Azpipeline org

Business Management & Administration

General and Operations Managers

Plan, direct, or coordinate the operations of public or private sector organizations.

Salary Breakdown

General and Operations Managers

Average

$96,800

ANNUAL

$46.54

HOURLY

Entry Level

$55,610

ANNUAL

$26.73

HOURLY

Mid Level

$80,180

ANNUAL

$38.55

HOURLY

Expert Level

$119,190

ANNUAL

$57.30

HOURLY


Current Available

General and Operations Managers

4,428

Current Available Jobs


Sample Career Roadmap

General and Operations Managers

Supporting Certifications





















 Northern Arizona University

 Northern Arizona University



 Northern Arizona University



Degree Recommendations


 Yavapai Community College

 Arizona Western College

 Central Arizona College

 Central Arizona College







 Maricopa Community Colleges

 Maricopa Community Colleges


 Arizona State University

Top Expected Tasks

General and Operations Managers


Knowledge, Skills & Abilities

General and Operations Managers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Administration and Management

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Personnel and Human Resources

KNOWLEDGE

English Language

KNOWLEDGE

Mathematics

SKILL

Active Listening

SKILL

Speaking

SKILL

Monitoring

SKILL

Social Perceptiveness

SKILL

Coordination

ABILITY

Speech Clarity

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Written Expression


Job Opportunities

General and Operations Managers

  • Major & Strategic Accounts Associate Director
    Wolters Kluwer    Phoenix, AZ 85067
     Posted about 8 hours    

    **Major & Strategic Accounts Associate Director - Remote**

    **With nearly two centuries of experience, Wolters Kluwer provides information and professional services for accounting, audit, business, compliance, finance, healthcare, legal, risk, and tax industries. Founded in 1836, the company offers expert solutions backed by deep domain knowledge and specialized, intelligent technology to help clients make pivotal decisions.**

    **The Major & Strategic Accounts Associate Director r** equires a significant understanding of business, financials, products/services, and the market. You will manage major and strategic accounts, products and services, and sales or account management processes in this role. Builds and maintains customer relationships with major and strategic accounts. Identifies, develops, and typically closes new sales opportunities. Creates demand for the organization's products and services by raising its profile with the largest and most strategic customers. Consistently achieve revenue targets by increasing revenue spent per account. May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies. Has full authority/opportunity to set and negotiate product/service terms. Manages own and others' resources and serves as a team lead. Applies highly developed specialist knowledge and skills in sales. Fully proficient in using well-developed knowledge of sales methods. Develops own sales account management approaches and informs colleagues' about strategies.

    The Major/Strategic Accounts Associate Director is a quota-carrying team member responsible for selling a set of CS offerings to the business unit's most strategically important customer accounts. Assigned to a specific group of accounts, the Major/Strategic Accounts Associate Director owns account relationships at senior executive levels and is responsible for identifying offerings and articulating related value propositions to address customer challenges. The Major/Strategic Accounts Associate Director is also responsible for leveraging public client information, client relationships, and pipeline data to identify a potential new business or cross-sell opportunities at their customer accounts. Each Major & Strategic Accounts Associate Director is accountable for achieving their quota for an assigned book of accounts while adhering to defined sales methodologies. You will consistently adhere to processes and policies that govern the sales process and develop or maintaining internal relationships alongside Solution Sales, Customer Success, and Sales Support team members.

    **Essential Duties and Responsibilities**

    + Manage relationships and serve as a trusted advisor to senior executive stakeholders at existing customers and develop new relationships with potential customer stakeholders

    + Develop a strong understanding of the needs and desires of key account stakeholders and create a plan for how to meet those demands; support the development of account plans on an annual basis.

    + Develop and maintain a baseline knowledge and understanding of products and the problems they solve within the Compliance Solutions portfolio, and collaborate with the Solution Sales team for deep knowledge and technical understanding

    + Leverage SFDC data and collaboration with other sales team members to identify, pursue, and close opportunities to retain existing business or cross-sell new business within the assigned set of accounts

    + Build rapport in customer-facing meetings by developing strong client relationships and articulating product(s) value propositions.

    + Adhere to defined sales methodology and sales processes, including steps to configure, price, quote products and services, draft, negotiate and close contracts

    + Deliver against individual quotas

    + Support Product road mapping by sharing customer insights that help shape the prioritization of key product enhancements

    + Work with Solution Sales, Customer Success, and Sales Support to identify, pursue, and close opportunities for Compliance Solutions products at customer accounts; build internal relationships and develop a collaborative team among these functions to effectively serve assigned books of accounts.

    + Engage with Financial Services or Specialty Sales Reps to share learnings of key account activity or market insights

    **Other Duties & Responsibilities**

    + Other duties as assigned.

    **Education**

    + Bachelor's degree required.

    **Experience, Knowledge, and Tools**

    + Has a significant understanding of business, financials, products/services, the market, and the needs/challenges of assigned accounts; is recognized as an expert across multiple areas and has an external reputation across numerous industries.

    + Has full authority/opportunity to set and negotiate product/service terms

    + Proven ability to manage large, complex, or strategic accounts.

    + Sales experience and understanding of the lead-to-order process within lending compliance industries

    + Develops own sales account management approaches and informs colleagues' about strategies; manages own and others' resources and serves as team lead

    + Industry experience and customer contacts

    + Understand the stated and unstated needs of senior client executives and configure solutions to meet those needs

    + Develop and execute strategic account plans, including management of account relationship maps

    + Navigate executive-level conversations related to broader strategy needs

    + Apply advanced negotiation skills and ability to navigate complex purchasing processes

    **Other Knowledge, Skills, Abilities of Certifications**

    + Advanced business acumen and ability to review and understand a customer's business or senior executive's agenda

    + Strong interpersonal skills with an emphasis on long-term relationship building with senior executive stakeholders

    + Communicate effectively in both face-to-face and virtual selling environments with senior executive stakeholders

    + Collaborate effectively with other internal teams, including Solution Sales, Customer Success, Sales Support, Finance, and Legal stakeholders

    + Stay organized and manage multiple priorities at once

    + Self-assess and adjust to new situations quickly

    + Highly goal oriented with a proven track record of meeting and exceeding sales targets

    **The following are preferred**

    + Passion for learning new Compliance Solutions offerings quickly

    + Experience in the lending or corporate compliance industries or with related products

    + Analytical background with the ability to interpret and action on sales data

    + Ability to build or elevate brand presence in the industry (e.g., on boards, relationships with associations)

    **Travel Requirements**

    + 30%

    **Physical Demands**

    + Normal Office Environment.

    **Benefits:**

    + A comprehensive benefits package that begins your first day of employment.

    EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


    Employment Type

    Full Time

  • Network Operations Manager
    Xylem    Phoenix, AZ 85067
     Posted about 8 hours    

    Xylem |ˈzīləm|

    1) The tissue in plants that brings water upward from the roots;

    2) a leading global water technology company.

    Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

    If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

    **The Role:** Network Operations Manager has the right balance of technical know-how and leadership aptitude to coach and lead by example but still participate in and execute on technical implementation alongside their team.

    In this role you will be responsible for planning, organizing, managing and providing guidance and direction to the Network Operations team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. This individual will manage a team of network engineers to ensure consistent, reliable, high-performing and available systems to our customers. Additionally, will be responsible for customer interaction/communication and managing team to contractual SLA’s. Must be able to interact with engineers and translate technical requirements into relevant business impacts.

    **Essential Duties/Principal Responsibilities:**

    + Developing, maintaining, supporting, and optimizing key functional areas, particularly in the support of network infrastructure.

    + Responsibility for Incident Management, Problem Management, Monitoring Response and Reporting/Metrics.

    + 24/7 responsibility for network (voice and data) availability.

    + Build, develop, and lead local and remote team of technical network team resources.

    + Proactive communication on network health, impacts, executive escalations, and other critical analysis to Management and key stakeholders.

    + Build, develop, and lead problem management process to ensure long-term network performance and stability.

    + Define processes and controls providing on-call support.

    + Provide guidance and assistance to network operations to maintain availability and performance of network services at the highest possible levels.

    + Drive a continuous improvement environment.

    + Provide expert root cause and corrective action leadership to resolve all operational issues found across network infrastructure and hardware platforms.

    + Implement process improvement by empowering peer departments with procedures and toolsets to best support the business. Facilitate change management, incident management and notifications as well as root cause analysis.

    + Provide senior management with detailed reviews and reports of service disruptions, metrics, and launch plans.

    + Participate in design and production deployment of new networking solutions or updates to existing environments.

    + Participation in Xylem Watermark volunteer activities

    **Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:**

    + Bachelor’s or master’s degree in Computer Science, Engineering, or related field.

    + 10 or more years of relevant experience architecting, designing, installing and maintaining network systems

    + 2 years of experience leading engineering teams strongly preferred.

    + CCNP certification or equivalent is a plus.

    + Experience in managing teams and with responsibility for completing complex deployment projects within budget and on specific timelines.

    + Demonstrated project management and project planning capabilities.

    + Experience with team building and mentoring engineers.

    + Project management skills, ability to manage time and complex tasks, and working knowledge of SLAs and Metrix.

    + Solid understanding of Incident, Problem and Change Management ITIL services

    + Strong interpersonal and communication skills and the ability to work effectivity with a wide range of constituencies to communicate technical information and non-technical personnel.

    + Participate in design and production deployment of new networking solutions or updates to existing environments.

    + Intermediate experience in architecting large-scale global networks and documentation.

    + Intermediate experience in SDN and SD-WAN.

    + Intermediate experience with Cisco switching and routing platforms such as Cisco Nexus, Cisco Catalyst, Cisco ISR and ASR.

    + Intermediate experience and understanding of OSI or TCP/IP model.

    + Intermediate experience and understanding of dynamic routing (BGP, EIGRP and OSPF).

    + Intermediate experience and understanding in technical areas: Networking Protocols/Services BGP, OSPF, IPSec, GRE, HSRP/VRRP, NAT/PAT, SNMP, MPLS, VoIP, SIP, VPLS, QoS, T1, DS3, Ethernet, Firewalls, SDN , SDA and Cisco DNA.

    + Excellent technical abilities and working experience of Cisco network infrastructure.

    + Intermediate experience in wireless protocols (802.11) and Cisco Wireless Controllers.

    + Preferred experience in network load balancers such as Citrix NetScaler.

    + Intermediate experience in Network security, Cisco ASA and Palo Alto firewall platforms.

    **We Offer You More Than Just “A Job”**

    + **Professional Development** – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

    + **Total Rewards** – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

    + **Watermark** – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

    + **Employee Networks** – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, Working Parents Networks and Non-Native English Speakers and Allies.

    **Physical Demands/Work Environment:**

    _(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)_

    + Work is generally conducted in an office environment.

    + Regularly required to sit, stand, walk and reach with hands and arms.

    + Frequently required to communicate orally.

    + Ability to use hands and fingers dexterously to operate office equipment.

    + Vision abilities required by this job include close vision.

    + Will require travel to project sites.

    + Work may require lifting less than 30 lbs.

    + Employee use of personal protective equipment (PPE) may be required in certain situations.

    + Office: Florescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures and office noise

    + Shop: In locations with a factory or shop floor, exposure to factory/shop and machinery.

    + Standard weekly job hours: 40 Hours

    + Travel requirement: 5%-10%

    _Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law._

    _The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $145,000 to $165,000 plus bonus. At Xylem, it is not typical for an individual to start at the top end of the range for the role however compensation decisions are dependent on the facts and circumstances of each case. We offer a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement._


    Employment Type

    Full Time

  • Office Clerk Scalehouse
    WM    Show Low, AZ 85901
     Posted about 8 hours    

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

    **I. Job Summary**

    Serves as the first point of contact for customers depositing waste at a Waste Management Facility; calculates payments, checks loads, and ensures the safety of the customer and other employees through observation of safety rules and regulations.

    **II. Essential Duties and Responsibilities**

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

    + Greets customers, directs customers and other traffic, and answers questions accurately.

    + Correctly calculates payments for customers.

    + Ensures that incoming garbage loads are safe and do not contain any inappropriate material.

    + Ensures that customers and employees conduct all business in a safe manner and wear all required Personal Protective Equipment (PPE).

    + Provides general upkeep of the Scale House.

    + Completes all administrative tasks including regular filing, and completes required reports.

    + Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention.

    + Attends company sponsored training and meetings as directed.

    + Works overtime as needed.

    + Performs other duties as assigned, including data entry and minor customer service responsibilities.

    + Approaches all encounters with employees, customers and vendors in a friendly, service oriented manner.

    **III. Supervisory Responsibilities**

    This job has no supervisory duties.

    **IV. Qualifications**

    The requirements listed below are representative of the qualifications necessary to perform the job.

    A. Education and Experience

    + Education: High School Diploma or G.E.D (accredited)

    + Experience: No prior work experience required.

    B. Certificates, Licenses, Registrations or Other Requirements

    + None required.

    C. Other Knowledge, Skills or Abilities Required

    + None required.

    **V. Work Environment**

    Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    + Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) part of the work day;

    + Required to exert physical effort in handling objects less than 30 pounds occasionally;

    + Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) occasionally;

    + Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day;

    Normal setting for this job is: scalehouse.

    **Benefits**

    At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

    If this sounds like the opportunity that you have been looking for, please click "Apply."

    Equal Opportunity Employer: Minority/Female/Disability/Veteran


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    SCOTTSDALE, AZ 85258
     Posted about 8 hours    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1061830BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 6200 N SCOTTSDALE RD,SCOTTSDALE,AZ,85253-05415-13758-S

    **Full District Office Address:** 6200 N SCOTTSDALE RD,SCOTTSDALE,AZ,85253-05415-13758-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    To see the salary range for this position please click here: Pay Transparency Pharmacy Operations Manager (https://jobs.walgreens.com/en/payrxom)

    **Shift:** Various

    **Store:** 13758-SCOTTSDALE AZ


    Employment Type

    Full Time

  • Emerging Store Manager
    Walgreens    MESA, AZ 85213
     Posted about 8 hours    

    **Job Description:**

    Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store.

    Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability.

    Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.

    + Accountable for improving on overall customer service metrics.

    **Operations**

    + Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.

    + Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.

    + Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.

    + Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.

    + Supervises front end and pharmacy inventory, completing resets/revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains/coaches team members to follow inventory standard operating procedures.

    + Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.

    + Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.

    + Ensures team members have a working knowledge of all computer and technology systems and software.

    + Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.

    + Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.

    + Completes special assignments and other tasks as assigned.

    **Full Store Operation Business Performance Management**

    + Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.

    + Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiaves as direted by the Support Center.

    + Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

    **People & Performance Management**

    + Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members’ career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.

    + Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.

    + Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    + Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

    **Training & Personal Development**

    + Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.

    + Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.

    + Obtains and maintains valid pharmacy technician license as required by state.

    **Communications**

    + Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.

    + Assists Store Manager in planning and communicating the company and store strategy.

    **Job ID:** 1062606BR

    **Title:** Emerging Store Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 1135 N MESA DR,MESA,AZ,85201-03504-06177-S

    **Full District Office Address:** 1135 N MESA DR,MESA,AZ,85201-03504-06177-S

    **External Basic Qualifications:**

    + Bachelor’s degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports).

    + Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.

    + Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico)

    + Willingness to work flexible schedule including extended days, evenings, and weekend hours.

    + Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.

    + Ability to transfer to other Walgreens retail assets located within the same hiring Area.

    **Preferred Qualifications:**

    + Bachelor’s Degree .

    + Internal candidates: Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.

    + External candidates: Business majors. Prior retail or food industry experience.

    The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    An Equal Opportunity Employer, including disability/veterans.

    To see the salary range for this position please click here: Pay Transparency Emerging Store Manager (https://jobs.walgreens.com/en/payesm)

    **Shift:** Various

    **Store:** 06177-MESA AZ


    Employment Type

    Full Time

  • Pharmacy Operations Manager
    Walgreens    CHANDLER, AZ 85286
     Posted about 8 hours    

    **Job Description:**

    + Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

    + Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

    + Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

    **Customer Experience**

    + Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

    + Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

    **Operations**

    + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

    + Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

    + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

    + Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

    + Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

    + Accountable for completion of non-clinical patient calls.

    + Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

    + Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

    + Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

    + Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

    + Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

    + Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

    + Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

    **People & Performance Management**

    + Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

    + Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

    + Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

    + Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

    + Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

    **Training & Personal Development**

    + Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

    + Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

    + Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

    + Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

    **Communication**

    + Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

    + Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

    **Job ID:** 1061874BR

    **Title:** Pharmacy Operations Manager

    **Company Indicator:** Walgreens

    **Employment Type:** Full-time

    **Job Function:** Retail

    **Full Store Address:** 1975 S ALMA SCHOOL RD,CHANDLER,AZ,85286-06905-04793-S

    **Full District Office Address:** 1975 S ALMA SCHOOL RD,CHANDLER,AZ,85286-06905-04793-S

    **External Basic Qualifications:**

    + High School Diploma, GED, or equivalent.

    + PTCB certification (except in Puerto Rico).

    + Has one year of work experience as a pharmacy technician in a retail or hospital setting.

    + Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

    + Requires willingness to work flexible schedule, including evening and weekend hours.

    **Preferred Qualifications:**

    + Previous people management/ leadership experience.

    + Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

    To see the salary range for this position please click here: Pay Transparency Pharmacy Operations Manager (https://jobs.walgreens.com/en/payrxom)

    **Shift:** Various

    **Store:** 04793-CHANDLER AZ


    Employment Type

    Full Time

  • Product Line Manager, Tanzu Kubernetes Grid - Opportunity for Working Remotely
    VMware    Phoenix, AZ 85067
     Posted about 8 hours    

    **The Elevator Pitch: Why will you enjoy this new opportunity?**

    Do you have a passion for making IT infrastructure truly _useful_ to developers and application teams?

    Do you get excited about building a scalable platform?

    Do you love talking to a variety of customers, from giant to small, to understand what would make their application platforms easier to build, run, and operate?

    Do you want to collaborate on a project that builds the foundation of the key business for the future of a multi-billion dollar company?

    Do you love thinking about the wide breadth of technologies that come together in Kubernetes and how to make them truly _easy_ to consume?

    Modern, cloud native applications represent the emerging trend of building software as a distributed system. Containers have emerged as a common method to package these applications. Application development teams need new platforms to effectively build, run, and manage these new applications at scale across a variety of private and public cloud infrastructures. VMware Tanzu (https://tanzu.vmware.com/tanzu) helps users to build, run and manage modern applications on Kubernetes.

    **What is the primary need, technical challenge, and/or problem you will be responsible for?**

    Tanzu Kubernetes Grid provides a consistent Kubernetes runtime from the Edge, to the Data Center, and into the Public Cloud. As a Product Line Manager for this area, you’ll work closely with customers and internal stakeholders to define product strategy. You’ll work closely with engineering and technical program management to drive all phases of the product development lifecycle. And, lastly, you'll provide leadership on go-to-market and launch efforts.

    **Success in the Role: What are the performance outcomes over the first 6-12 months you will work toward completing?**

    + You’ll take time during the first few months to ramp up and learn about the technology, product, and process. People are most successful when they bring a growth mindset and embrace the discomfort that comes from learning new things.

    + Success in the first three months means you’ve articulated a set of hypotheses about the key areas for investment. You will also have established a strong collaborative relationship with engineering and technical program management — with an appropriate level of push-pull that’s part of any healthy product team.

    + Success in the first six months means having a prioritized backlog of validated hypotheses that are being executed upon by engineering.

    + Success in the first year means having established yourself as a valued product leader and influencing the Tanzu direction. You’ll work directly with customers to gather feature ideas, incorporate feedback and deliver iterative improvements that enable them to manage container workloads consistently across 10s of thousands of Kubernetes clusters in on-premises and public cloud domains.

    **What type of work will you be doing? What assignments will you be performing; what skills will you be using?**

    + You’ll be comfortable defining and prioritizing product features in a complex technical context

    + You will research, synthesize and document customer use cases around Kubernetes and attendant technologies.

    + You will create a set of hypotheses to address customer needs.

    + You will work with the design team, engineering, and the community to create, review, and champion workflows and other improvements.

    + You will participate in customer engagements to validate the hypotheses, receive feedback, and build a backlog of validated feature ideas.

    + You will monitor and track customer requests and incorporate the findings into actionable requirements.

    + You will track the customer usage of the capabilities and use that to prioritize the next set of features.

    + You will lead your domain of the product through various stages from inception to launch. You will work closely with engineering, design, and information experience teams, define product requirements, and drive end-to-end execution.

    + You will collaborate with customer field teams and go-to-market teams to provide product enablement.

    + You will create solutions that scale to meet the needs of the world’s biggest enterprises.

    **What is leadership like for this role? What is the structure and culture of the team like?**

    Inclusion, autonomy, effective processes, sustainability, and employee growth guide our team. We firmly believe in the concept of servant leadership; our job as leaders is to enable others to make informed decisions and do their best work. Leadership is committed to strong feedback practices, with a focus on receiving and giving constructive criticism kindly. We value diversity and strive for an inclusive team. Our leadership growth processes emphasize giving opportunities to people from a variety of backgrounds. We also strive to create an inclusive environment through the language we use. We recognize that the work here is never done, and that continuing to move the needle is a key expectation of roles of this level.

    **What are the benefits and perks of working at VMware?**

    You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

    + Employee Stock Purchase Plan

    + Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

    + Generous Time Off Programs

    + 40 hours of paid time to volunteer in your community

    + Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

    + Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

    + Wellness reimbursement and online fitness and wellbeing classes

    _“For New York City based candidates the hiring range for this position is typically $160,000-$288,000. The actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at_ _https://benefits.vmware.com/_ _.”_

    This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

    **Category :** Marketing

    **Subcategory:** Product Management

    **Experience:** Business Leadership

    **Full Time/ Part Time:** Full Time

    **Posted Date:** 2022-12-01

    VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

    Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.


    Employment Type

    Full Time

  • Director of Engineering, Tanzu Kubernetes Platform Engineering - Opportunity for Working Remotely
    VMware    Phoenix, AZ 85067
     Posted about 8 hours    

    **100% Remote Role travel to Palo Alto 1-3 times per quarter**

    **Why would you enjoy this new opportunity? **

    You will be part of the product which plays a pivotal role in the direction VMware is taking with the cloud technologies. Multi Cloud Computing, Virtualisation, Kubernetes, Open Source, Scalability! Do any of these interest you?

    Become a part of our journey to build, deploy and run containerized workloads across different clouds. Today, enterprises are running mission critical software in more places than ever before -- in their datacenter, hybrid cloud, public cloud, and at the edge. Tanzu Kubernetes Grid (TKG) provides Enterprise organisations with a consistent, upstream compatible, Kubernetes substrate across SDDC, Public Cloud, and Edge environments that is ready for end-user workloads and ecosystem integrations.

    TKG builds on trusted open source and community projects and delivers an engineered and supported Kubernetes platform for end users and partners. You'll get opportunities to work with engineering teams across our products to solve challenging problems, design, automate and implement a framework and automation for Tanzu Kubernetes Platform solutions to accelerate our rate of development and release

    **What is primary need, technical challenge, and/or problem you will be responsible for? **

    Tanzu Kubernetes Platform (TKP) Engineering team is seeking an Engineering Director to own the Build, Test and Release (BTR) charter. As a leader for the organization you will work with the team to create a charter for the team and execute on it with a clear plan. As a leader, you’ll have the opportunity to make significant and direct impact on our products and solve some of the most complex challenges. You will interact with Global Support Team, Technical Account Managers, as well as interacting with customers directly. You will be involved in roadmap planning, design and delivery of innovative and business critical applications. You will participate in all phases of the software development cycle as part of a Scrum team. You will be leading multi-functional agile teams to regularly experiment, iterate, and deliver on new product objectives with end-to-end responsibility for your team’s goals.

    **Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?**

    + Success in the role is defined by the ability to lead, grow and motivate the world-class development teams. Encourage innovation in the team, up-level skillset for the team and laying down growth plan for team. As a leader of the organisation drive hiring strategy for the team and help hire and grow the talent

    + Participate in strategic planning and management for product portfolios, investment, resources, product releases, etc.

    + You will own the Tanzu Kubernetes Platform (TKP) Build, Test and Release (BTR) charter: Define and implement a BTR charter which clearly depicts how customer would be implementing the Tanzu products and how we release software faster to customers securely with the right quality.

    + As part of the BTR charter You will lead a team to (1) develop and maintain solid test framework along with required automation of the workflows. (b) Create necessarily tooling for enabling the developer productivity (c) Define a release process and implement a sustainable release model meeting our customers’ needs that enables developers to push the features/fixes on a regular cadence.

    + Leading engineering design and development efforts including providing guidance to several teams building services, ensuring that the solution is delivered on-time and with high quality

    + Transform the organization and the software development process to a SaaS delivery model

    + Customer first approach: Your team will be the voice of our customers (both internal and external) for the team.

    **What type of work will you be doing? What assignments or requirements will you be performing on a regular basis?**

    + Most of your time will be spent in leading, growing and building software development teams. You are expected to up-level the team skills, encourage innovation and lay down development plan for the team.

    + You will need to become very familiar with the build, test and release process and problems around these areas. Understand the challenges and limitations of the existing system. Demonstrate the ability to contribute to engineering roadmap and design discussions considering both of these.

    + You will help drive teams doing refactor and redesign efforts that involve driving order-of-magnitude improvement in services while ensuring they are extensible to support innovative new use cases.

    + You would help transform the organization and software development process from delivering software only to enterprise software and cloud services/SaaS models.

    + You will also build the "Devops/Dev owns quality" mindset in the team to help maintain the software services delivered by the team.

    + You will be the custodian of the BTR process and will be signing off on releases by coordinating with multiple engineering organizations.

    **What is the leadership like for this role? What is the structure and culture of the team like?**

    The hiring manager for this role is Sudheesh Sudhakaran, Senior Director of Engineering. Sudheesh joined VMware in 2020 with the mission to create the Tanzu Kubernetes Platform engineering and Tanzu Edge team. Sudheesh has more than 24 years of experience in the IT industry. He spent more than 12 years with VMware in various engineering roles prior to becoming the Head of Engineering and India MD for OVHcloud, A French cloud service provider.

    Our management philosophy is to build a team culture that empowers technology experts to work autonomously without concern of undue management oversight. Leadership team is always there to coach, mentor & support you in all dimensions of work. He is there to ensure the team is working on the appropriate business priorities effectively and having fun in the process.

    We expect you to build, grow and motivate the development teams. You should be able to up-skill the team skill, lay down their development plans. You are expected to lead the team by example and empower them enough for success. You should be a technology savvy person who would encourage innovation in the team and would lead the engineering roadmap and design for the product.

    **VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:** VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

    VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. ​

    + _“For New York City based candidates the hiring range for this position is typically $209,000-$376,000. The actual offer will be based on the individual candidate. Bonus, commission, and/or equity may be eligible for this position. Additional benefits for this position can be found at_ _https://benefits.vmware.com/_ _.”_

    This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.

    **Category :** Engineering and Technology

    **Subcategory:** Product Dev Management

    **Experience:** Business Leadership

    **Full Time/ Part Time:** Full Time

    **Posted Date:** 2022-11-30

    VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

    Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.


    Employment Type

    Full Time

  • Business Development Manager - West Region
    Veolia North America    Phoenix, AZ 85067
     Posted about 8 hours    

    Business Development Manager - West RegioninPhoenix, AZatVeolia North America

    **Date Posted:** 12/2/2022

    **Job Snapshot**

    + **Employee Type:** Full-Time

    + **Location:** Phoenix, AZ

    + **Job Type:** Corporate & Business Support Services

    + **Experience:** At least 5 year(s)

    + **Date Posted:** 12/2/2022

    **Job Description**

    Company Description

    Veolia Group aims to be the benchmark company for ecological transformation. With nearly 230,000 employees worldwide, the Group designs and provides game-changing solutions that are both useful and practical for water, waste and energy management. Through its three complementary business activities, Veolia helps to develop access to resources, preserve available resources and replenish them. In 2021, the Veolia group provided 79 million inhabitants with drinking water and 61 million with sanitation, produced nearly 48 million megawatt hours and recovered 48 million tons of waste. Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of 28,508 billion euros in 2021. www.veolia.com (\)

    Job Description

    The Business Development Manager (BD Mgr) purpose is to achieve the profitable growth objectives set by the Regeneration & Recovery Solutions (RRS) Business by identifying, developing and closing long term, sustainable contracts in the oil refining market with a focus on the refineries water cycle efficiencies, wastewater optimization and oily residuals processing. Leading business development activities within their prescribed area while respecting the goals and values of Veolia. The BD Mgr will maintain a sufficient prospect pipeline to ensure continuity of revenues and profitability year over year.

    **This position is located in the West Region, ideal candidate can be based in Arizona, Oregon, Nevada area.**

    + Drive and lead business development activities within the Midwest Oil and Gas market by visiting clients & prospects to uncover and evaluate their needs and identifying related solutions from Veolia’s Recovery Services offerings in order to achieve the business growth plans

    + Build, maintain and establish strong business relationships with customers on different levels and strategic suppliers/partners to the company (consulting engineers, contractors, etc)

    + Prepare and make sales presentations focusing customer value selling. In conjunction with Veolia operations Project Management team, coordinate visits from Veolia technical staff and upper level management to customer sites where necessary. Arrange customer visits to Veolia facilities and in-house installation demonstrations.

    + Anticipate and respond to Request-for-Quotations, Request-for-Proposals, Statement of Qualifications requests and other customer based inquiries.

    + Run point on proposal preparation meetings working with operations, engineering, legal, finance, EHS and leadership to ensure that the needs and expectations of the customer are clarified and communicated and that the RRS team responds in a timely manner to complete proposals, pricing and presentations for customers.

    + Demonstrate understanding of internal economic factors (cost, margins, and profit impact of decisions) and external economic factors in order to ensure proposal meets Veolia’s success criteria and the customers.

    + Present proposals to clients, lead negotiations and possible financial structuring discussions.

    + Actively follow-up on bids to insure greatest potential for conversion to wins

    + Ensure the quality for all communications being sent to customers to convey the proper RRS message to the marketplace

    + Maintain a high level of Client Satisfaction. Support & promote annual NPS surveys to capture level of client satisfaction year over year.

    + Use CRM system (SalesForce) to manage key accounts, projects, prospects and sales campaigns. As well as preparing sales forecasts.

    + Inform management of all activities, opportunities, issues and project deadlines during monthly pipeline reviews

    + Maintain a level of vigilance to market dynamics & trends in services, specifications, competitor movement within their market of responsibility & customer base. Communicate information to colleagues and adjust sales strategy & positioning according to these dynamics in order to increase win rate.

    + Alert leadership of extraordinary events, new risks and requirements that may impact the business Attend industry sponsored trade shows and seminars. Communicate potential opportunities to other Veolia locations and business units

    + Develop and maintain communications in a cooperative and professional manner with all levels within a customers’ organization and Veolia Business units.

    + Must be a self-starter, able to successfully work with minimum supervision and in a matrix organization that is focused on in the field operations. Must be able & willing to adapt to change.

    + Consistently demonstrate a commitment to the Health and Safety culture

    + Ensure the compliance of business development practices with the directives of Veolia and work with the utmost integrity

    + Assist other Business Development Managers to secure opportunities, provide independent and quality reviews on other proposals or project deliverables within your expertise as needed.

    Qualifications

    + Engineering or technical Bachelor's degree or equivalent technical certification in order to interpret customer technical requirements and determine best fit or equivalent technical and commercial experience.

    + 5+ years project management experience in delivering projects to heavy industry (oil & gas, petrochemical, or equivalent)

    + 10+ years of successful technical business development or sales experience in a related field with proven track record of complex business transactions, pricing and project finance, financial models and spreadsheets.

    + Demonstrated experience in effective & successful technical and proposal writing.

    + Proven client relationship management experience

    + Excellent sales, marketing and client relations skills

    + Active listener capable of uncovering and understanding clients’ needs, building rapport and trust

    + Ability to originate ideas, comprehend complex concepts, synthesize diverse even contradictory pieces of information to creatively develop winning sales strategies

    + Ability to process technical, legal and financial information to arrive at an attractive business proposition.

    + Knowledge of typical phases of project development process, client procurement procedures, and typical regulatory approval processes both within the refineries and externally.

    + Knowledge of the operations within oil & gas refining with a focus on the refinery water cycle, wastewater optimization and oily residuals processing

    + Established network and relationships within US refineries, national trade organizations, equipment vendors, financiers

    + Knowledge of Veolia Regeneration & Recovery Solutions business, services offered, capabilities and inter-relationship with other divisions in the Veolia Group.

    + Knowledge of competitors in oil & gas refining market, together with an appreciation of their strategies, strengths and weaknesses.

    + Knowledge of oil & gas market legislation, suppliers, influences, contract structures.

    + Demonstrated ability in effective project planning and organizational skills to meet deadlines and effectively use internal resources.

    + High level of interpersonal, verbal, presentation, relationship building, persuasive & influencing skills in order to effectively communicate with all levels of internal and external contacts.

    + Ability to modify communication and presentation style in order to relate to a variety of people and personalities.

    + Must be proficient in the use of word processing, spreadsheet, and presentation software.

    + Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.

    + Accepts responsibility and hold oneself accountable.

    + Holds a valid drivers’ licence

    Additional Information

    **About Veolia:**

    Veolia offers the most complete range of environmental solutions to meet the challenges of cities, governments, campuses, businesses and industries. Our network of talent and hands-on know-how is unique and unrivaled.

    We help our customers address their environmental and sustainability challenges in energy, water and waste. That means improving our clients' energy efficiency, better managing their water and wastewater, and recovering resources from their wastes. We do this in a safe, cost-effective and innovative manner for more than 550 communities and more than 30,000 businesses, campuses and organizations throughout North America.

    **_We are an Equal Opportunity Employer!_**

    **_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status._**

    **As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.**

    We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

    We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    Employment Type

    Full Time

  • Director Omni-channel Architecture
    USAA    Phoenix, AZ 85067
     Posted about 8 hours    

    **Purpose of Job**

    We are seeking a talented IT Architecture Director, for our San Antonio Home Office, Plano Legacy Campus, Or Phoenix Campus location.

    USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds –collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee’s manager.

    The candidate selected for this position will have experience managing high performing Technical Architects. This leader will work with Technical Architects to deliver critical deliveries for USAA’s Digital Portfolio including usaa.com, Android and iOS mobile application, multiple Member experiences and tools to optimize the digital environment.

    The leader will work with Technical Architects in support of USAA’s Digital Business leaders to Architect solutions for the Digital Business investments. The chosen leader will become part of the CTO Management team and will share ownership of CTO Processes and Procedures with the rest of the Management team.

    USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results. The actual days' onsite are resolved between each employee and the employee’s manager.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    **About USAA IT**

    Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

    We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

    **Tasks**

    + Identifies and manages existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies, standards, and procedures for business activities.

    + Responsible for developing, maintaining, testing, and monitoring an internal control environment, including preventative and detective controls, to effectively manage risks.

    + Builds and oversees a team of employees for assigned technology support area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

    + Oversees efforts in establishing documentation standards and quality assurance methodologies for technology support functions and ensure adherence to standards across teams.

    + Accountable for the identification, research, and analysis of end-to-end business, processes, and technology support opportunities.

    + Develops and oversees metrics for technology support capabilities and/or processes (KPIs, KRIs, etc.).

    + Creates a multi-year plan to operationalize a technology support strategy, with key milestones, deliverables, and realization targets.

    + Oversees the creation and execution of departmental budgets and forecasts for applicable technology support function.

    + Oversees the availability management of technology solutions / domains by applying strong change and incident management practices.

    + Works across multiple functional areas and influences future business strategy to be able to best utilize available technology support functions as well as future ones.

    + Stays abreast of industry trends and understands the direction of applicable technology support capabilities and ensures technology environment is agile enough to change quickly to support.

    + Builds successful stakeholder relationships with other IT and business leaders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of technology support services to meet those needs.

    + Participates in the development of 3rd Party vendors strategy and provides oversight to ensure achievement of technology support objectives

    + May provide oversight of vendor management activities including service agreements, staff augmentation and technology contracts.

    **Minimum requirements:**

    + Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

    + 8 years of experience in a technology function to include 3 years leadership experience, demonstrated in either a supervisor or individual contributor role, of IT Professionals in a Software Development/Engineering or Infrastructure environment.

    + Experience overseeing the technology life cycle from requirements analysis, feasibility estimates, design, code, documentation, testing, implementation, and support.

    + Technical knowledge and understanding of technical domains that reside within Infrastructure Services, Data or Application Development.

    + Experience conducting cost benefit analyses and leveraging results to drive technology support solutions.

    + Demonstrated thought leadership in embedding intuitive story telling of technology support functions including concise presentation of complex technical details.

    + Previous experience managing multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problems in early stages to avoid cost/time expenses.

    + Experience and ability to drive a culture of quality and personal accountability through technology support teams.

    + Demonstrated experience in vendor contract management and management of distributed development teams and resources.

    + Demonstrated financial acumen involving budgets, forecasting, and executing on the budgets for applicable technology support function.

    + Advanced facilitation, collaboration and consensus building skills, with experience in presenting to cross-functional teams and Senior/Executive leaders.

    + Experience in inspiring, leading, and defining vision, strategy and organizational change.

    + Demonstrated experience in explaining complex technology decisions to both technical and nontechnical audiences at all levels in the organization.

    + Demonstrated ability to influence change at the executive level and team level.

    + Understanding of relevant industry frameworks, i.e. COBIT, ITIL, SAFe, etc.

    + Understanding of Legislative and Regulatory Compliance Requirements.

    When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

    **Preferred experience:**

    + US military experience through military service or a military spouse/domestic partner.

    + Prior experience in CTO as an Architect or in CTO management.

    + Understanding of Architecture artifacts and deliverables.

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Compensation:**

    USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $135,200.00 - $243,500.00*

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    **Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:**

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

    **Relocation** assistance is **Not** **Available** for this position.

    _USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time


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