First-Line Supervisors of Construction Trades and Extraction Workers

When you join Renaissance®, you join a global leader in pre-K–12 education technology.

Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

In this role you will support the design, development and management of legal operations and corporate governance across the company and its subsidiaries and affiliates. Your role will include legal technology and business process improvement; legal compliance management and operations; outside counsel and vendor management; corporate governance management; other areas of legal operations.

**Legal Operations Support and Management**

+ Identify and implement organizational and operational process improvement, workflows, and automation opportunities to meet the growth trends and operating needs of the legal organization.

+ Evaluate, select, and help implement technology solutions to support the legal department's operations ( _e.g.,_ e-discovery, e-billing, records management, and knowledge management).

+ Prepare, monitor and track legal department metrics, including key data points aligned to the legal department’s goals and objectives and other performance metrics.

+ Establish, update, and maintain repository for templates, policies, notices, and process documentation.

+ Advise on and set up legal intake processes, including communications channels, matter management software, and other intake processes.

+ Manage legal team communications, meetings and events, including SharePoint, MS Teams site and tools, regular meeting cadence, offsite meetings, and intracompany communications.

+ Oversee legal team budget development and management, including vendor expenses and invoices, legal team software and tools, implementation of e-billing software, budget tracking and coordination, and opportunities for greater efficiency and savings.

**Corporate Governance**

+ Manage corporate governance documents, including formation, dissolution, conversion, drafting of governance documents, and maintenance of minute books.

+ Administer Diligent Entity Management, including coordination of access and use by finance team and global outside counsel.

+ Oversee the preparation and filing of annual reports, franchise taxes (in coordination with the finance team) and foreign qualifications for the Company and its domestic subsidiaries in multiple states.

+ Assist with the preparation and organization of records in support of the Company’s boards of directors and committees, and implement and manage Diligent Board Portal.

+ Liaise with finance team to support financial audits, tax analyses and other finance and accounting activities that require legal input.

**Intellectual Property Support**

+ Coordinate with internal teams and external counsel to manage trademark registration processes, including knockout searches, clearance, applications, and renewals.

+ Coordinate with patent counsel and internal resources to support applications and maintenance.

+ Administer internal trademark and patent databases, and coordinate with external counsel dockets.

+ 5 or more years of experience in legal operations or equivalent paralegal experience, with background at a SaaS or other technology company preferred

+ 3-5 years administering or managing corporate records and governance, including annual reports, filings, minute books, and board meeting support, and familiarity with CSC or similar corporate services

+ Experience with legal technology, including Diligent, DocuSign, matter management ( _e.g.,_ Asana) and e-billing ( _e.g.,_ Simply Legal)

+ Trademark registration administration experience preferred but not required

+ Self-starter who can prioritize and manage multiple projects and responsibilities with agility and efficiency, acting as a leader and contributor.

+ Excellent interpersonal and communication skills, including diplomacy, sensitivity, and interacting well with team members at all levels

+ Outstanding attention to detail and organizational and time management skills

All your information will be kept confidential.

**Salary Range: $100,000 to $136,800**

This range is based on national market data and may vary by location.

**Benefits:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition ([email protected]) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

**Job Description**

This role is accountable for performance and compliance for assigned protocols in a country in compliance with ICH/GCP and country regulations, our company's policies and procedures, quality standards and adverse event reporting requirements internally and externally.

Our Clinical Research and Pharmacovigilance team push the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.

Under the oversight of the Sr. COM, Head COMs or CRD, the person is responsible for budget/finance aspects, for execution and oversight of clinical trial country submissions and approvals and to ensure Site Ready. Responsibilities include, but are not limited to:

+ Ownership of country and site budgets. Development, negotiation and completion of Clinical Trial Research Agreements (CTRA).

+ Oversees and tracks clinical research-related payments. Payment reconciliation at study closeout. Oversees FCPA, DPS/OFAC, and maintenance of financial systems. Financial forecasting in conjunction with Sr.COM /other roles.

+ Executes and oversees clinical trial country submissions and approvals for assigned protocols.

+ Develops local language materials including local language Informed Consents and translations. Interacts with IRB/IEC and Regulatory Authority for assigned protocols.

+ Manages country deliverables, timelines and results for assigned protocols to meet country commitments. Responsible for quality and compliance in assigned protocols in country.

+ Contributes to the development of local SOPs. Oversees CTCs as applicable. • Coordinates and liaises with CRM, CTC, CRA, (Finance and Legal if appropriate) to ensure country deliverables are obtained for submissions, budgets, CTRAs and local milestones. Collaborates closely with Headquarter to align country timelines for assigned protocols.

+ Provide support and oversight to local vendors as applicable.

+ Oversees and coordinates local processes, clinical and ancillary supplies management, importing and exporting requirements, supplies destruction, local electronic/hard copy filing, archiving and retention requirements, and insurance process management. Enters and updates country information in clinical and finance systems.

+ Ownership of local regulatory and financial compliance. The position has a significant impact on how a country can deliver country-specific trial commitments and objectives especially during study start-up.

+ Required to in/directly influence investigators, external partners and country operations and adheres to budget targets and agreed payment timelines.

+ Works in partnership internally with GCTO country operations, finance, regulatory affairs, pharmacovigilance, legal and regional operations, HQ functional areas and externally with vendors and sites, IRB/IECs and Regulatory Authorities in submission and approval related interactions. Through continual interaction with local clinical team/s successfully delivers clinical and financial contracts within fair market value.

+ Contribute or lead initiatives and projects adding value to the business, as appropriate/required.

+ Contributes strongly to COM team and other Country Operations roles knowledge by acting as process Subject Matter Expert (SME), sharing best practices, making recommendations for continuous improvement and providing training as appropriate/required.

+ Contributes to COM team knowledge by acting as buddy/mentor and sharing best practices as appropriate/required.

**Core competencies:**

+ Expertise of core clinical systems, tools and metrics

+ Excellent verbal and written influencing and training/mentoring skills, in local language and English

+ Strong coordination and organizational skills

+ Skilled knowledge of budget and contract negotiations, local regulatory environment and submission and approval processes, and understanding of how these impact study start-up.

+ Ability to indirectly influence investigators, vendors, external partners and country managers to address and resolve issues, with minimal support from the Sr.COM or manager.

+ Ability to make decisions independently with limited oversight from Sr.COM or manager.

+ Requires strong understanding of local regulatory environment.

+ Ability to proactively develop risk management and mitigation plans in the country and resolve issues locally.

+ Ability to lead a team of CTCs as applicable.

**Behavioral Competency Expectations:**

+ Problem solving is essential to this position. Requires the ability to pro-actively identify issues and risks, analyze root cause, and propose solutions to problems and escalate to management as applicable. Specific examples of common problems include: 1) Issues in budget / CTRA negotiations, 2) Quality and compliance issues, 3) Regulatory and legal issues, and 4) issues related to functional area deliverables that could jeopardize protocol milestones.

+ Effective and efficient time management, organizational and interpersonal skills, conflict management and problem-solving skills.

+ High sense of accountability and urgency in order to properly prioritize deliverables.

+ Strong communication, leadership, and negotiation skills as well as excellent influencing and training/mentoring skills, both written and verbal, in local language and English.

+ Ability to focus on multiple deliverables and protocols simultaneously is essential. Requires that the individual has ability to work effectively also in a remote virtual environment with a wide range of people.

+ Positive mindset, growth mindset, capable of working independently and being self-driven.

+ Able to directly influence site staff.

**Experience Requirements: Required:**

+ Required: 5 years of experience in clinical research or combined experience in Clinical Research and Finance/Business.

**Educational Requirements:**

+ Required: Bachelor's Degree in Business Finance/ Administration/ Life Science or equivalent Health Care related experience.

MRLGCTO

\#EligibleforERP

**NOTICE** **FOR** **INTERNAL** **APPLICANTS**

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separationpackage, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

**Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.**

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**US and Puerto Rico Residents Only:**

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

**U.S. Hybrid Work Model**

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$111,400.00 - $175,300.00

Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. For Washington State Jobs, a summary of benefits is listed here (https://www.benefitsatmerck.com/) .

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

No relocation

**VISA Sponsorship:**

No

**Travel Requirements:**

10%

**Flexible Work Arrangements:**

Remote

**Shift:**

Not Indicated

**Valid Driving License:**

No

**Hazardous Material(s):**

NA

**Requisition ID:** R290552

**Become a part of our caring community and help us put health first**

We are looking for a dynamic Lead Product Manager to develop clinical solutions for our members and providers, with full accountability from strategy to execution.

**Location:** remote

The Lead Product Manager partners across various multi-disciplinary teams at Humana to design, define and deliver digital and non-digital clinical solutions to help drive improved health outcomes for our members. The Lead Product Manager sits in the center of strategy, design, engineering, technology, clinical, and operations and is responsible for owning the full end-to-end product lifecycle. You should apply for this role if you are a leader who is passionate about solving complex healthcare problems and are looking for an opportunity to deliver innovative clinical products and programs at scale.

**Responsibilities** ​

+ Develop and own the product vision, product strategy, Objectives and Key Results (OKRs), roadmaps, requirements and execution of multiple clinical programs and products ​

+ Utilize product management processes and tools such as: user research and concept testing, opportunity sizing and business case development, product blueprints, training development and ability to de-risk barriers to scale. Leverage a preferred Product framework consistently ​

+ Refine the backlog and make prioritization decisions across competing priorities. Display ability to balance and present tradeoffs between business objectives and customer needs. Successfully work with customer and internal stakeholders to understand pain points and workflow issues with existing live product features. Proactively work to mitigate risk ​

+ Inform data requirements with business rationale. Work with relevant partners to develop plans for data ingestion and optimization ​

+ Identify the highest impact areas for our members and providers. Translate metrics into business decisions and well-defined business use cases ​

+ Leverage a design-first (e.g., 'double diamond') approach to developing product requirements, including partnering with design/research, marketing, engineering, technology, and other team members to deeply understand member and provider needs. Collaborate with internal stakeholders to ensure alignment with business partners and member needs ​

+ Successfully leverage quantitative and qualitative research to create prioritized requirements when defining solutions and workflows ​

+ Iteratively and consistently work to improve our products and programs by looking for new ways to deliver value to our members and providers ​

+ Leverage a consistent and data-based framework for making buy/build/partner decisions when scoping solutions. When applicable, successfully partner and co-develop with external digital health companies to launch a clinical product or program ​

+ Implement agile and lean methodologies to rapidly learn and iterate product concepts to create sticky user experiences and to consistently assess value and 'fail faster' ​

+ Define success for each phase of the product lifecycle from initial feasibly phase to fully scaled solution. Define Key Performance Indicators per phase and path to incremental value and continuous optimization. Drive product success metrics including market adoption, customer satisfaction, and utilization ​

+ Serve as a leader on the clinical product team. Coach and mentor junior product managers to grow their product skills and abilities. Proactively contribute to team culture and help drive cross team strategic initiatives and best practices

**Use your skills to make an impact**

**Role Essentials**

+ Bachelor's degree ​

+ 7 or more years of product management and/or clinical solutions experience ​

+ Strong customer/end user orientation, with a data driven decision making approach ​

+ Demonstrated experience utilizing a standardized and effective product management framework including but not limited to: user research and concept testing, opportunity sizing and/or business case development, product blueprints, data and/or technology requirements, and ability to de-risk barriers to scale.

+ Comfortable working independently and communicating through multiple levels in the organization ​

+ Exceptional oral and written communications skills, with the polish, poise, and executive presence that will ensure effective interaction with all organizational levels, including senior and executive level audiences ​

+ Proven ability to thrive in a dynamic, fast-changing environment; be nimble and adaptable, handle ambiguity

+ Strong ability to drive cross functional teams to alignment in the midst of ambiguity

+ Experience working with external partners to execute a product launch ​

+ Passionate about improving the U.S. healthcare system and eager to tackle complex but important, clinical and administrative challenges ​

+ Ability to drive significant transformation

+ Solid track record managing products that achieved sucessful financial outcomes

+ Competence working on very large and most complex assignment

**Role Desirables**

+ Experience in Healthcare, care coordination, clinical workflow management, clinical programs, or value-based care. Direct experience working with patients and/or providers preferred ​

+ Track record of delivering value via products that have scaled. Experience commercializing digital health products to consumers, patients, members, and/or providers preferred ​

+ Track record of delivering with cross-functional agile scrum teams ​

+ Experience with healthcare data and standards ​

+ Previous people management experience or experience leading cross functional teams or initiatives

**Additional Information**

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay decisions will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 - $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. Air Reserve Technicians are full-time civilian employees who are also members of the Air Force Reserve unit in which they are employed. In addition to their civilian assignments, they are assigned to equivalent positions in the Reserve organization with a Reserve military rank or grade. Appointee's civilian assignments will consist of the following duties. Responsibilities The primary purpose of this position is to serve an Air Reserve Technician (ART) Officer to serve as the Senior ART/Maintenance Group Commander. In this capacity, the incumbent of this position is responsible for planning, organizing, coordinating, directing, and controlling the activities and operations of the Maintenance Group. DUTIES: 1. Plans, directs, organizes, and coordinates the maintenance activity within existing policies and objectives. Makes determinations and decisions regarding equipment repair and overhaul capability which directly affect the mission. 2. Exercises supervisory personnel management responsibilities. Directs, coordinates, and oversees work through subordinate supervisors. Advises staff regarding policies, procedures, and directives of higher-level management or headquarters. 3. Represents the wing with a variety of installation and functional area organizations. Establishes, develops, and maintains effective working relationships with other group commanders, representatives and senior staff at Numbered Air Force, HQ AFRC, gaining MAJCOMs, and Air Staff. Meets with key customers and coordinating officials to assess customer satisfaction, explain organization policy and procedures, and resolve significant problems that arise. 4. Maintains surveillance and ensures effective operation of the maintenance program. Makes periodic and comprehensive assessment of program through a review of performance indicators, productivity goals and accomplishments, deficiency reports, audit findings, etc Requirements Conditions of Employment Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions. SPECIALIZED EXPERIENCE: At least one (1) year of specialized experience at the next lower grade (GS-12) or equivalent. Specialized experience which includes having comprehensive and detailed knowledge of planning, directing, organizing, coordinating maintenance activities and funding of aircraft maintenance functions. Mastery of advanced management and organizational principles and practices as well as comprehensive knowledge of organization, programs, missions, and functions of the Air Force reserve unit and thorough knowledge of the AFRC mission and functions. Expert knowledge of a wide range of analytical/investigative techniques and qualitative/quantitative methods to conduct comprehensive studies and make recommendations on substantive operating programs and policies. Ability to recognize interrelationships of the various aspects of operating programs and skill in interpreting and analyzing such information to evaluate overall program status and effectiveness. This definition of specialized experience is typical of work performed at the GS-12 or above grade/level or equivalent position in the federal service. Federal Time-In-Grade (TIG) Requirement for General Schedule (GS) Positions: Applicants must have served at least 52 weeks at the next lower grade level or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Comprehensive and detailed knowledge of aircraft maintenance functions. 2. Knowledge of safety and security regulations, practices, and procedures. 3. Ability to plan, organize, and direct the functions and mentor, motivate, and appraise a highly diverse staff and workforce through subordinate supervisors. 4. Ability to analyze, plan, and adjust work operations of several organizational segments to meet program requirements and objectives within available resources. 5. Ability to exercise tact and diplomacy in relations with individuals, groups, and unit organizations. 6. Ability to communicate both orally and in writing. OTHER SIGNIFICANT FACTS: 1. This is an ART position. The incumbent is required to meet and maintain Air Force Reserve requirements. Work schedule will be aligned to allow incumbent to fully participate in unit training assemblies. The incumbent's regular assignments are primarily ART duties; however, the incumbent may also be assigned some non-ART duties, generally not to exceed 30 percent of total responsibilities. The incumbent may be required to fly in commercial or military aircraft for performance of TDY. 2. Incumbent must be willing to move/transfer to another unit/ location on a lateral or promotion as directed by HQ AFRC. 3. This is a key management position in which the incumbent is required to formulate, determine or influence training policies of the unit to which assigned. 4. The incumbent must possess demonstrated leadership and managerial abilities essential to successful accomplishment of the responsibilities inherent in a senior command position 5. Must be able to obtain and maintain a Top Secret clearance. 6. This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. 7. This is a Mission-Essential position performing a Mission-Critical-Function which must continue uninterrupted after the occurrence of an emergency and continued through full resumption of all functions. 8. Mobility is a condition of employment. The employee must sign an Air Force-wide mobility agreement. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment.You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location. 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist. Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement. Incentives: Recruitment and/or retention incentives may or may not be used. If you have questions regarding this announcement and have hearing or speech difficulties click here. Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information.

**Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you.**

Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.

**Job Overview**

Position Schedule: Full-Time

Do you enjoy putting pieces together to know the bigger picture and partnering to solve complex issues? If so, there is an exciting career opportunity waiting for you in our Field Supervision Department!

The Annuity Field Supervision Teams are accountable for the supervision of annuity transactions - taking appropriate actions consistent with firm and industry guidelines. This position is accountable for leading a team of Annuity Field Supervision Directors who provide help to our branch offices and internal departments. Key Responsibilities:

+ Oversee the performance of an Annuity Field Supervision team

+ Set clear expectations to ensure that reasonable supervision is being conducted by the team

+ Manage the day-to-day workflow of the team

+ Ensure that team members receive the training and development needed to become and remain effective team members

+ Conduct regular oversight of FSD work to ensure that reasonable supervision is taking place

+ Review and approve client contacts

+ Review expense reports to ensure that firm resources are being used wisely

+ Steer complex and/or technical projects and assist in the development of supervisory systems

+ Represent the department to other business areas of the firm, industry regulators, participate in sales practice exams, testify during FINRA arbitration cases, and participate in industry conferences

+ Promote professional standards that are with the firm culture as well as the department's stated mission and priorities

+ Provide guidance regarding complex supervisory judgments that may involve some level of rule interpretation.

At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:

Hiring Minimum: $96471

Hiring Maximum: $164262

**Skills/Requirements**

+ Series 7 & 66 (or equivalent) required (Series 7 must be held for a minimum of 2 years)

+ Series 9 &10 (or equivalent), 24, and insurance license required (or must be obtained within 4 months of hire)

+ Securities industry experience and/or compliance experience is preferred

+ Bachelor's degree preferred

+ This position requires excellent product knowledge and knowledge of both industry regulations and firm policies and supervisory systems

+ Proven verbal and written communication skills

+ Ability to give effective coaching and feedback

**Awards & Accolades**

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

**About Us**

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

\#LI-HO

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.Essential Functions:1. Management

+ Work effectively with store management and store crews

+ Supervise the store’s crew through assigning, directing and following up of all activities

+ Effectively communicate information both to and from store management and crews2. Customer Service

+ Assist customers with their questions, problems and complaints

+ Promote CVS customer service culture. (Greet, offer help, and thank)

+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

+ Maintain customer/patient confidentiality

+ + Required Qualifications

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

Preferred Qualifications

+ Experience in retail

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$16.00 - $22.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/15/2024

**SERVICE MANAGER**

Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. So, we’re constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our people that bring that experience to life.

**GAME DAY**

Our Sports Bar Service Manager is on the front line, operating our sports bars on a day to day basis. As a Service Manager, you'll be responsible for overseeing Front of House (FOH) operations and will directly oversee all Servers. It will be up to you to make sure that FOH operations are running smoothly while providing the _ultimate_ experience for our sports fans, focusing on Guest Engagement and satisfaction. If that weren't cool enough, you'll also ensure that overall day-part sales building initiatives are properly executed.

**WE'LL PROVIDE THE PLAYBOOK, HERE'S WHAT YOU BRING TO THE TABLE**

+ You know the business. You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, computer operations.

+ You have the education and experience. You’re a high school graduate or similar and possess proper food handlers and alcohol dispensing certifications (if required by law). Extra points if you bring a bachelor's degree, and/or 2 years of previous management experience.

+ You're Team focused. You have a passion for training and developing your Team.

**BRAG FACTOR**

You'll be working for the hottest brand around and have tons of fun doing it. As a Sports Bar Service Manager, you'll be eligible for monthly and quarterly bonuses and a comprehensive benefits program. You will have the resources to be at the top of your game. Everything that we put into developing sauces for our famous wings, we put the same vigor into developing and growing our managers. From learning and development to career progression - we've got it covered. Did we mention that you'll never miss a sporting event ever again?

A complete job description can be requested from your Talent Advisor. Buffalo Wild Wings, Inc. is an equal opportunity employer. www.buffalowildwings.com

Location: Sky Harbor Municipal Apt (PHX-TRML)

Additional Locations: None

Requisition ID: 72694

**Intro**

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

**Why you'll love this job**

+ American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able to develop yourself to be the best leader you want to be in the American organization.

+ CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience.

+ Also, being energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership, and delivering a quality product to our customers, front-line, and vendors.

+ CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.

+ ​This job is a member of the Domestic Airports Team within the Customer Experience Division

**What you'll do**

_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._

+ Drives operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service, resulting in employee and customer safety and well-being

+ Be a safety advocate: Look for safety concerns and address them as needed

+ Establish team and individual goals in support of departmental and company objectives; Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors

+ Establishes and promotes effective relationships with team members that fosters compassion, authenticity, integrity, respect and dignity

+ Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner

+ Ensure the ongoing safety and reliability of our operation by conducting self-audits, observations, root cause investigations and other related safety engagements

+ Promote effective communication among departments to engage our team to work together to achieve common goals.

+ Familiarity with Joint Collective Bargaining Agreement (JCBA) and ensure team members adhere to corporate policy/procedure

+ Embrace the core values: (Passion, commitment, efficiency, reliability, dependability, optimism, honesty, positivity, and loyalty)

+ Ability to solve complex staffing issues with minimal oversight

+ Strong communicator with all levels of the operation

+ Can manage multiple software programs at the same time to quickly analyze the operation and determine best course of action throughout the day

+ Coordinate assignments for frontline team members to dynamically work flights at gates

+ Utilizes GS Realtime and other programs (i.e. Prime, GETNG, SABRE) to identify and grant day of overtime, provide staffing inputs and tour reports

+ Being proactive and efficient with time management

+ Ability to work extra hours when there are operational needs

+ Ability to work rotating shifts including weekends, holidays and days-off

**All you'll need for success**

**Minimum Qualifications- Education & Prior Job Experience**

+ ​High School diploma or GED Equivalency

**Preferred Qualifications- Education & Prior Job Experience**

+ ​Previous airport customer service experience

+ 2 years experience leading others

+ Knowledge of company policies and procedures and functional automation applications

**Skills, Licenses & Certifications**

+ ​Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment

+ Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate

+ Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

+ Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.

+ Strong decision making skills

+ Ability to work independently as well as collaboratively

+ Ability to work under demanding operational conditions

+ Ability to prioritize and execute with a sense of urgency and preciseness

+ Ability to use sound business judgment to resolve issues with internal and external customers

+ Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation

+ Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.

+ Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.

**What you'll get**

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

**Feel free to be yourself at American**

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None

Requisition ID: 72694

Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

**Company Description**

**Work with Us. Change the World.**

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

**Job Description**

Job Description

AECOM is seeking a **Bridge Inspection Team Leader** at the Phoenix, Arizona office to perform routine, in-depth, fracture critical, tunnel, and canal inspections. Inspections may include use of snooper trucks, bucket trucks, boats, and/or man lifts.

This opportunity can include bridge design work and the ability to complete design related tasks with a clear understanding of Arizona DOT, regional and municipal standards is applicable to the responsibilities of this position.

**Qualifications**

**Minimum Qualifications:**

+ BA/BS + 2 years of experience or demonstrated equivalency of experience and/or education.

+ Valid DMV license.

**Preferred Qualifications:**

+ 3+ years' experience of bridge inspection and/or bridge design experience

+ PE highly preferred

+ AASHTOWare Bridge Rating (BrR) experience

+ AASHTOWare Bridge Management experience

+ FHWA-NHI-130055 Safety Inspection of In-Service Bridges Certification

+ FHWA-NHI-130078 Fracture Critical Inspection Techniques for Steel Bridges Certification

+ FHWA-NHI-130110 Tunnel Safety Inspection Certification

+ Experience operating snooper trucks, bucket trucks, and man lifts

**Additional Information**

+ All your information will be kept confidential according to EEO guidelines.

+ AECOM is interested in every qualified candidate eligible to work in the United States. Permanent residency sponsorship is available for current H1-B visa holders in the United States.

+ Relocation not available for this position.

+ Offered rate of compensation (Phoenix, AZ. area only) will be based on individual education, qualifications, experience, and work location. The salary range for this position is $63,000 - $112,000.00.

\#LI-EM1

Offered compensation will be based on location and individual qualifications. The expected range is $63,000.00 - $112,000.00.

**About AECOM**

AECOM is proud to offer a comprehensive benefits program to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absence, voluntary benefits, perks, U.S. and global well-being programs, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

**Freedom to Grow in a World of Opportunity**

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

All your information will be kept confidential according to EEO guidelines.

**ReqID:** J10101515

**Business Line:** Transportation

**Business Group:** DCS

**Strategic Business Unit:** West

**Career Area:** Engineering

**Work Location Model:** Hybrid

Microsoft’s Cloud Infrastructure and Operations (MCIO) is the engine that powers our cloud services. As a **Critical Environment Operations Manager** , you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, Office 365, Xbox, OneDrive and the Microsoft Azure platform.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

**Responsibilities**

+ Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations

+ Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services

+ Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters

+ Maximize Critical Environment (CE) availability to ensure optimal operational efficiency

+ Reduce high-impact and human-error Critical Environment (CE) incidents year over year

+ Deliver on cost/energy efficiency initiatives

+ Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring

+ Establish and enhance working relationships and engagement with our Engineering Groups (EGs), and business partners

+ Work with regional and global peers to share and build best practices across the entire datacenter portfolio

+ Embody the Microsoft One culture and values .

**Qualifications**

**Required/Minimum Qualifications:**

+ High School Diploma or equivalent AND 2+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).

**Other Requirements:**

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

**Preferred/Additional Qualifications:**

+ 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 5+ years experience working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $500k+.

+ Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field.

+ 3+ years experience in leading a diverse, technical team.

+ Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.

Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $100,800 - $195,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $135,200 - $222,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .