Azpipeline_org
  Industry Navigation

(IT) Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

Computer User Support Specialists

About this Career Path

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Also known as

15-1151

Environment

Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Because computer support is important for businesses, many support specialists must be available 24 hours a day. As a result, many support specialists must work nights or weekends.

Computer User Support Specialists

Learn about a Day in the Life

What’s it like? What do you do? Where do you do it? See for yourself when you watch how real people live their different careers day in and day out.

Salary Breakdown

Computer User Support Specialists

$49,670

AVERAGE ANNUALLY

$35,960

ENTRY LEVEL

$49,670

MID LEVEL

$59,360

EXPERT LEVEL

$23.88

AVERAGE HOURLY

$17.29

ENTRY LEVEL

$23.88

MID LEVEL

$28.54

EXPERT LEVEL

Current Available & Projected Jobs

Computer User Support Specialists

2,505

Current Available Jobs

18,560

Projected job openings through 2024

JOBS & OPPORTUNITIES

Find your path to success

Get an idea of what your sample career roadmap could look like for a Computer User Support Specialists.

Job Titles

Computer User Support Specialists

JOB TITLE

Computer Support Person

Skill Level - Entry

JOB TITLE

Entry-level Support Person

Skill Level - Mid

JOB TITLE

Intermediate Support Person

Skill Level - Advanced

Supporting Programs

Computer User Support Specialists

Sort by:


Maricopa IT Institute (MITI-EV)
 Bootcamp    Online

ASU
 Bachelors Degree    In Person

ASU
 Bachelors Degree    In Person


University of Phoenix
 Associates Degree    In Person

Top Expected Tasks

Computer User Support Specialists

Knowledge, Skills & Abilities

Computer User Support Specialists

K

KNOWLEDGE

Computers and Electronics

K

KNOWLEDGE

Customer and Personal Service

K

KNOWLEDGE

English Language

K

KNOWLEDGE

Telecommunications

K

KNOWLEDGE

Engineering and Technology

S

SKILL

Reading Comprehension

S

SKILL

Active Listening

S

SKILL

Speaking

S

SKILL

Critical Thinking

S

SKILL

Complex Problem Solving

A

ABILITY

Oral Comprehension

A

ABILITY

Written Comprehension

A

ABILITY

Oral Expression

A

ABILITY

Near Vision

A

ABILITY

Information Ordering

Related Careers & Companies

Computer User Support Specialists

Not sure where to begin?

Match Careers with Interests

Career Exploration

Browse by Industry