Health Sciences
Design, measure, fit, and adapt lenses and frames for client according to written optical prescription or specification.
Opticians, Dispensing
Average
$36,440
ANNUAL
$17.52
HOURLY
Entry Level
$28,030
ANNUAL
$13.48
HOURLY
Mid Level
$35,255
ANNUAL
$16.95
HOURLY
Expert Level
$42,480
ANNUAL
$20.42
HOURLY
Opticians, Dispensing
Opticians, Dispensing
Opticians, Dispensing
01
Evaluate prescriptions in conjunction with clients' vocational and avocational visual requirements.
02
Recommend specific lenses, lens coatings, and frames to suit client needs.
03
Verify that finished lenses are ground to specifications.
04
Measure clients' bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers of eyes, using measuring devices.
05
Sell goods such as contact lenses, spectacles, sunglasses, and other goods related to eyes in general.
06
Assist clients in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions.
07
Heat, shape, or bend plastic or metal frames to adjust eyeglasses to fit clients, using pliers and hands.
08
Show customers how to insert, remove, and care for their contact lenses.
09
Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers and clients' eyeglasses.
10
Maintain records of customer prescriptions, work orders, and payments.
Opticians, Dispensing
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
Sales and Marketing
KNOWLEDGE
Mathematics
KNOWLEDGE
English Language
KNOWLEDGE
Administration and Management
SKILL
Speaking
SKILL
Active Listening
SKILL
Reading Comprehension
SKILL
Critical Thinking
SKILL
Service Orientation
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Near Vision
ABILITY
Speech Clarity
ABILITY
Written Comprehension
Opticians, Dispensing
GENERAL FUNCTION:
The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.
MAJOR DUTIES & RESPONSIBILITIES:
* Drive profitable store sales by fostering a patient focused retail culture.
* Attainment of plan sales goal and comp store sales growth.
* Positive comp store contribution (year-on-year improvement).
* Manage payroll cost effectively, in accordance with Company standards
* Manage gross margin, in accordance with Company standards
* Effectively train and develop associates to consistently provide a patient care focused experience.
* Develop team of administratively skilled associates that provide support on daily operational tasks.
* Develop strong professional relationships with Doctors.
* Ensure appropriate coverage and quality of Doctor hours.
* Implementation of initiatives to increase number or exams and conversion of exams to sales.
* Participate in business planning and business updates.
* Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:* Selection of brand right associates who demonstrate desired patient care behaviors
* Effective and consistent associate On Boarding
* Utilization of effective daily practice and role-playing
* Employee satisfaction through two-way communication
* Proactive manpower planning for adequate bench strength
* Ensuring positive patient satisfaction, as measured by patient retention and survey responses.
* Ensure each store is effectively merchandised and presented according to standards as measured by:* Execution of planogram
* Execution of visual appearance inside and outside of store (i.e., signage)
* Maintenance of overall standards (i.e. cleanliness, housekeeping)
* Associates exhibit professional presentation (i.e., attire) in accordance with Company standards
* Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:* Ready when promised
* Remake and return percent as compared to Company average
* Calls to customers to follow-up on purchases
* Maximize Managed Vision Care relationships and sales opportunities.
* Timely implementation of approved Marketing programs
* Execution of signage and promotions according to Company standards.
* Execution of operational procedures:* Safety (security system, safety information posted, fire extinguishers, door locks)
* Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks)
KNOWLEDGE & SKILLS:
* Proven track record of sales growth through sales skills and accountability for sales results.
* Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates.
* Demonstrated ability to deliver an outstanding experience during direct interaction with patients.
* Ability to recruit and select associates and doctors.
* Proven experience and results with a retail or customer service establishment.
* Ability to present and implement decisive and creative solutions to opportunities to grow the business.
* Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
* Foster positive and results-oriented associate and doctor relationships.
* Success in store merchandising and attention to detail.
* Ability to manage priorities through adaptability and flexibility.
* Willingness to take calculated risks
* Attention to detail and follow-up.
* Abilities to multi-task and delegate to maximize patient interaction.
* Computer experience preferred.
EDUCATION:
Bachelor's degree or comparable experience in retail operations.
The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.
Full Time
**Requisition ID:** 315544
**Store #** : 004773 Target Optical
**Position:** Full-Time
**Total Rewards: Benefits/Incentive Information (https://jobs.luxottica.com/content/Benefits-and-Perks/?locale=en_US)**
At Target Optical, we help people see and look great – and have a blast doing it! We make caring for people’s vision fun.
We offer flexible work schedules and a competitive compensation package including benefits, and because we are part of eyewear industry leader, Luxottica, there is plenty of opportunities to grow your career. Love fashion? We’ve got you covered. Want a flexible work environment? Done. Want to be the boss of your day? We love your thinking.
There’s always more to see at Target Optical – more style, more fun, and more opportunities to find a career that fits your already-full life. Put your career in focus with us!
**GENERAL FUNCTION**
The Licensed Opticain ensures the delivery of the Target Optical Way and the Guest Experience. The Licensed Optician lives out the Target Optical Way by embracing the Mindsets: People Focused, Collaborative, Accountable to Results, Think Differently and Simple, Fun and In Style.
**MAJOR DUTIES AND RESPONSIBILITIES**
+ Delivers the daily sales goal by flawless execution of the Guest Experience behaviors.
+ Ensures the delivery of a simple, fun and in-style fashion experience through the Playground Rules.
+ Builds Brand awareness by daily attracting new Guests from the Host to Optical.
+ Develops and maintains a professional business partnership with the Target Optical doctor and Target Host.
+ Models the Target Optical Personal Style Dress Code.
+ Creates an amazing Guest experience on every visit by accurately fitting and dispensing fashionable product to Guests.
+ Follows all operating policies and procedures at the highest level to include training, timely and accurate implementation of approved marketing/ merchandising programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.
+ Ensures accuracy in all transactions/interactions with the Guest.
**BASIC QUALIFICATIONS**
+ High School Diploma or equivalent
+ Licensed as required by state
+ 1+ years experience in retail or customer service
+ Basic Computer Skills
+ Selling Skills
+ Driver for Results
+ Self-Motivated
+ Critical Thinking
+ Accountability
+ Accuracy in measurements
Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner).
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.
Full Time
Optometrist
Recruiter
Joseph Day
ID
2020-17566
Recruiter Phone
800-325-3982
Recruiter Extension
4138
City
Davis-Monthan AFB
Direct phone number
314-744-4138
Category
Physician - Optometrist
Facility
West - Davis-Monthan Air Force Base - AZ
Recruiter Email
joseph_day@spectrumhealth.com
Job Description
Job Description:
Spectrum Healthcare Resources has a potential opportunity for a civilianOptometristatDavis-Monthan Air Force Base in Tucson, Arizona (AZ). This Optometrist position offers:
Great Patient Population
* Out-Patient Clinic M-F 40 hrs. Week (7:30 am - 4:30 pm)
* No nights, No weekends, No holidays
* Freedom from Malpractice Insurance Worries
Job Requirements:
The Position will have the following requirements:
* Doctor of Optometry (O.D.) from an Accreditation Council on Optometric Education (ACOE) approved program.
* Any State License to include Therapeutic Pharmaceutical Agents (TPA)
* 2 years of experience in general therapeutic pharmaceutical agents practice of optometry or one year of ACOE accredited post-graduate residency training in an appropriate specialty area
* Provide pre and post-operative care of corneal refractive surgery
patients
* BLS
Company Overview:
Spectrum Healthcare Resources (SHR) was established in 1988 to deliver systems and processes designed to meet the unique needs of Military and VA Health Systems. SHR is a leading organization that provides physician and clinical staffing and management services to United States Military Treatment Facilities, VA clinics and other Federal Agencies through various contracting vehicles. A Joint Commission Health Care Staffing Services firm, SHR is the military staffing division of TeamHealth, a Nationwide organization that serves 860 civilian and military hospitals with a team of 9,800 affiliated health care professionals.
Spectrum Healthcare Resources is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Full Time
Ideal position for someone looking for :
* A start to a career in the medical and healthcare field
* A company promoting learning and growth from within
* A medical assisting position at a rapidly growing healthcare company
* A team focused culture encouraging a friendly and personable environment
Essential Functions :
* Facilitate patient flow
* Gather patient information
* Practice urgency at all times
* Perform preliminary testing on patients
* Manage patient care and doctor requests
Requirements :
* Strong customer service skills
* Excitement to learn and grow
* Medical office experience a plus
* High School Diploma or GED Equivalent
Competitive Benefits :
* Paid Time Off (PTO)
* Health/Dental/Vision insurance
* Employee Purchase Program + Allowance
* Certification and training reimbursements
If you need assistance with this application, please contact (636) 227-2600
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Title: Doctor's Assistant
Reports to:Optical Manager
Classification: Full Time/Non-Exempt
Schedule: Varies
Summary
Doctor's Assistants assist the Optometrist in servicing patients' needs. Work is done under the supervision and guidance of an optometrist, the Optical Management team and the District Training Coordinator.
Essential Functions
Prepare patients before an examination by gathering medical history information, determining the chief complaint and explaining the exam process. Administering tests to determine the visual capabilities of a patient which include but are not limited to: Auto Refractor, NCT, Visual Acuity, Photography and other ancillary testing. Monitors inventory within exam rooms or in the laboratory and records notes during an examination. Assisting the Optical staff with other duties including; checking in patients, scheduling appointments and customer service. Protects patient confidentiality by making sure protected health information is secured by not leaving patient confidential information in plain sight and logging off the computer before leaving it unattended.
Supervisory Responsibility
This position has no supervisory responsibilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and Experience
High school diploma or GED equivalent. Strong customer service. Ability to give clear and concise instructions to customers. Detailed oriented. Must be able to stand/walk/sit for increments of 4 hours or more.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets, fax machines and eye medical equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. Must be able to move lift up to 20 pounds.
Position Type and Hours of Work
This is a full-time position. Days and hours of work varies.
Travel
This position is expected to travel less than 5%.
Full Time
Ideal position for someone looking for :
* A start to a career in the medical and healthcare field
* A company promoting learning and growth from within
* A medical assisting position at a rapidly growing healthcare company
* A team focused culture encouraging a friendly and personable environment
Essential Functions :
* Facilitate patient flow
* Gather patient information
* Practice urgency at all times
* Perform preliminary testing on patients
* Manage patient care and doctor requests
Requirements :
* Strong customer service skills
* Excitement to learn and grow
* Medical office experience a plus
* High School Diploma or GED Equivalent
Competitive Benefits :
* Paid Time Off (PTO)
* Health/Dental/Vision insurance
* Employee Purchase Program + Allowance
* Certification and training reimbursements
If you need assistance with this application, please contact (636) 227-2600
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Title: Doctor's Assistant
Reports to:Optical Manager
Classification: Full Time/Non-Exempt
Schedule: Varies
Summary
Doctor's Assistants assist the Optometrist in servicing patients' needs. Work is done under the supervision and guidance of an optometrist, the Optical Management team and the District Training Coordinator.
Essential Functions
Prepare patients before an examination by gathering medical history information, determining the chief complaint and explaining the exam process. Administering tests to determine the visual capabilities of a patient which include but are not limited to: Auto Refractor, NCT, Visual Acuity, Photography and other ancillary testing. Monitors inventory within exam rooms or in the laboratory and records notes during an examination. Assisting the Optical staff with other duties including; checking in patients, scheduling appointments and customer service. Protects patient confidentiality by making sure protected health information is secured by not leaving patient confidential information in plain sight and logging off the computer before leaving it unattended.
Supervisory Responsibility
This position has no supervisory responsibilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and Experience
High school diploma or GED equivalent. Strong customer service. Ability to give clear and concise instructions to customers. Detailed oriented. Must be able to stand/walk/sit for increments of 4 hours or more.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets, fax machines and eye medical equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. Must be able to move lift up to 20 pounds.
Position Type and Hours of Work
This is a full-time position. Days and hours of work varies.
Travel
This position is expected to travel less than 5%.
Full Time
Job Title: Doctor's Assistant/ Optical Technician - Bilingual
Summary
Doctor's Assistant assist the Optometrist in servicing patients' needs. Work is done under the supervision and guidance of an optometrist, the Optical Management team and the District Training Coordinator.
Most essential functions listed below are learned by on the job training:
Essential Functions
Prepare patients before an examination by gathering medical history information, determining the chief complaint and explaining the exam process. Administering tests to determine the visual capabilities of a patient which include but are not limited to: Auto Refractor, NCT, Visual Acuity, Photography and other ancillary testing. Monitors inventory within exam rooms or in the laboratory and records notes during an examination. Assisting the Optical staff with other duties including; checking in patients, scheduling appointments and customer service. Protects patient confidentiality by making sure protected health information is secured by not leaving patient confidential information in plain sight and logging off the computer before leaving it unattended.
Supervisory Responsibility
This position has no supervisory responsibilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and Experience
High school diploma or GED equivalent. Strong customer service. Ability to give clear and concise instructions to customers. Detailed oriented. Must be able to stand/walk/sit for increments of 4 hours or more.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets, fax machines and eye medical equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. Must be able to move lift up to 20 pounds.
Position Type and Hours of Work
This is a full-time position. Days and hours of work varies.
Travel
This position is expected to travel less than 5%.
Reports to: Optical Manager
Classification: Full Time/Non-Exempt
Schedule: Varies
Full Time
Job Title: Doctor's Assistant/ Optical Technician
Summary
Doctor's Assistant assist the Optometrist in servicing patients' needs. Work is done under the supervision and guidance of an optometrist, the Optical Management team and the District Training Coordinator.
Most essential functions listed below are learned by on the job training;
Essential Functions
Prepare patients before an examination by gathering medical history information, determining the chief complaint and explaining the exam process. Administering tests to determine the visual capabilities of a patient which include but are not limited to: Auto Refractor, NCT, Visual Acuity, Photography and other ancillary testing. Monitors inventory within exam rooms or in the laboratory and records notes during an examination. Assisting the Optical staff with other duties including; checking in patients, scheduling appointments and customer service. Protects patient confidentiality by making sure protected health information is secured by not leaving patient confidential information in plain sight and logging off the computer before leaving it unattended.
Supervisory Responsibility
This position has no supervisory responsibilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and Experience
High school diploma or GED equivalent. Strong customer service. Ability to give clear and concise instructions to customers. Detailed oriented. Must be able to stand/walk/sit for increments of 4 hours or more.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets, fax machines and eye medical equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. Must be able to move lift up to 20 pounds.
Position Type and Hours of Work
This is a full-time position. Days and hours of work varies.
Travel
This position is expected to travel less than 5%.
Reports to: Optical Manager
Classification: Full Time/Non-Exempt
Schedule: Varies
Full Time
Job Title: Doctor's Assistant/ Optical Technician
Summary
Doctor's Assistant assist the Optometrist in servicing patients' needs. Work is done under the supervision and guidance of an optometrist, the Optical Management team and the District Training Coordinator.
Most essential functions listed below are learned by on the job training;
Essential Functions
Prepare patients before an examination by gathering medical history information, determining the chief complaint and explaining the exam process. Administering tests to determine the visual capabilities of a patient which include but are not limited to: Auto Refractor, NCT, Visual Acuity, Photography and other ancillary testing. Monitors inventory within exam rooms or in the laboratory and records notes during an examination. Assisting the Optical staff with other duties including; checking in patients, scheduling appointments and customer service. Protects patient confidentiality by making sure protected health information is secured by not leaving patient confidential information in plain sight and logging off the computer before leaving it unattended.
Supervisory Responsibility
This position has no supervisory responsibilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and Experience
High school diploma or GED equivalent. Strong customer service. Ability to give clear and concise instructions to customers. Detailed oriented. Must be able to stand/walk/sit for increments of 4 hours or more.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier, filing cabinets, fax machines and eye medical equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms. Must be able to move lift up to 20 pounds.
Position Type and Hours of Work
This is a full-time position. Days and hours of work varies.
Travel
This position is expected to travel less than 5%.
Reports to: Optical Manager
Classification: Full Time/Non-Exempt
Schedule: Varies
Full Time
The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.
JOB TITLE: Optometric Office Technician / Medical Office Administrator
REPORTS TO: Store General Manager
FLSA STATUS: Hourly; Non-Exempt
POSITION PURPOSE:
The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction.
OPTOMETRIC OFFICE TECHNICIAN
The Optometric Office Technician plays a key role in the optometric practice. Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports.
An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clinical Duties
* Taking patient medical histories
* Preparing patients for examinations
* Administering tests prior to the eye exam
* Assisting doctors during examinations
Administrative Job Duties
* Greeting and directing patients
* Answering telephones
* Updating and maintaining Electronic Medical Records
* Obtaining insurance verification and authorization
* Adjust scheduling for priority patients
* Scheduling appointments
* Processing insurance claim forms
* Patient and insurance billing
* Optometric medical billing and coding
* Vision insurance billing and coding
* Accounts receivable and accounts payable
* Bookkeeping
*The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply.
TRAVEL REQUIREMENTS:
* Occasional travel locally, within 25 mile radius.
QUALIFICATIONS: Experience, Competencies and Education
* Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
* Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
* Experience with personal computers preferred.
* Valid State Driver’s License and State Minimum Insurance coverage.
* High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.
Full Time
GENERAL FUNCTION:
The major responsibility of the Store Manager is to drive profitable sales growth through the delivery of outstanding patient experience. Lead team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.
MAJOR DUTIES & RESPONSIBILITIES:
* Drive profitable store sales by fostering a patient focused retail culture.
* Attainment of plan sales goal and comp store sales growth.
* Positive comp store contribution (year-on-year improvement).
* Manage payroll cost effectively, in accordance with Company standards
* Manage gross margin, in accordance with Company standards
* Effectively train and develop associates to consistently provide a patient care focused experience.
* Develop team of administratively skilled associates that provide support on daily operational tasks.
* Develop strong professional relationships with Doctors.
* Ensure appropriate coverage and quality of Doctor hours.
* Implementation of initiatives to increase number or exams and conversion of exams to sales.
* Participate in business planning and business updates.
* Accountable for the recruitment, training, development, and retention of high performing associates, as measured by:* Selection of brand right associates who demonstrate desired patient care behaviors
* Effective and consistent associate On Boarding
* Utilization of effective daily practice and role-playing
* Employee satisfaction through two-way communication
* Proactive manpower planning for adequate bench strength
* Ensuring positive patient satisfaction, as measured by patient retention and survey responses.
* Ensure each store is effectively merchandised and presented according to standards as measured by:* Execution of planogram
* Execution of visual appearance inside and outside of store (i.e., signage)
* Maintenance of overall standards (i.e. cleanliness, housekeeping)
* Associates exhibit professional presentation (i.e., attire) in accordance with Company standards
* Ensure high quality through customer follow-up, accurate measurements, correct pricing, POS entry, and realistic service delivery time quote as measured by:* Ready when promised
* Remake and return percent as compared to Company average
* Calls to customers to follow-up on purchases
* Maximize Managed Vision Care relationships and sales opportunities.
* Timely implementation of approved Marketing programs
* Execution of signage and promotions according to Company standards.
* Execution of operational procedures:* Safety (security system, safety information posted, fire extinguishers, door locks)
* Maintenance as measured by proper housekeeping, carpet, store front windows, proper lighting, and store safety (safety information posted, fire extinguishers and door locks)
KNOWLEDGE & SKILLS:
* Proven track record of sales growth through sales skills and accountability for sales results.
* Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates.
* Demonstrated ability to deliver an outstanding experience during direct interaction with patients.
* Ability to recruit and select associates and doctors.
* Proven experience and results with a retail or customer service establishment.
* Ability to present and implement decisive and creative solutions to opportunities to grow the business.
* Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
* Foster positive and results-oriented associate and doctor relationships.
* Success in store merchandising and attention to detail.
* Ability to manage priorities through adaptability and flexibility.
* Willingness to take calculated risks
* Attention to detail and follow-up.
* Abilities to multi-task and delegate to maximize patient interaction.
* Computer experience preferred.
EDUCATION:
Bachelor's degree or comparable experience in retail operations.
The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.
Full Time
Health Sciences
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