Azpipeline_org

Law, Public Safety, Corrections & Security

Immigration and Customs Inspectors

Investigate and inspect persons, common carriers, goods, and merchandise, arriving in or departing from the United States or between states to detect violations of immigration and customs laws and regulations.

Salary Breakdown

Immigration and Customs Inspectors

Average

$76,650

ANNUAL

$36.85

HOURLY

Entry Level

$71,100

ANNUAL

$34.18

HOURLY

Mid Level

$75,850

ANNUAL

$36.47

HOURLY

Expert Level

$80,600

ANNUAL

$38.75

HOURLY


Current Available & Projected Jobs

Immigration and Customs Inspectors

59

Current Available Jobs

5,150

Projected job openings through 2024


Sample Career Roadmap

Immigration and Customs Inspectors


Top Expected Tasks

Immigration and Customs Inspectors


Knowledge, Skills & Abilities

Immigration and Customs Inspectors

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Law and Government

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Psychology

SKILL

Active Listening

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Reading Comprehension

SKILL

Social Perceptiveness

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Inductive Reasoning

ABILITY

Near Vision


Job Opportunities

Immigration and Customs Inspectors

  • Administrative Assistant II - Bilingual
    Southwest Human Development    Phoenix, AZ 85008
     Posted 42 minutes    

    Administrative Assistant II – Bilingual

    Southwest Human Development is seeking an Administrative Assistant II - Bilingual to join our Children’s Developmental Center (CDC). This role will be responsible for diverse administrative duties while working together with the other Administrative Assistants to accomplish administrative duties within the department.

    The CDC specializes in children ages birth to five with complex developmental needs, feeding and eating problems, additional needs stemming from being a fragile infant, autism spectrum disorders, and developmental delays due to trauma.

    Primary Duties:

    Provide administrative support to our ADAPT Shop, Feeding, Floortime, and ongoing therapy programs

    Provide resources and process referrals for families and team members

    Schedule and maintain the clinic’s evaluation calendar

    Maintain and update department’s data within a variety of data systems and billing spreadsheets

    Check health plan eligibility status

    Complete pre-authorization and prescription requests

    Request medical records, obtain release of information and adhere to HIPAA regulations safeguarding Protected Health Information

    Route requests of information, therapy reports, service plans and insurance information to appropriate recipients

    Spanish translation and interpretation of documents

    Conduct caregiver surveys

    Provide statistical data

    Process phone, email and fax messages

    Order office and evaluation supplies and maintain inventory

    Collaborate with administrative and management teams on special projects

    Qualifications:

    High school diploma or GED

    Minimum of three years administrative experience is required

    Bilingual in English/Spanish (both spoken and written fluency) is required

    Advanced in Microsoft Windows Office applications is required.

    Effective interpersonal and written communication skills is required.

    Proficient digital document management is preferred.

    Prior experience with work tasks that support families and children is preferred

    Valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card is required

    Compensation: DOE

    We offer a full benefits package to all full-time employees; including medical, dental, a vision, a wellness program, paid time off, pre-tax and Roth 401(k) plans and life insurance.


    Southwest Human Development is an Equal Opportunity Employer.


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Industry

    Human Services

    Employment Type

    Full Time

  • Bilingual (English/ Spanish) Senior Customer Service Representative (Member Engagement) – Phoenix, AZ – $750 Sign On Bonus For External Candidates
    UnitedHealth Group    Phoenix, AZ 85040
     Posted about 4 hours    

    The Senior Customer Service Representative (Member Engagement) role is within the Government Programs segment of United Healthcare. This position is a non-licensed role who will be responsible for leading both outbound and inbound call efforts building connections with current and past United Healthcare members through exceptional customer service skills. The primary focus of this team is to positively influence the growth and retention of our C&S Dual Special Needs membership. During peak times of the business year, Retention plays a vital role in supporting key business partners maintain the growth of our plan membership through the various call campaigns projects and initiatives. Primary focus of NRT Specialists is to identify the unique needs of each member and provide support and information to help close potential gaps in care.

    This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 7:00pm Local Time, Monday – Friday. It may be necessary, given the business need, to work occasional overtime and weekends. Our office is located at 4425 E. Cotton Center Blvd Phoenix, AZ 85040.

    We offer 4 weeks of paid training. The hours during training will be 9am to 5:30pm Monday-Friday. Training will be conducted virtually from your home.

    *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

    Primary Responsibilities:

    Inbound and Outbound Call Campaign Support & Results:

    Maintain a basic understanding of State Medicaid benefits
    Meet/Exceed basic call center metrics and expectations consistently (Quality, Adherence, Call Efficiency, Campaign outcomes, Attendance, etc.)
    Accurately and efficiently collect and input pertinent information obtained into the appropriate company systems
    Ability to navigate through multiple systems simultaneously, with a general understanding of the United HealthCare Products and Benefits.
    Create meaningful, compassionate connections with C&S Dual Special Needs members while engaging in fact finding conversations
    Demonstrate compassion while working with individuals who are economically disadvantaged, medically underserved or without employer funded health coverage
    Displays compassion and understanding for the Medicaid population.
    Outbound: 75%

    Daily management and completion of multiple Community and State Dual Special Need call campaigns with initiatives that vary by campaign
    Strong understanding of prioritizing business goals to meet expected campaign deadlines
    With frequent change in campaigns, showcase the ability to exhibit self-direction on prioritizing the daily campaign needs with limited direction
    Adhere to call center format of a prescheduled day, demonstrating flexibility for both inbound and outbound call efforts
    Conduct former member surveys thoroughly and professionally while following an approved script
    Contact newly enrolled members to welcome them to our health plans. The primary goal of this interaction is to verify key information about the member, review the plan benefits available maximizing the value of their health plan benefits. The representative should develop a positive relationship and ensure the member has the information and documentation they need to have a compassionate and empathetic experience as our member.
    Complete a Health Assessment (HA) following the UnitedHealthcare national standard HA as programmed into ICUE database.
    Inbound: 15%

    Effective organizational skills with a personal focus to complete tasks within communicated deadlines
    Excellent communication skills – demonstrating high level writing .and verbal skills. Effective with communicating information and active listening
    Identifies and assesses member’s needs quickly and accurately
    Ability to multi-task; understand different Retention campaigns and how United Healthcare can become or remain relevant in key markets
    Collaborate with our Producer Help Desk team, aiding our Field Agents in Medicaid Verification requests as business needs arise.
    Offline Performance Focus: – 10%

    Work effectively within a team setting and collaboratively with multiple business partners throughout the Medicare & Medicaid business to further the goals of the organization
    Building skills through Team Meetings, 1×1 Coaching, Call calibrations, Peer Coaching’s etc.
    Willingness to accept feedback and apply applicable coaching
    Desired Soft Skills

    Understand & supportive of company’s vision and mission linked to direct application of methods and strategies to accomplish Community and State Dual Special Needs business goals.
    Self-driven goal-oriented individual with the desire to go above and beyond for a member while meeting/exceeding business metrics
    Ability to demonstrate United HealthCare’s Core Values with internal and external interactions.
    Team player with the ability to be flexible in a changing environment.
    Demonstrates appropriate communication techniques when responding to members, particularly in stressful situations
    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications:

    High school diploma / GED (or higher)
    2+ years of customer service &/or Call Center experience analyzing and solving member problems
    Bilingual fluency in English and Spanish
    Experience with Windows PC applications which includes the ability to learn new and complex computer system applications and phone systems
    Availability to work 40 hours per week within the operating hours of 7:00 am – 7:00 pm M-F, with an expectation to adjust schedules and work required overtime (to include Holiday’s and Weekends) based on business needs.
    Peak required Overtime periods include but are not limited to Q4 & Q1 of each year.
    You will be asked to perform this role in an office setting or other company location, however, may be required to work from home temporarily due to space limitations
    If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
    Preferred Qualifications:

    Healthcare related experience
    Telecommuting Requirements:

    Reside within commutable distance of the office location: 4425 E. Cotton Center Blvd Phoenix, AZ 85040.
    Required to have a dedicated work area established that is separated from other living areas and provides information privacy
    Ability to keep all company sensitive documents secure (if applicable)
    Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
    Physical and Work Environment

    Ability to converse with members for a full day’s work, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, long periods working at a computer, sedentary work
    Service center environment has a moderate noise level due to representatives talking, computers, printers, and floor activity
    UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.


    Seniority Level

    Entry (non-student)

    Industry

    Business Management & Administration

    Employment Type

    Full Time

  • Medical interpreter
    Banner Health    Mesa, AZ 85213
     Posted about 20 hours    

    **Primary City/State:**

    Mesa, Arizona

    **Department Name:**

    Language & Cultural Svcs

    **Work Shift:**

    Varied

    **Job Category:**

    Clinical Support

    Located on an 80-acre campus in Mesa, Arizona, Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. We provide an abundance of exceptional opportunities with more than 600 licensed beds, including over 100 dedicated to children. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology and emergency medicine. With 21 operating rooms, we offer a full range of surgical specialties and advanced technology that includes the daVincir Surgical System. About Banner Cardon Children's Medical Center If you desire to provide the best care possible to the most vulnerable patients, come to Cardon Children's Medical Center in Mesa, Ariz. Within our 248-bed, state-of-the-art facility, specially trained nurses, physicians and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high quality, child-friendly, family-centered care. Our facilities feature a recently expanded 104-bed NICU, a 24-bed PICU, six pediatric ORs and a 26-bed ED. We also offer dedicated pediatric rehab, radiology, oncology and hematology capabilities. With clinical diversity, exceptional training programs and a supportive culture, this is a place where you can grow in your career as you help our very special patients.

    POSITION SUMMARY

    This position provides interpretation for Limited English Proficient (LEP) patients and their families. This position acts as a neutral party in the role as a conduit of information between healthcare providers and patients and families.

    CORE FUNCTIONS

    1. Acts as a conduit of information for all clinical services including medical terminology and support services, policies and procedures to LEP patients.

    2. Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.

    3. Documents accurately, completely and clearly all interpretation services.

    4. Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between patients/family, as it relates to medical care.

    5. Acts as a neutral party in the role as a conduit of information between health care staff and patients and families. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, volunteers and all other members of the interdisciplinary health care team. External Customers: family members.

    MINIMUM QUALIFICATIONS

    Must possess a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.

    Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter. Requires an understanding of medical terminology. Effective 9/1/2019, all new hires or transfers into the role must pass a written and oral exam with a score of 75% or above. Must demonstrate effective communication skills, problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.

    PREFERRED QUALIFICATIONS

    Bachelor’s degree in communications or health care related field.

    Additional related education and/or experience preferred.

    Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability.


    Employment Type

    Full Time

  • Bilingual CSR! MON-FRI!!
    Aerotek    TEMPE, AZ 85282
     Posted 2 days    

    **Start Date: 6/29 (still start on a Tuesday)**

    **Pay** : $16.75, $17.55 for bilingual Spanish candidates

    **Schedule** : Must be available to work Mon-Fri between 5a-6p and Saturday between 7a-3p.

    **Location** : Tempe

    **Job Details:**

    These Patient Care Rep’s will be handing 80+ inbound calls

    per day from members looking to sign up for mail order pharmacy services

    **Additional Skills & Qualifications:**

    Must Haves: - At least 1-2 years of Call Center experience

    If interested please email resume to: yelsisi@aerotek.com

    **About Aerotek:**

    We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Bilingual Customer Service Representative! $17HR
    Aerotek    Phoenix, AZ 85067
     Posted 2 days    

    **Job Description:**

    CSR I: 1-3 years of call center experience

    40-60 inbound Calls Per Day – 8 minute handle time

    Responsible for handling all new work Orders and Existing Work Orders

    liaison between clients and network of vendors

    Develop and maintain positive client relations required to ensure superior client satisfaction

    Receive and handle customer calls and email requests for services

    Manage real-time inquires while keeping track of and responding to commitments

    Escalate all disputes or un-satisfied service confirmations in a timely manner

    Remain on the queue and address all requests and customer questions

    Enter information into our database and ensure consistency and accuracy

    **Qualifications:**

    High school diploma required - Verification is done

    Ability to type 35 wpm at minimum required

    1-5 years of Call Center Experience:

    Needs to have a “Troubleshooting Mentality”, Someone who thinks quick

    **Details:**

    **Location:** Office is Near Sky Harbor Airport

    **Pay** : CSR I: $16 ... CSR II: $17…. $1 Shift Differential if Bilingual, work after 6pm, or on the Weekends.

    Training Schedule for first 1-2 Weeks: M-F 7am - 4pm

    Post Training Schedules: Hours of operation 4am-9pm 7 days a week. Can choose 4x10s or 5x8s. Quarterly shift bid moving forward.

    Brand New Building Near the Airport

    Nice Patio Area with Lounge Seating

    Kitchen stocked with Coffee, Water and Tea

    Market Snack bar stocked with food for purchase

    Game room for breaks

    Jeans and T-shirts are permitted

    If interested please email resume to yelsisi@aerotek.com to apply

    **About Aerotek:**

    We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Bilingual Customer Service Representative! $17HR
    Aerotek    Phoenix, AZ 85067
     Posted 2 days    

    **Job Description:**

    CSR I: 1-3 years of call center experience

    40-60 inbound Calls Per Day – 8 minute handle time

    Responsible for handling all new work Orders and Existing Work Orders

    liaison between clients and network of vendors

    Develop and maintain positive client relations required to ensure superior client satisfaction

    Receive and handle customer calls and email requests for services

    Manage real-time inquires while keeping track of and responding to commitments

    Escalate all disputes or un-satisfied service confirmations in a timely manner

    Remain on the queue and address all requests and customer questions

    Enter information into our database and ensure consistency and accuracy

    **Qualifications:**

    High school diploma required - Verification is done

    Ability to type 35 wpm at minimum required

    1-5 years of Call Center Experience:

    Needs to have a “Troubleshooting Mentality”, Someone who thinks quick

    **Details:**

    **Location:** Office is Near Sky Harbor Airport

    **Pay** : CSR I: $16 ... CSR II: $17…. $1 Shift Differential if Bilingual, work after 6pm, or on the Weekends.

    Training Schedule for first 1-2 Weeks: M-F 7am - 4pm

    Post Training Schedules: Hours of operation 4am-9pm 7 days a week. Can choose 4x10s or 5x8s. Quarterly shift bid moving forward.

    Brand New Building Near the Airport

    Nice Patio Area with Lounge Seating

    Kitchen stocked with Coffee, Water and Tea

    Market Snack bar stocked with food for purchase

    Game room for breaks

    Jeans and T-shirts are permitted

    If interested please email resume to yelsisi@aerotek.com to apply

    **About Aerotek:**

    We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Interpreter Pool- Spanish
    Valleywise Health    Phoenix, AZ 85067
     Posted 4 days    

    Under the supervision of the Manager of Language & International Programs and Supervisor Language Services, this position provides accurate face to face, telephonic and video interpretations from English into Spanish and vice versa of medical and non-medical information in direct services to physicians and/or other health care providers and staff who serve patients, their families or other community members who cannot speak or understand English, when specifically required by the provider. Conducts sight translations of basic healthcare documents by orally translating the content.

    Qualifications:

    Education:

    + Requires a High school diploma or GED; and must be a graduate of a Bilingual Assistant course or other accredited language interpretation certification program. A Bachelor degree in Spanish, Language or Bilingual Education is preferred.

    Experience:

    + Requires up to one (1) year of healthcare interpretation experience that demonstrates an understanding of the required knowledge, skills and abilities.

    Specialized Training:

    + Must successfully complete a Bilingual Assistant course.

    Certification/Licensure:

    + Prefer certification through an accredited language interpretation certification program (e.g. Certification Commission of Healthcare Interpreters or National Board of Certification for Medical Interpreters).

    Knowledge, Skills & Abilities:

    + Requires the ability to read, write and speak effectively in English and Spanish.

    + Must be bilingual in English and Spanish as spoken in the Southwestern US.

    + Must have acute knowledge and understanding of cultural diversity and language of targeted populations.

    + Current knowledge of medical terminology in English and Spanish, interpretation techniques, interviewing and communication skills.

    + Requires excellent interpersonal, communication, customer service and cultural competence skills.

    + Must have and maintain a high level of skill, proficiency and professionalism when interpreting.

    + Due to the sensitive nature of much of the information processed by this position, a high degree of integrity and confidentiality must be maintained at all times.


    Employment Type

    Full Time

  • Customer Service Representative -Work from Home Full-time Bilingual
    Travelers    Phoenix, AZ 85067
     Posted 4 days    

    **Company Summary**

    Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

    **Job Category**

    Customer Service

    **Target Openings**

    1

    **Job Description Summary**

    This entry level position embodies Travelers' mission to help provide peace of mind for our customers. Our Bilingual Customer Service Representative is the first to give customers the assurance they need for life's unpredictable moments. By handling inbound calls from our existing customers in both Spanish and English, our Bilingual Customer Service Representative is able to build and maintain effective relationships with our customers and provide support to those who need it most. This role may assist customers and agents with quotes, policy inquires and changes, address insurance billing questions or handle inquiries on technical support in both Spanish and English. This rewarding opportunity is not the only perk: access to great benefits, collaborative work environments, plus job growth and development all contribute to a fulfilling career with Travelers. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This job works under direct supervision and does not manage others.

    **Primary Job Duties & Responsibilities**

    + Based on customer situation, provide policy options such as additional deductible, basic coverages and discounts in Spanish and English.

    + Responds to customers/agents requests for quotes or changes to existing policies in Spanish and English.

    + Reviews cancellations and reinstatements and makes appropriate decisions to resolve with guidance.

    + Resolves service-related complaints and complex calls (Spanish and English) with guidance from others on more complex calls.

    + Assist customers with simple intent calls in Spanish and English.

    + Acts as online billing systems and agency portal website expert to provide proactive agency and customer support in Spanish and English.

    + Identifies new business opportunities driven by customer/agent request where appropriate, which includes both coverage and product. New business requests will be transferred as appropriate.

    + Ensures current and complete documentation of account notes in English.

    + Other duties as assigned

    **Minimum Qualifications**

    + High school diploma or GED.

    + Previous customer service experience.

    + Fluent in Spanish language-required.

    **Education, Work Experience, & Knowledge**

    + Some college preferred.

    + Prior insurance and/or call center experience a plus.

    + Resident Property and Casualty or Personal Lines Insurance License preferred

    **Licensing or Certificates**

    + Ability to successfully complete training by meeting expectations for assessments, knowledge checks and applying content.

    **Job Specific Technical Skills & Competencies**

    + Technical knowledge:

    + Solid math and analytical skills.

    + Strong keyboard skills and system navigation experience.

    + Customer service:

    + Able to meet quality and customer experience expectations.

    + Ability to diffuse and assist irate callers.

    + Communication skills:

    + Exceptional oral and written communication, keyboard, and system navigation skills.

    + Problem solving and decision making: Good decision making skills to handle requests, resolve issues and develop risk based on company guidelines.

    + Seeks assistance on non-routine matters

    **Employment Practices**

    Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

    If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

    Travelers reserves the right to fill this position at a level above or below the level included in this posting.


    Employment Type

    Full Time

  • Bilingual Customer Service
    Randstad    Phoenix, AZ 85067
     Posted 4 days    

    Bilingual Customer Service

    **job details:**

    + location:Phoenix, AZ

    + salary:$16 per hour

    + date posted:Thursday, June 10, 2021

    + experience:Entry Level

    + job type:Temporary

    + reference:AB_3667488

    + questions:Jim.scott@randstadusa.com972-6569813

    **job description**

    Bilingual Customer Service

    Immediate need for bilingual Customer Service call center representatives. Are you available to start immediately? Start day is as early as 6/14 Must be able to work on site for first 3 weeks then will be a Work From Home position Work hours will be 9:30am to 6pm Immediate interview times are available, apply and set the time for your phone interview

    Responsibilities

    * Professional telephone etiquette

    * High volume call center

    * Spanish / English bilingual a must

    * Superior Customer Service

    Skills

    + Follow-up

    + Active Listening

    + Telephone Etiquette

    + Empathy

    + Interpersonal Sensitivity

    + Adapting to Change

    + Basic Software Skills

    + Typing Skills

    + Customer Service

    + Customer support

    + CUSTOMER ORDERS/SALES

    + Client Service

    + Customer Relations

    + Basic Computer Skills

    + Customer Relationship Management

    Education

    + High School

    Qualifications

    + Years of experience: 0 years

    + Experience level:Entry Level

    Shift: First

    Working hours: 9:30 AM - 6 PM

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


    Employment Type

    Full Time

  • Bilingual Sales Representative
    Confie Administrative Services    Phoenix, AZ 85067
     Posted 4 days    

    Confie and its family of companies - Freeway, BlueFire & others - is one of the top 5 insurance brokers in the United States. We have successfully acquired and integrated over 100 acquisitions since 2008, which defines our credibility! Confie is a builder of companies, every single agency we’ve acquired, we’ve grown. We are proactively looking for bright, talented, and motivated individuals who are goal oriented and excited for career advancement. Be part of this amazing journey and take your career and income potential to new heights! Come Grow With Us!

    + Integrity- We maintain the highest standard of ethical behavior, and do the right thing for the customers and employees.

    + Commitment- We strive to provide value to our customers, our employees and our company.

    + Accountability- We hold ourselves to the highest standards of accountability in all our actions.

    + Respect- We are always mindful to respect our customers, ourselves and each other.

    + Excellence- We focus on going the extra mile to exceed expectations.

    The Sales Representative role with our company will challenge your sales skills and give you the opportunity to gain substantial financial rewards. We’ll provide you with the training you need to learn the business, enhance your sales skills, and provide you the tools to sell and promote our products and services.

    We pay you a full salary during training and licensing, PLUS pay your license fees.

    Sales Representative:

    + Unlimited sales bonus earning potential!

    + Lucrative incentive sales plans, bonuses and sales contests

    + No Cold Calling- We have a high volume of inbound sales leads and walk in traffic

    + Comprehensive paid training and licensing with continuous on-going training and mentorship

    + Recognition culture

    + Comprehensive Benefits package including medical, dental, vision and life insurance

    + 401(k) Retirement Plan

    + Sales or customer service experience

    + High School Diploma or GED

    + Ability to build relationships with sales customers

    + Bilingual Spanish preferred

    + Excellent follow-up and multi-tasking skills

    + Strong sense of urgency and initiative to get things done

    + Ambitious professional who is motivated by opportunity for advancement

    + Excellent written and verbal communication skills

    ICIMS Requisition ID: 2021-6978

    External Company URL: newhire296

    Street: 3202 E Greenway Rd


    Employment Type

    Full Time


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