Law, Public Safety, Corrections & Security

Public Safety Telecommunicator Careers

Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers.

A Day In The Life

Law, Public Safety, Corrections & Security Industry

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Salary Breakdown

Public Safety Telecommunicators

Average

$46,880

ANNUAL

$22.54

HOURLY

Entry Level

$36,610

ANNUAL

$17.60

HOURLY

Mid Level

$47,200

ANNUAL

$22.69

HOURLY

Expert Level

$60,130

ANNUAL

$28.91

HOURLY


Current Available & Projected Jobs

Public Safety Telecommunicators

68

Current Available Jobs

2,180

Projected job openings through 2030


Sample Career Roadmap

Public Safety Telecommunicators

Supporting Certifications

 Chandler-Gilbert Community College (MCCCD)

 Chandler-Gilbert Community College (MCCCD)

 Chandler-Gilbert Community College (MCCCD)

 Coconino Community College

 Estrella Mountain Community College

 Estrella Mountain Community College

 GateWay Community College (MCCCD)

 Glendale Community College (MCCCD)

 Glendale Community College (MCCCD)

 Glendale Community College (MCCCD)

 Mesa Community College (MCCCD)

 Mesa Community College (MCCCD)

 Mesa Community College (MCCCD)

 Paradise Valley Community College (MCCCD)

 Paradise Valley Community College (MCCCD)

 Paradise Valley Community College (MCCCD)


 Phoenix College (MCCCD)

 Phoenix College (MCCCD)

 Rio Salado College (MCCCD)

 Rio Salado College (MCCCD)

 Rio Salado College (MCCCD)

 Rio Salado College (MCCCD)

 Scottsdale Community College (MCCCD)

 South Mountain Community College (MCCCD)

 South Mountain Community College (MCCCD)

 South Mountain Community College (MCCCD)

Degree Recommendations


 Chandler-Gilbert Community College (MCCCD)

 Chandler-Gilbert Community College (MCCCD)

 Chandler-Gilbert Community College (MCCCD)

 Estrella Mountain Community College (MCCCD)

 Estrella Mountain Community College (MCCCD)

Top Expected Tasks

Public Safety Telecommunicators


Knowledge, Skills & Abilities

Public Safety Telecommunicators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

Telecommunications

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

SKILL

Active Listening

SKILL

Speaking

SKILL

Social Perceptiveness

SKILL

Critical Thinking

SKILL

Coordination

ABILITY

Oral Expression

ABILITY

Oral Comprehension

ABILITY

Speech Recognition

ABILITY

Problem Sensitivity

ABILITY

Selective Attention


Job Opportunities

Public Safety Telecommunicators

  • Night Dispatcher
    US Foods    Phoenix, AZ 85067
     Posted about 13 hours    

    **ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.**

    Join Our Community of Food People!

    BASIC PURPOSE

    The Dispatcher will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service.

    **Rate: $19.85**

    **Schedule: Tuesday - Saturday, 10pm - 8am**

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**

    + Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations. Complete attendance trackers and verify that drivers are using Omnitracs properly.

    + Ensure that customer’s needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as needed to solve service issues , and ensure that drivers are logging in and utilizing Proof of Delivery scanner.

    + Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.

    + Visually inspect each driver’s appearance to verify that drivers are in proper uniform and have required PPE.

    + Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.

    + Other duties as assigned by manager.

    **SUPERVISION** :

    + N/A

    **RELATIONSHIPS**

    + **Internal:** Drivers, transportation managers and supervisors, sales

    + **External:** Customers

    **WORK ENVIRONMENT**

    + The work will take place both at a desk in an office environment and in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

    **MINIMUM QUALIFICATIONS**

    Related Experience/Requirements:

    + Minimum one year of transportation or logistics experience.

    Knowledge/Skills/Abilities:

    + Effective communication both verbally and in writing.

    + Excellent telephone and customer service ability.

    + Math, analytical, and organizational skills with high attention to detail.

    + Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.

    + Problem solving and critical thinking abilities to solve problems of limited scope.

    + Strong teamwork skills with the ability to support others in the department and division.

    Education

    + High school diploma or GED/equivalent required.

    **PREFERRED QUALIFICATIONS**

    + Prior dispatcher experience preferred.

    + Knowledge of DOT Hours of Service Regulations and driver logs.

    + Knowledge of our geographic delivery area.

    **PHYSICAL QUALIFICATIONS**

    + Must be able to perform the following physical activities for described length of time:

    OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

    **JOB REQUIRES WORKER TO:**

    **FREQUENCY:**

    STAND OCCASIONALY

    WALK OCCASIONALY

    DRIVE VEHICLE OCCASIONALY

    SIT FREQUENTLY

    LIFT

    1-10 lbs (Sedentary) OCCASIONALLY

    11-20 lbs (Light) OCCASIONALLY

    21-50 lbs (Medium) OCCASIONALLY

    51-100 lbs (Heavy) OCCASIONALLY

    Over 100 lbs (Very Heavy) N/A

    CARRY

    1-10 lbs (Sedentary) OCCASIONALLY

    11-20 lbs (Light) OCCASIONALLY

    21-50 lbs (Medium) OCCASIONALLY

    51-100 lbs (Heavy) N/A

    Over 100 lbs (Very Heavy) N/A

    PUSH/PULL*1 OCCASIONALLY

    CLIMB/BALANCE*2 OCCASIONALLY

    STOOP/SQUAT OCCASIONALLY

    KNEEL OCCASIONALLY

    BEND OCCASIONALLY

    REACH ABOVE SHOULDER FREQUENTLY

    TWIST OCCASIONALLY

    GRASP OBJECTS*3 OCCASIONALLY

    MANIPULATE OBJECTS*4 OCCASIONALLY

    MANUAL DEXTERITY*5 FREQUENTLY

    1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)

    2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)

    3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)

    4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)

    5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

    *****EOE** **Race/Color/Religion/Sex/Sexual** **Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*****

    Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.

    Microsoft Edge (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Microsoft\_Edge\_Spanish\_Instructions.pdf)

    Google Chrome

    Safari

    iPhone

    Androide (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Android\_Spanish\_Instructions.pdf)

    US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

    US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found **here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF\_CCPA\_policy.pdf) .**

    US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

    EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

    EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

    Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

    US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.


    Employment Type

    Full Time

  • Telecommunications Specialist (COMSEC)
    U.S. Army Test and Evaluation Command    Yuma Proving Ground, AZ 85365
     Posted about 13 hours    

    Summary About the Position:This Telecommunications Specialist (COMSEC) is located at U.S. Army Yuma Proving Ground, Network Enterprise Center Directorate with duty location of Yuma Proving Ground, Arizona. (merit) Responsibilities Manage the Communications Security (COMSEC) Program within the Command. Conduct inspections of security procedures for Communications Security. Serve as the Key Management Infrastructure Account Manager and as such manages Communications Security for Yuma Proving Ground regarding the accountability of the United States Army Test and Evaluation Command. Respond to questions involving areas such as the control, planning, coordination, interpretation, and evaluation of Communications Security equipment. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. Specialized Experience: One year of specialized experience which includes: 1) Operate a Key Management Infrastructure System to order and issue Communications Security material; 2) Advise on Communications Security programs compliance with Communications Security regulations; AND 3) Track the status of Communications Security material through to destruction. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Selective Placement Factor: Applicants will need to meet the Selective Placement Factor at the time of the application process. Applicants will need to submit copy of their certificate(s) along with the application. Failure to provide the certificate(s) will result in an ineligible rating. Candidate must possess: 1) Both a) the Key Management Infrastructure (KMI) Management Client (MGC) Course certificate from a DoD training institution and b) the TRADOC issued COMSEC Custodian or Account Manager's Course certificate or; 2) the combined TRADOC issued KMI & MGC Course certificate. (To be considered you MUST submit the required certificate(s) with your application package.) You will be evaluated on the basis of your level of competency in the following areas: Information Systems/Network Security Oral Communication Security Technology Management Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11). Education Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. A pre-employment and recurring comprehensive background investigation that includes, but is not limited to, contact with all references, employers, co-workers, personal associates, and a review of your driving record, credit history, criminal history, and military service are required. You will be required to provide proof of U.S. Citizenship. One year trial/probationary period may be required. Direct deposit of pay is required. This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a(n) Digital Technology Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest. Advanced In-hire may be authorized. Relocation Incentive may be authorized. Recruitment Incentive may be authorized. The U.S. Army Test and Evaluation Command has various incentives that may be available for highly qualified candidates. These include Recruitment Incentives, Relocation Incentives, Student Loan Repayment, Credit for Leave Accrual, and Permanent Change of Station Allowance. The U.S. Army Yuma Proving Ground (YPG) is the Army's premier test center featuring the longest overland artillery range in the nation. YPG conducts developmental testing on nearly every piece of equipment in the ground combat arsenal. The proving ground is at the forefront of Army modernization efforts, actively supporting six of the Army Futures Command's cross-functional teams building the future force. YPG is the host site of the annual Project Convergence capstone event, the largest capabilities demonstration in the Army. YPG manages test operations at three locations: Yuma Test Center in Yuma, Arizona; Cold Regions Test Center at Fort Greely, Alaska; and Tropic Regions Test Center on leased land at multiple locations in Central and South America. This position is located in southwestern La Paz County and western Yuma County in southwestern Arizona, United States, approximately 30 miles north-east of the city of Yuma. For more information please visit https://home.army.mil/yuma/index.php


    Employment Type

    Full Time

  • Lead Telecommunications Engineer
    Sargent & Lundy    Phoenix, AZ 85067
     Posted about 13 hours    

    Description

    As a Lead Telecommunications Engineer in our Electric Grid Infrastructure Services business unit, you will:

    + Engage in fast-paced utility client projects to plan, engineer & design communications solutions to address operational requirements & emerging trends including Smart Grid, Distribution Automation and Smart Metering

    + Perform radio path studies including path profiles, propagation analysis, link power budgets, coverage studies

    + Recommend, coordinate and assist in licensing and permitting efforts

    + Develop network architecture designs based on TDM, SONET, IP / MPLS and other relevant standards

    + Prepare network and channel diagrams and perform timing studies

    + Design fail safe systems with path & equipment redundancies & diversity to serve mission-critical operations with extreme reliability

    + Ensure strict adherence to NERC standards for Critical Infrastructure Protection (CIP)

    + Stage, configure & test integrated systems designs, for interoperability & performance consistent with predictive models in our Protection, Automation & Telecommunication Laboratory

    + Specify requirements and provide cost estimates for ancillary support systems including radio towers, outside (fiber) cable plant (typically OPGW & ADSS), DC power, grounding, fiber splice cases & distribution panels, shelters and outdoor enclosures, etc.

    + Coordinate and provide guidance to other engineers, project managers, client personnel, and suppliers to ensure a complete and timely design.

    + Develop your career via peer-learning through sharing of knowledge with other experienced engineers by way of Sargent & Lundy’s systems of process and associated “Communities of Practice.”

    + Provide guidance as a mentor in the development of less experienced engineers.

    + There is the potential for you to travel to client and vendor offices as needed.

    This role offers a hybrid work arrangement. You'll spend three days a week in the office, giving you the flexibility to work remotely for two days. Dependent upon your location, this opportunity offers a generous relocation package.

    Qualifications

    We do not sponsor employees for work authorization in the U.S. for this position.

    Essential skills and experience:

    + Bachelor’s degree in Electrical, Electronic, Telecommunications, or Computer Systems Engineering

    + 10 or more years of relevant experience working directly with an electric utility or an electric utility consulting company

    + Familiar with time-division multiplexing (TDM) hierarchy, digital cross-connect switches, channel banks, SONET, IP, ethernet & serial interfaces, wiring/cabling methods, DC power systems, radio towers, electrical substations, link power budgets, path profiles

    + Proficiency with MS Office applications.

    + Ability & willingness to travel up to 30%

    Valued but not required skills and experience:

    + Professional Engineering (P.E.) License

    + Master of Science degree in Electrical, Electronic, Telecommunications, or Computer Systems Engineering

    + Experience using radio propagation modeling tools such as EDX Signal Pro & Pathloss

    + Electric utility systems experience, knowledgeable regarding System Protection, ECS / EMS / SCADA / DA and AMI / AMR

    + Well versed in use of MS Project & Visio

    + Project Management Professional (PMP)

    + Familiar with NERC Critical Infrastructure Protection (CIP) standards & Cyber-Security

    + CISSP certification

    + Network design credentials, applied knowledge of IP / MPLS

    Sargent & Lundy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law.

    Award Winning Compensation & Benefits

    At Sargent & Lundy, we care about the health and well-being of our employees. Our commitment extends beyond the workplace, offering comprehensive healthcare plans and generous paid time off to support our team members in every aspect of their lives. We understand the importance of work-life balance, which is why we are proud to provide competitive, award-winning benefits. Our dedication to employee satisfaction has earned us the prestigious Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.

    Health & Wellness Financial Benefits Work-Life Balance

    + Health Plans: Medical, Dental, Vision

    + Life & Accident Insurance

    + Disability Coverage

    + Employee Assistance Program (EAP)

    + Back-Up Daycare

    + FSA & HSA

    + 401(k)

    + Pre-Tax Commuter Account

    + Merit Scholarship Program

    + Employee Discount Program

    + Corporate Charitable Giving Program

    + Tuition Assistance

    + First Professional Licensure Bonus

    + Employee Referral Bonus

    + Paid Annual Personal/Sick Time (PST)

    + Paid Vacation

    + Paid Holidays

    + Paid Parental Leave

    + Paid Bereavement Leave

    + Flexible Work Arrangements

    Awards & Recognition

    CityPhoenix

    StateAZ

    CountryUnited States

    Area of InterestElectrical Engineering

    TypeFull Time - Regular

    Job ID2024-10927

    Business GroupElectric Grid Infrastructure Services

    DepartmentGrid Modernization Engineering


    Employment Type

    Full Time

  • Dispatcher I - HVAC
    EMCOR Group    Phoenix, AZ 85067
     Posted about 13 hours    

    **Description**

    Mesa Energy Systems is a wholly owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Mesa Energy Systems is a HVAC mechanical services company that provides fully integrated solutions for preventative maintenance and repair, upgrading existing mechanical, electrical, and controls systems to provide the most efficient economic solutions to meet customer expectations.

    **Job Title:** Dispatcher I

    **Principal Duties and Responsibilities**

    + Take client service calls and open jobs as needed following all proper procedures.

    + Check all work orders for proper addressing, labor hours charged, all numbers, dates, et., before work orders are given to billing.

    + Schedule the calls along with all previously scheduled work.

    + Dispatch techs on previously scheduled maintenance and service calls.

    + Verify times and job status (complete, open). Create job number and job file. Dispatch both emergency and scheduled work.

    + Order filters for monthly maintenance as needed for technician/driver pick up.

    + Research as needed on whether a job is a warranty call or not. This may involve the Project Manager or accounting’s assistance in pulling invoices. Research may include checking on vendor invoices and relevant service ticket information.

    + Keep necessary job logs and file paperwork in conjunction with the Purchasing Agent.

    + Assist new technicians in employment policies and procedures as they relate to dispatch.

    + Assist other dispatchers by handling phone/radio overflow when necessary. Cover during lunch time and sick and/or vacation leave.

    + In the event of a technician’s injury or accident, have employee notify Human Resources immediately and re-schedule workflow as needed.

    + Take problem/complaint calls and handle appropriately or direct to Branch Manager.

    + Take calls for billing/invoice questions and direct to proper personnel.

    + When necessary, advise sales department of major clients’ service calls.

    + Timesheets: Route completed original timecard to HR/Payroll clerk with work order numbers and prevailing wage rates (if applicable).

    + Enter tech’s time into Coins.

    + Enter materials, truck charges, recommended repairs, and the work summary from the work ticket. Research material costs, if necessary.

    + Complete service work order and print the “pre-invoice” for Branch Manager’s review.

    + Keep tracking sheet for date of requests and receipt of reports.

    + Maintain certified payroll report files for each job.

    **Job Specifications** (incl. Education requirements, minimal experience, computer skills required, etc.)

    + High School Diploma or equivalent a plus.

    + Previous HVAC industry experience a plus

    + 1+ years customer service background required

    + General computer skills including Microsoft Word and Excel

    We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.

    \#Mesa

    \#LI-mesa

    \#LI-hvacjobs

    \#LI-Onsite


    Employment Type

    Full Time

  • Remote Dispatcher, Velocare
    Cardinal Health    Phoenix, AZ 85067
     Posted about 14 hours    

    **Anticipated hourly range:** $21.50 per hour - $25 per hour

    **Bonus eligible:** No

    **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

    + Medical, dental and vision coverage

    + Paid time off plan

    + Health savings account (HSA)

    + 401k savings plan

    + Access to wages before pay day with myFlexPay

    + Flexible spending accounts (FSAs)

    + Short- and long-term disability coverage

    + Work-Life resources

    + Paid parental leave

    + Healthy lifestyle programs

    **Application window anticipated to close:** 06/07/2024 *if interested in opportunity, please submit application as soon as possible.

    The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

    **Location:** Remote, or could work out of depots if applicable

    **Shift/ Schedule** : 40 hrs/wk. 3 to 5 days a week, including weekends and holidays. Must have availability for all 7 days of the week. 8 to 10 hours per day.

    **Velocare – Remote Dispatcher**

    Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

    **_What Operations contributes to VelocareTM_**

    Velocare relies on small-format facilities to operate our distributed supply chain solution. This role is responsible for remotely creating and dispatching work orders to send to field personnel to execute. performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products and technology to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries and inventory management tasks, etc. Join a team that is fast-paced, people-oriented, values integrity and is growing nationally.

    **Responsibilities**

    + Given the 7-day/wk, 18 hrs/day operating schedule required by the customer, will generally serve in a consistent weekly schedule of 3 to 5 days, but will change with business needs or to cover team time off

    + Utilize systems to create work orders for field operations based off of orders provided from channel partners

    + Efficiently dispatch work orders to field personnel using systems, accounting for field staffing and time needed to complete orders

    + Ensure accuracy of work order creation

    + Serve as the primary communication vessel between our customers, and our Velocare field personnel via phone, instant messenger, email, and platform messaging

    + Ensure quality service is provided to both customers and Velocare field personnel, including prompt follow-through on correspondence. Common correspondence includes: inquiries related to products on work orders, delivery time change requests, service and quality issues, platform questions, and maintaining inventory in levels in designated areas.

    + Show empathy and compassion for customers/ field personnel in every situation.

    + Perform problem solving to help with customer or field personnel inquiries

    + Contribute towards Velocare innovation and continuous improvement to improve the quality of our service to our customers and patients.

    + Identify opportunities to improve efficiency while providing flawless transactions and services

    + Other duties may be assigned.

    **Qualifications**

    + High school diploma, GED or equivalent, or equivalent work experience preferred

    + 1-2 years related experience, preferred

    + Effective customer service and communication skills

    + Strong knowledge of Microsoft Office products

    + Healthcare experience beneficial

    **_What is expected of you and others at this level_**

    + Create, coordinate, and communicate work orders from customers to Velocare field personnel

    + Problem solve issues from Velocare field personnel with the customer or other Velocare teams

    + Efficiently dispatch work orders to Velocare field personnel, taking into account geography, traffic, and time needed to perform tasks

    + Frequently interacts with customers and field personnel via phone, email, platform messaging, and instant messenger

    + Administers and executes policies and procedures

    + Ensures customers and field personnel operate within guidelines

    + Working knowledge that decisions and actions have a direct impact on customers, patients, and Velocare employees

    + Interactions normally involve information exchange and basic problem resolution

    + Ability to be attentive and responsive for the duration of your scheduled day under minimal supervision.

    + Function in a high-speed environment with multiple tasks being handled within proximity to one another.

    _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

    _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

    _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)


    Employment Type

    Full Time

  • Security Professional - Transit Dispatch
    Allied Universal    Phoenix, AZ 85067
     Posted about 14 hours    

    Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

    **No Guard Card? No Problem! We can assist with obtaining an Arizona Guard Card License!**

    **Pay Rate: $18.38 / Hour**

    **We offer flexible pay options like Weekly Pay and DailyPay**

    **Permanent, Full Time, Excellent Benefits, Career Progression**

    **Paid Training**

    **Free Uniforms**

    As a Security Guard, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more.

    **Responsibilities:**

    + Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities

    + Respond to incidents and critical situations in a calm, problem solving manner

    + Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.

    **Minimum Requirements:**

    + Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

    + Possess a high school diploma or equivalent, or 5 years of verifiable experience

    + As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

    + As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

    + Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only

    **Perks and Benefits:**

    + Health insurance and 401k plans for full-time positions

    + Schedules that fit with your personal life goals

    + Ongoing paid training programs and career growth opportunities

    + Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Allied Universal® is an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

    **Job ID:** 2024-1214105

    **Location:** United States-Arizona-Phoenix

    **Job Category:** Security Officer


    Employment Type

    Full Time

  • Remote Dispatcher, Velocare
    Cardinal Health    Phoenix, AZ 85067
     Posted 1 day    

    **Anticipated hourly range:** $20 per hour - $25 per hour

    **Bonus eligible:** No

    **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

    + Medical, dental and vision coverage

    + Paid time off plan

    + Health savings account (HSA)

    + 401k savings plan

    + Access to wages before pay day with myFlexPay

    + Flexible spending accounts (FSAs)

    + Short- and long-term disability coverage

    + Work-Life resources

    + Paid parental leave

    + Healthy lifestyle programs

    **Application window anticipated to close:** 06/07/2024 *if interested in opportunity, please submit application as soon as possible.

    The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

    **Location:** Remote, or could work out of depots if applicable

    **Shift/ Schedule** : 40 hrs/wk. 3 to 5 days a week, including weekends and holidays. Must have availability for all 7 days of the week. 8 to 10 hours per day.

    **Velocare – Remote Dispatcher**

    Technological innovations are pushing the boundaries of home-based healthcare. A new business within Cardinal Health, VelocareTM, is playing a leading role in this evolution by building critical infrastructure for the safe and effective delivery of hospital-at-home programs. Be part of an extraordinary startup team within a Fortune 20 healthcare company that is reshaping the way high-acuity care is delivered across the country.

    **_What Operations contributes to VelocareTM_**

    Velocare relies on small-format facilities to operate our distributed supply chain solution. This role is responsible for remotely creating and dispatching work orders to send to field personnel to execute. performing and controlling a combination of manual and automated actions necessary for receiving, storage, and delivery of products and technology to the customer location. Other functions performed include receiving, picking, packing, transporting (with fleet vehicle), deliveries and inventory management tasks, etc. Join a team that is fast-paced, people-oriented, values integrity and is growing nationally.

    **Responsibilities**

    + Given the 7-day/wk, 18 hrs/day operating schedule required by the customer, will generally serve in a consistent weekly schedule of 3 to 5 days, but will change with business needs or to cover team time off

    + Utilize systems to create work orders for field operations based off of orders provided from channel partners

    + Efficiently dispatch work orders to field personnel using systems, accounting for field staffing and time needed to complete orders

    + Ensure accuracy of work order creation

    + Serve as the primary communication vessel between our customers, and our Velocare field personnel via phone, instant messenger, email, and platform messaging

    + Ensure quality service is provided to both customers and Velocare field personnel, including prompt follow-through on correspondence. Common correspondence includes: inquiries related to products on work orders, delivery time change requests, service and quality issues, platform questions, and maintaining inventory in levels in designated areas.

    + Show empathy and compassion for customers/ field personnel in every situation.

    + Perform problem solving to help with customer or field personnel inquiries

    + Contribute towards Velocare innovation and continuous improvement to improve the quality of our service to our customers and patients.

    + Identify opportunities to improve efficiency while providing flawless transactions and services

    + Other duties may be assigned.

    **Qualifications**

    + High school diploma, GED or equivalent, or equivalent work experience preferred

    + 1-2 years related experience, preferred

    + Effective customer service and communication skills

    + Strong knowledge of Microsoft Office products

    + Healthcare experience beneficial

    **_What is expected of you and others at this level_**

    + Create, coordinate, and communicate work orders from customers to Velocare field personnel

    + Problem solve issues from Velocare field personnel with the customer or other Velocare teams

    + Efficiently dispatch work orders to Velocare field personnel, taking into account geography, traffic, and time needed to perform tasks

    + Frequently interacts with customers and field personnel via phone, email, platform messaging, and instant messenger

    + Administers and executes policies and procedures

    + Ensures customers and field personnel operate within guidelines

    + Working knowledge that decisions and actions have a direct impact on customers, patients, and Velocare employees

    + Interactions normally involve information exchange and basic problem resolution

    + Ability to be attentive and responsive for the duration of your scheduled day under minimal supervision.

    + Function in a high-speed environment with multiple tasks being handled within proximity to one another.

    _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

    _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

    _To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)


    Employment Type

    Full Time

  • SKILLED DISPATCHER
    ABCO Facility Maintenance    Phoenix, AZ 85067
     Posted 1 day    

    SKILLED DISPATCHER

    EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

    CategoryBusiness Support

    Description

    IMMEDIATE HIRE - 100% REMOTE POSITION - $15 per/hour SPLIT SHIFT

    ABCO Maintenance is a Commercial Facility Maintenance/Construction Company that has been serving the Tri-State area 7 days a week/ 24 hours a day for over 30 years. We are actively recruiting anexperienced dispatcherto join our team.

    Why work with ABCO? We offer:

    + Weekly compensation

    + Medical, dental, AND vision benefits

    + 401K Plan

    + Advancement Opportunities

    Job Description:

    We are looking for a skilled dispatcher to provide support to both field technicians and in house colleagues.

    + FULL TIME - SPLIT SHFT AVAILABLE

    + MUST BE AVAILBLE WEEKENDS -Saturday & Sunday

    + AND THREE OTHER CONSECUTIVE DAYS

    + Monday, Tuesday, WednesdayOR

    + Wednesday, Thursday, Friday

    This position will also provide support & admin functions including but not limited to:

    + Working with our internal team on various paperwork (work orders, etc.)

    + Reporting: Google Docs, Excel Sheets and other systems

    + High Volume calling and data management

    + Additional responsibilities as needed.

    Position Requirements

    Requirements

    + Prior Dispatch or Logistics experience

    + Experience in continued administrative functions (5+ years)

    + Good track record of employment - must have at least one job that is at least 5 years at one compnay.

    + Ability to think on your feet, assess situations, and act with a sense of urgency

    + Excellent communication skills

    + Good phone personality

    + Strong organizational skills and attention to details

    + Extremely computer savvy (excel/internet searches/outlook/quick data entry/scheduling)

    + Flexible hours including weekend availabilty

    + Construction/Maintenance environment experienced preferred, but not required.

    + Must meet all pre-employment requirements

    Full-Time/Part-TimeFull-Time and/or Part-Time

    PositionADMINSTRATIVE PROFESSIONAL

    Number of Openings1

    Open Date5/14/2024

    LocationArizona

    About the Organization

    This position is currently accepting applications.


    Employment Type

    Full Time

  • Dispatch Operator
    HonorHealth     PHOENIX, AZ 85067
     Posted 3 days    

    Overview Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Responsibilities Job Summary This entry level healthcare position supports hospital operations as a PBX operator and Security dispatcher. Answers calls, dispatch's resources to emergencies and serves as a front line customer service agent. Works with state-of-the-art technology including software, surveillance equipment and is part of the hospital's first responder network. As needed, may also be required to work on-call. Keeps customer service as first priority in all interactions Answers and responds to internal, external and security dispatch call traffic Interacts with multiple software platforms to problem solve and serve callers needs Provides numbers, resources and/or information to callers of all types Completes documentation for all calls and service lines supported Alert and activates resources to emergency codes, security issues including staff and patient needs Covers the Customer Navigation Center’s phones after hours, nights, weekends and holidays Activates mass notification calls, paging on-call resources and locates other as needed assets Monitors surveillance cameras, child abduction, radio traffic, monitoring software for facilities, panic alarms etc. Maintains documentation for security tasks, deploys them to calls and tracks their movement Covers or takes call after hours for other service lines or call centers (Hope line, Cancer Center, Interpreters) Assists in training and precepting new staff Helps maintain department resources, service books, downtime resources and flip charts Qualifications Education High School Diploma or GED Required Experience Entry level position. Will provide on the job training Required


    Industry

    Health Sciences

    Employment Type

    Full Time

  • Dispatcher
    City of Maricopa    AZ 85138, AZ
     Posted 3 days    

    Dispatcher

    Print (https://www.governmentjobs.com/careers/cityofmaricopaaz/jobs/newprint/4505425)

    Apply

    

    Dispatcher

    Salary

    $23.80 - $36.18 Hourly

    Location

    AZ 85138, AZ

    Job Type

    Full-Time

    Job Number

    202400055

    Department

    Civilian Services Administration

    Opening Date

    05/13/2024

    Closing Date

    6/13/2024 11:59 PM Arizona

    FLSA

    Non-Exempt

    + Description

    + Benefits

    General Summary

    Link to alt text -Class Specifications | Dispatcher - Lateral | Class Spec Details (governmentjobs.com) (https://www.governmentjobs.com/careers/cityofmaricopaaz/classspecs/1579631?keywords=dispatcher&pagetype=classSpecifications)

    Essential Duties & Responsibilities

    Minimum and Preferred Entrance Qualifications

    At the City of Maricopa, you will enjoy premier benefits such as:

    + A 4 Day Work Week

    + Paid Vacation Leave starting at 88 hours

    + 120 Hours of Paid Sick Leave

    + 9 Paid Holidays to include Winter Break or Floating Holidays

    + Affordable Medical Plans starting at Zero Employee Premium Costs

    + Affordable Dental & Vision Plans starting at Zero Employee Premium Costs

    + Telehealth through 98point6

    + Multiple Retirement Plans with Employer Contributions

    + 457 Retirement Plan with up to a 2% contribution match after 1 year of service.

    + Qualified Employer for the Department of Education's Public Service Loan Forgiveness Program

    + Tuition Reimbursement up to $5,250.00 a year.

    + Employer Paid Term Life and AD&D Insurance

    + Short Term Disability

    + Flexible Spending Account & Health Savings Account

    + Free Employee Membership to Copper Sky Multigenerational Center

    + Wellness Program Incentives up to $1,200.00 a year.

    + Employee Assistance Program up to 6 counseling sessions at no cost.

    + Voluntary Benefits such as: Life Insurance, AETNA Supplemental Plans, Legal Shield, and ID Protection.

    Agency

    City of Maricopa

    Address

    39700 West Civic Center Plaza

    Maricopa, Arizona, 85138

    Phone

    520-316-6805

    Website
    http://www.maricopa-az.gov

    Apply

    Please verify your email addressVerify Email


    Employment Type

    Full Time


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