Law, Public Safety, Corrections & Security

Private Detectives and Investigators

Gather, analyze, compile, and report information regarding individuals or organizations to clients, or detect occurrences of unlawful acts or infractions of rules in private establishment.

A Day In The Life

Law, Public Safety, Corrections & Security Industry

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Salary Breakdown

Private Detectives and Investigators

Average

$51,140

ANNUAL

$24.59

HOURLY

Entry Level

$33,080

ANNUAL

$15.90

HOURLY

Mid Level

$50,710

ANNUAL

$24.38

HOURLY

Expert Level

$64,920

ANNUAL

$31.21

HOURLY


Current Available & Projected Jobs

Private Detectives and Investigators

46

Current Available Jobs

550

Projected job openings through 2030


Sample Career Roadmap

Private Detectives and Investigators

Degree Recommendations


 Cochise College

 Chandler-Gilbert Community College (MCCCD)

 Glendale Community College (MCCCD)

 Glendale Community College (MCCCD)

 Rio Salado College (MCCCD)

Top Expected Tasks

Private Detectives and Investigators


Knowledge, Skills & Abilities

Private Detectives and Investigators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Law and Government

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Administrative

SKILL

Active Listening

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Reading Comprehension

SKILL

Complex Problem Solving

ABILITY

Inductive Reasoning

ABILITY

Near Vision

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity


Job Opportunities

Private Detectives and Investigators

  • Lead Employee Relations Investigator
    UKG (Ultimate Kronos Group)    Phoenix, AZ 85067
     Posted 1 day    

    Lead Employee Relations Investigator

    **General Information**

    Ref #:

    20240038434

    Travel Amount Required:

    Up to 25%

    Job Type:

    Regular-Full Time

    Location:

    Lowell - Massachusetts - United States, USA - USA - Remote, Weston - Florida - United States

    **Company Overview**

    Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers \#WeAreUKG

    **Description & Qualifications**

    Description

    As an Employee Relations Investigator at UKG, you will be responsible for conducting prompt, thorough, and fair investigations comprising of background research, investigative interviews, and debrief meetings in partnership with Legal, HR, and the business. Although you will primarily conduct investigations in your assigned region, you will also be expected to support investigations cross-regionally. Success in this role will require working effectively across geographical and cultural boundaries and discerning systemic issues revealed during the investigative process. Our Employee Relations Investigators demonstrate a high degree of empathy balanced against an ability to provide direct feedback and confront witnesses with difficult information. You must be able to articulate findings to the business in the form of summaries and conclusions so that long-term solutions can be developed and applied. As an Employment Investigator, you will also serve as a Subject Matter Expert (SME) for Employee Relations within your assigned region(s), providing advice and counsel to managers, employees, HRBPs and HR leaders regarding HR policies and best practices and handle complex conflict resolution, terminations, employee/customer complaints, and policy administration, as needed. You will also have the opportunity to deliver compliance education programs and training designed proactively to address workplace issues.

    Employment Investigator Responsibilities:

    • Manage complex employment related investigations, end-to-end, including conducting intake meetings, background research, investigative interviews, and debrief meetings, across UKG office locations within the United States.

    • Partner closely with global cross-functional partners within Legal, Human Resources, Workplace Services, Global Security, Internal Audit, and business units.

    • Investigate complaints involving violations of law or policy, including allegations of discrimination, harassment, retaliation, conflict of interest, and other inappropriate behavior.

    • Ability to discern systemic issues and utilize data to help develop long-term solutions.

    • Provide timely communication to all relevant parties throughout the investigations process, including responding to case escalations.

    • Remain respectful and empathetic in the face of difficult and uncomfortable situations surrounding an investigation.

    • Provide advice and counsel to managers, employees, HRBPs and HR leaders regarding HR policies and best practices and handle performance complex conflict resolution, terminations, employee/customer complaints, and policy administration.

    Qualifications

    Minimum Qualifications:

    • 5+ years of experience investigating and advising on employment-related matters.

    • Experience conducting investigations that will withstand legal scrutiny in multiple jurisdictions.

    • Experience working independently, acting on priorities and exercising proven judgment.

    • Demonstrate collaborative relationship management skills in a highly cross-functional environment.

    • Experience documenting investigation findings and recommendations.

    • Experience presenting findings and recommendations to leadership or those with dissenting opinions.

    • Problem-solving, analytical, critical thinking skills and high degree of working with data.

    • Flexible and adaptable to rapidly changing environment.

    • Experience protecting confidential information demonstrating profound professionalism in keeping sensitive business and personnel matters private.

    • An innate ability to comprehend legal principles and concepts.

    Preferred Qualifications:

    • Juris Doctorate or advanced degree in relevant field

    • Experience identifying relevant legal issues

    • Project management experience both at a strategic and tactical level

    • Formal training and/or Certification in Investigations

    • Experience in conducting facilitation and/or mediations

    • Experience practicing labor and employment law

    • Experience with conducting workplace investigations in assigned region to which you are applying.

    **Pay Transparency for Colorado, New York, Washington and California**

    The pay range for this position in Colorado, New York, Washington and California is $96900 to $139300, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

    Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

    San Francisco Bay Area Pay Law

    There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $96900 to $139300 per year.

    **EEO Statement**

    **Equal Opportunity Employer**

    Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

    View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) and its **supplement** .

    View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

    UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

    **Disability Accommodation**

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].


    Employment Type

    Full Time

  • Criminal Investigator
    Interior, Bureau of Indian Affairs    Whiteriver, AZ 85941
     Posted 2 days    

    Summary This position is located with the Bureau of Indian Affairs, Fort Apache Agency in Whiteriver, Arizona and serves as a Criminal Investigator performing the full range of in-depth investigative duties requiring a comprehensive knowledge of law enforcement, skills involving a high degree of independent judgment, immediate decisions, and a high degree of initiative and resourcefulness. Recruitment, Relocation or Permanent Change of Station (PCS) may be authorized in accordance with agency policy. Responsibilities Organize, plan, and conduct the investigation of major and/or sensitive criminal activity occurring on or impacting Indian country, which can be complex and intricate in nature. Apprehend, arrest, detain and interview all subjects suspected of violations of Federal, State, Tribal and local laws. Testifies at hearings and trials and secures search warrants through processing of affidavit. Gather information at a crime scene, documents interrelationships of facts, relevance of evidence and validity of allegations involving criminal activity. Prepare and/or review reports of investigations to ensure they are prepared in a clear, concise, logical and impartial manner for submission to the appropriate law enforcement, attorneys or prosecutors office. Perform surveillance of sites and suspects and/or perform sensitive undercover assignments to obtain evidence, establish probable cause or link multiple suspects and events to criminal activity. Requirements Conditions of Employment Qualifications EXPERIENCE AND EDUCATION REQUIREMENTS: GL-09: To qualify at the GL-09 grade level, you must have one (1) year specialized experience at or equivalent to the GL/GS-07 investigating and arresting individuals suspected of crimes; participating in surveillance; collecting evidence; and preparing case reports. OR Education: 2 years of progressively higher level graduate education leading to a master's degree or master's or equivalent graduate degree or a LL.B or J.D., in a related field of study OR a combination of specialized experience and education that totals 100% of the experience requirement. OR A combination of experience and education that totals 100% of the requirement above. GS-11: In addition to the experience at lower grade level, to qualify at the GS-11 grade level, you must have one (1) year specialized experience at or equivalent to the GL/GS-09 grade level carrying out investigative duties related to criminal matters including production of reports; testifying in federal, state, tribal and/or local courts; securing search and arrest warrants; gathering information on individuals or organizations suspected of criminal activity; and performing undercover assignments. OR Education: 3 full academic years of progressively higher level graduate education or a Ph.D. or equivalent doctoral degree or a L.L.M. in a related field of study OR a combination of specialized experience and education that totals 100% of the experience requirement. OR A combination of experience and education that totals 100% of the requirement above. GS-12: In addition to the experience at lower grade levels, to qualify at the GS-12 grade level, you must have one (1) year specialized experience at or equivalent to the GS-11 grade level carrying out the full range of in-depth investigative duties related to complex criminal matters in multiple locations, conducting surveillance for extended periods of time to obtain evidence and establish probable cause; and independently writing investigative reports. MEDICAL REQUIREMENTS: The duties of this position require moderate to arduous physical exertion involving walking and standing, use of firearms, and exposure to inclement weather. Manual dexterity with comparatively free motion of finger, wrist, elbow, shoulder, hip, and knee joints is required. Arms, hands, legs, and feet must be sufficiently intact and functioning in order that applicants may perform the duties satisfactorily. Sufficiently good vision in each eye, with or without correction, is required to perform duties satisfactorily. Near vision, corrective lenses permitted, must be sufficient to read printed material the size of typewritten characters. Hearing loss, as measured by an audiometer, must not exceed 35 decibels at 1000, 2000, and 3000 Hz levels. Since the duties of these positions are exacting and responsible, and involve activities under trying conditions, applicants must possess emotional and mental stability. Any physical condition that would cause the applicant to be a hazard too himself/herself, or others is disqualifying. MAXIMUM ENTRY AGE LIMIT: The maximum entry-age for this position shall not exceed age 37, unless you have sufficient prior Federal civilian law enforcement experience or you are a preference eligible veteran. If you are a preference eligible veteran, you may be eligible for this position after your 37th birthday. You must supply a copy of your Defense Department Form 214 (DD-214) along with Standard Form 15 (if applicable) and any associated documentation in accordance with the instructions in this vacancy announcement. Failure to provide this documentation with your application will result in the loss of eligibility to receive a waiver of the maximum entry age requirement. FIREARMS REQUIREMENT: This position requires that the incumbent meet initial and continuing qualifications in the use of firearms as outlined in the Gun Control Act of 1968, amended by the Lautenberg Amendment of 1996. An applicant whose background includes any of the following will be ineligible for consideration: 1) convicted of a crime punishable by imprisonment exceeding one year; 2) has any outstanding warrants or is a fugitive from justice; 3) unlawful user of or addicted to any controlled substance; 4) adjudicated as a mental defective or has been committed to a mental institution; 5) illegally or unlawfully in the United States; 6) renounced U. S. citizenship; 7) subject to a court-ordered restraining order from harassing, stalking, or threatening an intimate partner or child; or 8) convicted of a misdemeanor crime of domestic violence. NOTE: If you have previous law enforcement (LE) Federal experience, you must enter the number of MONTHS when you respond to the questionnaire. For example, if you have 5 years of Federal LE experience, you must enter 60 months, 4 years would be 48 months, etc. Otherwise, the system may screen you out. RESIDENCY REQUIREMENT: Upon selection, employees holding a sworn law enforcement position must reside within 50 miles of their duty station unless a waiver is approved by the OJS Director or Assistant Director. A failure to comply may result in removal from a sworn law enforcement position. SUITABILITY, CLEARANCE & REQUIREMENTS: A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination. All qualification requirements must be met by the closing date of this announcement. Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date. Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date. All new hires earn the beginning salary of their pay grade (Step 1). See 2024 Salary Tables and select the pay chart for Whiteriver, Arizona. If no specific chart is listed for this geographic location, see the "rest of U.S." chart. Education If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study. If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION Additional Information The full performance level of this position is GS-12. Promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. A career ladder promotion is at the discretion of management, and in no way guaranteed. CAREER TRANSITION ASSISTANCE PROGRAMS: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee\_guides/career\_transition.asp . LAND MANAGEMENT WORKFORCE FLEXIBILITY ACT: If applying under the Land Management Workforce Flexibility Act, you must provide documentation to support your eligibility (SF-50) and performance (references and/or performance appraisal). Under the Land Management Workforce Flexibility Act (LMWFA) two groups of individuals are eligible to apply under this announcement: current and/or former employees serving or who have served under time-limited competitive appointments at land management agencies. Land Management Agencies include: Bureau of Indian Affairs, Bureau of Land Management, Bureau of Reclamation, U.S. Fish and Wildlife Service, National Park Service, and U.S. Forest Service. Current appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; AND 3) must have performed at an acceptable level during each period of service. Former appointees: 1) must have been hired under competitive examining procedures to a time limited appointment with a land management agency; 2) must have served under one or more time limited appointment(s) by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years; 3) must have separated for reasons other than misconduct or performance; AND 4) must have performed at an acceptable level through the service period. SPECIAL APPOINTING AUTHORITY: Certain candidates may be eligible to apply under a special hiring authority including those for disabled individuals, Peace Corps employees, Foreign Service employees, veterans, etc. For more information, visit the following OPM websites: USAJOBS Information Center: https://www.usajobs.gov/Help/; Vets Info Guide: http://www.fedshirevets.gov/. VOLUNTARY SEPARATION INCENTIVE PAYMENT: Former Federal Employees are required to indicate whether they received a Voluntary Separation Incentive Payment (VSIP) buyout in their previous employment with the Federal government, and are required to submit a copy of the applicable Notification of Personnel Action (SF-50) regarding the VSIP. Most individuals who accept reemployment with the Federal government within 5 years of receiving the VSIP amount, must repay the gross amount of the separation pay prior to reemployment.


    Employment Type

    Full Time

  • Security Engineer, Investigations - i3
    Meta    Phoenix, AZ 85067
     Posted 3 days    

    **Summary:**

    The Integrity, Investigations, and Intelligence (i3) teams at Meta are dedicated to protecting the users of our family of applications (e.g. Facebook, Instagram, WhatsApp, Oculus) from a multitude of threats including: criminal organizations, human trafficking and exploitation, and scams/fraud. We are seeking security engineers to investigate sophisticated threat actors, advance investigative methods, automate and mature team processes through tooling, and use innovative approaches to protecting people from offline harm. You will have the opportunity to work on some of the most challenging, complicated, and high-visibility risks the company is facing. The ideal candidate will be an innovative self-starter, who is motivated by our mission and results-driven, and will be able to extract, assimilate, and correlate a wide variety of data in order to surface and disrupt threat actors across multiple spaces. Successful candidates must have a proficiency in scripting languages such as PHP or Python and be comfortable with various technical investigative skills.

    **Required Skills:**

    Security Engineer, Investigations - i3 Responsibilities:

    1. Proactively hunt for threats and undetected abuse by leveraging internal data, open-source intelligence, and third party private intelligence.

    2. Investigate complex cases to understand how abuse is occurring and implement enforcement strategies to mitigate and/or detect harm.

    3. Identify areas to automate investigative tooling and tradecraft.

    4. Analyze and interpret large datasets to advance investigations, quantify trends or support findings.

    5. Implement effective strategies to prevent and disrupt abuse at scale.

    6. Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.

    7. This role involves exposure to graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

    **Minimum Qualifications:**

    Minimum Qualifications:

    8. 3+ years work experience in cyber security, private sector security investigations and intelligence, government, and/or intelligence.

    9. Experience working with Python, PHP or similar scripting languages.

    10. Proven experience conducting large scale data analysis and utilizing big data tools such as Maltego, Palantir, Tableau, etc.

    11. Track record of effective communication and presenting technical findings.

    12. Experience investigating and acting on high-impact threats.

    13. A combination of investigative skills and engineering skills.

    **Preferred Qualifications:**

    Preferred Qualifications:

    14. Experience working or managing projects that have enterprise-wide impact and/or multi-organization cross functional stakeholders.

    15. Subject matter expertise with either criminal organizations, child safety, human exploitation, or fraud/scams.

    16. Familiarity with sophisticated cyber threats.

    17. Experience with open source investigation techniques and familiarity with a variety of internet research tools.

    18. Experience working with a team spanning multiple locations/time zones.

    19. Experience to work within a fast-paced environment where priorities shift and change.

    20. Experience prioritizing and executing with minimal direction or oversight.

    21. BS/MS or equivalent experience in Computer Science, Information Systems, Intelligence Studies, Cybersecurity or related field.

    **Public Compensation:**

    $105,000/year to $173,000/year + bonus + equity + benefits

    **Industry:** Internet

    **Equal Opportunity:**

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].


    Employment Type

    Full Time

  • Background Investigator I
    CACI International    Scottsdale, AZ 85258
     Posted 4 days    

    Background Investigator I

    Job Category: Service Contract Act

    Time Type: Part time

    Minimum Clearance Required to Start: Top Secret

    Employee Type: Part-Time On-Call

    Percentage of Travel Required: Up to 25%

    Type of Travel: Continental US

    * * *

    At CACI, background investigation is more than research and reports; it's your chance to contribute to the safety and security of our nation in the company of colleagues who value trust and integrity above all else. CACI fosters a culture based on integrity, strong ethics, quality, and professionalism.

    Our staff has been an industry-leading provider of federal background investigations since 2004 and employs full-time and part-time investigators in all 50 U.S. states, Puerto Rico, Guam, the U.S. Virgin Islands, and other U.S. territories.

    **What You’ll Get to Do:**

    + Conduct comprehensive interviews with subjects, employers, associates, references, and other knowledgeable individuals and review appropriate records to obtain facts to resolve all material issues in a case or to establish the background, reputation, character, suitability, or qualifications of the subject under investigation. Document all information and submit a detailed report of investigation within a strict required timeline.

    + Attend a four-week intensive virtual, online training with additional in-field shadowing and mentorship with a Senior Investigator

    + TDY opportunity at locations across the U.S. for 2 or more weeks in duration

    + Opportunities to work on DCSA, DHS, Paper Proof, and Excalibur contracts

    **You’ll Bring These Qualifications:**

    + A Bachelor’s Degree or 4 years of general experience demonstrating progressive responsibility in problem solving, planning and organizing work, and communicating effectively orally and in writing.

    + Ability to obtain/maintain a favorable determination based on a T5 Investigation

    + A sense of mission in support of national security initiatives

    + An impeccable work ethic, integrity, and can-do attitude

    + A current driver’s license, reliable personal vehicle, and willingness to extensively travel locally on a daily basis dependent on assignment location

    + A home office equipped with high-speed Internet ($50 monthly internet stipend is provided)

    + A personal computer compatible with Microsoft applications (e.g. Word and Excel)

    + Ability to walk, type, sit, or stand for long periods of time

    + Excellent time management skills

    + Exceptional written and oral communication skills, such as typing detailed, extensive, and lengthy reports and includes:

    + Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

    + Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

    + Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.

    **These Qualifications Would Be Nice to Have:**

    + Clearance: Active Top Secret Clearance based on a T5

    **What We Can Offer You:**

    - We’ve been named a Best Place to Work by the Washington Post.

    - Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

    - We offer competitive benefits and learning and development opportunities.

    - We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

    - For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

    **Company Overview:**

    CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

    This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.​

    **Minimum Req** **uired Hourly Wage:**

    $23.30

    There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .


    Employment Type

    Full Time

  • Security Engineer, Investigations - i3
    Meta    Phoenix, AZ 85067
     Posted 8 days    

    **Summary:**

    The Integrity, Investigations, and Intelligence (i3) teams at Meta are dedicated to protecting the users of our family of applications (e.g. Facebook, Instagram, WhatsApp, Oculus) from a multitude of threats to include child safety and youth issues. We are seeking a security engineer to investigate sophisticated threat actors, advance investigative methods, automate and mature team processes through tooling, drive innovative approaches to protecting people from offline harm, and lead a diverse group of cross-functional problems to find scaled solutions to youth-related abuses. You will have the opportunity to work on some of the most challenging, complicated, and high-visibility risks the company is facing.The ideal candidate will be an innovative self-starter, who is motivated by our mission and results-driven, and will be able to extract, assimilate, and correlate a wide variety of data in order to surface and disrupt threat actors across multiple spaces. Successful candidates must have a proficiency in scripting languages such as PHP or Python and be comfortable with various technical investigative skills. The candidate will work diligently on their own, empower their teammates, efficiently share knowledge, and translate investigative findings into scaleable insights. A mix of technical, leadership, business acumen coupled with polished communication and a strong desire to learn are keys to success in this position.

    **Required Skills:**

    Security Engineer, Investigations - i3 Responsibilities:

    1. Engage cross-functionally with other teams to develop shared taxonomy, implement effective strategies to prevent and disrupt abuse at scale and represent i3 across the problem space.

    2. Assist in the development of the team’s long-term strategy to improve tactics, discoverability of threats, and enhance investigative efficiencies.

    3. Proactively hunt for threats and undetected abuse by leveraging internal data, open-source intelligence, and third party private intelligence.

    4. Investigate complex cases to understand how abuse is occurring and implement enforcement strategies to mitigate and/or detect harm.

    5. Identify areas to automate investigative tooling and tradecraft

    6. work through others to ensure successful implementation beyond the immediate team.

    7. Analyze and interpret large datasets to advance investigations, quantify trends or support findings.

    8. Address sensitive content issues, including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.

    9. This role involves exposure to graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

    **Minimum Qualifications:**

    Minimum Qualifications:

    10. 10+ years of work experience in cyber security, private sector security investigations and intelligence, government, and/or intelligence.

    11. 5+ years of experience working with Python, PHP or similar scripting languages.

    12. 2+ years experience as technical lead or team lead in an adversarial and/or investigative space with experience driving team strategic direction.

    13. Proven experience conducting large scale data analysis and utilizing big data tools such as Maltego, Palantir, Tableau, etc.

    14. Track record of proficient communication and presenting technical findings.

    15. Experience investigating and acting on high-impact threats.

    16. Experience prioritizing and executing with minimal direction or oversight.

    17. Experience in fast-paced environments where priorities shift and change.

    18. A combination of investigative skills and engineering skills.

    19. Experience working with a team spanning multiple locations/time zones.

    **Preferred Qualifications:**

    Preferred Qualifications:

    20. Experience working or managing projects that have enterprise-wide impact and/or multi-organization cross functional stakeholders.

    21. Subject matter expertise with child safety or human exploitation.

    22. Familiarity with sophisticated cyber threats.

    23. BS/MS or equivalent experience in Computer Science, Information Systems, Intelligence Studies, Cybersecurity or related field.

    24. Experience leading and empowering teammates.

    25. Experience contributing to the security community (open source, academic research, industry research, blogs, presentations, etc.).

    **Public Compensation:**

    $177,000/year to $251,000/year + bonus + equity + benefits

    **Industry:** Internet

    **Equal Opportunity:**

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].


    Employment Type

    Full Time

  • Surveillance Investigator
    Allied Universal    Phoenix, AZ 85067
     Posted 8 days    

    Allied Universal® Compliance and Investigations, North America’s leading expert insurance claim investigations, compliance and corporate governance company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time compliance and investigation jobs!

    Allied Universal® is hiring a Surveillance Investigator. Surveillance Investigators perform discreet mobile and stationary surveillance of Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

    + **Remote work options!**

    + **Flexible schedules!**

    + **Auto and travel allowances!**

    **RESPONSIBILITIES:**

    + Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability

    + Utilize various surveillance techniques and equipment to monitor subjects covertly

    + Document and report observations, activities, and any relevant information in a clear and concise manner

    + Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts

    + Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

    **QUALIFICATIONS (MUST HAVE):**

    + High school diploma or equivalent

    + Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course

    + Prior experience in insurance or investigations

    + Flexibility to work varied and irregular hours/days including weekends and holidays

    + Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors

    + Proficient in utilizing laptop computers, video cameras and cell phones

    + Capable of maintaining focus and multitasking effectively in a dynamic environment

    + Demonstrated ability to manage stressful situations with composure and professionalism

    + Ability to work in a very independent environment

    **PREFERRED QUALIFICATIONS (NICE TO HAVE):**

    + Military experience

    + Law enforcement

    + Insurance administration experience

    + College degree in Criminal Justice

    + Two (2) or more years of experience in insurance or investigations

    **BENEFITS:**

    + Medical, dental, vision, basic life, AD&D, and disability insurance

    + Enrollment in our company’s 401(k)plan, subject to eligibility requirements Seven paid holidays annually, sick days available where required by law

    + Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law.

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Job ID:** 2024-1208081

    **Location:** United States-Arizona-Phoenix

    **Job Category:** Compliance & Investigations


    Employment Type

    Full Time

  • Surveillance Investigator
    Allied Universal    Tucson, AZ 85702
     Posted 8 days    

    Allied Universal® Compliance and Investigations, North America’s leading expert insurance claim investigations, compliance and corporate governance company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time compliance and investigation jobs!

    Allied Universal® is hiring a Surveillance Investigator. Surveillance Investigators perform discreet mobile and stationary surveillance of Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

    + **Remote work options!**

    + **Flexible schedules!**

    + **Auto and travel allowances!**

    **RESPONSIBILITIES:**

    + Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability

    + Utilize various surveillance techniques and equipment to monitor subjects covertly

    + Document and report observations, activities, and any relevant information in a clear and concise manner

    + Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts

    + Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

    **QUALIFICATIONS (MUST HAVE):**

    + High school diploma or equivalent

    + Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course

    + Prior experience in insurance or investigations

    + Flexibility to work varied and irregular hours/days including weekends and holidays

    + Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors

    + Proficient in utilizing laptop computers, video cameras and cell phones

    + Capable of maintaining focus and multitasking effectively in a dynamic environment

    + Demonstrated ability to manage stressful situations with composure and professionalism

    + Ability to work in a very independent environment

    **PREFERRED QUALIFICATIONS (NICE TO HAVE):**

    + Military experience

    + Law enforcement

    + Insurance administration experience

    + College degree in Criminal Justice

    + Two (2) or more years of experience in insurance or investigations

    **BENEFITS:**

    + Medical, dental, vision, basic life, AD&D, and disability insurance

    + Enrollment in our company’s 401(k)plan, subject to eligibility requirements

    + Seven paid holidays annually, sick days available where required by law

    + Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law.

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Job ID:** 2024-1208087

    **Location:** United States-Arizona-Tucson

    **Job Category:** Compliance & Investigations


    Employment Type

    Full Time

  • Investigations Consultant
    Highmark Health    Phoenix, AZ 85067
     Posted 9 days    

    **Company :**

    Highmark Inc.

    **Job Description :**

    **JOB SUMMARY**

    This job is responsible for development and implementation of strategic audit plans utilizing numerous inputs including contracts, industry trends and revenue maximization schemes. The incumbent will also work with other audit team members and external vendors to develop specific auditing techniques to identify overbilling and potential recoveries/ savings. Will be called upon as a subject matter expert for investigations providing guidance and mentoring to investigative team. Must be able to testify in a court of law, prepare cases for referral to various federal, state and local law enforcement entities and work with those agencies through closure of the case. Conduct audits for proactive and investigative purposes to comply with internal audit and regulatory requirements.

    **ESSENTIAL RESPONSIBILITIES**

    + Analyze and evaluate claim processes specific to professional, hospital, ambulatory surgical center, home health and durable medical equipment to identify key areas of risk exposure and develop plans to mitigate risks and maximize financial recoveries/savings.

    + Work with audit teams and external audit vendors to identify overbilling, determine data analysis routines and audit approaches.

    + Work with operational areas to recover identified overpayments, performing a follow-up review to ensure that the claims were adjusted correctly, resulting in expected recovery/savings.

    + Perform claims system extracts and create reports, graphs, and charts to timely identify trends and patterns of potential healthcare fraud, waste and abuse. Communicate findings to company management of various areas including provider relations, reimbursement etc.

    + Calculate overpayments in established fraud, waste or abuse cases. Identify all fraudulent activity included in the case, determine what lines of business were involved in the fraudulent activity, and measure overpayment by means of sampling or complete review. Negotiate settlements with providers.

    + Maintain current case related information on all applicable case management tracking systems.

    + Provide investigative support and mentoring to investigative team members.

    + Function as a project lead for special investigation projects of varying complexity.

    + Other duties as assigned or requested.

    **EDUCATION**

    **Required**

    + Bachelor's degree in Accounting, Finance, Business Administration, Nursing, IT or Related Field

    **Substitutions**

    + 6 years of related and progressive experience in lieu of Bachelor's degree

    **Preferred**

    + Master's degree in Fraud, Forensics Accounting, Business or related field

    **EXPERIENCE**

    **Required**

    + 7 years of in the Health Insurance industry and/or Healthcare Fraud investigations

    + 3 years in leading projects of varying size and complexity

    **Preferred**

    + 5 years in Financial Analysis in an acute care hospital or health insurance setting

    + 5 years in professional billing, facility Patient Financial Services, HIM, Internal Audit, Professional/Facility Reimbursement or Provider Contracting

    **LICENSES or CERTIFICATIONS**

    **Required**

    + None

    **Preferred**

    + Certified Fraud Examiner (CFE)

    + Certified Professional Coder (CPC)

    + Certified Professional Coder- Hospital(CPC-H)

    + Certified Outpatient Coder (COC)

    + Accredited Healthcare Fraud Investigator (AHFI)

    **SKILLS**

    + Must have knowledge of provider facility payment methodology, claims processing systems and coding and billing proficiency

    + Must have understanding of technical and financial aspects of the health insurance industry

    + Strong personal computer skills, along with the ability to use fraud/abuse data mining tools are required

    + Must possess excellent communication skills and be detailed oriented

    + Strong written and oral communication skills

    + Strong relationship building skills

    + Client focused with strong business acumen

    + Self-starter with the ability to work under pressure independently and as part of a team

    + Ability to think strategically and act proactively to create strong trust and confidence with business units

    + Strong innovative problem-solving capabilities

    **Language (Other than English):**

    None

    **Travel Requirement:**

    0% - 25%

    **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

    **Position Type**

    Office-based

    Teaches / trains others regularly

    Frequently

    Travel regularly from the office to various work sites or from site-to-site

    Rarely

    Works primarily out-of-the office selling products/services (sales employees)

    Never

    Physical work site required

    Yes

    Lifting: up to 10 pounds

    Constantly

    Lifting: 10 to 25 pounds

    Occasionally

    Lifting: 25 to 50 pounds

    Rarely

    **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

    **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

    _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

    _Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

    **Pay Range Minimum:**

    $78,900.00

    **Pay Range Maximum:**

    $146,000.00

    _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

    EEO is The Law

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

    For accommodation requests, please contact HR Services Online at [email protected]

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

    Req ID: J242681


    Employment Type

    Full Time

  • AML Investigator, U.S. Sanctions Compliance & Watch List Management
    BMO Financial Group    Virtual, AZ
     Posted 9 days    

    This position is responsible for conducting second level analysis to determine the validity of potential sanctions violations generated by the sanctions screening software and process the entries created. Performing analysis and developing a deeper understanding of AML/OFAC requirements and implications. Staying current on sanctions regulatory changes, screening best practices, key enforcement actions and related industry trends.

    Conducts investigations to identify, assess, decision and report on activity that indicates an exposure to financial crimes. Ensures potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. Provides subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with criminal risk frameworks and standards to ensure compliance as well as support trending, analysis and insights generation.

    + Develops solutions and makes recommendations based on an understanding of business strategy and stakeholder needs.

    + Provides advice and guidance to assigned business/group on implementation of solutions.

    + Helps determine business priorities and best sequence for execution of business/group strategy.

    + Conducts independent analysis and assessment to resolve strategic issues.

    + Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

    + Builds effective relationships with internal/external stakeholders (e.g. law enforcement agencies and other Financial Institutions to collaborate in investigations).

    + Ensures alignment between stakeholders.

    + Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.

    + Identifies business needs, provides content/develops tools and training programs; may include delivery of training to audiences.

    + Analyzes and assesses incidents or cases that may be complex and require knowledge on several different product lines.

    + Prepares reports, notifications and activity/case filings per guidelines and standards.

    + Supports the planning and implementation of programs designed to minimize risk exposures and maximize the efficiency and effectiveness of the analytical processes.

    + Provides input and develops recommendations for process and customer service improvements.

    + Stays abreast of financial crimes risk trends, relevant regulations and compliance standards.

    + Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.

    + Supports the collection of evidence and information to be used for multiple purposes including incident reports/filings, loss prevention, litigation and criminal prosecution, management information and statistics, and process improvements.

    + Documents actions and information found throughout the investigation to develop and maintain account/case files.

    + Develops and maintains an understanding of the financial crime management processes, frameworks and techniques.

    + Gathers and formats data into regular and ad-hoc reports, and dashboards.

    + Analyzes data and information to provide insights and recommendations.

    + Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.

    + Provides notification, information and instructions to internal/external stakeholders related to incidents as necessary.

    + Focus may be on a business/group.

    + Thinks creatively and proposes new solutions.

    + Exercises judgment to identify, diagnose, and solve problems within given rules.

    + Works mostly independently.

    + Broader work or accountabilities may be assigned as needed. **Qualifications:**

    + Typically, between 3-5 years of relevant experience and a post-secondary degree in related field of study or an equivalent combination of education and experience.

    + Knowledge of risk and regulatory requirements as they apply to financial crimes is an asset.

    + Knowledge of banking products, services, processes, and organization is an asset.

    + Specialized knowledge from education and/or business experience.

    + Verbal & written communication skills - In-depth.

    + Collaboration & team skills - In-depth.

    + Analytical and problem solving skills - In-depth.

    + Influence skills - In-depth.

    **Compensation and Benefits:**

    $41,715.00 - $73,800.00

    **Pay Type:**

    Salaried

    The above represents BMO Financial Group’s pay range and type.

    Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

    BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

    **We’re here to help**

    At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

    As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

    To find out more visit us at https://jobs.bmo.com/us/en

    BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

    Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.


    Employment Type

    Full Time

  • Queue Investigation (Hybrid)
    Aston Carter    Tempe, AZ 85282
     Posted 9 days    

    Description:

    Contract to hire!

    Schedule: 9:30 – 6:00 (FRI, SAT, SUN, MON, TUE)

    This role will involve working with Carriers and Disruption Management. This person will be working with inbound vendors for outbound calls. Will be using up to

    3-5 programs at a given time. Needs to be tech savvy. They will work with high-priority and notifications/flags within the system. *Detecting system failures.

    They will inquire and seek to understand why the system has a flag. EX:Tracking drivers (sitting too long, missed loads), Fraud Prevention,

    Verification, Not having BOL, alerts, not arriving to arrival, notifications of delay.

    –Walkthroughs of situations

    –Investigations

    Backgrounds:

    Tech

    Savvy (Internal systems)

    CSR (inbound or outbound)

    Collections, insurance, claims, investigations

    Problem solver

    Call control

    Documentation

    Attention to detail

    Open to change and fast-paced

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

    Diversity, Equity & Inclusion

    At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

    + Hiring diverse talent

    + Maintaining an inclusive environment through persistent self-reflection

    + Building a culture of care, engagement, and recognition with clear outcomes

    + Ensuring growth opportunities for our people

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.


    Employment Type

    Full Time


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