Graphic Designers

**Graphic Designer**

**(Digital Marketing Designer I, Content Experience)**

**Wolters Kluwer**

**USA-OH-Remote**

With nearly two centuries of experience, Wolters Kluwer provides information and professional services for accounting, audit, business, compliance, finance, healthcare, legal, risk, and tax industries. Founded in 1836, we offer expert solutions backed by deep domain knowledge and specialized, intelligent technology to help clients make important decisions.

Under general supervision, is responsible for the design and production of digital marketing materials, including static and animated digital ads, social media graphics, email / web page visual design support, infographics and eBook content. Edits images, formats text, and utilizes digital photography or stock images as necessary. Manages graphic design aspects of each project according to assigned schedules, including management of proofing and approval cycles. Takes ownership of one’s work and routinely identifies opportunities to improve either the work product or the project process. Is proactive in the observance of established standards of quality and content.

\#LI-Remote

+ **Key responsibilities**

+ Possesses an understanding of personal computer operation and experienced in digital marketing design. Proficient in major desktop publishing applications: Adobe InDesign, Illustrator, Photoshop, Acrobat plus Microsoft Word, and PowerPoint. Some experience in Adobe AfterEffects a plus.

+ Ability to work with cross-functional teams including project managers, design colleagues, information technologists, and content experts.

+ Follows the internal processes for the creation, production and approval of marketing projects.

+ Allocates one’s own time efficiently; handles multiple demands and competing priorities.

+ Works cooperatively with others to be an integral member of a team and solves conflicting perspectives collaboratively.

+ Meet/exceed the expectations and requirements of internal customers; talk and act with customers in mind.

+ **Production responsibilities**

+ Ensures the quality, accuracy, and consistency of all marketing materials by carefully reviewing own work and adhering to the correct use of established brand standards, legal use of trademarks and naming conventions.

+ Complies with the overall brand strategy and management for the Wolters Kluwer brand.

+ Researches and understands buyer audiences and recommends appropriate image selections.

+ Maintains and enforces digital asset management (DAM) system with appropriate tagging, structure, and communications.

+ Maintains creative style guides and standards for the team’s usage as reference material.

+ Efficiently manage multiple projects to deliver high-quality work within deadlines.

+ **Creative responsibilities**

+ Embrace and adhere to the principles of a “customer focused – market driven” organization

+ Works closely with the marketing team to conceptualize ideas and bring digital campaigns to life.

+ Collaborate in the creative process, offering innovative design solutions to meet marketing goals.

+ Stay on top of design trends for various brands and marketing channels and continually foster optimization and evolution of style.

**Other Duties**

+ Perform other duties as assigned by supervisor.

**Experience:**

+ A Degree in Graphic Design or equivalent professional experience in Graphic Design.

+ 3-5 years minimum experience in Graphic Design.

**Benefits:**

A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - https://www.mywolterskluwerbenefits.com/index.html

**Diversity Matters:**

Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**\#HRJOBS**

**About this role:**

Wells Fargo is seeking a **Senior Content and Experience Designer** to join our **Human Resources (HR) Digital Design & Delivery Team.** Working in a fast-paced, collaborative team of product designers and business partners, you'll craft high-quality content that simplifies complex topics and empowers users to complete a wide-range of self-service tasks. This role demands a healthy balance of **strong writing, strategic UX thinking, creative problem-solving** , and passion for detail. As a steadfast advocate for the customer experience, you'll address content gaps and influence improvements to cumbersome and challenging processes.

Considering business objectives, user feedback, and data insights, you'll work across a suite of HR products (such as **ServiceNow, WalkMe, and Workday** ) and digital channels (websites, self-help articles, virtual assistant/chatbot conversations, notifications, on-screen help, etc.) to drive customers to self-serve more frequently and confidently. Success in this role requires establishing and maintaining relationships with multiple stakeholders and cross-functional teams. Together, you'll deliver clear, intuitive, frictionless, and personalized experiences that provide just-in-time support for our users' self-service needs. Ultimately, the role is responsible for implementing and overseeing content optimization and building best-in-class messaging that results in self-service adoption.

**In this role, you will:**

+ Develop and execute customer experience solutions for online HR applications and websites

+ Use your gift for writing to design intuitive, engaging product experiences that help users accomplish their goals- adapting your writing style to maximize the purpose, tone, style, and format of each digital channel

+ Identify process and experience pain/friction points and drive opportunities for continuous improvement

+ Review and edit copy for accuracy, consistency, grammar, punctuation, and adherence to brand and style guidelines - enhancing clarity and effectiveness

+ Analyze content performance and user behavior/feedback to make data-driven recommendations

+ Manage multiple projects and priorities with an agile approach, adapting to changing timelines and requirements to ensure high-quality results

+ Leverage new **artificial intelligence (AI) tools** and techniques to create content that is optimized for search and **virtual assistant (chatbot) conversational interfaces** ; train/refine AI-generated content to ensure relevance and accuracy

**Required Qualifications:**

+ 4+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military, education

**Desired Qualifications:**

+ **4+ years of content design or relevant UX writing experience.**

+ **3+ years of content and portal design experience focused self-service support (preferably with HR-related topics)**

+ **2+ years publishing experience in ServiceNow and/or Intellective (Amaze Builder)**

+ Demonstrated experience optimizing digital content across diverse channels and driving changes necessary to get results

+ Ability to handle multiple projects simultaneously and work under stringent deadlines in a fast-paced, ever-changing environment

+ Strong collaboration and consulting experience with proven ability to influence without authority and obtain buy-in from peers and cross-team stakeholders

+ Experienced with virtual assistant (chatbot) conversational writing, **natural language understanding (NLU)** design principles, and techniques for training and managing AI models

+ Proven ability to analyze large content and case management data sets to define problems, establish facts, and identify trends

+ Bachelor's degree in English, Journalism, Communications, Technical Writing, or UX

+ Writing portfolio including, but not limited to: end-to-end customer journey, user interface copy, etc.

**Job Expectations** :

Ability to travel up to 5% of the time

**Position Location Options:**

Charlotte, North Carolina (NC) - 8740 Research Drive

Charlotte, North Carolina (NC) - 1525 West WT Harris Blvd.

Charlotte, North Carolina (NC) - 401 S. Tryon Street

Minneapolis, Minnesota (MN) - 550 S. 4th Street

West Des Moines, Iowa (IA) - 800 S. Jordan Creek Parkway

San Antonio, Texas (TX) - 4101 Wiseman Blvd., Bldg. 308

Dallas, Texas (TX) - 1445 Ross Avenue

Phoenix, Arizona (AZ) - 2222 W. Rose Garden Lane

**Must be based in one of the above locations or willing to relocate at your own expense.**

Relocation assistance is not available for this position.

This position currently offers a hybrid work schedule.

This position is not eligible for Visa sponsorship.

**\#HRJOBS**

**Posting End Date:**

30 Apr 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-360480-4

**Updated:** Thu Apr 18 00:00:00 UTC 2024

**Location:** PHOENIX,Arizona

**About this role:**

Wells Fargo is seeking a Senior Lead Digital Product Manager for Quality and Test Engineering (QTE) in our Chief Development Office (CDO) organization. The organization enables modern & reliable Developer Experience platforms (DevX Platforms) that further elevates end-end developer experience, through predictable, prioritized yet prescriptive technology services that development & engineering teams rely upon for their success.

We are looking for Sr. technology leaders, who will focus on enabling Software Quality engineering, further elevating the current value stream for software delivery with improved quality and developer experience. This leader's role will be to support the engineering community's ability to release quality software through agile delivery across all Wells Fargo Customer Journeys, Products, Applications and Services. Responsibilities include the development and implementation of an Enterprise quality engineering and testing strategy, frameworks, best practices, guiding principles, products/platforms, and tooling to enable automated testing, environment provisioning/test data management, test execution with optimal controls for all phases and types of testing within the SDLC.

**In this role, you will:**

+ Strategic Development: Define, assess, update, and communicate a clear product vision and strategy. Lead the vision and roadmap for Development Enablement Product ensuring alignment with the Wells Fargo bank domain architecture, product model, industry standards, and regulatory compliance.

+ Cross-Functional Collaboration: Work closely with partner product managers and technical leadership to define objectives, key results, and a roadmap that delivers features increasing engagement with customers and each line of business objectives.

+ Lifecycle Management: Oversee the entire product lifecycle for the **Development Enablement Product** or the **Quality and Test Engineering Product** from concept to deployment. Provide performance metrics, financial objectives, and feature iteration that increase customer engagement.

+ Stakeholder Engagement: Leverage market experience and analysis to engage and communicate with stakeholders at all levels of the organization, translating technical details into business value and driving consensus across the WF lines of business.

**Required Qualifications:**

+ 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 3+ years of management experience

**Desired Qualifications:**

+ Experience in leading application development & delivery teams supporting major line of business and/or horizontal technology services for the firm.

+ Experience with leading quality, test, performance & reliability engineering frameworks with modern application development platforms and practices.

+ Experience with secure DevOps and deployment automation to cloud environments.

+ Agile experience with an Agile practitioner mindset understanding common Agile practices, service-oriented environments, and iterative development practices and tools.

+ Experience with Private and Public Cloud environments.

+ Comfortable with ambiguity and facilitating discussions to explore the best viable solutions and possess the ability to lead.

+ Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members.

+ Evaluate growth options, assess new opportunities, and identify blockers including turning strategy into cross-functional aligned efforts.

+ Understanding of Information Technology governance risk and compliance processes

+ Ability to influence and lead organizational change in a dynamic environment.

+ Ability to communicate effectively, in both written and verbal formats, at all levels of the organization, including senior executive-level leadership.

**Job Expectations:**

+ This position is not available for visa sponsorship

+ Position will require onsite presence from any of the listed locations

**Job Locations**

+ 150 E 42nd Street, New York, New York

+ 300 South Brevard, Charlotte, North Carolina

+ 1301 Solana Blvd, Westlake, Texas

+ 800 S Jordan Parkway, Des Moines, Iowa

+ 2600 S Price Road, Chandler, Arizona

**Pay Range**

$120,400.00 - $287,600.00

**Benefits**

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

+ 401(k) Plan

+ Paid Time Off

+ Parental Leave

+ Critical Caregiving Leave

+ Discounts and Savings

+ Health Benefits

+ Commuter Benefits

+ Tuition Reimbursement

+ Scholarships for dependent children

+ Adoption Reimbursement

**Posting End Date:**

12 May 2024

*** Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-337091-2

**Updated:** Wed Apr 17 00:00:00 UTC 2024

**Location:** CHANDLER,Arizona

Western States Fire Protection (WSFP) and its subsidiaries are more than a company. We are a family of unique individuals committed to our purpose, our values, and each other. And we believe in making our own luck, creating our own opportunities. WSFP accomplishes this by constantly innovating, finding ways to create new value and seizing new opportunities.

Protecting lives and property since 1985, WSFP and its subsidiaries specializes in Life Safety Systems. Our values are simple: integrity, quality, safety, professionalism, commitment.

What we offer:

+ Health, Life, Dental and Vision Insurance

+ Employee Assistant Program

+ Flex Spending (FSA) (Cafeteria Plan) and HSA

+ 401(k) Plan – Matching up to 3%

+ Employee Stock Purchase Plan

+ Profit Sharing Plan

+ Paid Time Off (PTO), Parental Leave, Paid Pregnancy Medical Leave

+ Paid Holidays

+ Tuition Reimbursement

+ Annual Discretionary Bonus

+ Employer Paid Life Insurance

+ Gym membership reimbursement

Fire Protection Project Manager and Designer

This individual will design, coordinate, and project manage the fire sprinkler systems for commercial, industrial, and residential buildings. He or she will design and create the finished representation for the sprinkler systems using drawing and drafting skills and tools. The drawings produced will be used as a guide by every other link in the chain of construction, both on-site and in the office. This person will have responsibility for the initial planning of a project including scheduling of time, creating material stock listing, analyzing changes, and solving problems.

Job Responsibilities

+ Review construction contract documents and coordinate with sub-contractors and General Contractor/owner to gather the required information to design the project’s sprinkler system

+ Through use of analytical thinking and problem solving, determine construction feasibility and systems possibilities

+ Create detailed drawings through extensive use of AutoCAD, AutoSprink, or HydraCAD type programs

+ Create stock list for all material required throughout the project

+ Perform hydraulic calculations

+ Develop initial schedules for preliminary project work

+ Maintain design historical records and historical records for all functions for future use

+ Develop positive and ongoing relationships with customers to ensure company is meeting customers’ expectations

+ Coordinate with other departments within office to ensure proper handover of job information

+ Conduct long range project planning and scheduling

+ Monitor and manage projects to comply with safety, quality, productivity, and profitability requirements

+ Directly manage field labor force of assigned project to assure maximum productivity

+ Track employee hours and crew mix rates for each project

+ Ensure proper staffing is in place on each project

+ Identify changes in projects that impact cost, schedule, or labor requirements

+ Make sure change orders/change estimates are completed in timely manner

+ Prepare and monitor project billings for accuracy and maintenance of a positive cash flow

+ Continually monitor progress of projects; review reports to ensure compliance with schedule and budgetary guidelines

+ Assist/lead during field check stage of the project

+ Forecast future manpower requirements

+ Oversee work of subcontractors

+ Ensure work complies with codes and permits

+ Administer construction contracts, approve work quality and payment requests

+ Report to owner and general contractor about progress and any necessary modifications required

+ Recommend improvements in project management procedures and overall company business practices

Job Qualifications

+ Construction Management degree or applicable other degree from a technical school or college

+ NICET certification. Either “In Training”, or NICET Level I, II, III, or IV certified.

+ Demonstrated ability with AutoCAD, AutoSprink, HydraCAD, or other specialized fire sprinkler layout software

+ Proven ability and track record of performing work in a timely manner and meeting deadlines

+ Three years successful construction industry experience with knowledge of Fire Protection industry

+ Supervisory experience is a plus

+ Three years experience in commercial. industrial, and residential design is preferred

+ Detail-oriented and skilled in free hand and mechanical lettering and drawings

+ Willing to coordinate and work well with others

+ Excellent communication skills-written and verbal

+ Ability to regularly travel overnight, with or without reasonable accommodation

+ Willing to pass a post-offer drug test, background and reference check

A ll qualified applicants with Western States Fire Protection Company will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin or status as a qualified individual with a disability or protected veteran.

VEVRAA Federal Contractor

**CLINICAL TECHNICAL PRODUCT MANAGER**

At WelbeHealth, it’s our mission to serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and courage to love. These core values and our participant focus lead the way no matter what.

Under the direction of the Director, Analytics Translation, the Technical Product Manager will be responsible for leading and building best-in-class data solutions, ensuring that our healthcare products and services align with our strategic objectives. Collaborate closely with cross-functional teams, including healthcare professionals, software engineers, data engineers, and business stakeholders, to create and manage a portfolio of healthcare products that meet the needs of our provider and payer operations. Collaborates effectively with colleagues and stakeholders to promote WelbeHealth values, team culture and mission.

**Benefits of Working at WelbeHealth** Apply your clinical expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

+ **BENEFITS** : Health Coverage on Day 1, Paid Parental Leave, 401K Match.

+ **PERKS** : 17 days of paid time off in year one, 12 company holidays & 6 sick days

+ **GROWTH:** Career path advancement and leadership opportunities

**Essential Job Duties**

+ Ensuring a deep understanding of user needs, technology trends, and regulatory requirements in the healthcare industry. Own, prioritize, and maintain the Product Backlog, including definition of user stories and acceptance criteria, assess impact of defects including providing key input on decisions.

+ Manage communications to ensure stakeholders are informed of development ROI, investment planning, changes, and execution progress across the program.

+ Cross-functional Collaboration: Work closely with engineering, solution architecture, domain SMEs, and healthcare professionals to drive product development, ensuring timely delivery of high-impact solutions. Act as the glue between business partners and technology organization.

+ Product Strategy: Develop and communicate a comprehensive product strategy that aligns with the company's mission, considering both provider and payer perspectives in the healthcare ecosystem. Must have strong communication, collaboration, and negotiation skills, as well as an understanding of customer needs and the ability to translate those needs into actionable product requirements.

+ Agile Development: Participate in scrum ceremonies to facilitate efficient product development cycles. This includes facilitating solution design and backlog grooming sessions, and participating in daily scrum, sprint planning, and iteration reviews.

+ Technical Expertise: Possess a strong technical understanding to effectively communicate with engineering teams, make informed decisions, and provide guidance on technical feasibility and limitations.

+ User-Centric Design: Champion user-centric design principles, collaborating with design teams to ensure the development of intuitive, user-friendly healthcare products.

+ Facilitate User Acceptance Testing: Work with stakeholders to identify users that will complete User Acceptance Testing (UAT), design a plan with customers, and facilitate the execution of that review and acceptance testing.

+ Performance Analysis: Monitor product performance using relevant metrics and data analysis, identifying opportunities for optimization and continuous improvement.

**Job Requirements:**

+ Bachelor’s Degree in relevant field; professional experience may be substituted.

+ Minimum of 5 years of product management or equivalent experience within the healthcare industry (provider and/or payer settings) with a demonstrated ability to discover opportunities, and then define and deliver products.

+ Minimum of 3+ years of nursing or clinical experience.

+ Minimum of 3+ years of decomposing business requirements into features and user stories; and writing technical documentation to support solution delivery.

+ Minimum of 2 years of experience working with Agile methodologies, leading product teams, managing end-to-end product development processes and product lifecycle management.

+ Proven track record in product management, preferably in technology/software within the healthcare industry.

+ Ability to define and analyze metrics that inform the success of products.

+ Demonstrated ability to build trust-based relationships with a diverse group of stakeholders.

+ Track record of reliably managing complex processes to on-time completion.

+ Demonstrated ability to be detail-oriented, organized, and able to focus for extended periods of time.

+ Excited to analyze data, work cross-functionally, and build internal tools and infrastructure.

+ Proficient with Microsoft software suite.

Salary/Wage base range for this role is $132,181.05- $158,617.26 annually + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.

Compensation

$132,181.05—$158,617.26 USD

**COVID-19 Vaccination Policy**

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

**Our Commitment to Diversity, Equity and Inclusion**

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

**Beware of Scams**

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

As a dedicated Product Management Manager, you will be supporting the achievement of property and casualty (P&C) insurance profit and growth targets for personal umbrella. Assists in development of strategic vision and tactical plans which profitably expand USAAs product line market share. Focuses on competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make impacts across P&C, which drive best practices and innovation across the organization.

**We offer a flexible work environment that requires an individual to be in the office 4 days per week and can work out of any of the following regional locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, and Chesapeake, VA. Relocation assistance is not available for this position.**

**What you’ll do:**

+ Collaborates with internal stakeholders and partners to develop insights to develop and execute on a multi-year product strategy. Engages with external regulators to bring strategic actions to market.

+ Analyzes data with internal stakeholders, such as distribution, underwriting, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings.

+ Builds reports using data tools to monitor business performance and communicate results.

+ Identifies emerging themes, internal and external trends to improve performance and minimize risk.

+ Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at state or countrywide level.

+ Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you’ll have:**

+ Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 6 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 4 years of product or program management experience.

+ 3 years of P&C experience.

+ Working experience in creating product briefings and presenting to executive leadership.

+ Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.

+ Competent knowledge of applicable product related regulations, and risk and compliance requirements.

**What sets you apart:**

+ 6 or more years of Property & Casualty experience.

+ 3 or more years of recent leadership in a sales or service call center.

+ Deep umbrella insurance product knowledge.

+ Previous experience with data analysis and visualization tools.

+ Ability to adapt in a very fast-paced environment.

+ Advanced verbal and written communication skills.

+ Advanced Excel and PowerPoint skills.

+ Ability to influence and communicate complex solutions to all levels of management.

+ U.S. military experience through military service or a military spouse/domestic partner.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits** **:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

This role will be focused on understanding and delivering on our Retention Studio strategy, inclusive of initial discovery, executive communication, client journey, and overall implementation of solution design.

Preferred Skills/Experience

- Bachelor's degree, or equivalent work experience

- Typically five to seven years of relevant experience

- Advanced product management or similar experience

- Effective presentation, verbal and written communication skills

- Backdrop in consumer experience and/or Fraud is sought after to support role's early focus

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $121,040.00 - $142,400.00 - $156,640.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

**Who Are We?**

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

**Job Category**

Training

**Compensation Overview**

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

**Salary Range**

$77,600.00 - $128,000.00

**Target Openings**

1

**What Is the Opportunity?**

Learning is essential to everything we do. At Travelers we believe in an inclusive learning culture that provides employees a variety of ways to support them during their learning journey. As a Learning Designer, you will design, develop, and deliver learning strategies to train employees to perform their jobs through use of multimedia and technology tools, which may include e-learning/self paced, multimedia, materials for instructor-led training, and job aids. You will contribute to the development of project plans, communicate results and recommendations to business partners, and manage work through the project life cycle for assigned projects.

**What Will You Do?**

+ Conduct gap/needs analysis and make actionable recommendations related to learning needs.

+ Recommend learning strategies and approaches for assigned projects.

+ Contribute to development of short- and long-term organizational strategies and initiatives.

+ Develop a project plan, project schedule, and milestone dates. Manage work through the project lifecycle.

+ Design and develop complex learning solutions aligned with business and learner needs.

+ Deliver leading-edge solutions. May work with team to explore new technologies or be internal lead for a specific technology.

+ Design and recommend measurement tools for specific solutions and for broader use across our organization. Monitor feedback, evaluate impact and effectiveness of solutions, and communicate results and recommendations to business partners.

+ Right size and reduce resource requirements without impacting quality or effectiveness.

+ Perform other duties as assigned.

**What Will Our Ideal Candidate Have?**

+ Bachelor’s degree in instructional design, learning and development, learning technologies, or comparable field.

+ Three years of experience applying adult learning and design best practices to develop engaging and effective learning resources.

+ Proficiency in MS Office products and proficient with rapid development authoring tools.

+ Experience with a Learning Management System (LMS), Learner Experience Platform (LXP), Digital Adoption Platform (DAP), and Learning Record Store (LRS).

+ Knowledge of incorporating multimedia elements (audio, video, and graphics) into blended learning solutions.

+ Experience with project management tools and techniques.

+ Excellent written and verbal communication skills.

+ Excellent relationship building skills with the ability to collaborate effectively with business partners and maintain productive professional relationships.

+ Ability to self-review and meet rigorous quality standards.

+ Demonstrated focus on continuous self-learning and exploring new trends, strategies, and practices in the talent development field.

**What is a Must Have?**

+ Two years of experience in instructional design/curriculum design/learning technologies, adult learning, or business-related field.

**What Is in It for You?**

+ **Health Insurance** : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.

+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

**Employment Practices**

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.

This role will be focused on understanding and delivering on our Retention Studio strategy, inclusive of initial discovery, executive communication, client journey, and overall implementation of solution design.

Preferred Skills/Experience

- Bachelor's degree, or equivalent work experience

- Typically five to seven years of relevant experience

- Advanced product management or similar experience

- Effective presentation, verbal and written communication skills

- Backdrop in consumer experience and/or Fraud is sought after to support role's early focus

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

**EEO is the Law**

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal **KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)** EEO poster.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $121,040.00 - $142,400.00 - $156,640.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

Creative Director

**Employment Type:** Full Time

**Date Posted:** 4/16/2024

**Location:** Remote

**Pay Range:** Negotiable

**Job Number:** JO-2404-2393

**Primary Function**

As a Creative Director in ECS (Enterprise Creative Solutions) you will work in a team environment to create visual experiences that delight clients while achieving business goals. You will be responsible for inspiring the creative team and working closely with them to deliver strategic, effective creative executions for print and digital channels with a primary focus on digital marketing. You respect brand positioning and know when to push the limits to improve the customer experience or capitalize on results. You’ll be collaborating with writers, developers, technologists, integrators, art buyers and account leads, as well as other creative leads, art directors and Group Creative Directors. Your goal will be to deliver solid solutions for products and services across various lines of business.

**Duties & Responsibilities**

+ Build strong collaborative relationships with a diverse agency team as well as product and tech partners in support of the client brief.

+ Inspire creative teams to develop strategically grounded, insight-driven creative.

+ Push your craft, continuously improve your skillset, and lead innovation and fresh approaches in concepting through design execution.

+ Share your ideas and demonstrate clear presentation skills. Communicate what the client experience will be direct information architecture, workflows and interdependencies through schematics and design development.

+ Actively participate in design meetings and critiques, ensuring adherence to standards while keeping an eye out for improvements or reasonable exceptions.

+ Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunities - both for the team as well as the agency.

+ Demonstrate expert knowledge of advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively.

+ Embrace working remotely while collaborating with teammates and partners in other locations.

**Skills & Qualifications**

+ The ability to conceptualize, collaborate and influence a creative team to create fully integrated human experiences and develop print and digital communications, that align to broader campaigns while ensuring channel best-practices.

+ The ability to interpret and implement brand expression.

+ The ability to work with developers and programmers to ensure designs are functionally and technologically sound.

+ Strong presentation skills and the ability to provide sound creative rationale.

+ Keen eye for detail as well as the ability to work in the various design programs.

+ Ability to effectively handle multiple assignments concurrently in a fast-paced environment, partner effectively and consistently meet deadlines.

+ Work on Mac but also be proficient on PC.

+ Creative Cloud - including InDesign, Photoshop, Illustrator, Figma, and Acrobat Pro

+ MS Office Suite ¬ including Word, PowerPoint (strong proficiency), Excel, Outlook

+ Mac/PC cross platform

+ Have an understanding and proficiency in accessibility design and standards for the web such as WCAG 2.0 (Web Content Accessibility Guidelines), Web Content, User Agents, Authoring Tools, Operable UI, Nav, etc.

**Education & Experience**

+ A Bachelor’s degree or equivalent education and experience

+ 7+ years of art direction and/or design experience in an agency or corporate environments, designing and influencing across multiple devices and platforms.

+ Understanding of print and digital production and deployment.

**To Apply**

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

**Diversity Inclusion & Customer Service Statement**

TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Global HQ**

6402 Arlington Blvd, Suite 1020

Falls Church, VA 22042