Azpipeline_org
Real Estate Brokers

Operate real estate office, or work for commercial real estate firm, overseeing real estate transactions.

Salary Breakdown

Real Estate Brokers

Average

$63,390

ANNUAL

$30.47

HOURLY

Entry Level

$28,410

ANNUAL

$13.66

HOURLY

Mid Level

$62,150

ANNUAL

$29.88

HOURLY

Expert Level

$95,890

ANNUAL

$46.10

HOURLY


Current Available & Projected Jobs

Real Estate Brokers

19

Current Available Jobs


Sample Career Roadmap

Real Estate Brokers


Top Expected Tasks

Real Estate Brokers


Knowledge, Skills & Abilities

Real Estate Brokers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Sales and Marketing

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Law and Government

KNOWLEDGE

Administration and Management

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Active Learning

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Deductive Reasoning

ABILITY

Near Vision


Job Opportunities

Real Estate Brokers

  • Business Office Manager / HR
    Watermark Retirement Communities    Lake Havasu City, AZ 86405
     Posted about 8 hours    

    Watermark Retirement Communities is one of the Top 25 Best Workplaces in Senior Housing for Independent Living, Assisted Living, Memory Care, Skilled Nursing and Home Healthcare. For over 30 years, we’ve been a company that celebrates people, their stories, and their meaningful interactions—because every interaction matters! Watermark is focused on keeping our communities healthy and our residents thriving through leading edge technology and well-being programs that benefit our entire Watermark family. Learn more. Stay Safe. Be Well. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we honor each of them. Why Work at Watermark Retirement Communities? * Get Immediate Access to Earned Income Through Dayforce Wallet! * Competitive Wages * Excellent Benefits! * Easy Shift Scheduling with Mobile App! * Recognition and Rewards Program * Vacation, Holiday, and Sick Pay * 401k Program! * Associate Discounts * Education and Training Programs available This position is located in Bullhead City, Arizona. Experience with Medicaid Billing and Account Receivable focus with collections preferred. Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment to our associates and a strong, positive culture is a significant driver of this success. When you walk through the front door of one of our communities, you will feel something special; an atmosphere of personal, authentic human connection. We call it making Ripples. We invite you to be a part of a team where you are encouraged each day to slow down, see the value in every person, create Ripples, and share stories that celebrate life and the human connection. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we value each and every one. Join us in creating culture one story at a time. We are looking for a unique person with a unique combination of skills. For us the right candidate will have expertise in AP/AR/Billing and payroll and in addition to the day to day operations of the business office will also have the skills and experience in Human Resources to on board new associates, administer benefits, orientation and understanding and upholding employee law. If you have this unique set of skills and are looking to work with a great company in a beautiful community, we would like to hear from you! This is an incredible opportunity for an experienced Accounts Receivable/Accounts Payable and Human Resources. If your experience and passion fit our criteria, we invite you to answer this ad. Job Requirements: * Degree in Accounting, Finance or related field preferred * Medicaid billing experience may be required based on state acceptance * 2-4 years’ experience in a financial role in a Senior Housing Setting preferred * Excellent organizational * Experienced Human Resource leader * Comfortable with the state labor laws * Must have payroll experience * Computer and systems literate * Proven leader What you will get from us: * Comprehensive orientation and onboarding program * State of the art systems and tools * Excellent benefits * Great work environment Watermark Retirement Communities, Inc. is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ – proudly embracing diversity in all of its manifestations. Watermark Retirement Communities, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any associate at Watermark or its affiliates via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or through other means. Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment to our associates and a strong, positive culture is a significant driver of this success. When you walk through the front door of one of our communities, you will feel something special; an atmosphere of personal, authentic human connection. We call it making Ripples. We invite you to be a part of a team where you are encouraged each day to slow down, see the value in every person, create Ripples, and share stories that celebrate life and the human connection. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we value each and every one. Join us in creating culture one story at a time.


    Employment Type

    Full Time

  • Business Office Manager / HR
    Watermark Retirement Communities    Kingman, AZ 86409
     Posted about 8 hours    

    Watermark Retirement Communities is one of the Top 25 Best Workplaces in Senior Housing for Independent Living, Assisted Living, Memory Care, Skilled Nursing and Home Healthcare. For over 30 years, we’ve been a company that celebrates people, their stories, and their meaningful interactions—because every interaction matters! Watermark is focused on keeping our communities healthy and our residents thriving through leading edge technology and well-being programs that benefit our entire Watermark family. Learn more. Stay Safe. Be Well. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we honor each of them. Why Work at Watermark Retirement Communities? * Get Immediate Access to Earned Income Through Dayforce Wallet! * Competitive Wages * Excellent Benefits! * Easy Shift Scheduling with Mobile App! * Recognition and Rewards Program * Vacation, Holiday, and Sick Pay * 401k Program! * Associate Discounts * Education and Training Programs available This position is located in Bullhead City, Arizona. Experience with Medicaid Billing and Account Receivable focus with collections preferred. Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment to our associates and a strong, positive culture is a significant driver of this success. When you walk through the front door of one of our communities, you will feel something special; an atmosphere of personal, authentic human connection. We call it making Ripples. We invite you to be a part of a team where you are encouraged each day to slow down, see the value in every person, create Ripples, and share stories that celebrate life and the human connection. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we value each and every one. Join us in creating culture one story at a time. We are looking for a unique person with a unique combination of skills. For us the right candidate will have expertise in AP/AR/Billing and payroll and in addition to the day to day operations of the business office will also have the skills and experience in Human Resources to on board new associates, administer benefits, orientation and understanding and upholding employee law. If you have this unique set of skills and are looking to work with a great company in a beautiful community, we would like to hear from you! This is an incredible opportunity for an experienced Accounts Receivable/Accounts Payable and Human Resources. If your experience and passion fit our criteria, we invite you to answer this ad. Job Requirements: * Degree in Accounting, Finance or related field preferred * Medicaid billing experience may be required based on state acceptance * 2-4 years’ experience in a financial role in a Senior Housing Setting preferred * Excellent organizational * Experienced Human Resource leader * Comfortable with the state labor laws * Must have payroll experience * Computer and systems literate * Proven leader What you will get from us: * Comprehensive orientation and onboarding program * State of the art systems and tools * Excellent benefits * Great work environment Watermark Retirement Communities, Inc. is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ – proudly embracing diversity in all of its manifestations. Watermark Retirement Communities, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any associate at Watermark or its affiliates via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or through other means. Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment to our associates and a strong, positive culture is a significant driver of this success. When you walk through the front door of one of our communities, you will feel something special; an atmosphere of personal, authentic human connection. We call it making Ripples. We invite you to be a part of a team where you are encouraged each day to slow down, see the value in every person, create Ripples, and share stories that celebrate life and the human connection. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we value each and every one. Join us in creating culture one story at a time.


    Employment Type

    Full Time

  • Business Office Manager / HR - Full-Time
    Watermark Retirement Communities    Bullhead City, AZ 86439
     Posted about 8 hours    

    Watermark Retirement Communities is one of the Top 25 Best Workplaces in Senior Housing for Independent Living, Assisted Living, Memory Care, Skilled Nursing and Home Healthcare. For over 30 years, we’ve been a company that celebrates people, their stories, and their meaningful interactions—because every interaction matters! Watermark is focused on keeping our communities healthy and our residents thriving through leading edge technology and well-being programs that benefit our entire Watermark family. Learn more. Stay Safe. Be Well. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we honor each of them. Why Work at Watermark Retirement Communities? * Get Immediate Access to Earned Income Through Dayforce Wallet! * Competitive Wages * Excellent Benefits! * Easy Shift Scheduling with Mobile App! * Recognition and Rewards Program * Vacation, Holiday, and Sick Pay * 401k Program! * Associate Discounts * Education and Training Programs available This position is located in Bullhead City, Arizona. Experience with Medicaid Billing and Account Receivable focus with collections preferred. Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment to our associates and a strong, positive culture is a significant driver of this success. When you walk through the front door of one of our communities, you will feel something special; an atmosphere of personal, authentic human connection. We call it making Ripples. We invite you to be a part of a team where you are encouraged each day to slow down, see the value in every person, create Ripples, and share stories that celebrate life and the human connection. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we value each and every one. Join us in creating culture one story at a time. We are looking for a unique person with a unique combination of skills. For us the right candidate will have expertise in AP/AR/Billing and payroll and in addition to the day to day operations of the business office will also have the skills and experience in Human Resources to on board new associates, administer benefits, orientation and understanding and upholding employee law. If you have this unique set of skills and are looking to work with a great company in a beautiful community, we would like to hear from you! This is an incredible opportunity for an experienced Accounts Receivable/Accounts Payable and Human Resources. If your experience and passion fit our criteria, we invite you to answer this ad. Job Requirements: * Degree in Accounting, Finance or related field preferred * Medicaid billing experience may be required based on state acceptance * 2-4 years’ experience in a financial role in a Senior Housing Setting preferred * Excellent organizational * Experienced Human Resource leader * Comfortable with the state labor laws * Must have payroll experience * Computer and systems literate * Proven leader What you will get from us: * Comprehensive orientation and onboarding program * State of the art systems and tools * Excellent benefits * Great work environment Watermark Retirement Communities, Inc. is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ – proudly embracing diversity in all of its manifestations. Watermark Retirement Communities, Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any associate at Watermark or its affiliates via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Watermark Retirement Communities, Inc. No fee will be paid in the event the candidate is hired by Watermark as a result of the referral or through other means. Watermark Retirement Communities has been a leader in the senior housing industry for over 30 years, and our commitment to our associates and a strong, positive culture is a significant driver of this success. When you walk through the front door of one of our communities, you will feel something special; an atmosphere of personal, authentic human connection. We call it making Ripples. We invite you to be a part of a team where you are encouraged each day to slow down, see the value in every person, create Ripples, and share stories that celebrate life and the human connection. We are proud of the talented and nurturing associates that have chosen to work for Watermark, and we value each and every one. Join us in creating culture one story at a time.


    Employment Type

    Full Time

  • Customer Experience Representative /Office Administrator/Receptionist
    Service King    Phoenix, AZ 85067
     Posted about 23 hours    

    **Position Title: Customer Experience Representative**

    **Department: Operations**

    **Reports To: General Manager**

    **Our Company:**

    For over 40 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.

    **Position Summary:**

    The Customer Experience Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.

    This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Experience Representative must possess a moderate level of technical knowledge about the auto-collision repair process.

    **Responsibilities:**

    + **Review with customers and walk through high-level repair process and next steps:** Greet customers by phone or in-person; educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures

    + **Complete all facets of vehicle intake process:** Walk the vehicle with the customer; map damage areas with markers; take/upload photos and customer info to Service King's Centralized File Management team; pre scan vehicles; prepare vehicle tags and packet for Repair Planner

    + **Establish communication expectations with customer:** Provide repair status updates to customer via call or text based on an established communication cadence with the customer

    + **Communicate with Repair Planner:** Frequently communicate to get updates regarding the status of vehicles within the repair process

    + **Conduct final quality control check:** Perform the final quality control check prior to customer pick up to ensure the quality of the repair will meet or exceed customer expectations and Service King's standards

    + **Perform administrative tasks** : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls

    + **Provide additional support to Repair Planner (as needed):** Complete parts invoices and provide additional support for Repair Planner role as needed

    **· Additional responsibilities as assigned**

    **Competencies:**

    _Core Competencies:_

    + **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting teammates.

    + **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for improvement.

    + **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted goals.

    + **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely resolution.

    + **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and needs.

    _Specialized Competencies:_

    + **Interpersonal Skills** – Ability to create positive interactions with customers

    + **Multi-Tasking** – Ability to work on and successfully complete many different task or projects at the same time

    + **Problem-Solving** – Ability to determine solutions to customer problems quickly and effectively

    + **Stress Management** – Ability to perform under pressure and in adversity

    + **Excellent Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person

    **Position Requirements**

    **Basic/Required:**

    + Legally authorized to work in the United States

    + 6 months or greater of prior experience working in a fast-paced, customer-service environment

    + Proficient with Computers, as well as, other software

    + Valid driver's license required

    **Preferred:**

    + Bilingual (Spanish)

    + Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements

    + Ability to work collaboratively with others to meet shared objectives

    _Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._

    **Requisition ID:** 25577

    **Category:** Customer Experience Rep

    **Job Type:** Full-Time


    Employment Type

    Full Time

  • Associate Real Estate Agent (Independent Contractor) - Phoenix, AZ
    REX    Phoenix, AZ 85067
     Posted 1 day    

    Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role is a flexible, independent contractor position that allows you to work with customers on your own schedule, and make money in real estate without closing a transaction.

    Apply today and you could begin earning money in less than 14 days!

    The Role:

    + Show homes, host open houses, attend inspections

    + Set your own hours and control your workload

    + Get plenty of customers, especially on weekends

    + No sales pressure, contracts, or closings

    + Work remotely out in the field – no office visits required

    Pay:

    As an independent contractor, you'll earn a flat-rate payment per task completed. Many of our associate agents can earn up to $400 a day conducting showings, an open house, or a photoshoot.

    Qualifications:

    + Active real estate license in the state where you'll work

    + Smartphone with GPS, or the willingness to obtain this

    + Willingness to hang license with REX

    + Reliable mode of transportation

    + Ability to have a flexible schedule

    Application process:

    Submit a quick application, and one of our dedicated REX recruiters will invite you to a quick phone call if we have openings in your area. If we don’t, we’ll keep your info and reach out when new opportunities become available.

    About REX

    We are a well-funded, innovative real estate technology startup with offices in Austin, Los Angeles, and the Bay Area. At REX, we are reinventing an entire industry by challenging the old norms and changing millions of people’s lives for the better!

    With our main goal of improving the lives of homebuyers and sellers, REX created a digital platform and real estate service that eliminates traditional agent commissions and shifts control away from agents over to those who matter most: the consumers!

    We save home sellers thousands of dollars in fees by going around the MLS to target home-buyers directly with state-of-the-art marketing that has never been used before in real estate. Since its launch in southern California, REX has expanded to 30 states across the U.S, represented homes cumulatively valued at over $1 billion, and has saved customers over $35 million in fees.

    Powered by JazzHR


    Employment Type

    Full Time

  • Associate Real Estate Agent (Independent Contractor) - Cave Creek, AZ
    REX    Cave Creek, AZ 85327
     Posted 1 day    

    Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role is a flexible, independent contractor position that allows you to work with customers on your own schedule, and make money in real estate without closing a transaction.

    Apply today and you could begin earning money in less than 14 days!

    The Role:

    + Show homes, host open houses, attend inspections

    + Set your own hours and control your workload

    + Get plenty of customers, especially on weekends

    + No sales pressure, contracts, or closings

    + Work remotely out in the field – no office visits required

    Pay:

    As an independent contractor, you'll earn a flat-rate payment per task completed. Many of our associate agents can earn up to $400 a day conducting showings, an open house, or a photoshoot.

    Qualifications:

    + Active real estate license in the state where you'll work

    + Smartphone with GPS, or the willingness to obtain this

    + Willingness to hang license with REX

    + Reliable mode of transportation

    + Ability to have a flexible schedule

    Application process:

    Submit a quick application, and one of our dedicated REX recruiters will invite you to a quick phone call if we have openings in your area. If we don’t, we’ll keep your info and reach out when new opportunities become available.

    About REX

    We are a well-funded, innovative real estate technology startup with offices in Austin, Los Angeles, and the Bay Area. At REX, we are reinventing an entire industry by challenging the old norms and changing millions of people’s lives for the better!

    With our main goal of improving the lives of homebuyers and sellers, REX created a digital platform and real estate service that eliminates traditional agent commissions and shifts control away from agents over to those who matter most: the consumers!

    We save home sellers thousands of dollars in fees by going around the MLS to target home-buyers directly with state-of-the-art marketing that has never been used before in real estate. Since its launch in southern California, REX has expanded to 30 states across the U.S, represented homes cumulatively valued at over $1 billion, and has saved customers over $35 million in fees.

    Powered by JazzHR


    Employment Type

    Full Time

  • Senior Data Analyst-Data Science Experimentation
    Realtor.com    Phoenix, AZ 85067
     Posted 1 day    

    Senior Data Analyst-Data Science Experimentation

    Remote (United States and Canada only); Santa Clara, CA; Westlake Village, CA; Phoenix, AZ; Vancouver, BC; Austin, TX; New York, NY; Chicago, IL

    At realtor.com, we process terabytes of data everyday and transform that data into information that powers decisions for millions of home buyers, renters, dreamers, and real estate professionals. We aim to radically simplify home buying/selling and help more people achieve the American dream on our realtor.com website and mobile apps.

    We are looking for a seasoned Experimentation Analyst to join our Data Science team and help take it to the next level. In this role, you will analyze experiments deployed across various digital platforms. In your analysis, you will need to go beyond reporting on what users are doing on the site to searching for why they are doing what they are doing and how that is different between groups. You will develop hypotheses and design ways to test those hypotheses. Through all of that, you will be constantly interfacing with other departments, particularly the product managers, designers, and developers in our e-commerce department, and you must be able to effectively communicate your analyses and insights to them.

    Responsibilities:

    + Business Performance Reporting, Visualization: Be the primary partner for cross-functional stakeholders to understand performance of the platform. When a metric is ahead or behind expectations, dig in to drive meaningful, actionable insights that help the business performance improve or double-down on success.

    + Deep-Dive Analysis: Use advanced techniques (statistical modeling, experimentation, causal inference) to analyze user behavioral data to identify patterns and uncover opportunities. Create a rich understanding of how people are interacting with the platform and content and use these insights to then make recommendations.

    + Opportunity Identification and Sizing: Both to set goals and help evaluate potential opportunities, this analyst will be tasked with forecasting and opportunity sizing. This will help business stakeholders evaluate trade-offs in different approaches, and create targets for driving business performance.

    + Partnership and communication: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.

    Requirements:

    + 4+ years’ work experience using data to conduct experiments

    + 3+ years of Experience with Python and SQL programming languages

    + Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.

    + Familiarity with cloud-based data environments, such as AWS

    + Experience with MySQL

    + Understanding of statistics concepts (e.g. confidence intervals, hypothesis testing, regression analysis)

    + Advanced technical and modeling skills including Excel skills (pivot, vlookup, etc.) and data analytics

    + Familiarity with machine learning concepts

    + Ability to think strategically, analyze and interpret market and consumer information

    + Intense curiosity, high intellectual and analytical horsepower, passionate pursuit of analytics driven insights

    + Strong communication skills, as well as written and verbal presentation skills and experience presenting to diverse audiences

    + Experience using data and metrics to back up assumptions and develop business cases and an ability to translate complex analysis into actionable recommendations

    About realtor.com

    At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.

    We’ve got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

    Let’s make a difference, together. For Real.


    Employment Type

    Full Time

  • Franchised Assistant Front Office Manager
    Marriott    Scottsdale, AZ 85258
     Posted 1 day    

    **Job Number** 21101880

    **Job Category** Rooms & Guest Services Operations

    **Location** ADERO Scottsdale Autograph Collection, 13225 North Eagle Ridge Drive, Scottsdale, Arizona, United States

    **Brand** Autograph Collection Hotels

    **Schedule** Full-Time

    **Relocation?** N

    **Position Type** Management

    **Located Remotely?** N

    Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

    **Additional Information:** This hotel is owned and operated by an independent franchisee, Aqua-Aston Hospitality. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

    **Job Description**

    **CORE WORK ACTIVITIES**

    + Maintaining Guest Services and Front Desk Goals

    + Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    + Develops specific goals and plans to prioritize, organize, and accomplish your work.

    + Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

    + Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

    + Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

    + Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

    **Supporting Management of Front Desk Team**

    + Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    + Encourages and building mutual trust, respect, and cooperation among team members.

    + Serving as a role model to demonstrate appropriate behaviors.

    + Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

    + Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    + Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

    **Ensuring Exceptional Customer Service**

    + Provides services that are above and beyond for customer satisfaction and retention.

    + Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    + Responds to and handles guest problems and complaints.

    + Sets a positive example for guest relations.

    + Empowers employees to provide excellent customer service.

    + Observes service behaviors of employees and provides feedback to individuals.

    + Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

    + Ensures employees understand customer service expectations and parameters.

    + Interacts with guests to obtain feedback on product quality and service levels.

    + Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    **Managing Projects and Policies**

    + Implements the customer recognition/service program, communicating and ensuring the process.

    + Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

    + Supervises same day selling procedures to maximize room revenue and control property occupancy.

    + Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

    + Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

    **Supporting Human Resource Activities**

    + Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    + Solicits employee feedback, utilizes an open-door policy and reviews employee satisfaction results to identify and address employee problems or concerns.

    + Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

    + Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

    + Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

    + Participates in employee progressive discipline procedures.

    **Additional Responsibilities**

    + Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    + Analyzes information and evaluating results to choose the best solution and solve problems.

    + Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

    + Performs all duties at the Front Desk as necessary.

    + Runs Front Desk shifts whenever necessary.

    + Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

    **Job Requirements**

    **Education and Experience**

    High school diploma or GED; 2 years’ experience in the guest services, front desk, or related professional area.

    OR

    2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

    _This company is an equal opportunity employer._

    frnch1


    Employment Type

    Full Time

  • Assistant Business Office Manager (Full Time)
    Genesis Healthcare    Mesa, AZ 85213
     Posted 2 days    

    Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference.

    Join Genesis as an Assistant Business Office Manager in one of our nursing centers to develop or enhance your business savvy. You'll report to the nursing center's Business Office Manager and will partner with him/her to maximize the nursing center's financial performance through various business activities.

    Position Highlights

    Collaborative role that interacts with the nursing center Nursing Home Administrator, Payroll/Accounts Payable Coordinator, Admissions Director, Receptionist, nursing center Department Heads and support staff.

    Process nursing center billing and collect delinquent accounts.

    Meet with patients and/or responsible parties to review financial obligations, collect private funds, and assist with other financial related paperwork, primarily at time of patient admission or upon payer change.

    Process and monitor all Patient Fund procedures.

    Assist with Medical Assistance Application process.

    Why Genesis?

    We provide career paths for our employees and develop them. We invest in YOU!

    We are a strong, financially-stable company with industry longevity. Genesis was founded in 1985.

    We are committed to operate with integrity.

    We foster a work environment that feels like a family and have a culture of compassion. We Care Deeply!

    MABO

    QUALIFICATIONS:

    Healthcare financial billing experience preferred to include Medicare, Medicaid, Private Pay and prior collection experience is also desired. Two years' experience in a computerized environment is required. High school education or equivalent is required. Associate Degree is preferred. Related job experience may be substituted for education requirement.

    To protect the health and safety of our patients, residents, employees, family members, and the communities we serve, Genesis has implemented a universal COVID-19 vaccination requirement for employees, care partners and onsite vendors

    _To protect the health and safety of our patients, residents, employees, family members, and the communities we serve, Genesis has implemented a universal COVID-19 vaccination requirement for employees, care partners and onsite vendors._

    **Position Type:** Full Time

    **Req ID:** 385114

    **Center Name:** Mesa Christian Center (SNF)

    **Job Salary:**

    Genesis HealthCare, Inc. and all affiliated entities (collectively, “Genesis”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender expression, gender identity, sexual orientation, national origin, age, actual or perceived disability, marital status, pregnancy, genetic information, amnesty, military status or status as a covered veteran in accordance with applicable federal, state, and local laws. Genesis takes affirmative action to employ and advance in employment qualified minorities, women, individuals with disabilities and covered veterans. These policies are fully supported by the CEO, COO and all members of the leadership team. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact (877)456-6726. This phone number is for ADA related accommodation requests only, not for routine employment inquiries.


    Employment Type

    Full Time

  • Front Office Manager
    Aimbridge Hospitality    Phoenix, AZ 85067
     Posted 3 days    

    As a Front Office Manager you would be responsible for directing and administering of all Front Desk operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides assistance with rooms financial reporting as needed and provides directional support and guidance to the property. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities.

    Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

    QUALIFICATIONS:

    + Bachelor’s degree in Business or Hospitality Management with at least 5 years of progressive Front Office management experience in a 500+ room hotel with meeting space is preferred or an applicable Associate’s degree with at least 3 years of Front Office management experience is required.

    + Specific brand experience/OnQ (PMS – property management) Certification (as defined by property) 500+ room experience and/or previous director level experience preferred.

    JOB RESPONSIBILITIES:

    + Directs and administers all Guest Services operations to include but not limited to guest service and registration (check-in/check-out) room inventory and availability guest service standards and initiatives product quality cost controls and overall profitability brand marketing initiatives developed by the revenue team systems use and management budgeting and forecasting department management policy and procedure implementation and enforcement and meeting participation and facilitation

    + Monitors and develops associate performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward

    + Monitors and assesses service and satisfaction trends evaluate and address issues and make improvements accordingly

    + Initiates and implement marketing and up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue

    + Implements and monitors all corporate marketing programs

    + Ensures associates have current knowledge of hotel products services facilities events pricing and policies and knowledge of the local area and events

    + Runs and completes daily reports analyze data and make decisions based on data

    + Resolves guest issues and concerns to guest satisfaction

    + Recruits interviews and trains associates

    + Participates in the Property Manager on Duty program.

    + Is certified to respond to emergencies including but not limited to the operation of the Fire Panel communication with emergency personnel such as Police and Fire Department.

    + Completes tasks or projects as assigned or as required.

    Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday.

    Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village features 3 acres of swimming pools with waterfalls and a 150 feet waterslide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe.

    As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    + Now offering Daily Pay! Ask your Recruiter for more details

    + Medical, Dental, and Vision Coverage

    + Short-Term and Long-Term Disability Income

    + Term Life and AD&D Insurance

    + Paid Time Off

    + Employee Assistance Program

    + 401k Retirement Plan

    Job ID: 2021-70830

    Full-Time/Part-Time: Full-Time

    Street: 11111 N 7th St

    Post End Date: 9/24/2021


    Employment Type

    Full Time


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