Azpipeline org

Transportation, Logistics & Distribution

Statement Clerks

Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

Salary Breakdown

Statement Clerks

Average

$39,590

ANNUAL

$19.03

HOURLY

Entry Level

$30,260

ANNUAL

$14.55

HOURLY

Mid Level

$40,870

ANNUAL

$19.65

HOURLY

Expert Level

$51,480

ANNUAL

$24.75

HOURLY


Current Available

Statement Clerks

846

Current Available Jobs


Sample Career Roadmap

Statement Clerks

Degree Recommendations


Top Expected Tasks

Statement Clerks


Knowledge, Skills & Abilities

Statement Clerks

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Clerical

KNOWLEDGE

English Language

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Economics and Accounting

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Service Orientation

ABILITY

Near Vision

ABILITY

Oral Comprehension

ABILITY

Problem Sensitivity

ABILITY

Oral Expression

ABILITY

Deductive Reasoning


Job Opportunities

Statement Clerks

  • Spa Receptionist (Full-time) Hyatt Regency Scottsdale Resort and Spa
    Hyatt    SCOTTSDALE, AZ 85258
     Posted about 8 hours    

    **Description:**

    Spa Reception Agents host and foster an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. As a Spa Reception Agent you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we'd love to hear from you!

    Why Work at Hyatt Regency Scottsdale Resort and Spa?

    + Enjoy free employee meals in our employee dining hall

    + Discounted & Complimentary Hotel Room Nights

    + Medical Dental and Vision Insurance (Full-time colleagues)

    + Retirement savings plan

    + Excellent training and professional development

    + Opportunities to work around the world with Hyatt Hotels and Resorts

    + Wellness reimbursement, up to $250 a year!

    + Free covered parking

    Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

    Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    **Qualifications:**

    + A true desire to satisfy the needs of others in a fast paced environment.

    + Refined verbal and written communication skills.

    + Must be available to work weekends and holidays as needed.

    Use your past experience in spa jobs to make a difference at Hyatt. For immediate consideration for this hotel spa job, click Apply Now and complete an application for the Spa Reception Agent position on the Hyatt Careers Site!

    **Primary Location:** US-AZ-Scottsdale

    **Organization:** Hyatt Regency Scottsdale Resort and Spa

    **Pay Basis:** Hourly

    **Job Level:** Full-time

    **Job:** Spa

    **Req ID:** SCO004917

    Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.


    Employment Type

    Full Time

  • Medical Office Assistant - Primary Care - Gilbert
    HonorHealth    GILBERT, AZ 85295
     Posted about 8 hours    

    Overview $2,000 Transition Incentive Located at S Rome St Monday - Friday; 8am to 5pm Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth is looking for a Medical Office Assistant for the Gilbert Primary Care clinic opening December 2022. This clinic strives for an excellent patient experience and is looking for the the candidate who shares the same mindset. The ideal candidate must meet the minimum requirements of a HSD/GED, a current BLS card, a current Arizona Fingerprint Clearance card and completion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code. Experience is preferred but not required. The ability to work at a fast pace, being motivated and a fast learner will be essential skills and traits for this position. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve. As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered. Please note – this organization is a tobacco free campus. In order to be an eligible candidate you will need to test negative on a tobacco (cotinine) test during prescreening. If you test positive you will be unable to reapply for 30 days. If you test positive a second time you will ineligible to reapply for 1 year. Responsibilities Job Summary Supports various aspects of the practice, including charge entry, and collection of co-payments at time of service. Assists the physician in maintaining efficient patient flow within the office. Under the direction of a Physician/Physician Assistant, performs a variety of clerical and patient support duties including scheduling, receptionist, telephone, data input, and exam room and medical chart preparation. Works with managed care plans to obtain prior authorization to insure that services of physician and hospital are reimbursed by the plans. This position reports to the Manager for office duties and to the physicians for clinical and patient care responsibilities. Demonstrates knowledge and skill to provide appropriate care needed in accordance with policies, procedures and protocols and Arizona validated competencies. Performs in a manner consistent with the HonorHealth statement by identifying and meeting the needs of all customers by demonstrating integrity, respect, caring, accountability and excellence. Schedules patients and provides all necessary information to prepare them for medical appointments and procedures. Provides scheduling services for patients with regard to lab work, x-rays and referrals to other physicians. Verifies authorizations, and accepts or transmits fax information for needed physician patient information. Collects co-payments at time of service, enters daily charges into billing system, and responds to requests for information from billing services and Revenue Cycle Coordinator to ensure optimal collections from services rendered. Initiates confirmation calls to patients to ensure the lowest possible no show rate. Organizes and documents scheduling, registration and payment policies. Prepares treatment room for examination of patients. Prepares patient charts and reviews for completeness. Escorts patient to examining room, obtain history, document chief complaint in record or EMR, take patient’s vital signs (weight, pulse, temperature, blood pressure). Preps patient for exam and assists provider with exams and special procedures. Clean and restock exam rooms. Maintain supplies in coordination with office coordinator. Ensures that recalls for labs, office visits and procedures are accounted for. Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills. Performs a variety of front office duties as needed, including, but not limited to, reception, greeting patients, verification of information needed for billing and medical charting, telephone, chart maintenance, insurance forms, and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Performs other duties as assigned. Qualifications Education High School Diploma or GED Required Licenses and Certifications Certified or Registered Medical Assistant OR completion of a Medical Assistant program that meets the BOMEX training guidelines OR completion of a United States Armed Forces medical services training program OR meet necessary guidelines as described in Arizona Board of Medical Examiners Administrative Code, Title 4, Chapter 16, Article 4, Section R4-16-401, paragraphs A and B prior to start date. Required Basic Life Support (BLS) BLS Required Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (NOAH Clinical Sites and Pediatric Behavioral Health Sites ONLY) Required


    Employment Type

    Full Time

  • Medical Office Assistant - Urgent Care - Gavilan Peak
    HonorHealth    ANTHEM, AZ 85086
     Posted about 8 hours    

    Overview $2,000 Transition Incentive Varied days- (3) 12 hr shifts located @ W. Anthem Way near Gavilan Peak Pkwy Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth is looking for a Medical Assistant to support our Urgent Care clinic in Gavilan Peak. This office will provide services in Urgent Care to patients of all ages. We anticipate growth in the office and adding more Providers and an Urgent Care based upon the needs of the Community. The team will have to work closely to cover all the needs of its patients so a team of motivated, patient centric and multi-taskers is needed for this office. In addition to meeting the minimum requirements of a HSD/GED, a current BLS card and either completion of a Medical Assistant program from an accredited institution or Certified or Registered, good communication skills, a willingness to learn and good customer service. are a must. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve. As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members. With this in mind, we require all new hires to have received the first dose of a COVID-19 vaccine before their start date and be scheduled for their second dose. New hires who choose to receive the Johnson & Johnson vaccine only need one dose to fulfill this requirement. Reasonable accommodations will be considered. Please note – this organization is a tobacco free campus. In order to be an eligible candidate you will need to test negative on a tobacco (cotinine) test during prescreening. If you test positive you will be unable to reapply for 30 days. If you test positive a second time you will ineligible to reapply for 1 year. Responsibilities Job Summary Supports various aspects of the practice, including charge entry, and collection of co-payments at time of service. Assists the physician in maintaining efficient patient flow within the office. Under the direction of a Physician/Physician Assistant, performs a variety of clerical and patient support duties including scheduling, receptionist, telephone, data input, and exam room and medical chart preparation. Works with managed care plans to obtain prior authorization to insure that services of physician and hospital are reimbursed by the plans. This position reports to the Manager for office duties and to the physicians for clinical and patient care responsibilities. Demonstrates knowledge and skill to provide appropriate care needed in accordance with policies, procedures and protocols and Arizona validated competencies. Performs in a manner consistent with the HonorHealth statement by identifying and meeting the needs of all customers by demonstrating integrity, respect, caring, accountability and excellence. Schedules patients and provides all necessary information to prepare them for medical appointments and procedures. Provides scheduling services for patients with regard to lab work, x-rays and referrals to other physicians. Verifies authorizations, and accepts or transmits fax information for needed physician patient information. Collects co-payments at time of service, enters daily charges into billing system, and responds to requests for information from billing services and Revenue Cycle Coordinator to ensure optimal collections from services rendered. Initiates confirmation calls to patients to ensure the lowest possible no show rate. Organizes and documents scheduling, registration and payment policies. Prepares treatment room for examination of patients. Prepares patient charts and reviews for completeness. Escorts patient to examining room, obtain history, document chief complaint in record or EMR, take patient’s vital signs (weight, pulse, temperature, blood pressure). Preps patient for exam and assists provider with exams and special procedures. Clean and restock exam rooms. Maintain supplies in coordination with office coordinator. Ensures that recalls for labs, office visits and procedures are accounted for. Receives telephone calls from patients, pharmacy and others; documents and relays information to provider for action. Phones pharmacy with approved medication orders/refills. Performs a variety of front office duties as needed, including, but not limited to, reception, greeting patients, verification of information needed for billing and medical charting, telephone, chart maintenance, insurance forms, and scheduling. Organize and communicate with insurance companies for authorizations for therapies, testing and specialist referrals. Performs other duties as assigned. Qualifications Education High School Diploma or GED Required Licenses and Certifications Certified or Registered Medical Assistant OR completion of a Medical Assistant program that meets the BOMEX training guidelines OR completion of a United States Armed Forces medical services training program OR meet necessary guidelines as described in Arizona Board of Medical Examiners Administrative Code, Title 4, Chapter 16, Article 4, Section R4-16-401, paragraphs A and B prior to start date. Required Basic Life Support (BLS) BLS Required Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (NOAH Clinical Sites and Pediatric Behavioral Health Sites ONLY) Required


    Employment Type

    Full Time

  • Administrative Assistant
    Sedgwick    Phoenix, AZ 85067
     Posted about 8 hours    

    **The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

    A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

    Great Place to Work®

    Most Loved Workplace®

    Forbes Best-in-State Employer

    Administrative Assistant

    **PRIMARY PURPOSE** **:** To provide administrative support including preparing correspondence and reports, filing, and other general office support activities.

    **ESSENTIAL FUNCTIONS and RESPONSIBILITIES**

    + Produces correspondence, reports, and other documentation; files documents, maintains and tracks suspense file, photocopies, sends and receives facsimile transmissions, etc.

    + Provides back-up telephone support.

    + Processes invoices and billings; maintains records.

    + Maintains unit attendance records, library and/or manuals.

    + Records meeting minutes.

    + Makes travel arrangements.

    + Maintains adequate supply inventory; orders supplies as needed.

    **ADDITIONAL FUNCTIONS and RESPONSIBILITIES**

    + Performs other duties as assigned.

    + Supports the organization's quality program(s).

    **QUALIFICATIONS**

    **Education & Licensing**

    High school diploma or GED required.

    **Experience**

    One (1) year of experience in general office administrative duties or equivalent combination of education and experience required. Experience with an insurance company, broker or consultant preferred.

    **Skills & Knowledge**

    + Excellent oral and written communication, including presentation skills

    + PC literate, including Microsoft Office products

    + Analytical and interpretive skills

    + Strong organizational skills

    + Good interpersonal skills

    + Ability to work in a team environment

    + Ability to meet or exceed Performance Competencies

    **WORK ENVIRONMENT**

    When applicable and appropriate, consideration will be given to reasonable accommodations.

    **Mental:** Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

    **Physical:** Computer keyboarding, travel as required

    **Auditory/Visual:** Hearing, vision and talking

    The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

    .

    Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

    **If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**


    Employment Type

    Full Time

  • Receptionist
    Brookdale Senior Living    Tucson, AZ 85702
     Posted about 8 hours    

    Overview

    Make Lives Better Including Your Own.

    If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

    Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

    + Tuition Reimbursement

    + Pet Insurance

    + Adoption Reimbursement Benefits

    + Variety of Associate Discounts

    Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

    Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

    Responsibilities

    Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

    Qualifications

    What it takes to be a Receptionist at Brookdale:

    Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

    Brookdale is an equal opportunity employer and a drug-free workplace.

    Job LocationsUS-AZ-Tucson

    Category Administration

    Sub-Category Administrative Support

    Position Type Regular Part-Time

    Shift Weekends

    ID 2022-184715

    Location : NameBrookdale Santa Catalina

    Location : Address7500 N Calle Sin Envidia

    Location : LocationUS-AZ-Tucson


    Employment Type

    Full Time

  • Receptionist
    Brookdale Senior Living    Phoenix, AZ 85067
     Posted about 8 hours    

    Overview

    Make Lives Better Including Your Own.

    If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

    Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

    + Tuition Reimbursement

    + Pet Insurance

    + Adoption Reimbursement Benefits

    + Variety of Associate Discounts

    Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

    Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

    Responsibilities

    Are you outgoing and someone who loves interacting with people on a daily basis? Then Brookdale’s Receptionist job is for you! Our Receptionists greet visitors, answer phones, and are the face and voice of our communities. In this role, you will answer questions and help our senior residents and guests in a professional, pleasant and courteous manner. Become part of our family, grow your skills and career, and have the satisfaction of helping make seniors’ lives brighter every day.

    Qualifications

    What it takes to be a Receptionist at Brookdale:

    Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

    Brookdale is an equal opportunity employer and a drug-free workplace.

    Job LocationsUS-AZ-Phoenix

    Category Administration

    Sub-Category Administrative Support

    Position Type Regular Full-Time

    Shift 2nd Shift

    ID 2022-184794

    Location : NameBrookdale Central Paradise Vly

    Location : Address13240 N Tatum Blvd

    Location : LocationUS-AZ-Phoenix


    Employment Type

    Full Time

  • Business Office Coordinator (Financial Counselor)
    Acadia Healthcare    Gilbert, AZ 85295
     Posted about 8 hours    

    Description

    ESSENTIAL FUNCTIONS:

    + Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.

    + Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.

    + Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.

    + Complete adjustment forms for any charity or administrative adjustments for approval.

    + Complete promissory notes for patients that request payment arrangements.

    + Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.

    + Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

    OTHER FUNCTIONS:

    + Perform other functions and tasks as assigned.

    Education/Experience/Skill Requirements:

    + High school diploma or equivalent required.

    + Three or more years' experience in related field required.

    + Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

    Qualifications

    Education

    Required

    + High School/GED or better

    Experience

    Required

    + 3 years: Three or more years' experience in related field required. Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


    Employment Type

    Full Time

  • Administrative Assistant - Public Accounting Firm
    Mansperger Patterson & McMullin, PLC    Tempe, AZ 85283
     Posted about 19 hours    

    Mid-size Public Accounting Firm is seeking an experienced Administrative Assistant with a desire to learn and grow in a professional environment. This position facilitates the efficient operation of the firm by performing a variety of clerical, administrative and technical tasks.

    Duties/Responsibilities:

    Answers and transfers phone calls, screening when necessary.
    Welcomes and directs visitors and clients.
    Coordinates all outgoing documents via paper and electronic methods.
    Maintains electronic workflow as assigned.
    Monitors electronic submission of client information.
    Retrieves information from portals, email, and other related documents.
    Responds to and resolves administrative inquiries and questions.
    Maintains office supplies and coordinates maintenance of office equipment.
    Performs other related duties as assigned.

    Required Skills/Abilities:

    Excellent verbal and written communication skills.
    Excellent interpersonal and customer service skills.
    Proficient in Microsoft Office 365 Suite software.
    Excellent organizational skills and attention to detail.
    Basic understanding of clerical procedures and electronic paperless systems such as working with PDFs and electronic filing.
    Ability to work independently in a multi-tasking fast paced environment.

    Experience:

    Two to three years of experience in an administrative role.

    Physical Requirements:

    Prolonged periods working on a computer.
    Must be able to lift up to 15 pounds at times.


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Industry

    Business, Entrepreneurialism, and Management

    Employment Type

    Full Time

  • Customer Service Representative - Work from Home
    Teleperformance USA    Phoenix, AZ 85067
     Posted about 22 hours    

    Overview:

    Why You'll Choose Us

    Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

    Benefits of working with TP include:

    - Paid Training

    - Competitive Wages

    - Full Benefits (Medical, Dental, Vision, 401k and more)

    - Paid Time Off

    - Employee wellness and engagement programs

    Your Impact

    Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

    Responsibilities:

    Your Responsibilities

    Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

    - Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns

    - Calmly attempt to resolve and de-escalate any issues

    - Escalate interactions when necessary and appropriate

    - Respond to requests for assistance and/or possible processing payments

    - Track all call related information for auditing and reporting purposes

    - Provide feedback on call issues

    - Upsell if required

    Qualifications:

    What We're Looking for

    - High School Diploma or equivalent

    - IT/Network certifications/degrees preferred

    - 18 years of age or older

    - Proven call center experience

    - Typing 25 WPM

    - Proficient in PC operation and navigation

    - Entry-level network troubleshooting

    - Ability to set up home Wi-Fi network

    - Ability to set up and configure a router or switch

    - Core proficiency with a laptop or desktop computer

    - Able to work independently

    - Have excellent communications skills, both oral and written

    - Ability to work in a constantly changing and fast paced environment

    - Ability to stay composed and objective

    - Strong listening skills

    - Ability to work remotely in a virtual team environment

    Being One of Our People

    It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

    Teleperformance is an Equal Opportunity Employer


    Employment Type

    Full Time

  • Financial Customer Service Representative - Work From Home
    Teleperformance USA    Phoenix, AZ 85067
     Posted about 22 hours    

    Overview:

    Why You'll Choose Us

    Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

    Benefits of working with TP include:

    - Paid Training

    - Competitive Wages

    - Full Benefits (Medical, Dental, Vision, 401k and more)

    - Paid Time Off

    - Employee wellness and engagement programs

    Your Impact

    Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

    Responsibilities:

    Your Responsibilities

    Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.

    - Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns

    - Calmly attempt to resolve and de-escalate any issues

    - Escalate interactions when necessary and appropriate

    - Respond to requests for assistance and/or possible processing payments

    - Track all call related information for auditing and reporting purposes

    - Provide feedback on call issues

    - Upsell if required

    Qualifications:

    What We're Looking for

    - High School Diploma or equivalent

    - IT/Network certifications/degrees preferred

    - 18 years of age or older

    - Proven call center experience

    - Typing 25 WPM

    - Proficient in PC operation and navigation

    - Entry-level network troubleshooting

    - Ability to set up home Wi-Fi network

    - Ability to set up and configure a router or switch

    - Core proficiency with a laptop or desktop computer

    - Able to work independently

    - Have excellent communications skills, both oral and written

    - Ability to work in a constantly changing and fast paced environment

    - Ability to stay composed and objective

    - Strong listening skills

    - Ability to work remotely in a virtual team environment

    Being One of Our People

    It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

    Teleperformance is an Equal Opportunity Employer


    Employment Type

    Full Time


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