Business Management & Administration

Word Processors and Typists

Use word processor, computer, or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording.

A Day In The Life

Business Management & Administration Industry

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Salary Breakdown

Word Processors and Typists

Average

$42,370

ANNUAL

$20.37

HOURLY

Entry Level

$29,230

ANNUAL

$14.05

HOURLY

Mid Level

$40,960

ANNUAL

$19.69

HOURLY

Expert Level

$59,840

ANNUAL

$28.77

HOURLY


Current Available & Projected Jobs

Word Processors and Typists

447

Current Available Jobs

340

Projected job openings through 2030


Sample Career Roadmap

Word Processors and Typists

Supporting Certifications

Degree Recommendations


Top Expected Tasks

Word Processors and Typists


Knowledge, Skills & Abilities

Word Processors and Typists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Law and Government

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Writing

SKILL

Monitoring

SKILL

Speaking

ABILITY

Near Vision

ABILITY

Written Comprehension

ABILITY

Speech Recognition

ABILITY

Oral Comprehension

ABILITY

Written Expression


Job Opportunities

Word Processors and Typists

  • inventory clerk
    Randstad US    phoenix, AZ 85067
     Posted about 6 hours    

    inventory clerk.

    + phoenix , arizona

    + posted 2 days ago

    **job details**

    summary

    + $21 per hour

    + temporary

    + category sales and related occupations

    + reference1016731-1

    job details

    This position is a combination of administrative and warehouse duties in support of the facilities operations and maintenance division. Administrative tasks: In this position you will contact vendors to obtain quotes to replenish inventory, and fulfill requests submitted by building engineers. Conduct research on products, equipment, vendors and reach a logical conclusion based on results. Follow up/expedite delivery of purchase orders. Research and resolve problems associated with purchase orders issued (i.e. invoicing, backorders, mis-ships, damaged goods, etc.) Confirm deliveries, receiving, distribution of special order goods and inventory items. Data entry of invoices, document contact with customers and vendors throughout the procurement process in the computerized maintenance management system. Demonstrate continuous effort to decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service to internal customers. Warehouse tasks: Receive deliveries; process requests and supply orders; distribute material/supplies to appropriate personnel; preparing and placing orders in pickup area; sorting and placing materials or items on racks, shelves or in bins; maintaining inventory controls, recording amounts of materials or items received or distributed, conducting cycle-counts and physical inventories; maintaining a safe and clean work environment by keeping shelves, pallet area, and workstations neat; reconciling purchases. Communicate both verbally and in writing in the English language with customers, co-workers, vendors in face-to-face one-to-one settings, using the telephone, or via electronic email. Research and problem solving Analyze and interpret technical specifications. Forming and maintaining interpersonal business relationships Basic math skills Read, comprehend, and knowledge of laws, ordinances, rules, regulations and procedures governing public procurement. Operate a variety of standard office equipment including a computer, a variety of computer software, telephone, 10-key calculator. Express ideas clearly in writing in the English language. Work within established policies and regulations. Experience with Gmail, G-Suite applications, or Microsoft Office applications Purchasing Data Entry Providing customer service to employees, management and outside entities Two years of responsible clerical work experience.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.


    Employment Type

    Full Time

  • customer service representative
    Randstad US    phoenix, AZ 85067
     Posted about 6 hours    

    customer service representative.

    + phoenix , arizona

    + posted today

    **job details**

    summary

    + $18.99 - $19 per hour

    + temporary

    + high school

    + category office and administrative support occupations

    + referenceAB_4516369

    job details

    Seeking Customer Service Representatives for a contract opportunity working for a global technology services leader providing support within the financial industry! Position located in Phoenix, AZ. **THIS IS NOT A REMOTE POSITION** Pay Rate: $19.00 Work schedule: 6am-2:30pm Training schedule: 6am-2:30pm Mon-Fri (one week of training) Qualifications: -Must have a HS diploma or GED -6 months previous customer service experience -Computer literate -Verbal and written communication skills -Ability to make good decisions and resolve issues in a clear and calm matter

    salary: $18.99 - $19 per hour

    shift: First

    work hours: 6 AM - 2:30 PM

    education: High School

    Responsibilities

    -Interact with customers via telephone to provide information

    -Process transactions and reply to inquiries about services -Use computer system to track, gather information, and/or troubleshoot customer issues

    -Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken

    Skills

    + Customer Service

    Qualifications

    + Years of experience: 1 year

    + Experience level: Entry Level

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

    **get in touch**

    we are here to help you with your questions.

    LJ

    **lynda jimenez**

    + +1 314 288 2135 (tel:+1 314 288 2135)

    + [email protected]


    Employment Type

    Full Time

  • payroll clerk
    Randstad US    tempe, AZ 85282
     Posted about 6 hours    

    payroll clerk.

    + tempe , arizona

    + posted 2 days ago

    **job details**

    summary

    + $55,000 - $60,000 per year

    + permanent

    + high school

    + category business and financial operations occupations

    + referenceAB_4515094

    job details

    Calling all Payroll Specialists in greater Tempe area! An exceptional opportunity awaits you with one of our esteemed clients. We are currently in search of a meticulous and organized individual to join their finance team as a Payroll Specialist. In this role, you will play a pivotal part in ensuring accurate and timely payroll processing for their diverse workforce. If you thrive in a fast-paced environment, possess exceptional problem-solving abilities, and have a knack for numbers, then we want to hear from you! Don't miss this chance to join a company that values its employees and provides ample opportunities for professional growth and advancement. Apply now to take the next step in your career journey!

    salary: $55,000 - $60,000 per year

    shift: First

    work hours: 8 AM - 4 PM

    education: High School

    Responsibilities

    Responsibilities include (but are not limited to)

    + Collecting and verifying timesheets.

    + Entering employee information and payroll data into the system.

    + Answering employees' questions and concerns regarding payroll.

    + Calculating payable hours, commissions, bonuses, taxes, and deductions.

    + Processing new employees, promotions, and terminations.

    + Issuing statements detailing earnings and deductions.

    + Issuing and delivering paychecks to employees.

    + Investigating and resolving payroll discrepancies.

    + Maintaining and updating payroll records.

    + Preparing periodic payroll reports.

    The essential functions of this role include:

    + working in a smoke free environment

    + working in a non-temperature controlled environment

    Skills

    + Payroll Processing

    + Payroll Tax

    + Benefit Administration

    + Payroll

    + ADP (2 years of experience is preferred)

    + Workday

    + Kronos

    Qualifications

    + Years of experience: 2 years

    + Experience level: Experienced

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

    Applications accepted on ongoing basis until filled.

    **get in touch**

    we are here to help you with your questions.

    JA

    **jason alben**

    + +1 602 606 4499 (tel:+1 602 606 4499)

    + [email protected]


    Employment Type

    Full Time

  • Sr. Administrative Assistant
    REI    Goodyear, AZ 85338
     Posted about 6 hours    

    **Overview**

    REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

    Our team seeks a Senior Administrative Assistant to help us create better outdoor experiences by providing knowledge, giving recommendations, and engaging with the DC Administrative Team every day. You will work with the Director by utilizing effective communication, teamwork, organizational skills, accuracy, creativity, innovation, and productivity to support the team’s goals and initiatives.

    How you will be successful:

    + Maintain confidentiality and provide administrative, project, and office technology assistance with little direction.

    + Deliver effective communications; verbal, written, and over the phone.

    + Consolidate information from various sources including feedback from others.

    + Work both self-directed and as a team, anticipate problems, and use sound judgment to act with intention.

    + Demonstrate attention to detail, a commitment to accuracy and thoroughness.

    + Use business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities. Considers the ultimate impact of outcomes and actions on internal and external customers.

    + Meet deadlines and keeps others informed of work progress.

    **Responsibilities and Qualifications**

    Bring your passionate, authentic self

    We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating, and building new ways to work.

    Your qualities:

    + **5+ years administrative experience.**

    + **Preferred bilingual (Spanish + English)**

    + **Skilled experience with MS Office Suite and web browsing/research.**

    + **Experience with SharePoint design and administration.**

    + **Experience with HTML, Visio, and Access.**

    + **Experience troubleshooting office technology issues.**

    **Closing**

    **At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization (https://www.rei.com/newsroom/article/rei-antiracist-multicultural-fully-inclusive-commitment) . We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

    **Pay Transparency**

    We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

    REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (https://foryourbenefit-rei.com/) for a detailed overview of benefits plans by employee profile.

    **Pay Range**

    $25.85 - $30.40 per hour


    Employment Type

    Full Time

  • Assistant Front Office Manager
    Omni Hotels    Tempe, AZ 85282
     Posted about 6 hours    

    Overview

    Omni Tempe Hotel at ASU

    Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!

    Job Description

    Join the dedicated team at Omni Tempe Hotel at ASU as theAssistant Front Office Managerand play a pivotal role in providing exceptional guest experiences at one of Tempe's premier destinations. In this key position, you will assist the Director of Front Office in overseeing all operational aspects of the Front Desk and Guest Services. We are looking for a dynamic, service-oriented leader with a passion for hospitality and the ability to inspire the front office team.

    Responsibilities

    + Assist in managing the day-to-day operations of the Front Desk, ensuring all guests receive a warm welcome and exceptional service.

    + Maintain continuous communication with all hotel departments, particularly Night Audit, to ensure smooth operations.

    + Address and resolve guest complaints effectively, leaving a positive, lasting impression.

    + Conduct training on the hotel’s computer systems, and troubleshoot as necessary.

    + Oversee the preparation and adjustment of room assignments, prioritizing VIPs, special requests, and group bookings.

    + Ensure the completion and accuracy of daily reports, registration cards, and room rate adjustments.

    + Manage inventory of front office supplies to maintain adequate stock levels.

    + Uphold the hotel’s standards and procedures, including emergency protocols and radio communications.

    + Champion the hotel’s loyalty and incentive programs, ensuring team understanding and participation.

    + Conduct monthly reviews of service standards and training with the front office team.

    Qualifications

    + High School graduate or equivalent, Bachelor's Degree in Hospitality is preferred.

    + Proven supervisory experience in customer service within the upscale hotel industry.

    + Strong ability to lead empathetically and engage positively with both guests and team members.

    + Excellent organizational skills and the capability to multitask effectively in a fast-paced environment.

    + Proficiency in hotel management software and systems, Opera is a plus.

    + Knowledge of emergency response strategies and facility safety protocols.

    + Ability to work a flexible schedule, including nights, weekends, and holidays, as the hotel operates 7 days a week.

    + Physical ability to stand for prolonged periods.

    *This position is a full-time, on-site position with no work from home flexibility.

    This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [email protected].

    Job LocationsUS-AZ-Tempe

    Posted Date8 hours ago(4/18/2024 1:12 PM)

    Requisition ID 2024-108694

    # of Openings 1

    Category (Portal Searching) Front Office Operations


    Employment Type

    Full Time

  • Digital Transformation Program Office Manager - Intel Contract Employee
    Intel    Phoenix, AZ 85067
     Posted about 6 hours    

    **Job Description**

    Join our Intel Fab Construction Enterprise (FCE) in building the world's largest semiconductor manufacturing factories across the globe. The future is what we build. Our enterprise manages a portfolio of capital projects on-site with a large contractor workforce that encompasses outsourced general contractors, A/E firms, and key trade companies in the Semiconductor Construction Industry. The scope of our work includes but is not limited to New Wafer Fabrication factories (Fabs), Fab Conversions, Process Tools Install, Infrastructure, and Progressive Build.

    We are looking for world-class technical talent to join our team. If you enjoy working with the latest technology in a rewarding, fast-paced environment, this is the right place for you. Everywhere you go, you'll find an opportunity to make a difference. In any given workday, you will be given the responsibility to innovate and create an impact on our business.

    The Digital Transformation Program Office Manager (PMO) is responsible for overseeing and delivering core governance and control support to the wider program, with the support of the centralized Governance Office. **This is an Intel Contract Employee (ICE) position reporting directly to the Senior Director of Digital Transformation and may lead a small team.**

    **As a Digital Transformation Program Office Manager (PMO) your responsibilities will include but are not limited to:**

    + Own, establish, deliver and embed the Program Management Office in support of all site projects for a major construction investment on behalf of Intel.

    + Integrate multiple site programs and projects to ensure continuous alignment to the site strategy, have scope clarity across phases as well as key dependencies and critical paths are identified and comprehended.

    + Own all governance and control documents across the Construction Project Lifecycle, such as the Project Execution Plan, Stage Gate Reports, and status reports.

    + Facilitate key Governance and Control meetings, ensuring alignment to agenda, and driving ownership for outcomes and actions.

    + Responsible for the establishment of site project and program governance (policies, procedures, etc..), in line with Intel's good practice, and ensure ongoing alignment to the Construction Management Policy.

    + Drive the construction cadence and pace needed for Site operations business success.

    + Own program performance indicators, and the delivery of meaningful reporting to inform decision making.

    + Collect, synthesize, and analyze project data and information to enable program transparency and appropriate decision making at all levels of the team.

    + Use the data to understand the problem and provide recommended solutions to the team.

    + Own overall communication management plan, which includes operational updates to the project, its customers, and the winder organization.

    + Own and drive proactive Risk Management, to improve the likelihood of project success.

    + Drive Continuous improvement (Tools, processes, technology, business intelligence, and other levers of value) to continue to hone the way we effectively deliver projects for Intel.

    + Support the Director of Construction and Construction staff, by continually looking over the time horizons to prepare the team for future work.

    + Build and drive safety culture of caring in every business environment, office to the construction sites, and from front-end planning to construction execution.

    **The successful candidate should exhibit the following behavioral traits:**

    + Project/program management skills, and willingness to engage with multiple stakeholders across multiple projects.

    + Teamwork and collaboration across Intel with a customer service and continuous improvement mindset.

    + Thrive in a startup culture where velocity of execution and agility to adapt to change is critical to success.

    + Written and verbal communication skills, with the expertise to align multiple stakeholders to a common vision/goal.

    + Deal with high levels of ambiguity.

    + Expertise work independently.

    + Bias for action.

    + Skills to bring different groups of individuals toward a common goal, gain consensus, and draw out a commitment to achieve results.

    + Expertise to use data to clearly articulate a problem, recommendations and use that to convey the story.

    + Champion and value the safety culture of caring throughout the project lifecycle.

    **Qualifications**

    You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

    **Minimum Qualifications:**

    The candidate must possess at least one of the following degrees plus the years of experience determined for each degree in the areas specified below:

    + Bachelor's degree with 6+ years of experience in Engineering or Construction Management, Civil/Industrial Engineering or closely related field.

    + Master's degree with 4+ years of experience in Engineering or Construction Management, Civil/Industrial Engineering or closely related field.

    **Preferred Qualifications:**

    + Experience in mega projects (upwards of 1 Billion) such as Construction, Oil/Gas, Mining, Rail, Manufacturing, or other similar.

    + Knowledge and experience in the semiconductor industry project management.

    Strong capability in the use of Microsoft Excel, PowerPoint, PowerBI.

    **Inside this Business Group**

    As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art -- from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.

    **Posting Statement**

    All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

    **Benefits**

    We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here. (https://jobs.intel.com/en/benefits)

    Annual Salary Range for jobs which could be performed in US, Colorado, New York, Washington, California: $52,000.00-$200,000.00

    *Salary range dependent on a number of factors including location and experience

    **Working Model**

    This role is available as a fully home-based and generally would require you to attend Intel sites only occasionally based on business need. This role may also be available as our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. **In certain circumstances the work model may change to accommodate business needs.**


    Employment Type

    Full Time

  • Front Office Medical Receptionist
    Health Advocates Network    Gilbert, AZ 85295
     Posted about 6 hours    

    Contract to Hire

    **Job # 24140 Front Office Medical Receptionist**

    **Acclivity Healthcare - Your personable, proven partner!**

    Since 1999, Acclivity Healthcare has served the specialized recruiting and staffing needs of leading healthcare employers nationwide. Our clients range from independent physician practices to national healthcare systems and insurance providers. We are proud of our 18,000+ successful placements with quality-oriented organizations that recognize the value of better talent.

    **Compensation and Schedule for the Front Office Medical Receptionist**

    Front Office Medical Receptionist – Full-time, $19-$20 per hour, Monday – Friday, 8:00am to 5:00pm. Join a positive working environment in a busy medical office!

    **Required Qualifications of the Front Office Medical Receptionist**

    - 2+ years of recent medical front office experience required

    - Insurance and eligibility experience required

    - High school diploma or GED required

    - Must successfully pass a criminal background check and drug screen

    **Responsibilities of the Front Office Medical Receptionist**

    - Greet and check in/check out patients

    - Collect insurance information, registration forms, and copays

    - Verify insurance

    - Answer phones and relay messages

    - Schedule/reschedule appointments

    - Assist with other duties as needed

    **About the Company**

    This well-known and successful healthcare system has remained a symbol of quality for over 25 years. They are the 5th largest healthcare system in the nation, with more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. They have won numerous awards as a top healthcare employer because of the great work environment and commitment to their employees’ growth and success. This organization has an immediate need for a skilled and up-beat Front Office Medical Receptionist to join their team!

    Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability


    Employment Type

    Full Time

  • Customer Service Representative
    CVS Health    Phoenix, AZ 85067
     Posted about 6 hours    

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

    Position Summary

    Must live within a 35 mile radius of Phoenix AZ or Houston TX This is a second and third shift role. Applicants must commit to either a second shift or third shift schedule.

    + Second Shift - M-F 4:55pm EST - 1:25am EST; times may vary weekends and holidays.

    + Third Shift - M-F 1:20am EST - 9:50am EST; weekend shifts Sat and Sun is 2:30amEST-11amEST.

    Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Customer inquiries are basic and at times complex nature. Engages, consults and educates members based upon the member’s unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. Triages resulting rework to appropriate staff. Documents and tracks contacts with members, providers and plan sponsors. The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health. Taking accountability to fully understand the member’s needs by building a trusting and caring relationship with the member. Anticipates customer needs. Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc. Explains member's rights and responsibilities in accordance with contract. "This position is part of Service Operations" Required Qualifications

    This is a second and third shift role. Applicants must commit to either a second shift or third shift scheduleCustomer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Experience in a production environment. High School or GED equivalent.

    Preferred Qualifications Ability to multi-task to accomplish workload efficiently. Understanding of medical terminology. Oral and written communication skills. Ability to maintain accuracy and production standards. Problem solving skills. Attention to detail and accuracy. Analytical skills. Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Experience in a production environment. High School or GED equivalent. Education

    High School diploma, G.E.D. or equivalent experience

    Pay Range

    The typical pay range for this role is:

    $17.00 - $28.45

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

    We anticipate the application window for this opening will close on: 05/31/2024


    Employment Type

    Full Time

  • Medical Receptionist Chandler
    Dignity Health    Chandler, AZ 85286
     Posted about 6 hours    

    **Overview**

    Hello humankindness Dignity Health Medical Group is the employed physician group of Dignity Health Arizona. Dignity Health Medical Group (DHMG) employs approximately 200 providers and 500 support staff that cover a wide variety of specialties. The medical group has had tremendous success over the past few years and now provides more than 73 subspecialty services. The physicians provide clinical services in their areas of specialty and many serve in pivotal academic research and leadership roles.DHMG is also heavily involved in preparing tomorrows healthcare providers. DHMG has 84 medical school students and approximately 200 residents and fellows throughout the 25 academic programs. Clinical services are complemented with translational and bench research to augment medical education for residents and students. The mission of Dignity Health Medical Group is consistent with Dignity Healths mission and St. Josephs guiding principles with a focus on innovative clinical care and the pursuit of excellence through scholarly activities. As part of the Dignity Health hospital system DHMG has full access to the staff and all facilities on our hospital campuses. This unique relationship with our hospital allows Dignity Health Medical Group to provide its patients with state-of-the-art patient services including care of the poor and disenfranchised.Look for us on Facebook and follow us on Twitter.For the health of our community ... we are proud to announce that we are a tobacco-free campus

    **Responsibilities**

    **SUMMARY** - The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Obtains complex financial information regarding patients from various sources to obtain payment plan agreements, charity care, Medicare coverage, alternative financing and verifies coverage. May obtain prior authorizations for office visits and/or testing. May enter charge entry data as required. Other duties as assigned.

    **Qualifications**

    **MINIMUM**

    Basic computer skills required

    **PREFERRED**

    High School Diploma / GED

    Previous medical office and/or insurance experience

    Bi-lingual skills.

    **Pay Range**

    $18.00 - $20.38 /hour

    We are an equal opportunity/affirmative action employer.


    Industry

    Health Sciences

    Employment Type

    Full Time

  • Customer Service Representative - Starting at $20 hourly
    Citigroup    Tucson, AZ 85702
     Posted about 7 hours    

    The Service Rep 4 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.

    **Responsibilities:**

    + Assist with evaluating and resolving service inquiries from clients across different platforms

    + Effectively use various computer systems to complete assigned tasks and address account inquiries

    + Develop and maintain working knowledge of specific groups of Citi products and services

    + Analyze and identify potential risks and identify solutions that meet client needs

    + Complete assigned tasks in an accurate and efficient manner

    + Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations

    + Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

    + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

    **Qualifications:**

    + 1-3 years’ work experience in a related role

    + Proficient in Microsoft Office and Windows Operating Systems

    + Demonstrated experience solving customer service inquiries

    + Effective verbal and written communication skills

    + Ability to work in a fast pace environment

    + Excellent technical and data entry skills, including the utilization of a 10-key touchpad

    + Proven ability to navigate multiple systems and customer service platforms concurrently

    **Education:**

    + High School diploma or equivalent

    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    ------------------------------------------------------

    **Job Family Group:**

    Customer Service

    ------------------------------------------------------

    **Job Family:**

    Service

    ------------------------------------------------------

    **Time Type:**

    Full time

    ------------------------------------------------------

    **Primary Location:**

    Tucson Arizona United States

    ------------------------------------------------------

    **Primary Location Full Time Salary Range:**

    $41,600.00 - $53,600.00

    In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

    ------------------------------------------------------

    **Anticipated Posting Close Date:**

    Apr 25, 2024

    ------------------------------------------------------

    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .

    View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

    View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .

    View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

    Citi is an equal opportunity and affirmative action employer.

    Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.


    Employment Type

    Full Time


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