Azpipeline_org

Financial Services

Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.

Salary Breakdown

Bill and Account Collectors

Average

$37,550

ANNUAL

$18.05

HOURLY

Entry Level

$31,090

ANNUAL

$14.95

HOURLY

Mid Level

$37,405

ANNUAL

$17.99

HOURLY

Expert Level

$43,720

ANNUAL

$21.02

HOURLY


Current Available & Projected Jobs

Bill and Account Collectors

21

Current Available Jobs

10,920

Projected job openings through 2024


Sample Career Roadmap

Bill and Account Collectors

Degree Recommendations


Top Expected Tasks

Bill and Account Collectors


Knowledge, Skills & Abilities

Bill and Account Collectors

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Clerical

KNOWLEDGE

English Language

KNOWLEDGE

Mathematics

KNOWLEDGE

Computers and Electronics

SKILL

Active Listening

SKILL

Speaking

SKILL

Social Perceptiveness

SKILL

Persuasion

SKILL

Reading Comprehension

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Clarity

ABILITY

Speech Recognition

ABILITY

Written Comprehension


Job Opportunities

Bill and Account Collectors

  • Patient Access Specialist
    Valleywise Health    Tempe, AZ 85282
     Posted about 8 hours    

    Under the direction of the Patient Access Manager, this position is responsible to deliver a high-quality patient experience through inbound and outbound call resolution by performing comprehensive patient access functions associated with scheduling, pre-registration, and registration. Provide excellent customer service, answer patient questions, and route calls to designated staff, as appropriate, to maintain an efficient operational workflow for all patients seeking services throughout Valleywise Health .

    Qualifications:

    Education:

    + Requires a high school diploma or GED.

    + Prefer an associate's degree in Business Administration, Finance or a related field.

    Experience:

    + Must have a minimum of one to two (1-2) years of general clerical, customer service or medical experience, preferably in a healthcare environment.

    + Prefer prior experience in a call center or experience with high volume patient contact by phones.

    + Prior healthcare registration and or scheduling experience a plus.

    Specialized Training:

    + None

    Certification/Licensure:

    + Epic certification and HFMA certification preferred.

    Knowledge, Skills & Abilities:

    + Requires the ability to read, write and speak effectively in English. Bilingual preferred.

    + Must have working knowledge of Excel and Word.

    + Requires basic data entry, 10-key, and keyboarding skills.

    + Ability to type a minimum of 30 words per minute is desired.

    + Must have the ability to handle multiple complex projects.

    + Excellent written and verbal communication skills, time management skills, mentoring and leadership skills are required.

    + Must have the ability to demonstrate competency in all aspects of billing/collecting rules and regulations for all payers in order to direct, plan, schedule and organize work.

    + Must be able to communicate and relate with patients and all hospital staff.

    + Requires the ability to work independently on established policies and procedures within the department.

    + Must have knowledge of Arizona Medicaid programs Medicare, AHCCCS, and other government programs.

    + Knowledge of the federal and state Fair Debt Collection Regulations.

    + Knowledge of the Collections department, including commercial, managed care, work comp and self-pay guidelines.

    + Requires organizational, general math, and training skills.

    + Requires good patient service skills, interpersonal ability and demonstrated leadership skills to regularly interact with staff and leadership.


    Employment Type

    Full Time

  • Accounts Receivable Specialist
    Aston Carter    Scottsdale, AZ 85258
     Posted about 9 hours    

    Description:

    Will be collecting homeowner fees, HOA fees and fines. Will Be receiving checks and applying them directly to the accounting books. Accounts Receivable Specialist responsibilities include billing, collections, account set-ups, posting cash, resale disclosure and assisting homeowners with questions on their account over the phone and via e-mail. Excellent over the phone customer service skills are required. Must be proficient in Microsoft Office applications.

    Skills:

    Accounting, collection, multi entities, customer service oriented

    Top Skills Details:

    Accounting,collection,multi entities

    Additional Skills & Qualifications:

    -hard worker, fun, friendly -AR -Collections -Customer Service

    Experience Level:

    Entry Level

    About Aston Carter:

    Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Collections Specialist II - Multiple Locations
    Lumen    DOUGLAS, AZ 85607
     Posted 1 day    

    **About Lumen**

    Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

    **The Role**

    As a Lumen Collections Specialist II, you will collect revenues owed from business customers and to assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service to help build a loyal customer base, improve our ability to retain our current customer base, and provide quick responses and resolutions to their concerns for prompt payment receipt. Conflict resolution and negotiation skills will be utilized on-a-daily basis. These are call-center like activities with quick resolution to outstanding balances.

    **The Main Responsibilities**

    + Receive inbound calls from Lumen business customers for collections, payment arrangements, and simple billing inquiry

    + Meet established collection objectives monthly, collecting and managing past due accounts and outstanding invoices for moderate sized customers

    + Use various computer systems/screens simultaneously

    + Build and maintain strong customer rapport, consult, multi-task, and problem solve with the customer

    + Perfect the customer experience by providing excellent service on every interaction (phone calls, emails, meetings, conference calls, etc.)

    + Preparation of monthly collection reports, recommendations, and credit approval decisions on new accounts which will include credit memos and write-off activities

    + Teamwork and collaboration with Sales Support, Customer Service, Billing Operations, Billing Inquiry, and Accounts Receivable teams in reconciling accounts.

    + Possess the ability to overcome objections and offer solutions to resolve potential roadblocks during the collection process.

    + Ability to locate, review, and comprehend the terms of the contractual agreements governing the servicing relationship between the customer and Lumen

    **What We Look For in a Candidate**

    **Minimum Qualifications:**

    + Strong communication skills (written and verbal) preferred

    + Multi-tasking and problem-solving skills

    + Good listening skills are necessary for consultative collections and to negotiate solutions that benefit the company and the customer

    + Outstanding customer service skills

    + Ability to manage your time wisely to accomplish your daily, weekly, and monthly goals

    + Bachelor’s degree in Finance, Accounting, or Management (substitution of 4 years of work experience will be allowed for the educational requirement)

    + Require to work onsite at all times, cannont work remotely

    + Computere literacy/good typing skills. Advanced proficiency in the use of Microsoft Office

    **Preferred Qualifications:**

    + Previous call center experience

    + 5 years collections and/or finance related experience

    **What to Expect Next**

    Requisition #: 256396

    **EEO Statement**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

    **Salary Range**

    **Salary Min :**

    29970

    **Salary Max :**

    66840

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Salary Range**

    **Salary Min :**

    29970

    **Salary Max :**

    66840

    This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.


    Employment Type

    Full Time

  • Collections Specialist II - Multiple Locations
    Lumen    TUCSON, AZ 85702
     Posted 1 day    

    **About Lumen**

    Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

    **The Role**

    As a Lumen Collections Specialist II, you will collect revenues owed from business customers and to assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service to help build a loyal customer base, improve our ability to retain our current customer base, and provide quick responses and resolutions to their concerns for prompt payment receipt. Conflict resolution and negotiation skills will be utilized on-a-daily basis. These are call-center like activities with quick resolution to outstanding balances.

    **The Main Responsibilities**

    + Receive inbound calls from Lumen business customers for collections, payment arrangements, and simple billing inquiry

    + Meet established collection objectives monthly, collecting and managing past due accounts and outstanding invoices for moderate sized customers

    + Use various computer systems/screens simultaneously

    + Build and maintain strong customer rapport, consult, multi-task, and problem solve with the customer

    + Perfect the customer experience by providing excellent service on every interaction (phone calls, emails, meetings, conference calls, etc.)

    + Preparation of monthly collection reports, recommendations, and credit approval decisions on new accounts which will include credit memos and write-off activities

    + Teamwork and collaboration with Sales Support, Customer Service, Billing Operations, Billing Inquiry, and Accounts Receivable teams in reconciling accounts.

    + Possess the ability to overcome objections and offer solutions to resolve potential roadblocks during the collection process.

    + Ability to locate, review, and comprehend the terms of the contractual agreements governing the servicing relationship between the customer and Lumen

    **What We Look For in a Candidate**

    **Minimum Qualifications:**

    + Strong communication skills (written and verbal) preferred

    + Multi-tasking and problem-solving skills

    + Good listening skills are necessary for consultative collections and to negotiate solutions that benefit the company and the customer

    + Outstanding customer service skills

    + Ability to manage your time wisely to accomplish your daily, weekly, and monthly goals

    + Bachelor’s degree in Finance, Accounting, or Management (substitution of 4 years of work experience will be allowed for the educational requirement)

    + Require to work onsite at all times, cannont work remotely

    + Computere literacy/good typing skills. Advanced proficiency in the use of Microsoft Office

    **Preferred Qualifications:**

    + Previous call center experience

    + 5 years collections and/or finance related experience

    **What to Expect Next**

    Requisition #: 256396

    **EEO Statement**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

    **Salary Range**

    **Salary Min :**

    29970

    **Salary Max :**

    66840

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Salary Range**

    **Salary Min :**

    29970

    **Salary Max :**

    66840

    This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.


    Employment Type

    Full Time

  • Collections Specialist II - Multiple Locations
    Lumen    MESA, AZ 85213
     Posted 1 day    

    **About Lumen**

    Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

    **The Role**

    As a Lumen Collections Specialist II, you will collect revenues owed from business customers and to assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service to help build a loyal customer base, improve our ability to retain our current customer base, and provide quick responses and resolutions to their concerns for prompt payment receipt. Conflict resolution and negotiation skills will be utilized on-a-daily basis. These are call-center like activities with quick resolution to outstanding balances.

    **The Main Responsibilities**

    + Receive inbound calls from Lumen business customers for collections, payment arrangements, and simple billing inquiry

    + Meet established collection objectives monthly, collecting and managing past due accounts and outstanding invoices for moderate sized customers

    + Use various computer systems/screens simultaneously

    + Build and maintain strong customer rapport, consult, multi-task, and problem solve with the customer

    + Perfect the customer experience by providing excellent service on every interaction (phone calls, emails, meetings, conference calls, etc.)

    + Preparation of monthly collection reports, recommendations, and credit approval decisions on new accounts which will include credit memos and write-off activities

    + Teamwork and collaboration with Sales Support, Customer Service, Billing Operations, Billing Inquiry, and Accounts Receivable teams in reconciling accounts.

    + Possess the ability to overcome objections and offer solutions to resolve potential roadblocks during the collection process.

    + Ability to locate, review, and comprehend the terms of the contractual agreements governing the servicing relationship between the customer and Lumen

    **What We Look For in a Candidate**

    **Minimum Qualifications:**

    + Strong communication skills (written and verbal) preferred

    + Multi-tasking and problem-solving skills

    + Good listening skills are necessary for consultative collections and to negotiate solutions that benefit the company and the customer

    + Outstanding customer service skills

    + Ability to manage your time wisely to accomplish your daily, weekly, and monthly goals

    + Bachelor’s degree in Finance, Accounting, or Management (substitution of 4 years of work experience will be allowed for the educational requirement)

    + Require to work onsite at all times, cannont work remotely

    + Computere literacy/good typing skills. Advanced proficiency in the use of Microsoft Office

    **Preferred Qualifications:**

    + Previous call center experience

    + 5 years collections and/or finance related experience

    **What to Expect Next**

    Requisition #: 256396

    **EEO Statement**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

    **Salary Range**

    **Salary Min :**

    29970

    **Salary Max :**

    66840

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Salary Range**

    **Salary Min :**

    29970

    **Salary Max :**

    66840

    This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.


    Employment Type

    Full Time

  • Collections Specialist II - Multiple Locations
    Lumen    Phoenix, AZ 85067
     Posted 1 day    

    **About Lumen**

    Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

    **The Role**

    As a Lumen Collections Specialist II, you will collect revenues owed from business customers and to assist with basic billing inquiries and disputes based on customer feedback related to their invoices. You will be expected to provide superior customer service to help build a loyal customer base, improve our ability to retain our current customer base, and provide quick responses and resolutions to their concerns for prompt payment receipt. Conflict resolution and negotiation skills will be utilized on-a-daily basis. These are call-center like activities with quick resolution to outstanding balances.

    **The Main Responsibilities**

    + Receive inbound calls from Lumen business customers for collections, payment arrangements, and simple billing inquiry

    + Meet established collection objectives monthly, collecting and managing past due accounts and outstanding invoices for moderate sized customers

    + Use various computer systems/screens simultaneously

    + Build and maintain strong customer rapport, consult, multi-task, and problem solve with the customer

    + Perfect the customer experience by providing excellent service on every interaction (phone calls, emails, meetings, conference calls, etc.)

    + Preparation of monthly collection reports, recommendations, and credit approval decisions on new accounts which will include credit memos and write-off activities

    + Teamwork and collaboration with Sales Support, Customer Service, Billing Operations, Billing Inquiry, and Accounts Receivable teams in reconciling accounts.

    + Possess the ability to overcome objections and offer solutions to resolve potential roadblocks during the collection process.

    + Ability to locate, review, and comprehend the terms of the contractual agreements governing the servicing relationship between the customer and Lumen

    **What We Look For in a Candidate**

    **Minimum Qualifications:**

    + Strong communication skills (written and verbal) preferred

    + Multi-tasking and problem-solving skills

    + Good listening skills are necessary for consultative collections and to negotiate solutions that benefit the company and the customer

    + Outstanding customer service skills

    + Ability to manage your time wisely to accomplish your daily, weekly, and monthly goals

    + Bachelor’s degree in Finance, Accounting, or Management (substitution of 4 years of work experience will be allowed for the educational requirement)

    + Require to work onsite at all times, cannont work remotely

    + Computere literacy/good typing skills. Advanced proficiency in the use of Microsoft Office

    **Preferred Qualifications:**

    + Previous call center experience

    + 5 years collections and/or finance related experience

    **What to Expect Next**

    Requisition #: 256396

    **EEO Statement**

    We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

    **Disclaimer**

    The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

    **Salary Range**

    **Salary Min :**

    29970

    **Salary Max :**

    66840

    This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

    This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

    As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

    Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

    **Salary Range**

    **Salary Min :**

    29970

    **Salary Max :**

    66840

    This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.


    Employment Type

    Full Time

  • Accounts Receivable Specialist (Billing 3)
    Friendship Village of Tempe    Tempe, AZ 85282
     Posted 2 days    

    Friendship Village Tempe is seeking a Temporary Full-Time Accounts Receivable Specialist (Billing 3).

    Schedule: Monday through Friday, 40 hours/week

    Pay: $19.68 to $23.95 per hour, based on experience

    + Collects information regarding the Nursing Supplies and Medical Equipment needs, then orders and delivers them throughout all sections of the Village.

    + Stocks and organizes the Nursing Supplies Rooms. Confirms deliveries for payment to Suppliers.

    + Provides accurate inventory control, enters all billable charges, and creates the monthly statements to the residents.

    + Assists the Accounts Receivable Supervisor and the Assistant Director of Finance with all resident billing as requested, while following established policies and procedures.

    + High school diploma or equivalent required. Proficiency in all MS Office softwares including Excel, Word, and Outlook required.

    + Able to perform mathematical calculations, ratios and mark-ups as required.

    + Knowledge and experience in Account Receivable procedures, Nursing Supplies Management, HealthCare financial softwares, Medicare and other insurance claims processed desired.

    + Prior experience in Accounts Receivable using the MyUnity software a plus.

    + Able to stoop, bend, and reach in order to access files and distribute mail and nursing supplies and packages.

    + Able to sit for most of the shift.

    + Able to lift and move 50 lbs boxes of computer paper and nursing supplies.

    + Able to do computer data entry.

    + Able to work efficiently with little supervision.

    + Must exhibit qualities of patience, concern for the needs of the elderly, and a positive attitude toward interaction with residents and employees of the Village.

    Employee Benefits

    At Friendship Village Tempe, we truly value our employees. We offer full-time employees benefits including:

    + Medical, Dental, and Vision Insurance

    + 403B Retirement Plan – with Company Match

    + Life / Disability Insurance

    + Employee Assistance Program

    + Opportunities for Advancement

    + Competitive Pay

    + Direct Deposit

    + Employee Referral Bonus

    + Accident Insurance

    + Paid Holidays

    + Paid Sick Time

    + Paid Time Off/Vacation

    + Educational Grant Program

    + Employee Wellness Program and Gym On-site

    + Employee Discounts

    + Discounted Bus Passes

    + Discounted Employee Meals

    + Emergency Loan Program

    + Employee Events

    + Employee Recognition Programs

    + Flexible Spending Account

    + Trip Reduction Program

    + Paid Bereavement Leave

    + Paid Jury Duty

    + Leave of Absence Policy

    + Military Time Off

    Hospitality Focus:

    Friendship Village Tempe fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

    + We greet residents, employees and guests warmly, by name and with a smile.

    + We treat everyone with courteous respect.

    + We strive to anticipate resident, employee and guest needs and act accordingly.

    + We listen and respond enthusiastically in a timely manner.

    + We hold ourselves and one another accountable.

    + We embrace and value our differences.

    + We make residents, employees and guests feel important.

    + We ask “Is there anything else I can do for you?”

    + We maintain high levels of professionalism, both in conduct and appearance, at all times.

    + We pay attention to details.

    Our Mission:

    Friendship Village Tempe lives our life-care promise in a community where residents and staff are engaged in enjoying life as one.

    Our Vision:

    To be known as the leading retirement community that embraces individuality while delivering an innovative and compassionate environment in which we live and work.

    Our Core Values:

    + We interact honestly and fairly, with integrity and openness.

    + We intentionally respect and embrace the perspective of each individual.

    + We are passionate about consistently delivering exceptional service.

    + We are innovative and creative leaders.

    + We work together to cultivate meaningful relationships.

    Our Reputation:

    Friendship Village is a place employees can wake up happy to come to work each day. We take pride in our exceptional culture of family and hospitality.

    Specific Schedule: M-F Flexible Schedule 40 hours/week

    Work Location: Village Center

    External Company Name: Friendship Village of Tempe

    External Company URL: www.lcsnet.com


    Employment Type

    Full Time

  • Medical Biller
    Aston Carter    Phoenix, AZ 85067
     Posted 2 days    

    Description:

    • Resolving AR over 30 days

    • Act as the organizations representative when communicating with insurances and patients.

    • Follow up with insurance companies on rejected or unpaid claims.

    • Maintain organized data to follow through and track progress of aged AR.

    • Perform accurate and timely appeals.

    • Document patient account with status of outstanding AR

    • Respond to correspondence or requests for medical records from insurance companies.

    • Be able to identify trends or issues and report findings to Manager.

    • Post daily patient checks received in the mail.

    • Performs other duties as assigned.

    Additional Skills & Qualifications:

    1. Excellent communication skills, written and oral.

    2. Strong organization skills.

    3. Well-organized with attention to detail.

    4. Excellent follow-up skills – see tasks through to resolution / completion.

    5. Ability to manage multiple tasks simultaneously.

    6. Ability to work as a team player.

    7. Results driven.

    Schedule: Monday - Friday 8am - 5pm

    Location: 4225 East Windrose Drive, Phoenix, Arizona, 85032, United States

    About Aston Carter:

    Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Service Center Account Representative, Personal Lines, Remote Work
    Ohio Farmers Insurance Company    Phoenix, AZ 85001
     Posted 3 days    

    Westfield is a great place to work for many reasons. You could be one of them.

    Westfield Services Inc. is a specialty insurance agency and services firm headquartered in Columbus, Ohio. We are wholly owned by Westfield Group in Westfield Center, Ohio, although we operate independently of our parent company.

    You will be challenged. Rewarded. And valued for your unique experience, background and perspective.
    Join a team where hard work pays off and original thinking is celebrated. As you build your future at Westfield Insurance, you will quickly learn that protecting our customer's future by delivering on our promise to help restore lives and rebuild businesses when the unexpected happens is at the heart of what we do. Building relationships and caring about people has been part of our culture since 1848. Be a part of a team that recognizes and appreciates those who take initiative, know how to elevate an idea and can innovate and seek opportunity in a changing world.

    Westfield Service Center Personal Lines Account Representative 1 Job Summary
    Location: Westerville, OH or remote within Westfield's operating territory
    Salary Range: Minimum - $40,862.00; Midpoint - $46,991.00

    The WSI Service Center PL Account Representative 1 performs customer service duties including answering customer inquiries, communicating/negotiating with carriers, troubleshooting problems, handling renewals/rewrites, and offering additional coverages.

    Essential Functions (primary functions and/or reasons the job exists in order of importance)

    1. Performs a variety of personal lines customer service duties for agents and clients.
    2. Handles a variety of incoming customer calls and emails including the following:
    * Answering inquiries from customers including coverage questions, policy changes, quotes, billing issues, and other issues.
    * Taking incoming claims calls and handling appropriately based on type of claim, carrier, etc.
    * Handling evidence of property requests.
    3. Writes/rewrites new business as appropriate or refers lead back to agency.
    4. Conducts account reviews periodically. Enhances and strengthens existing accounts as needed with needed additional coverages.
    5. Resolves disputes between customers, carriers, agencies, and others while keeping appropriate parties informed of progress.
    6. Works closely with agencies on the following:
    * Advising agency of critical events and follows agency's instructions if within guidelines or procedures.
    * Handling renewals, cancellations, and non-renewals with care, legally saving all accounts when possible. Notifies agency if account is unable to be saved.
    7. Accurately documents activities and attaches pertinent documents to the management system, per procedures.
    8. Serves as a resource to Westfield's personal lines team, whenever possible, and responds to underwriting requests for additional customer information in a timely, cooperative manner.
    9. Utilizes carrier software and resources, agency management system, and software tools as needed to perform tasks and obtain needed information (e.g. underwriting guidelines, forms, manuals).
    10. Maintains and shares knowledge of industry updates (carrier changes, market trends, products) and stays informed of state-specific guidelines and requirements (coverages, underwriting rules, procedures, laws).
    11. Continues to meet Continuing Education requirements to maintain license.

    Desired Qualifications/Experience/Certification/Education (in order of importance)

    1. 1+ year of experience in Property & Casualty personal lines insurance, in a customer facing role.
    2. Valid Property-Casualty agent license required within 90 days of employment.
    * For Peak Seasonal role: must have a valid Property-Casualty agent license.
    3. Experience in a fast-paced, high call/email volume environment with ability to multi-task.
    4. Experience being accurate with a focus on attention to details.
    5. Delivers messages in a clear, compelling, and concise manner.
    6. Working knowledge and skills in the areas of business:
    * Writing standard office letters & memos
    * Utilizing and understanding math to solve and explain pro-rated premium issues.
    7. Understanding of general business flows, procedures, and systems.
    8. Adjusts communication content and style to meet the need of a diverse audience.
    9. Experience with Microsoft Windows and Office (Outlook, Excel) or transferable software packages.
    10. Experience handling confidential and sensitive information/situations with ability to maintain professionalism and diplomacy.
    11. High school graduate, GED, OR commensurate experience.

    Physical Requirements (specific to the role)

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    * Ability to work effectively in an office or home environment for 40+ hours per week (including sitting, standing, working on a computer and availability to be on the phone for extended periods of time).
    * Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail, etc.
    * Ability to operate various types of automated information processing equipment (copiers, etc.).
    * Ability to travel as required.

    This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

    Westfield offers a Total Rewards program that focuses on compensation, benefits, and wellness and includes perks like 401(k), pension plan, annual incentive, education reimbursement, flex-time, onsite fitness center and casual dress. Work-life balance, recognition, and learning and career development are all part of a rewarding career with Westfield Insurance.

    To learn more about Westfield Services and the opportunities available, please visit us at http://www.westfieldservices.com/

    #LI-GM1 LI-Remote

    We are an equal opportunity employer/minority/female/disability/protected veteran.

    User Supplied Image


    Employment Type

    Full Time

  • Accounts Receivable Specialist Opportunity In Scottsdale
    Aston Carter    Scottsdale, AZ 85258
     Posted 3 days    

    Will be collecting homeowner fees, HOA fees, and fines. Will Be receiving checks and applying them directly to the accounting books. Accounts Receivable Specialist responsibilities include billing, collections, account set-ups, posting cash, resale disclosure, and assisting homeowners with questions on their accounts over the phone and via e-mail. Excellent over-the-phone customer service skills are required. Must be proficient in Microsoft Office applications.

    About Aston Carter:

    Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time


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