Azpipeline_org

Financial Services

Insurance Appraisers, Auto Damage

Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement.

Salary Breakdown

Insurance Appraisers, Auto Damage

Average

$67,520

ANNUAL

$32.46

HOURLY

Entry Level

$52,090

ANNUAL

$25.04

HOURLY

Mid Level

$66,785

ANNUAL

$32.11

HOURLY

Expert Level

$81,480

ANNUAL

$39.18

HOURLY


Current Available & Projected Jobs

Insurance Appraisers, Auto Damage

1

Current Available Jobs

580

Projected job openings through 2024


Sample Career Roadmap

Insurance Appraisers, Auto Damage


Top Expected Tasks

Insurance Appraisers, Auto Damage


Knowledge, Skills & Abilities

Insurance Appraisers, Auto Damage

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Mechanical

KNOWLEDGE

Clerical

SKILL

Writing

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Problem Sensitivity

ABILITY

Written Expression


Job Opportunities

Insurance Appraisers, Auto Damage

  • Repair Planner/Autobody Appraiser/Collision Estimator
    Service King    Casa Grande, AZ 85193
     Posted 6 days    

    **Position Title: Repair Planner**

    **Department: Operations**

    **Reports To: General Manager**

    **Our Company:**

    For over 45 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.

    **Position Summary:**

    A Repair Planner is responsible for owning the full estimatics and repair process post-vehicle teardown and ensuring quality repairs are provided in a timely manner.

    This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimatics, have the ability to communicate detailed repair processes to Body Technicians, and be familiar with major insurance carrier procedures and requirements **.**

    **Responsibilities:**

    + **Review initial CFM estimates and write/lock final estimates:** Review preliminary estimates completed by the Centralized File Management team, write complete estimates after full disassembly and damage evaluation, update CFM's estimates as needed, and lock final estimates

    + **Source, order and track parts:** Order required parts from preferred vendors, manage parts gross profit, monitor the delivery status, communicate status to the repair team and General Manager and receive/dispatch parts if shop does not have a Shop Assistant

    + **Conduct quality checks:** Manage each repair throughout the process and ensure Service King's quality standards by performing in-process QC. Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process

    + **Pre-close the final repair order:** Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are completed

    **Competencies:**

    _Core Competencies:_

    + **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting

    + **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for

    + **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted

    + **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely

    + **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and

    _Specialized Competencies:_

    + **Attention to Detail** – Ability to process detailed information effectively and consistently

    + **Multi-tasking** – Ability to work on and successfully complete many different tasks or projects at the same time

    + **Stress Management** – Ability to perform under pressure and in adversity

    + **Time Management** – Ability to analyze workload, assign priorities and maintain focus on tasks at hand in order to efficiently get work done

    + **Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person

    + **Working Independently** – Ability to perform tasks, take action and complete projects with little assistance or help of others

    **Position Requirements:**

    **Basic/Required:**

    + Knowledge of collision repair process including knowledge of insurance procedures and requirements for a variety of carriers

    + 2 years or greater writing collision estimates in a fast-paced environment

    + Licensing required by state

    + Ability to work collaboratively with others to meet shared objectives

    + Proficient knowledge and use of estimating software

    + Proficient with Computers and other technology

    + Legally authorized to work in the United States

    **Preferred:**

    + Bilingual (Spanish)

    + Possesses DRP certifications

    + I-Car certification or able to obtain certification once hired

    + Previous experience working in CCC ONE Total Repair Platform

    _Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._

    **Requisition ID:** 25614

    **Category:** Repair Planner

    **Job Type:** Full-Time


    Employment Type

    Full Time

  • Field Inspector/Damage Assessor
    ICF    Phoenix, AZ 85067
     Posted 12 days    

    For over two decades, ICF has assisted public sector clients to effectively plan for and manage the complex process of disaster recovery from federally declared disasters, while maximizing funding opportunities from FEMA, insurance and other grant resources.

    ICF seeks Field Inspectors/Damage Assessors experienced in FEMA’s Public Assistance (PA) Program to join our team in the Louisiana area. As a Field Inspector you will be responsible for: Traveling to assigned cases to identify and describe damages through photographs, and completing required forms; identifying possible mitigation measures and collect documentation; coordinating with FEMA field personnel; and providing additional information upon request.

    Key Responsibilities:

    + Document damage and input into database.

    + Coordinate and participate in case meetings.

    + Follow procedures and maintain communication and focus.

    + Maintain and track caseload and track in management information system.

    + Keep Project Lead informed on issues, problems & resolutions.

    + Superior customer service skill set, ability to listen, facilitate and negotiate problems.

    Requirements:

    + 3+ years experience in disaster management

    + Ability to travel

    + This position requires driving to different locations. Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.

    + 2+ years experience with MS Office (Word, Excel).

    Preferred Skills:

    + Experience with RS Means and knowledge of FEMA Cost Estimating Format (CEF)

    + Bachelor's Degree preferred

    + Construction, mechanical, structural/civil, electrical and architectural

    + Prior experience FEMA

    + Expertise in using smartphone apps, MS Office, Data Information System

    + Time Management Skills

    Professional Skills:

    + Strong analytical skills

    + Strong organizational skills

    + Excellent written and verbal communication skills

    Working at ICF

    Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

    We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

    Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_English\_unformattedESQA508c.pdf) .

    Louisiana Remote Office (LA99)Need help? We're here:ICFCareerCenter@icf.com

    About ICF

    ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.


    Employment Type

    Full Time

  • Senior Housing Valuation Appraiser (VP)
    CBRE    Phoenix, AZ 85067
     Posted 15 days    

    Senior Housing Valuation Appraiser (VP)

    Job ID

    11717

    Posted

    25-Aug-2021

    Service line

    Advisory Segment

    Role type

    Full-time

    Areas of Interest

    Valuations/ Appraisal

    Location(s)

    Los Angeles - California - United States of America, Phoenix - Arizona - United States of America, San Diego - California - United States of America, South San Francisco - California - United States of America

    **JOB SUMMARY**

    Independently prepares seniors housing market value appraisals on complex real estate assets with review by Director, Managing or Director, Sr. Managing (one of whom must be Member of the Appraisal Institute). Prepares seniors housing appraisal reports from start to finish on simple or complex assets, including all Appraiser responsibilities as well as performing detailed appraisal analysis in order to value real estate. May mentor trainees and/or develop new client relationships.

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**

    Identifies value to be estimated by studying appraisal request, problem to be solved, and scope of the project, such as, mortgage financing, insurance replacement cost calculation, estate valuation, tax appeals, equitable distribution, corporate employee relocation, investment, or sale; identifying property characteristics.

    Determines valuation method by selecting approach and techniques for valuing property, i.e., cost, direct sales comparison, and income capitalization; identifying property characteristics and attributes.

    Researches and analyzes property information by collecting, verifying, and analyzing data regarding inventory of competitive properties, sales and listings, vacancies and offerings, absorption rates, demand studies, social, economic, governmental, and environmental characteristics, restrictions, encumbrances, covenants, contracts, declarations, special assessments, ordinances, cost and depreciation, income/expense and capitalization rate, history of ownership, and use of the property; conducting analyzes and studies, e.g., land utilization, supply and demand, economic feasibility, highest and best use, marketability, development, litigation support; searching databases; inspecting property; interviewing people in a position to understand the property.

    Prepares appraisal report by describing physical and economic property characteristics, appraisal procedures used, and information analyzed; disclosing extraordinary assumptions, and hypothetical and limiting conditions; presenting supportive reasoning.

    Maintains organization reputation by conforming to the Uniform Standards of Professional Appraisal Practice (USPAP); keeping information confidential.

    Updates job knowledge by tracking current real estate values and property development potential, including land use restrictions; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations for the purpose of conducting accurate appraisals.

    Contributes to overall organizational goals by adding to database, setting up a library, specializing in niche real estate markets, mentoring trainees, and engaging in client development.

    Other duties may be assigned

    **SUPERVISORY RESPONSIBILITIES**

    Coordinates and assigns tasks to co-workers within a work unit and/or project team. Leads project teams and/or plan, and supervise assignments of lower level employees. May have responsibility for identifying training needs, tracking performance, coaching, and motivating a work unit and/or group.

    **QUALIFICATIONS**

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    **EDUCATION and EXPERIENCE**

    Bachelors Degree (BA or BS) from four-year college or university required.

    Master's degree (MA, MS or MBA) preferred.

    A minimum of (8) years commercial appraisal experience, of which consists of at least (3) years seniors housing valuation focus.

    **CERTIFICATES and/or LICENSES**

    Must have General State Certification/License.

    MAI preferred

    **COMMUNICATION SKILLS**

    Ability to comprehend, analyze, and interpret complex business documents.

    Ability to respond effectively to sensitive issues.

    Ability to write reports, manuals, speeches and articles using distinctive style.

    Ability to make effective and persuasive presentations on complex topics to employees, clients and/or public groups.

    Ability to motivate and negotiate effectively with key employees and client groups to take desired action.

    **FINANCIAL KNOWLEDGE**

    Requires above-average knowledge of financial real estate terms and principles.

    Complete understanding of approaches to value of real estate assets.

    **REASONING ABILITY**

    Ability to solve advanced problems and deal with a variety of options in complex situations.

    Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.

    Draws upon the analysis of others and makes recommendations of significance to the operation.

    **OTHER SKILLS and ABILITIES**

    Must be proficient in Argus, MS Word and MS Excel.

    Good writing skills.

    **SCOPE OF RESPONSIBILITY**

    Extensive depth of knowledge within the seniors housing industry. Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

    CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)


    Employment Type

    Full Time

  • Appraisal Analyst III (Remote)
    Citizens Bank    Phoenix, AZ 85067
     Posted 17 days    

    Description

    The Appraisal Analyst III will be a contributing member of the Collateral Risk Management Team. In this role you will make decisions on collateral as a function of the Bank’s due diligence, as it pertains to risk exposure on residential real estate. The Appraisal Analyst III performs moderately complex internal real estate appraisal reviews for 1–4 family properties for compliance with corporate policy and secondary standards; such as Uniform Standards of Professional Appraisal Practice (USPAP), Fannie Mae, Freddie Mac, and HUD guidelines.

    Primary Responsibilities:

    + Conducts reviews of complex appraisals within delegated authority limits

    + Ensures eligibility and collateral underwriting guidelines are met

    + Analyzes the reasonableness of the appraisals to confirm reported value is supported for financing purposes while evaluating report completion methodology.

    + Decisions report: Approve or decline the reports to be utilized in the lending decision

    + Meets or exceed daily and monthly production requirements

    + Reports inconsistencies and irregularities on appraisals

    + Place revisions as necessary to obtain clarification and additional supporting explanations and/or data as deemed necessary

    + Escalate any quality or service issues to Management

    + Adheres to bank policies and procedures and complies with legal and regulatory requirements including appraisal industry’s concepts and practices

    + Perform other responsibilities as directed by the Team Leader or other Sr. Management.

    Qualifications

    Required Skills/Experience:

    + Level 3: 3+ year as FHA DE underwriter, VA/SAR underwriter, or Conventional senior mortgage underwriter with extensive conventional appraisal review/decision, former collateral analyst or collateral underwriter

    + Level 3C: 3+ years certified residential appraiser with appraisal review experience

    + Extensive knowledge of USPAP (Uniform Standards of Professional Appraisal Practice) and general appraisal techniques and analysis

    + Proficient with Microsoft Word, Excel, and Outlook.

    + Knowledge of all types of real property, terms, types of ownership in real estate, deeds, mortgages, etc.

    + Ability to recognize deficiencies in appraisal reports and changes in market trends and conditions.

    + Able to multitask with effective and proficient communication skills.

    + Ability to work with a sense of urgency

    + Familiar with secondary market collateral guidelines

    Preferred Skills/Experience:

    + Recent and extensive appraisal review experience of complex properties

    Hours and Work Schedule:

    Hours per week: 40

    Work Schedule: 8:30am - 5:00pm, Monday - Friday

    Flexible location/remote

    *Position not available in Colorado.

    #LI-Sourcer3

    Why Work for Us

    At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

    Equal Employment Opportunity

    Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

    Equal Employment and Opportunity Employer/Disabled/Veteran

    Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.


    Employment Type

    Full Time

  • Auto Desk Appraiser
    Kemper Insurance    Phoenix, AZ 85067
     Posted 21 days    

    Location(s)

    Phoenix AZ

    **Details**

    Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

    Position Summary:

    We are currently seeking a dynamic Appraisal Specialists in multiple locations! Candidates must live within assigned territory. Work independently and remotely from your home! We will provide a company car, laptop computer, and other required equipment to ensure your success!

    This exciting job appraises and investigates customer reported damages. This position will also assist in the processing of Total Loss claim documentation.

    Position Responsibilities:

    + Receive electronic appraisal assignments, through initiative and follow-through, setting appointments with customers for appraisal completion.

    + Review, explain, and negotiate completed damage estimates with customers and shops.

    + Issue payments on appropriate claims as well as document claims system and communicate with inside adjusters.

    + Work with other appraisers to meet team goals.

    Position Qualifications:

    + Requires a preferred minimum of 3 years’ experience of auto damage field appraisals.

    + High School Diploma required.

    + Experience creating auto damage appraisals with an emphasis on auto body repair and refinishing is a must.

    + Additional experience related to the repair of mechanical, frame, suspension and other related automotive components are of added benefit.

    + Experience creating computerized appraisals on approved software is required.

    + Knowledge of Microsoft Office and computer literacy skills are required.

    + Interpersonal skills must be adequate to effectively negotiate fair and equitable settlements of all amounts required to restore the damaged property to its pre-accident condition pursuant to all recognized industry and company standards.

    + Excellent time management skills.

    Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

    Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.


    Employment Type

    Full Time

  • Repair Planner/Autobody Appraiser/Collision Estimator
    Service King    Gilbert, AZ 85295
     Posted 23 days    

    **Position Title: Repair Planner**

    **Department: Operations**

    **Reports To: General Manager**

    **Our Company:**

    For over 40 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.

    **Position Summary:**

    A Repair Planner is responsible for owning the full estimatics and repair process post-vehicle teardown and ensuring quality repairs are provided in a timely manner.

    This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimatics, have the ability to communicate detailed repair processes to Body Technicians, and be familiar with major insurance carrier procedures and requirements **.**

    **Responsibilities:**

    + **Review initial CFM estimates and write/lock final estimates:** Review preliminary estimates completed by the Centralized File Management team, write complete estimates after full disassembly and damage evaluation, update CFM's estimates as needed, and lock final estimates

    + **Source, order and track parts:** Order required parts from preferred vendors, manage parts gross profit, monitor the delivery status, communicate status to the repair team and General Manager and receive/dispatch parts if shop does not have a Shop Assistant

    + **Conduct quality checks:** Manage each repair throughout the process and ensure Service King's quality standards by performing in-process QC. Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process

    + **Pre-close the final repair order:** Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are completed

    **Competencies:**

    _Core Competencies:_

    + **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting

    + **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for

    + **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted

    + **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely

    + **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and

    _Specialized Competencies:_

    + **Attention to Detail** – Ability to process detailed information effectively and consistently

    + **Multi-tasking** – Ability to work on and successfully complete many different tasks or projects at the same time

    + **Stress Management** – Ability to perform under pressure and in adversity

    + **Time Management** – Ability to analyze workload, assign priorities and maintain focus on tasks at hand in order to efficiently get work done

    + **Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person

    + **Working Independently** – Ability to perform tasks, take action and complete projects with little assistance or help of others

    **Position Requirements:**

    **Basic/Required:**

    + Knowledge of collision repair process including knowledge of insurance procedures and requirements for a variety of carriers

    + 2 years or greater writing collision estimates in a fast-paced environment

    + Licensing required by state

    + Ability to work collaboratively with others to meet shared objectives

    + Proficient knowledge and use of estimating software

    + Proficient with Computers and other technology

    + Legally authorized to work in the United States

    + Valid driver's license required

    **Preferred:**

    + Bilingual (Spanish)

    + Possesses DRP certifications

    + I-Car certification or able to obtain certification once hired

    + Previous experience working in CCC ONE Total Repair Platform

    _Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._

    **Requisition ID:** 24011

    **Category:** Repair Planner

    **Job Type:** Full-Time


    Employment Type

    Full Time

  • Repair Planner/Autobody Appraiser/Collision Estimator
    Service King    Peoria, AZ 85381
     Posted 29 days    

    **Position Title: Repair Planner**

    **Department: Operations**

    **Reports To: General Manager**

    **Our Company:**

    For over 40 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.

    **Position Summary:**

    A Repair Planner is responsible for owning the full estimatics and repair process post-vehicle teardown and ensuring quality repairs are provided in a timely manner.

    This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimatics, have the ability to communicate detailed repair processes to Body Technicians, and be familiar with major insurance carrier procedures and requirements **.**

    **Responsibilities:**

    + **Review initial CFM estimates and write/lock final estimates:** Review preliminary estimates completed by the Centralized File Management team, write complete estimates after full disassembly and damage evaluation, update CFM's estimates as needed, and lock final estimates

    + **Source, order and track parts:** Order required parts from preferred vendors, manage parts gross profit, monitor the delivery status, communicate status to the repair team and General Manager and receive/dispatch parts if shop does not have a Shop Assistant

    + **Conduct quality checks:** Manage each repair throughout the process and ensure Service King's quality standards by performing in-process QC. Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process

    + **Pre-close the final repair order:** Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are completed

    **Competencies:**

    _Core Competencies:_

    + **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting

    + **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for

    + **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted

    + **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely

    + **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and

    _Specialized Competencies:_

    + **Attention to Detail** – Ability to process detailed information effectively and consistently

    + **Multi-tasking** – Ability to work on and successfully complete many different tasks or projects at the same time

    + **Stress Management** – Ability to perform under pressure and in adversity

    + **Time Management** – Ability to analyze workload, assign priorities and maintain focus on tasks at hand in order to efficiently get work done

    + **Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person

    + **Working Independently** – Ability to perform tasks, take action and complete projects with little assistance or help of others

    **Position Requirements:**

    **Basic/Required:**

    + Knowledge of collision repair process including knowledge of insurance procedures and requirements for a variety of carriers

    + 2 years or greater writing collision estimates in a fast-paced environment

    + Licensing required by state

    + Ability to work collaboratively with others to meet shared objectives

    + Proficient knowledge and use of estimating software

    + Proficient with Computers and other technology

    + Legally authorized to work in the United States

    + Valid driver's license required

    **Preferred:**

    + Bilingual (Spanish)

    + Possesses DRP certifications

    + I-Car certification or able to obtain certification once hired

    + Previous experience working in CCC ONE Total Repair Platform

    _Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._

    **Requisition ID:** 25338

    **Category:** Repair Planner

    **Job Type:** Full-Time


    Employment Type

    Full Time


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