification

    + Strong verbal, written, and interpersonal communication skills

    **Other Desired Qualifications**

    + An industry-standard technology certification

    + Strong verbal, written, and interpersonal communication skills

    + Knowledge and understanding of the Splunk Common Information Model and applying data feeds

    + Knowledge and understanding of AppDynamics

    + International or wholesale banking exposure; preferably within Wells Fargo

    + Experience with automation, regression, and performance testing

    **Job Expectations**

    + Ability to work additional hours as needed

    **Salary Information**

    The salary range displayed below is based on a Full-time 40 hour a week schedule.

    **AZ-Chandler:** Min: $84,000 Mid: $120,000 Max: $156,000

    **MN-Minneapolis:** Min: $84,000 Mid: $120,000 Max: $156,000

    **Street Address**

    **AZ-Chandler:** 2700 S Price Rd - Chandler, AZ

    **MN-Minneapolis:** 550 South 4th St - Minneapolis, MN

    **Disclaimer**

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    **Benefits Summary**

    **Benefits**

    Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

    **Company:** Wells Fargo

    **Req Number:** 5583167-1

    **Updated:** 2021-06-12 03:05:08.816 UTC

    **Location:** Chandler,AZ


    Employment Type

    Full Time

  • Business Analyst
    VIVA USA Inc    Phoenix, AZ 85067
     Posted 4 days    

    Req Ref No: RKAZBA113 Location: Phoenix, AZ Duration: 6.0 months Description The BA reports to the Senior Manager of Application Development, working with IT and Business Contributors to support the client project. The BA will develop and analyze information to elicit business needs and document processes. This is a leadership position within an Agile team. This is a job for someone who: Assumes responsibility, Actively engages others, Is good at asking questions, Peels back the onion layers, Does what needs to be done to help the team meet its commitments. Ensures a common understanding between Business and IT of desired outcomes, detailed requirements & acceptance criteria. Essential Duties and Responsibilities: Foster client culture of collaboration & high performance. Lead business analysis for transformational programs & projects. Build confidence of peers & clients. Work effectively in teams. Lead by example. Engage Business, PM, QA, IT & vendors to develop business & technical requirements. Create project documentation, user stories, workflows, test cases, etc. Integrate management decisions, policy changes & new legislation into core systems. Work closely with stakeholders to align plans & designs with organizational & technical goals. Ensure fit-for-use & fit-for-purpose of proposed solutions, application designs & test plans. Identify process and system gaps & shortcomings. Develop & execute mitigation plans. Prepare, actively participate, and lead Agile ceremonies. Provide occasional project management & support. Occasionally support RFP development. Qualifications: The successful candidate must demonstrate satisfactory performance of essential skills. Those listed below are representative, but not comprehensive. 5 years of Business Analysis or equivalent experience required. Experience leading & working in Agile or Scrum environments required. Knowledge of pension benefit administration, and or financial calculations desirable. Experience developing business workflows, system requirements and user stories required. PMBOK familiarity & demonstrated Project Management experience preferred. Ability to explain complex technical concepts to business users essential. Knowledge and experience in Mathematics & Data Analysis preferred. Excellent written, verbal & interpersonal communications essential. Experience with SharePoint & wiki maintenance desirable. Experience with Jira or similar Agile tools preferred. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    Employment Type

    Full Time

  • Systems Administrator - ESTOM Team Lead
    TekSynap    Chandler, AZ 85286
     Posted 4 days    

    We are seeking a Systems Administrator - ESTOM Team Lead to join our team supporting ICE ITESS in Chandler, AZ.

    The team provides enterprise-wide technical and programmatic support services in support of the ICE Mission. Performance requirements are identified to goals, technical and schedule requirements, deliverables, and report requirements for ICE OCIO Incident/Problem Coordination (I/PCT), Change Management, ICE Network Operations Center (NOC), Enterprise Email and Domain Management (EEDM), Enterprise Services and Tools Operations & Maintenance (ESTOM), and ITSM (ServiceNOW). The Contractor shall work in partnership with each areas’ respective Government Task Managers (GTM) and maintain clear communications and mutually supportive relationships with OCIO, ICE Programs, and other DHS Components

    TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

    We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

    Visit us at www.TekSynap.com.

    Apply now to explore jobs with us!

    RESPONSIBILITIES

    + Provides adequate staff to respond 24 x 7 x 365 to any planned or unforeseen activity requiring coordination, monitoring, reporting, tracking or updating to ensure the least disruption to the ICE Mission.

    + Maintain and optimize standard configurations on all components of the tools.

    + Follow configuration management protocols and procedures for each tool in accordance with ICE Change Management Procedures

    + Implement Security requirements to support the Security Authorization and Continuous Monitoring requirements in accordance with DHS and ICE policy.

    + Document and provide quarterly reviews of all processes and procedures for each tool/application.

    + Maintain the required patch status at the operating system, database, and application layers.

    + Perform proactive monitoring of uptime and performance.

    + Complete quarterly configuration management reviews of all tools.

    + Provide enterprise Windows & MAC Patch Management and Software Deployments to maintain compliance with DHS information Security Vulnerability Management (ISVM) Bulletins and DHS 4300 Policy.

    + Operate and maintain an enterprise software deployment tool that provides patch management, third-party software distribution and end point configuration management to all ICE systems across the infrastructure.

    + Adhere to the architecture system lifecycle management and the CCB processes for distributing software or configuration changes to the ICE enterprise production environment.

    + Work with ICE application developers to create custom installation packages as needed to distribute applications to the field.

    + Coordinate with the Information Assurance Division (IAD) Information’s System Security Officers (ISSO) to deploy non‐ISVM patches as needed to ensure enterprise patch compliance.

    + Provide monthly patch compliance reports

    + Provide Web Proxy Support

    + Provide technical troubleshooting on web‐related issues.

    + Coordinate proxy rule requests with the DHS WAN steward

    + Operate and maintain an enterprise monitoring solution that provides monitoring platform to the ICE enterprise infrastructure and applications.

    + Maintain alerting configurations for the enterprise monitoring tool to support the ICE enterprise infrastructure

    + Interact with platform customers and translate their business requirements into actionable monitoring developments tasks.

    + Provide level of effort estimate for customized alerting request

    + Serve as key enterprise monitoring application developer responsible for implementing monitoring capabilities using best practices as pertains to performance data from applications, databases, servers, hypervisors, cloud components, middleware, hardware, and storage.

    + Develop and implement monitoring requests in accordance with the Enterprise Monitoring Standard Operating Procedure

    + Document, Maintain, and perform quarterly reviews of the configured alerting thresholds

    + Use at a minimum, the following Government furnished COTS tools to manage (i.e. support, administer, implement, upgrade, and migrate services) (NOTE: this tool set may be changed by the government):

    + McAfee ePO (ePolicy Orchestrator, including HIPS, A / V, Anti‐spam and other components)

    + Microsoft System Center Configuration Manager

    + Microfocus WebInspect

    + Trustwave dBProtect

    + Tenable Security Center & Scanners

    + Tanium

    + RSA Archer

    + WinMagic

    + Bit Locker

    + Service Now

    + AtHoc Emergency Notification System

    + Splunk

    + Bomgar

    + Adaptiva

    + Sonexis

    + Windows operating system

    + Linux operating system

    + Microsoft SQL Servers

    + Service Now Integration/Mid Servers

    REQUIRED QUALIFICATIONS

    + Bachelor's or master's degree in computer science, MIS or a similar computer oriented major from an accredited college or university.

    + Five (5) or more years of IT work experience of progressively responsible and directly related work experience

    + Experience in Monitoring and Reporting tools

    + Advanced understanding of creating monitor templates and alert creation

    + Strong understanding and experience with Patching tools

    + Strong understanding of Windows and other Operating Systems level management

    + Experience with security scanning software to include but limited to Nessus and Splunk

    + Knowledge in ITSM (ServiceNOW) and other ticketing system software

    + Strong knowledge setting up monitoring thresholds for all IT infrastructure device to include but not limited to Server (API, services and PERFMON), network related devices, cloud instances, storage arrays and database resources

    + Strong communications skills and the ability to provide expert level updates across the department

    + Working experience with reporting and trend analysis tools

    + Microsoft Certified (Windows server certificate 2019 or higher)

    + Certified in (Enterprise Monitoring tools) to include but not limited to BMC TrueSight, ExtraHop, Nagios, SCOM etc.

    + Certified in but not limited to SCCM, Tanium and Axonius

    + Certified in but not limited to Tableau, PowerBI and other big data analytic tools

    + Active Top Secret clearance with SCI eligibility

    COMPETENCIES

    + Establish Focus

    + Change Management

    + Develop Others

    + Oral Communication

    + Written Communication

    + Interpersonal Awareness

    + Build Relationships

    + Analytical Thinking

    + Conceptual Thinking

    + Strategic Thinking

    + Technical Expertise

    + Initiative

    + Foster Innovation

    + Results Oriented

    + Teamwork

    + Customer Service

    WORK ENVIRONMENT AND PHYSICAL DEMANDS

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    + Location: Chandler, AZ

    + Type of environment: Office

    + Noise level: Low

    + Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.

    + Amount of Travel: At least 25%

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

    WORK AUTHORIZATION/SECURITY CLEARANCE

    US Citizen

    Top Secret with SCI Eligibility Clearance

    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    EQUAL EMPLOYMENT OPPORTUNITY

    In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

    ID: 2021-2081

    External Company URL: https://www.teksynap.com/


    Employment Type

    Full Time

  • Systems Administrator - EEDM Team Lead
    TekSynap    Chandler, AZ 85286
     Posted 4 days    

    We are seeking a Systems Administration - EEDM Lead to join our team supporting ICE ITESS in Chandler, AZ.

    The team provides enterprise-wide technical and programmatic support services in support of the ICE Mission. Performance requirements are identified to goals, technical and schedule requirements, deliverables, and report requirements for ICE OCIO Incident/Problem Coordination (I/PCT), Change Management, ICE Network Operations Center (NOC), Enterprise Email and Domain Management (EEDM), Enterprise Services and Tools Operations & Maintenance (ESTOM), and ITSM (ServiceNOW). The Contractor shall work in partnership with each areas’ respective Government Task Managers (GTM) and maintain clear communications and mutually supportive relationships with OCIO, ICE Programs, and other DHS Components

    TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

    We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

    Visit us at www.TekSynap.com.

    Apply now to explore jobs with us!

    RESPONSIBILITIES

    + POC for day to day operations and will support a 24x7x365 staff.

    + Ability to provide adequate staffing and colloborate on planned and unplanned activity requiring coordination, monitoring, reporting, tracking or updating for the ICE mission

    + Manage all aspects of Active Directory to include monitoring, creating accounts, forest trust, domain and organizational unit level administration and support integrating third party authentication.

    + Perform full scope administration at the operating systems, database and application layers for Active Directory/Exchange physical and virtual servers to include, but not limited to; MS Exchange, Blackberry / BES, One Identity Active Roles, Veritas Enterprise Vault, Microsoft Domain Controllers, SCOM, Certificate Authority, and Privileged access system. The software support and administration also include custom developed software, and GOTS software. Full scope administration shall include, but is not limited to:

    + Maintain and optimize standard configurations on all components of the tools.

    + Follow configuration management protocols and procedures for each tool in accordance with ICE Change Management Procedures

    + Implement Security requirements to support the Security Authorization and Continuous Monitoring requirements in accordance with DHS and ICE policy.

    + Document and provide quarterly reviews of all processes and procedures for each tool/application.

    + Maintain the required patch status at the operating system, database, and application layers

    + Perform proactive monitoring of uptime and performance.

    + Complete quarterly configuration management reviews of all tools.

    + Provide Tier 2 and Tier 3 support for EEDM tools to include, but not limited to; Microsoft O365 Admin Center, Exchange Online, Azure Active Directory, Security and Compliance Center, Active Directors Federation Services, and Azure Active Directory Connect.

    + Provide mobile device management (MDM) capability for mobile device and user level controls.

    + The ability to support malware detection, over‐the‐air electronic software distribution of applications, remote data‐wipe capabilities, remote device configuration management, and asset / property management capabilities that protect against key and data compromise.

    + The ability to monitor, manage, and support accredited mobile devices in ICE operating environments.

    + Administrative and service account creation and management.

    + Support annual recertification activities for all user accounts.

    + Support eDiscovery for the Office of Professional Responsibility (OPR), the Freedom of Information Act (FOIA) office, the Office of the Principle Legal Advisor (OPLA), and other components’ data recoveries.

    + Provide daily, weekly, monthly, and yearly reports on all discovery requests to the designated GTL

    + Manage, create, and implement Enterprise Windows Security Configuration Management requirements through Group Policy in accordance with DHS Policy

    + Use of the following tools:

    + Microsoft AD

    + Microsoft Windows Servers

    + Microsoft System Center Operations Manger

    + NetApps NAS and SANs

    + Blackberry Enterprise Servers

    + Veritas products Enterprise Vault and Netbackup

    + One Identity Active Roles

    + CA-PAM

    + Microsoft Certificate Authorities

    + Microsoft SQL Servers

    REQUIRED QUALIFICATIONS

    + Five (5) or more years of IT work experience of progressively responsible and directly related work experience

    + Bachelor's or master's degree in computer science, MIS or a similar computer oriented major from an accredited college or university

    + Administration using PowerShell for AD, Exchange, and O365

    + Strong understanding and experience with O365

    + Enterprise environment including backup and restore procedures

    + Windows and Active Directory PowerShell scripting

    + Azure Active directory administration

    + One of the following certification is required: Microsoft 365 Certified: Security Administrator Associate, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert

    + Active Top Secret clearance with SCI eligibility

    COMPETENCIES

    + Establish Focus

    + Change Management

    + Develop Others

    + Oral Communication

    + Written Communication

    + Interpersonal Awareness

    + Build Relationships

    + Analytical Thinking

    + Conceptual Thinking

    + Strategic Thinking

    + Technical Expertise

    + Initiative

    + Foster Innovation

    + Results Oriented

    + Teamwork

    + Customer Service

    WORK ENVIRONMENT AND PHYSICAL DEMANDS

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

    + Location: Chandler, AZ

    + Type of environment: Office

    + Noise level: Low

    + Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.

    + Amount of Travel: At least 25%

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

    WORK AUTHORIZATION/SECURITY CLEARANCE

    US Citizen

    Top Secret with SCI Eligibility Clearance

    OTHER DUTIES

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    EQUAL EMPLOYMENT OPPORTUNITY

    In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

    ID: 2021-2078

    External Company URL: https://www.teksynap.com/


    Employment Type

    Full Time

  • Systems Administrator
    Robert Half Technology    Phoenix, AZ 85067
     Posted 4 days    

    Description

    Robert Half Technology is looking for a Systems Administrator with a deep understanding of networking and load-balancing for an exciting project. If you have are a natural problem solver with a strong sense of ownership, you may excel in this role.

    What you get to do every single day

    · Maintain servers, load-balancers, and NetApps across a variety of locations

    · Influence and build new designs, architectures, standards and methods for large-scale distributed systems

    · Engage in service capacity planning, demand forecasting, software performance analysis, and system tuning

    Requirements

    What you bring to the role

    · Experience working with Linux systems from kernel to shell and beyond

    · Working knowledge of NetApps (CDOT)

    · Expertise in crafting, analyzing and fixing large-scale distributed systems

    · Experience in one or more of: C, C++, Java, Python, Ruby or Shell, Perl

    Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

    Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

    When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

    Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

    © 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).


    Employment Type

    Full Time

  • Sr Application Analyst
    PetSmart, Inc.    Phoenix, AZ 85067
     Posted 4 days    

    About the Team

    It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents. Our IT team has 4 different departments: Information Security, IT Service Delivery, Business Enabling Systems, and IT Commerce & Customer Engagement.

    Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

    About the Job

    How this role will make an impact:

    This position leads and helps to execute the entire software development lifecycle for our Proprietary Brands co-manufacturing, distribution, and sales order capabilities . You will partner with our business and IT teams to identify areas for improvement and be responsible for the span of requirements gathering processes through execution of value driven changes.

    Project / Delivery Responsibilities:

    + Collaborate with PetSmart IT and Business leaders, and sales order customers where appropriate, to establish priorities and create work plans to effectively manage the full lifecycle of delivering improvements to our business

    + Actively engage with a team of developers, architects, and analyst in delivering business requirements, technical requirements, and testing for the implemented functionalities. Work closely with the business throughout the project to ensure solution meets business needs

    + Ensure appropriate stakeholders and teams are engaged in the solution so all effected systems and process are represented.

    + Influence technical solution. Identify gaps between technical solution/application capabilities and the business requests and navigates to a solution

    + Support creation and implementation of project planning, quality assurance strategy, approach, and detailed plan. Create and execute test plans, cases and scripts; establish and manage acceptance criteria, identifies defects and works to a resolution with the Developers and business teams

    + Drive software and technology solutions to enable improvement in business processes and management, including defining KPI’s and SLA’s

    + Contribute to the development of Manufacturing metrics and implementation of related manufacturing strategies

    + Lead vendor partners to ensure deliverables are high quality, on time, and meet the business needs. Ensure that proposed system changes are supported by application vendor. Evaluate, coordinate and/or applies vendor package and software tool upgrades and patches

    + Provide guidance to develop and continually improve IT work intake and prioritization processes related to PetSmarts Proprietary Brands manufacturing, sales order capabilities, and broader IT work management

    + Manage Deliverables for Solutions, including Design and Functional Specifications WRICEF

    + Create and update detailed team workplan (detailed task management)

    + Ensure prioritization and flow of scope items; Coordinate business resources, workstream resources and consulting resources to align on solution and document design

    + Manage delivery dates with team, communicate with Development Team and ensure sign-off by business owners. Responsible for ensuring completeness of documentation

    + Ensure teams are working in integrated capacity to delivery change management and training for necessary audiences

    + Ensure design adherence to standard security and financial controls, including Sar-Banes Oxley

    Operational Responsibilities

    + Promote healthy systems and business processes by ensuring ongoing management of the application and supporting process, and current and future regulatory requirements are covered within the scope of all change

    + Partner with IT and Business operations teams to understand current issues and opportunities for improvements in systems, end to end integration with PetSmart and it’s internal and external customers and supporting processes. As prioritized, manage the execution of these changes within the SAP 4 Hana and manufacturing related environments.

    + Participate and assist in organizing PUG (PetSmart User Group) for SAP

    What you’ll bring to the table:

    + Bachelor's degree in IT or related field or equivalent experience

    + 5+ years of SAP manufacturing systems experience and / or 5+ years of experience implementing large scale Production and Supply Chain Planning and Manufacturing Execution Systems, Quality Management, and Process Control Systems

    + Understanding of the Supply Chain, Manufacturing and quality, and sales order business operations in detail

    + Knowledgeable of current and possible future practices, trends, and information affecting multiple business functions and aspects of how they relate to other areas

    + Familiar with Lean manufacturing processes

    + Excellent written and verbal communication skills

    + Demonstrated ability for independent decision making, supporting large customer groups, and providing guidance and direction to highly visible projects

    + Demonstrated experience with business modeling and requirements management, as well as knowledge of project management methodologies and application implementation methodologies

    + Demonstrated knowledge and experience in ITIL concepts

    + Detail oriented, exceptional analytical, organizational, and problem-solving skills required

    + Understanding of APIs and modern technology architecture

    About the Culture

    Our home office offers outstanding amenities in a fun and rewarding workplace including:

    + Pet friendly environment, bring your pets to work!

    + A work-life balance and family events such as movie nights, art events and holiday festivals

    + “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers

    + “Sit & Stay” Café serving fresh breakfast and lunch options

    + Starbucks cart—productivity at its finest!

    + “Lil’ Paws” learning center and onsite daycare facility

    + Volunteer events with PetSmart Charities

    + Learn more about #Life A tPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/

    + Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/

    + Explore PetSmart Benefits here: https://benefits.petsmart.com/

    + Learn more about #LifeAtPetSmart in the IT space from our team members: https://www.blog.lifeatpetsmart.com/it

    This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.
    PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disabilty, as well as any other characteristic protected by federal, provincal or local law.
    Applicants must be over the age of 18.
    The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.


    Employment Type

    Full Time


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