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Business Management & Administration

Switchboard Operators, Including Answering Service

Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls.

Salary Breakdown

Switchboard Operators, Including Answering Service

Average

$31,610

ANNUAL

$15.2

HOURLY

Entry Level

$25,610

ANNUAL

$12.31

HOURLY

Mid Level

$32,725

ANNUAL

$15.73

HOURLY

Expert Level

$39,840

ANNUAL

$19.15

HOURLY


Sample Career Roadmap

Switchboard Operators, Including Answering Service

Degree Recommendations


Top Expected Tasks

Switchboard Operators, Including Answering Service


Knowledge, Skills & Abilities

Switchboard Operators, Including Answering Service

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Clerical

KNOWLEDGE

Computers and Electronics

SKILL

Speaking

SKILL

Active Listening

SKILL

Social Perceptiveness

SKILL

Reading Comprehension

SKILL

Writing

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Recognition

ABILITY

Speech Clarity

ABILITY

Near Vision


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