Azpipeline org

Transportation, Logistics & Distribution

Billing, Cost, and Rate Clerks

Compile data, compute fees and charges, and prepare invoices for billing purposes.

Salary Breakdown

Billing, Cost, and Rate Clerks

Average

$35,650

ANNUAL

$17.14

HOURLY

Entry Level

$29,770

ANNUAL

$14.31

HOURLY

Mid Level

$35,050

ANNUAL

$16.85

HOURLY

Expert Level

$39,880

ANNUAL

$19.17

HOURLY


Current Available

Billing, Cost, and Rate Clerks

1,311

Current Available Jobs


Sample Career Roadmap

Billing, Cost, and Rate Clerks

Supporting Certifications

Degree Recommendations


Top Expected Tasks

Billing, Cost, and Rate Clerks


Knowledge, Skills & Abilities

Billing, Cost, and Rate Clerks

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Clerical

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Mathematics

KNOWLEDGE

Economics and Accounting

SKILL

Active Listening

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Critical Thinking

SKILL

Monitoring

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Recognition

ABILITY

Speech Clarity

ABILITY

Problem Sensitivity


Job Opportunities

Billing, Cost, and Rate Clerks

  • Major & Strategic Accounts Associate Director
    Wolters Kluwer    Phoenix, AZ 85067
     Posted about 7 hours    

    **Major & Strategic Accounts Associate Director - Remote**

    **With nearly two centuries of experience, Wolters Kluwer provides information and professional services for accounting, audit, business, compliance, finance, healthcare, legal, risk, and tax industries. Founded in 1836, the company offers expert solutions backed by deep domain knowledge and specialized, intelligent technology to help clients make pivotal decisions.**

    **The Major & Strategic Accounts Associate Director r** equires a significant understanding of business, financials, products/services, and the market. You will manage major and strategic accounts, products and services, and sales or account management processes in this role. Builds and maintains customer relationships with major and strategic accounts. Identifies, develops, and typically closes new sales opportunities. Creates demand for the organization's products and services by raising its profile with the largest and most strategic customers. Consistently achieve revenue targets by increasing revenue spent per account. May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies. Has full authority/opportunity to set and negotiate product/service terms. Manages own and others' resources and serves as a team lead. Applies highly developed specialist knowledge and skills in sales. Fully proficient in using well-developed knowledge of sales methods. Develops own sales account management approaches and informs colleagues' about strategies.

    The Major/Strategic Accounts Associate Director is a quota-carrying team member responsible for selling a set of CS offerings to the business unit's most strategically important customer accounts. Assigned to a specific group of accounts, the Major/Strategic Accounts Associate Director owns account relationships at senior executive levels and is responsible for identifying offerings and articulating related value propositions to address customer challenges. The Major/Strategic Accounts Associate Director is also responsible for leveraging public client information, client relationships, and pipeline data to identify a potential new business or cross-sell opportunities at their customer accounts. Each Major & Strategic Accounts Associate Director is accountable for achieving their quota for an assigned book of accounts while adhering to defined sales methodologies. You will consistently adhere to processes and policies that govern the sales process and develop or maintaining internal relationships alongside Solution Sales, Customer Success, and Sales Support team members.

    **Essential Duties and Responsibilities**

    + Manage relationships and serve as a trusted advisor to senior executive stakeholders at existing customers and develop new relationships with potential customer stakeholders

    + Develop a strong understanding of the needs and desires of key account stakeholders and create a plan for how to meet those demands; support the development of account plans on an annual basis.

    + Develop and maintain a baseline knowledge and understanding of products and the problems they solve within the Compliance Solutions portfolio, and collaborate with the Solution Sales team for deep knowledge and technical understanding

    + Leverage SFDC data and collaboration with other sales team members to identify, pursue, and close opportunities to retain existing business or cross-sell new business within the assigned set of accounts

    + Build rapport in customer-facing meetings by developing strong client relationships and articulating product(s) value propositions.

    + Adhere to defined sales methodology and sales processes, including steps to configure, price, quote products and services, draft, negotiate and close contracts

    + Deliver against individual quotas

    + Support Product road mapping by sharing customer insights that help shape the prioritization of key product enhancements

    + Work with Solution Sales, Customer Success, and Sales Support to identify, pursue, and close opportunities for Compliance Solutions products at customer accounts; build internal relationships and develop a collaborative team among these functions to effectively serve assigned books of accounts.

    + Engage with Financial Services or Specialty Sales Reps to share learnings of key account activity or market insights

    **Other Duties & Responsibilities**

    + Other duties as assigned.

    **Education**

    + Bachelor's degree required.

    **Experience, Knowledge, and Tools**

    + Has a significant understanding of business, financials, products/services, the market, and the needs/challenges of assigned accounts; is recognized as an expert across multiple areas and has an external reputation across numerous industries.

    + Has full authority/opportunity to set and negotiate product/service terms

    + Proven ability to manage large, complex, or strategic accounts.

    + Sales experience and understanding of the lead-to-order process within lending compliance industries

    + Develops own sales account management approaches and informs colleagues' about strategies; manages own and others' resources and serves as team lead

    + Industry experience and customer contacts

    + Understand the stated and unstated needs of senior client executives and configure solutions to meet those needs

    + Develop and execute strategic account plans, including management of account relationship maps

    + Navigate executive-level conversations related to broader strategy needs

    + Apply advanced negotiation skills and ability to navigate complex purchasing processes

    **Other Knowledge, Skills, Abilities of Certifications**

    + Advanced business acumen and ability to review and understand a customer's business or senior executive's agenda

    + Strong interpersonal skills with an emphasis on long-term relationship building with senior executive stakeholders

    + Communicate effectively in both face-to-face and virtual selling environments with senior executive stakeholders

    + Collaborate effectively with other internal teams, including Solution Sales, Customer Success, Sales Support, Finance, and Legal stakeholders

    + Stay organized and manage multiple priorities at once

    + Self-assess and adjust to new situations quickly

    + Highly goal oriented with a proven track record of meeting and exceeding sales targets

    **The following are preferred**

    + Passion for learning new Compliance Solutions offerings quickly

    + Experience in the lending or corporate compliance industries or with related products

    + Analytical background with the ability to interpret and action on sales data

    + Ability to build or elevate brand presence in the industry (e.g., on boards, relationships with associations)

    **Travel Requirements**

    + 30%

    **Physical Demands**

    + Normal Office Environment.

    **Benefits:**

    + A comprehensive benefits package that begins your first day of employment.

    EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


    Employment Type

    Full Time

  • Content Management Analyst - Tax & Accounting Support Community
    Wolters Kluwer    Phoenix, AZ 85067
     Posted about 7 hours    

    **Basic Function**

    Requires in-depth conceptual and practical knowledge within the Content Mgt/Publishing job family group. Works independently under minimal guidance. Carries out a full range of professional duties and solves moderately complex problems. Exercises judgment based on the analysis of multiple sources of information. Leads team projects or project steps within a broader project or has accountability for ongoing activities or objectives. Uses advanced analytical, technical and problem-solving skills to adapt policies and programs and develop models to support small projects or the team.

    **Essential Duties and responsibilities**

    As part of our continued focus on improving our digital customer experience we are looking for an experienced Customer Community & Content Manager. In addition to the Customer Community the role will also have responsibility for defining the maintenance strategy for all post-sale customer enablement content that is accessed from the Customer Community. In this role the successful candidate will work as part of a virtual team to increase the usage of the Customer Community and help make it the destination of choice for customers when they need an answer to their product and support queries. Primarily this will comprise of working with the relevant product and service specialists

    to define a calendar of content activity, ensure customer posts and questions are actioned in a timely manner and that customer feedback on the Customer Community is gathered and addressed.

    The role also requires you to support internal customers to help increase their confidence and interactions with the Customer Community. We will continue to evolve the Customer Community in the coming months and this role offers a fantastic opportunity to help lead this evolution. Improved searching, Gamification, AVA Chatbot and a new Learning Management System are all on the future roadmap.

    + Manage & monitor the Customer Community posts and discussions. Provide support and training for internal users on the Community

    + Encourage internal users to respond to posts and comments where required

    + Build/source a calendar of engaging & useful content to post on the Customer Community working alongside business experts Work with the relevant product and service experts to agree what content would be useful to highlight in the Customer Community each week with the view to aiding case deflection

    + Work with the commercial team to agree a communications plan for promoting upcoming releases along with new features/enhancements

    + Utilize Google Analytics and other BI Tools to help drive adoption of the Community and enhance the experience for customers Attend relevant J2C meetings to ensure that customer access to our digital services is incorporated into our cloud-based products

    + Work with the Digital Customer Experience Manager to agree what features and requests to include in the backlog to further enhance the Customer Community

    + Provide Customer Service managers and the rest of the business with updates on enhancements made to our digital offering. Also attend User Groups/Live Webinars/Customer Focus Groups when required to update our customer base

    + Work with our Digital Marketing Specialists to ensure the Customer Community remains on brand and that that any relevant content posted on other social channels could be reused

    + Work with the Digital Customer Experience team and other stakeholders to build and implement a content strategy for all online enablement content, including online help, knowledgebase articles & eLearning videos.

    + Work with relevant stakeholders to enhance the look and feel of our online help and to define the standards and quality control procedures across all our digital content offering

    **Other Duties**

    Performs other duties as assigned by supervisor.

    **Job Qualifications**

    Education:

    Bachelor Degree in Marketing Communications, Business or Information Technology

    Experience:

    + 5+ years’ experience in a communications or PR role

    + Ability to develop creative, engaging and original content

    + Exceptional written and oral communication skills

    + Good customer service and interpersonal skills

    + Friendly and outgoing personality

    + Knowledge of search engine optimization (SEO) and web metrics

    + Proficient in word processing applications, spreadsheets, presentation software and social media management tools

    + Good judgment and problem-solving skills

    Other Knowledge, Skills, Abilities or Certifications: (First list requirements, followed by preferences.)

    + Maintains the voice of the Wolters Kluwer brand in all posts and interactions.

    + Ensures all content being shared has a purpose and meets the expectations and needs of Tax & Accounting North American followers

    + Schedules, posts, and engages customers, partners and colleagues on all community content.

    + Creates, manages, and follows up with all contests, giveaways, and promotions within Community

    + Ensures community rules and guidelines are being followed by all community members.

    + Measures results of all content and work on social (and makes modifications when necessary).

    + Keeps up with industry trends and updates made to the platform at hand.

    + Knows what audience members want and need out of the shared community content.

    + Displays a high level of emotional intelligence and customer empathy when engaging with customers on the community

    + Creates a collaborative and engaging space for followers and members to ask questions, get help, feel supported, share ideas, provide feedback, and solve problems.

    **Travel requirements**

    Up to 25% travel within the United States

    **Physical Demands**

    (Include statements that indicate manual dexterity, physical effort, working conditions or exposure to hazards required by the job. Otherwise indicate “Normal office environment.” If desired, a more detailed ADA form can be included.)

    EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


    Employment Type

    Full Time

  • Account Associate I
    WM    Phoenix, AZ 85067
     Posted about 7 hours    

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

    **I. Job Summary**

    The Account Associate I (IAM - TEAM) generates shareholder value by using a consultative retention based selling approach for Small/Medium commercial Waste Management customers as part of a team-based queue. The IAM - TEAM manages existing business relationships focused on achieving budgeted retention goals by developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business, and securing and updating contract agreements from WM customers as well as growing revenues from existing customers. The role of the IAM - TEAM is to maintain a net positive business performance in the commercial space through proactive outreach, account retention and revenue protection efforts to maintain a mutually beneficial alignment between the customer and WM’s growth goals.

    **II. Essential Duties and Responsibilities**

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

    + Customer interaction (external and internal), response & follow up.

    + Serves as the lead point of contact for customer account management matters as part of a team-based queue, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships.

    + Aligns Waste Management products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills.

    + Negotiates, updates, and renews customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills.

    + Resolves challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues.

    + Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority.

    + Collaborates with sales team to identify and grow opportunities within territory and engage additional WM business opportunities, referring internally as appropriate.

    + Administrative work.

    + Use Waste Management sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools).

    + Prepares reports as needed and/or handle general administrative duties as appropriate.

    **III. Supervisory Responsibilities**

    This position has no supervisory responsibilities.

    **IV. Qualifications**

    The requirements listed below are representative of the qualifications necessary to perform the job.

    A. Education and Experience

    + Education: High School Diploma or GED (accredited).

    + Experience: One (1) year of business-to-business account management experience at a proficient level (in addition to education requirement).

    B. Certificates, Licenses, Registrations or Other Requirements

    + None required.

    C. Other Knowledge, Skills or Abilities Required

    + Ability to effectively convert customer cancellation requests into long term relationships.

    + Ability to effectively build relationships across a wide variety of business types.

    + Ability to multi-task and perform computer duties across multiple screens while on phone with customers addressing issues or concerns in a professional tone and temperament.

    + Proficient in time management and in computer skills – Word, Excel, Power Point, etc.

    + Positive attitude that enjoys assisting and providing solutions to others.

    + High impact communication in written and verbal manner.

    + Ability to adapt to change and manage multiple priorities.

    + Ability to negotiate effectively.

    + Ability to utilize sound business practices.

    + Ability to work independently and as part of a team.

    **V. Work Environment**

    Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

    + Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday;

    + Required to exert physical effort in handling objects less than 30 pounds rarely;

    + Normal setting for this job is an office setting.

    **Benefits**

    At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

    If this sounds like the opportunity that you have been looking for, please click "Apply.

    Equal Opportunity Employer: Minority/Female/Disability/Veteran


    Employment Type

    Full Time

  • Financial Accounts Tech
    Veterans Benefits Administration    Phoenix, AZ 85067
     Posted about 7 hours    

    Summary This position is located in the Support Services Division of the Phoenix Regional Benefits Office, Located in Phoenix, AZ. The incumbent serves as a Financial Accounts Technician (FAT) under the supervision of the Supervisory Financial Administrative Specialist and performs accounting, civilian payroll, and accounts receivable functions in accordance with applicable laws, regulations, policies, and procedures. Responsibilities Prepare all necessary documents for transfer of funds, whether intra-agency or inter-agency. Post and maintains manual and computerized ledgers and related subsidiary journals. Maintain a system of accounting records for all financial management system transactions within the regional office. Utilize payment information systems to determine interest and payment amounts. Prepare audits, processes fiscal transactions and special payments to bring accounts to current status. Perform research through several computerized programs to ID the benefit payment system where the debt resides to avoid unassociated deposits. Research, interpret, and verify with appropriation and general ledger accounts to establish for input. Analyze financial statements from the debtor and prepares appropriate documents. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/08/2022. Please Note: This job will close when we have received 100 applications which may be sooner than the closing date. The Office of Personnel Management's (OPM's)Individual Occupational requirements and/or group qualification standards covering white collar occupations in the Federal competitive service can be found: Here To qualify for the GS-07: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in federal or other services that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position. This position is performed at the full performance level with little or no supervision. Specialized experience for this position is defined as: (1) Performing quality reviews of pay request actions; (2) Researching and troubleshoot pay adjustments; (3) Advising employees about pay and retirement systems in accordance with company guidelines/ regulations; (4) Auditing and reconciling various advanced payroll reports; AND (5) Providing technical advice to employees regarding discrepancies or unusual payroll issues. There is no educational substitution for the Grade Level GS-07. Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience. Education There is no educational substitution for the Grade Level GS-07. Additional Information Pandemic Telework Program: Due to COVID-19, the VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within 30 days. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. Physical Requirements: The work is sedentary. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility may be discussed during the interview process. Telework is subject to approval by individual supervisors and managers, is considered a privilege not a right, is subject to approval based on performance and other varying factors and is not guaranteed. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance level of this position is grade GS-09. Receiving Service Credit for Earning Annual (Vacation) Leave: Federal employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly appointed federal employee's credit for their job-related non-federal experience or active-duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies.


    Employment Type

    Full Time

  • Office Manager
    UnitedHealth Group    Phoenix, AZ 85067
     Posted about 7 hours    

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and **your life’s best work.(sm)**

    **Primary Responsibilities** :

    + Generate recurring excel dashboards, reports, and summaries and fulfill complex ad-hoc research and analytical requests to support the Regional and Market Leadership teams

    + Facilities Management

    + Manage the front desk by assisting employees, vendors, building maintenance, and manage mail and packages (including outbound mailings)

    + Daily maintenance of appearance of common areas and meeting spaces, kitchen refreshments, as well as equipment and appliances

    + Overseeing office and medical supply orders, inventory, and audit

    + Plan and organize regular team events, including virtual events to engage remote employees and enable them to feel part of Landmark’s culture

    + Assist with new hire orientation set-up and clerical duties related to employee onboarding and terminations, providing appropriate paperwork, and handling any other related inquiries

    + Maintain office policies around business continuity planning; manage security cards and office security systems, as well as visitor logs. Take the lead role when responding to building and facility alarms and emergencies

    + Ensure accuracy of monthly interdisciplinary team schedules, mileage audits, and payroll

    + Additional operational responsibilities depending on professional skills, experience, and Market need as determined by the Executive Director and offers help when needed; generates suggestions for improving work and workflow

    You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    **Required Qualifications:**

    + High School Diploma/GED (or higher) OR 3+ years of experience in medical/healthcare office management

    + 2+ years of experience in business office management

    + Intermediate level proficiency with Microsoft Office tools (PowerPoint, Excel, Microsoft Word and Outlook)

    **Preferred Qualifications:**

    + Bachelor’s degree (or higher)

    + 6+ months of experience with inventory and audits

    + Professional experience in a healthcare environment

    + Advanced level proficiency with MS Office tools (PowerPoint, Excel, Microsoft Word and Outlook)

    _To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state, and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment._

    **Careers with Optum** . Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

    _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

    _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

    _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

    \#RPO, #RED


    Employment Type

    Full Time

  • Mgr Fund Accounting-Alt Inv
    UMB Bank    Phoenix, AZ 85067
     Posted about 7 hours    

    **_Be part of something more._**

    A majority of our time is spent “at work.” We believe that time most meaningful when it’s spent around people who care about you and who challenge you. We hire people who know how to make good decisions, because we won’t be constantly looking over your shoulder—you’ll be empowered to do what’s right for our customers. Most importantly, we’re a partner. We partner with our associates to help them thrive personally and professionally. We partner with our communities and the organizations that support them. And, we partner with our customers to create an experience they won’t find elsewhere.

    Manage the daily, weekly and monthly activities of a fund accounting and administration team consisting of individuals varying in skill levels from entry level to senior level accountant. Responsible for management and mentoring of team personnel. Provides technical, industry and client specific training and acts as a resource. Assists with sourcing, hiring, and developing top talent. Performs micro and macro level review of all work including final review for clients. Manages associate time, salary, and performance records; initiates changes of assignments, salary increases, conducts performance appraisals and management activities, and recommends staffing changes. Oversees general ledger accounting functions. Develops, maintains and adapts, where necessary, all accounting policies and procedures in accordance with applicable rules and regulations such as SEC, IRS and GAAP. Develops and maintains a strong relationship with the clients and other professional firms (such as audit/tax) with whom the clients conduct business. Monitors and reviews preliminary and final trial balances and net asset value for funds completed by Fund Accounting staff as needed. Reviews, as needed, reconciliations of cash settlements, investor activity, interest, dividend payments, and other cash items to ensure that outstanding issues are being addressed and future problems are prevented. Reviews trade information as needed, to reflect current positions in each fund ?s portfolio. Ensures the fund ?s investments are valued in accordance with the fund ?s Offering Memorandum (OM). Reviews account reconciliations and ensures all exceptions are resolved in a timely manner. Reports information to all interested parties. Reviews the final financial package and calculated net asset value of the fund. Reviews the financial reports to ensure the income has been allocated correctly in accordance with the fund ?s documents. Reviews the financial reports to ensure the management and incentive fees have been calculated and allocated correctly in accordance with the fund ?s documents. Coordinates preparation and review of the quarterly regulatory filings, such as N PORT, N CSR etc., where applicable. Provides final detailed reviews of the financial statements comprising of balance sheet, income statement, statement of cash flows, statistics of income, and accompanying notes. Operates as a main point of contact for the client, regardless of the issue and coordinates the resolution. Ensures the completion of financial statements and all applicable working papers and coordinates with the funds ? auditors to ensure the audit is conducted smoothly and expeditiously thus minimizing the potential for audit cost over runs. Ensures the net asset value of funds are accurately calculated and communicated to appropriate sources in a timely manner. Provides progressive training, under the direction of the Managing Director, for fund accounting staff. Responds to questions from clients, clients ? independent public accountants, co workers, and Management. Conducts team meetings and leads/participates in client conference calls. Participates in internal meetings to provide/improve internal controls, procedures, etc. Develops and/or amends policies and procedures. Contributes to continuous improvement of processes within the company. Embraces and encourages use of new, efficient processes and ensures quick implementation. Coordinates with the Business System Analysts, Compliance, and Internal Audit regarding automating processes, conversions, internal audits and process/procedure documentation. Build efficiencies by utilizing the various systems available and building enhancements to systems with the applicable application team. Actively participate on committees. Other duties as assigned. Bachelor's degree in Accounting or Finance. Ten (10) years of fund accounting experience Three (3) years of supervisory experience Excellent analytical and organizational skills with strong attention to detail. Advanced Microsoft Office skills and advanced Excel skills. Demonstrated aptitude and experience with in house software. Excellent managerial, leadership and teamwork skills. Understands the industry and the changing environment while anticipating client needs. Excellent relationship development skills and an aptitude for client service. Exhibit initiative in a high performing culture and have a track record of meeting or beating deadlines. Demonstrates excellent work habits, attendance, and attitude. Coaches others on policies and procedures. Must be able to read, examine, and organize documents. Ability to work outside of normal business hours.

    UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com or call 816-860-7972 to let us know the nature of your request.

    **_Who we are_**

    We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

    Learn more about The Road to a Career at UMB


    Employment Type

    Full Time

  • Account Manager
    Teleperformance USA    Phoenix, AZ 85067
     Posted about 8 hours    

    Overview:

    DOING BUSINESS WITH PEOPLE, FOR PEOPLE.

    Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.

    Purpose of Position:

    Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs.

    Responsibilities:

    - Project management including team leadership

    - Compile specifications, requirements and other program specific documentation from the client

    - Write creative copy for interactive voice response scripts

    - Track and manage scope, schedule and costs for project implementation

    - Manage tasks and deliverables from client to technical resources

    - Review both new and existing IVR programs for script to system accuracy and effective sales approach

    - Analyze client reports and make suggestions to optimize scripts and/or offers

    - Identify potential application and process improvements

    - Provide excellent customer service to internal and external clients

    - Prepare monthly billing documentation

    - Prepare documentation for client business reviews

    - Develop monthly revenue projections for each client

    - Perform other related duties and assignments as required and as assigned by supervisor or other management

    - Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately

    Qualifications:

    - Must be at least 18 years old

    - Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry

    - 2 to 4 years of experience as an account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry

    - Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.)

    - Overnight travel approximately four times per year

    - Excellent attendance history is required

    - Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check


    Employment Type

    Full Time

  • Account Manager
    Teleperformance USA    Phoenix, AZ 85067
     Posted about 8 hours    

    Overview:

    DOING BUSINESS WITH PEOPLE, FOR PEOPLE.

    Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.

    Purpose of Position:

    Coordinate implementation of programs for clients in the direct response, financial services, retail, technology, and business enterprise industries. Acts as liaison between the client and the TP technical team and responsible for implementation and lifecycle maintenance of client IVR programs.

    Responsibilities:

    - Project management including team leadership

    - Compile specifications, requirements and other program specific documentation from the client

    - Write creative copy for interactive voice response scripts

    - Track and manage scope, schedule and costs for project implementation

    - Manage tasks and deliverables from client to technical resources

    - Review both new and existing IVR programs for script to system accuracy and effective sales approach

    - Analyze client reports and make suggestions to optimize scripts and/or offers

    - Identify potential application and process improvements

    - Provide excellent customer service to internal and external clients

    - Prepare monthly billing documentation

    - Prepare documentation for client business reviews

    - Develop monthly revenue projections for each client

    - Perform other related duties and assignments as required and as assigned by supervisor or other management

    - Ensure all policies and procedures are adhered to including, but not limited to Security, HR, Operations, etc., and that any known infractions are communicated to the proper management immediately

    Qualifications:

    - Must be at least 18 years old

    - Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry

    - 2 to 4 years of experience as an account manager, account coordinator or project manager preferably working with IVR applications or in the contact center industry

    - Minimum requirement of intermediate Microsoft Office skills (i.e., Word, Excel, Power Point, etc.)

    - Overnight travel approximately four times per year

    - Excellent attendance history is required

    - Must pass mandatory background checks which may include pre-screenings, illegal drug tests and credit check


    Employment Type

    Full Time

  • AVP, Account Manager
    Synchrony    PHOENIX, AZ 85067
     Posted about 8 hours    

    Job Description:

    **Role Summary/Purpose:**

    The Account Manager is responsible for managing assigned client portfolios with marketing campaigns across multiple execution channels to ensure campaign delivery success. Processes include COSMOS planning briefs, change controls, capacity demand prioritization and delivery planning. This role will also lead cross functional client marketing and functional experts to develop execution program solutions to achieve strategic client objectives in New Accounts, Sales, and Net Income goals. The candidate may, at times, act as Agile team scrum master; manage strategic client projects and lead process improvements across all channels.

    We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

    **Essential Responsibilities:**

    + Lead omnichannel campaign delivery planning, execution, and optimization for assigned client relationships across primary marketing channels including direct mail, email, paid media, and earned media

    + Manage campaign execution calendar for channel acquisition, retention, lifecycle and integration efforts for assigned client portfolios working closely with other Performance Marketing teams

    + Serve as liaison and central point of contact for marketing teams for milestone tracking, change control requests, process exceptions, as well as omni channel optimization opportunities

    + Engage, coordinate & lead project management for Omnichannel marketing campaigns ensuring growth strategy deliverables are achieved

    + Collaborate with peers in Account Management, the Demand Gen organization and Performance Marketing to deliver campaigns for our partners and platform teams

    + Establish and lead regular campaign portfolio review operating process with client marketing teams to drive execution progress, proactively address roadblocks, optimize marketing opportunities, and share best practices.

    + Partner with SYF platform marketing, Portfolio Director’s and Demand Gen teams to plan & forecast channel capacity inflection points, prioritize campaigns and effect workload demand balancing to support P&L strategic priorities and governance requirements.

    + If needed, drive and coordinate client marketing campaign incident management and corrective actions; partnering with remediation subject matter expects and compliance teams.

    + Build relationships/networks across key functional areas that support marketing execution plans

    + Perform other duties and/or special projects as assigned

    **Qualifications/Requirements:**

    + Bachelor’s Degree OR in lieu of degree high school diploma/GED and 5+ years of professional experience in sales, marketing, operations in a corporate environment

    + A minimum of 4 years of marketing experience to include Project Management and client relationship experience

    + Experience leading and growing a team of professionals

    + Ability to travel 20% of the time or as needed

    **Desired Characteristics:**

    + Excellent team skills; flexibility to pivot with strategy, regulatory and market evolution; and proven ability to work cross functionally, as well as within own function

    + Proven client relationship management skill sets, experience developing plans and consistently meeting deadlines in a fast paced environment

    + Agile skill sets, team, process, tools and/or methods experience, a plus

    + Demonstrated experience with tactical omnichannel execution across multiple channels

    **Grade/Level: 10**

    The salary range for this position is **65,000.00 - 130,000.00** USD Annual

    Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

    **Eligibility Requirements:**

    + You must be 18 years or older

    + You must have a high school diploma or equivalent

    + You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

    + You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

    + New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

    Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    **Our Commitment:**

    When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

    This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    **Reasonable Accommodation Notice:**

    + Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

    + If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

    **Job Family Group:**

    Marketing


    Employment Type

    Full Time

  • Office Manager
    Sportsman's Warehouse    Mesa, AZ 85213
     Posted about 8 hours    

    Office Manager Mesa , AZ

    Apply Now!

    Details ID: 19178

    Posted: 12/01/2022

    Expires: 12/05/2022

    Department: Front End

    Shift Info Type: Full-time

    Shift(s): Sunday - Thursday

    Hours: Varies

    Wage Info Wage/Salary:TBD/Negotiable

    Wage/Hourly: N/A

    Description

    Purpose of Position:

    The Office Manager manages all aspects of the office, front end and department staff.

    Essential Duties and Responsibilities:

    + Manage, schedule, and train all front-end staff

    + Open and close the store when needed

    + Manage the fish and game account and all accounts receivable accounts

    + Track daily sales and statistics

    + Notify employees of their benefits eligibility, provide them with information to participate in benefits enrollment.

    + Manage time and attendance system per company guidelines and complete payroll in a timely and accurate manner. Manage time and attendance system and fix all missed punches

    + Conduct new hire orientation, explain policies, and accurately complete and submit all paperwork

    + Scan and upload required paperwork, including employee files, into corporate-specific drives or UltiPro as appropriate

    + Assist the Store Manager as directed

    + Manage, train, and schedule ICS employees, and ensure that count deadlines are met

    + Assist ICS employees with inventory counts when needed. Communicate discrepancies with the store manager and corporate when appropriate

    + Run reports in Retail.net

    + Order office supplies

    + Meet all deadlines set by management and the corporate office

    + All other duties as assigned

    Requirements

    Qualifications:

    + Good verbal and written communication

    + Good math and problem-solving skills.

    + The ability to multi task and perform in high stress situations.

    + Working knowledge of Microsoft Office applications.

    Education/Experience:

    + A high school diploma or equivalent is required

    + A minimum of 2 years of experience in office and management functions preferred

    Supervisory Responsibilities:

    This position manages the front end and ICS staff.

    Travel Requirements:

    This position does not require travel.

    Sportsman’s Warehouse is an Equal Opportunity Employer.

    Apply Now!

    E.O.E.

    Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.


    Employment Type

    Full Time


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