Azpipeline_org

Business Management & Administration

Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.

Salary Breakdown

Receptionists and Information Clerks

Average

$28,250

ANNUAL

$13.58

HOURLY

Entry Level

$22,750

ANNUAL

$10.94

HOURLY

Mid Level

$27,610

ANNUAL

$13.28

HOURLY

Expert Level

$32,470

ANNUAL

$15.61

HOURLY


Current Available & Projected Jobs

Receptionists and Information Clerks

227

Current Available Jobs

18,870

Projected job openings through 2024


Sample Career Roadmap

Receptionists and Information Clerks

Degree Recommendations


Top Expected Tasks

Receptionists and Information Clerks


Knowledge, Skills & Abilities

Receptionists and Information Clerks

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Clerical

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Administration and Management

SKILL

Active Listening

SKILL

Speaking

SKILL

Service Orientation

SKILL

Reading Comprehension

SKILL

Writing

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Speech Recognition

ABILITY

Speech Clarity

ABILITY

Written Comprehension


Job Opportunities

Receptionists and Information Clerks

  • Customer Service Representative - Part Time
    United Airlines    Phoenix, AZ 85067
     Posted about 4 hours    

    **Customer Service Representative**

    **Help United passengers reach their destinations, with a smile**

    Do you find the idea of working at an airport exciting? Would you love to help people get where they’re going? Are you a real problem-solver who can stay focused in any situation? You’re the perfect candidate for a role as a part-time Customer Service Representative for United Airlines.

    As part of our passenger service team, you’ll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying “United Airlines is great!”

    **Caring for customers**

    + It is vitally important that our Customer Service Representatives make every interaction a positive one

    + Whether booking reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected

    + To be successful, you’ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations

    + Caring happens regardless of our customer’s disposition or travel challenges. There will be moments where you will be required to remain calm, positive, and caring even when our customers are not

    **Many routes to success**

    + Most new hires start as a Gate or Ticket Agent­, helping passengers check in and board, as well as resolving any issues with travel that arise

    + We provide paid training, including 1 week of orientation, 2.5 weeks in the classroom and 1.5 weeks on the job

    + With experience, you can explore roles in gate services, ticketing, baggage services, international flights and United Club locations, as well as manager or supervisor roles

    + You’ll also have the ability to transfer to other locations within our amazing network

    **The ability to work any schedule or shift is crucial**

    + Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport

    + You must be available for day and night shifts, weekends and holidays

    + You will be required to work mandatory overtime, when necessary

    + As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule

    + Punctuality and reliability are essential—we’ve got flight schedules to meet!

    **The rewards for royal service**

    + $15.03/hour, with yearly increases (as per the union contract)

    + Medical benefits for part time (20 - 30 hours per week)

    + Flight privileges: you and your family can fly anywhere in the world on stand-by

    + Time off: you’ll always have two days off in a row and can earn vacation days based on length of service

    **A few additional requirements**

    + High school diploma, GED or equivalent

    + Minimum of 18 years old

    + Comfortable working on computers

    + Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage

    + Must pass a background check and drug screen

    + Legally authorized to work in the United States without sponsorship

    **_Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT_**

    **Division:** 62 Airport Operations

    **Function:** Customer Service

    Equal Opportunity Employer – Minorities/Women/Veterans/Disabled


    Employment Type

    Full Time

  • Receptionist Rockstar - Chandler
    The Federal Savings Bank    Chandler, AZ 85286
     Posted about 4 hours    

    If you are seeking a stable, challenging, and fun position to begin your mortgage industry career please apply today for the Chandler, AZ Receptionist position! Yes, that's right, we are (safely) getting back to business in Arizona and we need a rockstar Receptionist to support our second Arizona location. This is a full-time entry-level position reporting to the Sales Division Manager.

    The Chandler office Receptionist runs the lobby like a well-oiled machine; keeping tabs on meetings, office supply inventory, running a guest registry, answering the phone and emails, and providing directions & facility information. To demonstrate your multi-tasking abilities you like to manage corporate social media for the office, help onboard new hires, plan & participate in-office events, and decorate for the holidays.

    Receptionist/Office Manager Responsibilities:

    + Manage the reception area from 8:30 a.m. – 5:30 p.m. Monday-Friday

    + Sanitize and wipe down high traffic or shared workspaces

    + Provide exceptional customer services to employees, customers, and guests

    + Answer phones and direct calls to the correct personnel, check voicemails

    + Greet customers and find the employee they are here to see, ensuring their comfort

    + Distribute all incoming FedEx and UPS packages & create labels for outgoing packages

    + Sort and deliver all incoming mail; monitor and stamp all outgoing mail

    + Manage supplies/order supplies as necessary

    + Create desk nametags request keycards for all employees

    + Collect donations for jeans on Fridays, all proceeds go to the USO (United Service Organization)

    + Maintain frames and displays in the lobby area

    + Decorate office during holidays

    + Various Ad hoc projects as assigned by Sales or Operations managers

    + Take photos of office events for the corporate social media page

    + Assist with onboarding new hires by cleaning their workstations and setting up their computer and phone.

    + Assist with coordinating and catering office events and regional events

    + Crisis Management - Ability to solve any problems that arise

    + Acting as executive & personal assistant for Regional Senior Vice President

    Requirements:

    + 2-year degree required, 4-year degree preferred

    + 1+ year of experience in reception/front desk, concierge, hostessing, hospitality, retail, or food & beverage industry preferred

    + Reliable transportation

    + Favorable Credit & Background History

    + Experienced with PCs and Windows Based Software

    + Strong Proficiency with Microsoft Office Suite, specifically Outlook and Outlook Calendar

    + Working proficiency with Microsoft Excel

    + Experience using a multi-line phone

    + Able to type at least 35+ words a minute

    + Detail-oriented, task-oriented

    + Must be very outgoing and able to take direction

    + Understands the usage of proper grammar and punctuation

    + Exceptional communication and customer service skills

    + Positive attitude and team player

    + Professional appearance

    What We Offer:

    + Salary plus room for career advancement - we promote from within!

    + PTO plus sick days

    + Health, Dental, and Vision insurance plans available

    + 401k

    + Employee appreciation days (Pizza days, ice cream socials, holiday parties, contests, and more!)

    Website (http://www.thefederalsavingsbank.com/)

    The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

    Powered by JazzHR


    Employment Type

    Full Time

  • Customer Experience Representative /Office Administrator/Receptionist
    Service King    Casa Grande, AZ 85193
     Posted about 4 hours    

    **Position Title: Customer Experience Representative**

    **Department: Operations**

    **Reports To: General Manager**

    **Our Company:**

    For over 40 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.

    **Position Summary:**

    The Customer Experience Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.

    This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Experience Representative must possess a moderate level of technical knowledge about the auto-collision repair process.

    **Responsibilities:**

    + **Review with customers and walk through high-level repair process and next steps:** Greet customers by phone or in-person; educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures

    + **Complete all facets of vehicle intake process:** Walk the vehicle with the customer; map damage areas with markers; take/upload photos and customer info to Service King's Centralized File Management team; pre scan vehicles; prepare vehicle tags and packet for Repair Planner

    + **Establish communication expectations with customer:** Provide repair status updates to customer via call or text based on an established communication cadence with the customer

    + **Communicate with Repair Planner:** Frequently communicate to get updates regarding the status of vehicles within the repair process

    + **Conduct final quality control check:** Perform the final quality control check prior to customer pick up to ensure the quality of the repair will meet or exceed customer expectations and Service King's standards

    + **Perform administrative tasks** : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls

    + **Provide additional support to Repair Planner (as needed):** Complete parts invoices and provide additional support for Repair Planner role as needed

    **· Additional responsibilities as assigned**

    **Competencies:**

    _Core Competencies:_

    + **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting teammates.

    + **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for improvement.

    + **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted goals.

    + **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely resolution.

    + **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and needs.

    _Specialized Competencies:_

    + **Interpersonal Skills** – Ability to create positive interactions with customers

    + **Multi-Tasking** – Ability to work on and successfully complete many different task or projects at the same time

    + **Problem-Solving** – Ability to determine solutions to customer problems quickly and effectively

    + **Stress Management** – Ability to perform under pressure and in adversity

    + **Excellent Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person

    **Position Requirements**

    **Basic/Required:**

    + Legally authorized to work in the United States

    + 6 months or greater of prior experience working in a fast-paced, customer-service environment

    + Proficient with Computers, as well as, other software

    + Valid driver's license required

    **Preferred:**

    + Bilingual (Spanish)

    + Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements

    + Ability to work collaboratively with others to meet shared objectives

    _Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._

    **Requisition ID:** 24778

    **Category:** Customer Experience Rep

    **Job Type:** Full-Time


    Employment Type

    Full Time

  • Customer Experience Representative /Office Administrator/Receptionist
    Service King    Peoria, AZ 85381
     Posted about 4 hours    

    **Position Title: Customer Experience Representative**

    **Department: Operations**

    **Reports To: General Manager**

    **Our Company:**

    For over 40 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.

    **Position Summary:**

    The Customer Experience Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.

    This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Experience Representative must possess a moderate level of technical knowledge about the auto-collision repair process.

    **Responsibilities:**

    + **Review with customers and walk through high-level repair process and next steps:** Greet customers by phone or in-person; educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures

    + **Complete all facets of vehicle intake process:** Walk the vehicle with the customer; map damage areas with markers; take/upload photos and customer info to Service King's Centralized File Management team; pre scan vehicles; prepare vehicle tags and packet for Repair Planner

    + **Establish communication expectations with customer:** Provide repair status updates to customer via call or text based on an established communication cadence with the customer

    + **Communicate with Repair Planner:** Frequently communicate to get updates regarding the status of vehicles within the repair process

    + **Conduct final quality control check:** Perform the final quality control check prior to customer pick up to ensure the quality of the repair will meet or exceed customer expectations and Service King's standards

    + **Perform administrative tasks** : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls

    + **Provide additional support to Repair Planner (as needed):** Complete parts invoices and provide additional support for Repair Planner role as needed

    **· Additional responsibilities as assigned**

    **Competencies:**

    _Core Competencies:_

    + **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting teammates.

    + **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for improvement.

    + **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted goals.

    + **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely resolution.

    + **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and needs.

    _Specialized Competencies:_

    + **Interpersonal Skills** – Ability to create positive interactions with customers

    + **Multi-Tasking** – Ability to work on and successfully complete many different task or projects at the same time

    + **Problem-Solving** – Ability to determine solutions to customer problems quickly and effectively

    + **Stress Management** – Ability to perform under pressure and in adversity

    + **Excellent Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person

    **Position Requirements**

    **Basic/Required:**

    + Legally authorized to work in the United States

    + 6 months or greater of prior experience working in a fast-paced, customer-service environment

    + Proficient with Computers, as well as, other software

    + Valid driver's license required

    **Preferred:**

    + Bilingual (Spanish)

    + Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements

    + Ability to work collaboratively with others to meet shared objectives

    _Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._

    **Requisition ID:** 24727

    **Category:** Customer Experience Rep

    **Job Type:** Full-Time


    Employment Type

    Full Time

  • Customer Service Representative
    Randstad    Tempe, AZ 85282
     Posted about 4 hours    

    Customer Service Representative

    **job details:**

    + location:Tempe, AZ

    + salary:$17 per hour

    + date posted:Wednesday, July 28, 2021

    + experience:Experienced

    + job type:Temporary

    + industry:retail department store

    + reference:AB_3708012

    + questions:austin.dols@randstadusa.com602-274-0224

    **job description**

    Customer Service Representative

    *********MUST RESIDE IN ARIZONA AND BE WILLING TO DRIVE TO PHOENIX FOR EQUIPMENT PICK UP********

    Randstad, is in partnership with a large corporation here in the valley that is looking for several Customer Support Representatives for a Work From Home position. This role will support their booming online business through their peak holiday season. You will responsible for receiving in-bound calls, routed from 16 international call centers, utilizing multiple screens and software systems to research, identify and quickly resolve customer needs. You must be LOCAL to Arizona to be able to pick up your equipment.

    Responsibilities

    **Duties:**

    + Gift card balance inquiries.

    + Online order inquiries which could include; order modifications, cancellations, duplicates, shipments, etc.

    + Requests for refunds or replacements

    + Customer account troubleshooting

    + Timely and accurate documentation reflecting each customer resolution

    Due to the pace and interactive nature of training, consistent and regular attendance is crucial.To apply for this opportunity, please send an updated resume to Nicole.Williams@randstadusa.com or Austin.Dols@randstadusa.com.

    The essential functions of this role include:

    + working weekends

    Skills

    + Customer Service

    + Basic Computer Skills

    + Active Listening

    + Empathy

    + Telephone Etiquette

    Education

    + High School

    Qualifications

    + Years of experience: 2 years

    + Experience level:Experienced

    Shift: First

    Working hours: 11:30 AM - 8 PM

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


    Employment Type

    Full Time

  • Customer Service Representative
    Randstad    Tempe, AZ 85282
     Posted about 4 hours    

    Customer Service Representative

    **job details:**

    + location:Tempe, AZ

    + salary:$17 per hour

    + date posted:Wednesday, July 28, 2021

    + experience:Experienced

    + job type:Temporary

    + industry:retail department store

    + reference:AB_3708026

    + questions:nicole.williams@randstadusa.com602-274-0224

    **job description**

    Customer Service Representative

    *********MUST RESIDE IN ARIZONA AND BE WILLING TO DRIVE TO PHOENIX FOR EQUIPMENT PICK UP********

    Randstad, is in partnership with a large corporation here in the valley that is looking for several Customer Support Representatives for a Work From Home position. This role will support their booming online business through their peak holiday season. You will responsible for receiving in-bound calls, routed from 16 international call centers, utilizing multiple screens and software systems to research, identify and quickly resolve customer needs. You must be LOCAL to Arizona to be able to pick up your equipment.

    Responsibilities

    **Duties:**

    + Gift card balance inquiries.

    + Online order inquiries which could include; order modifications, cancellations, duplicates, shipments, etc.

    + Requests for refunds or replacements

    + Customer account troubleshooting

    + Timely and accurate documentation reflecting each customer resolution

    Due to the pace and interactive nature of training, consistent and regular attendance is crucial.To apply for this opportunity, please send an updated resume to Nicole.Williams@randstadusa.com or Austin.Dols@randstadusa.com.

    The essential functions of this role include:

    + working weekends

    Skills

    + Customer Service

    + Basic Computer Skills

    + Active Listening

    + Empathy

    + Telephone Etiquette

    Education

    + High School

    Qualifications

    + Years of experience: 2 years

    + Experience level:Experienced

    Shift: First

    Working hours: 11:30 AM - 8 PM

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


    Employment Type

    Full Time

  • Case Management Customer Service Representative
    Randstad    Phoenix, AZ 85067
     Posted about 4 hours    

    Case Management Customer Service Representative

    **job details:**

    + location:Phoenix, AZ

    + salary:$17 per hour

    + date posted:Wednesday, July 28, 2021

    + experience:Experienced

    + job type:Temp to Perm

    + industry:Government

    + reference:AB_3708008

    + questions:bri.hajzak@randstadusa.com602-606-4499

    **job description**

    Case Management Customer Service Representative

    Are you a Customer Service Representative with at least 3-Years of experience? Do you have great job tenure and a passion for helping others? If so, we're looking for you!

    Randstad is working with a local government agency to fill 2 open roles as **Case Management Customer Service Representatives** . The qualified CSR will have great interpersonal communication skills, be very comfortable working with computers, and love helping people!

    + **Pay:** $17.00/hr

    + **Location:** Phoenix, AZ 85323 (fully onsite)

    + **Hours:** Monday - Friday, 8AM - 5PM

    + **Duration:** 6 Months

    **Randstad offers benefits! Medical, Dental, Vision and Paid Sick Time are available after 90 Days on assignment!**

    **Responsibilities**

    + Complete in-person or phone interviews to verify eligibility for child care

    + Maintain case records per policy

    + Communicate professionally with internal and external clients

    + Research and prepare referrals for overpayments or investigations

    + Inform clients about relatives as child care providers

    + Research and gather case information for fair hearing

    + Extensive use of multiple computer systems to determine eligibility

    **Skills**

    + Customer Service (3-Years experience **required** )

    + Case Management (2-Years experience **required** )

    + Interviewing

    + Records Management

    + Research

    + Data Entry

    + Scheduling

    + Verbal Communication

    + Confidentiality

    + Clerical

    + Administrative Duties

    + Interpersonal Sensitivity

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


    Employment Type

    Full Time

  • Customer Service Representative Fueler/Washer
    Penske    Tucson, AZ 85702
     Posted about 4 hours    

    Customer Service Representative Fueler/Washer (**Job Number:** 2112589 )

    **What’s the Job?**

    Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at our Penske Tucson branch, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person greeting our customers when they arrive and the one sending them off with a smile.

    Why join Penske as a Customer Service Representative, you ask? It’s simple. Maybe you’ve always had an interest in vehicle mechanics but haven’t had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a diesel technician. And you’ll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity.

    It’s about going above and beyond for our customers—the way Penske goes above and beyond for you. It’s about building meaningful relationships. It’s about keeping our customers moving forward.

    **Pay:** $17.00 - $20.00/hour

    Click below to see what makes Penske great!
    https://www.youtube.com/watch?v=2gNxP04N06o

    **Main Responsibilities:**

    * Greeting our customers and making sure they have a great experience as you fuel and wash vehicles

    * Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done

    * Helping make sure our facilities are clean, safe environments for our customers and associates

    * Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs

    * Completing other projects and tasks as assigned by supervisor

    **Why Penske is for You:**

    * Competitive starting salary

    * Career stability

    * Opportunity for growth

    * Excellent benefits, including lots of time off

    * Strong, well-rounded training programs

    * Advanced vehicle maintenance technology

    * Location and schedule flexibility

    * High school diploma (or equivalent)

    * Valid driver’s license required and must also have or be able to get a CDL license

    * Excellent customer service and communication skills

    * The ability to work well as part of a team

    * The ability and willingness to work outside

    * Basic mechanical ability and tool usage (preferred)

    * Basic computer skills

    * Regular, predictable, full attendance is an essential function of the job

    * Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required.

    This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

    **Physical Requirements:**

    - The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    - The associate will be required to remember and understand certain instructions, guidelines or other information. The associate must be able to see and verbally communicate. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

    - While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.

    Penske is an Equal Opportunity Employer.

    **About Penske Truck Leasing**

    Penske Truck Leasing Co., L.P., headquartered in Reading, Pennsylvania, is a partnership of Penske Corporation, Penske Automotive Group and Mitsui & Co., Ltd. A leading global transportation services provider, Penske operates a premier fleet of vehicles and serves its customers from locations in North America, South America, Europe, Australia, and Asia. Penske’s product lines include full-service truck leasing, contract maintenance, commercial and consumer truck rentals, used truck sales, transportation and warehousing management and supply chain management solutions. Visit www.GoPenske.com to learn more.

    Keywords: Gas Station Attendant, Vehicle Service Attendant, Fuel Island Attendant, Pump Attendant, Lot Attendant, Service Attendant, Car Wash Technician, Detailer, Porter, Lube Tech, Fueler, Lube , Washer, Fueler

    **Work Locations** :

    3519 E. 34th St.

    Tucson, AZ 85713

    **Primary Location** : United States-Arizona-Tucson

    **Job** : Vehicle Maintenance/Mechanics/Technicians

    **Penske (Oracle) Job Name:** : PTL.Customer Service Rep

    **Req ID:** 2112589


    Employment Type

    Full Time

  • Customer Service Representative - Inbound Support
    OfferPad, LLC    Chandler, AZ 85286
     Posted about 4 hours    

    Job Descriptions:

    Position Summary

    The Customer Care Representative is responsible for delivering “best in class” support to our Offerpad Customers (internal and external). This position will provide a quality experience to customers by responding to any incoming calls and/or online inquiries. The Customer Care Representative generates an efficient and accurate process through available Offerpad solutions. The position will partner with internal stakeholders to support the customer’s journey though the Offerpad experience.

    Essential Functions (Inbound Support)

    + Answer all incoming calls and guide the customers to the appropriate departments.

    + Answer any general inquiries the customer may have regarding the Offerpad process.

    + Be the subject matter expert for available solutions offered by the company and guide the customer to the best point of contact, as well as managing complex customer issues.

    + Partner and resolve any questions and/or concerns Offerpad’s contracted vendors.

    + Establish cross-functional partnerships with other departments.

    Required Experience:

    Minimum Qualifications

    + 2+ years of customer service/contact center experience.

    + High School Diploma or equivalent required.

    + Strong organization and multi-tasking skills, accuracy, and attention to detail.

    + Strong work ethic, ability to learn quickly and adapt to change in a fast-paced culture.

    + Excellent communication (oral and written) skills.

    + Ability to take initiative and work independently to establish and manage work priorities, activities, and timelines to achieve results.

    + Exhibits sound judgment and swift decision-making skills.

    + Ability to think creatively and recommend outside-the-box recommendations.

    + Ability to critically review, summarize, and report findings and recommendations.

    + Working knowledge of Microsoft software (ie. Excel, Word, Outlook, Teams, etc.), including the ability to navigate between multiple monitors.

    + Demonstrated ability to build and maintain relationships with internal and external stakeholders.

    Preferred Qualifications

    + Real estate experience preferred

    Schedule

    + Must be flexible to work holidays.

    Keyword: customer service

    Why Work with Offerpad?

    It’s simple: We’re here to help. We help people by providing the best way to buy and sell a home. Period. If you’re passionate about helping people, too, in an environment where every day matters, where you’ll thrive on innovation, collaboration and recognition for your inspiring ideas and be rewarded for your results, then welcome home to Offerpad!

    We're a fast-growing, fast-moving, compassionate customer-obsessed team of like-minded business disruptors who are continually challenging and changing the way traditional real estate works. We’re all about homes, not houses. Since 2015, we’ve grown from an entrepreneurial upstart in three markets to an industry-leading technology innovator with more than 500 happy humans working together to help customers in 900+ cities and towns across the country. As we continue to grow and expand, our goal remains the same: Make the process as seamless and stress-less as possible to help them move freely and enjoy the best customer experience available.

    While we work hard to serve our customers – we have a 95% customer satisfaction rating and 84% Net Promoter Score -- we also work hard at taking care of one another. We’re family here, we work hard but we have a lot of fun. Our culture is one of inclusivity and support, one that values results, nourishes creativity and relishes -- and rewards -- each other’s success.

    If home is where your heart is and making people happy is your passion, we welcome you to join our team of intrepid innovators, technology gurus, real estate experts and all-around great people at Offerpad! Check our current job postings below to see everything we have to offer!

    Offerpad can offer you:

    + Competitive compensation

    + The opportunity to make a difference in a fast-growing, startup environment

    + Strong, collaborative team culture

    + Benefits, including medical, dental and vision coverage, 401(k)

    + Mileage reimbursement (where applicable for role)

    + 11 paid holidays a year

    + Flexible PTO

    From: Offerpad


    Employment Type

    Full Time

  • Front Desk Receptionist
    National Vision    Phoenix, AZ 85067
     Posted about 5 hours    

    *What would you do? – The Specifics* * Ensure high quality customer service. * Ensure a smooth flow of customers through the store. * Answer, screen, and forward incoming phone calls in accordance with NVI protocol. * Process and understand managed care plans. * Obtain and document information from the insurance company as needed. * Schedule and confirm appointments, follow-up visits and classes. * File all patient records daily and pull patient files for the next day’s appointments. * Check on status and notify customers when orders are in or of any delays. * Ensure all WIP Report functions are performed daily; cancelled job status, backorder list and problem jobs. * Keep reception area tidy and presentable, with all necessary stationery and materials. * Are you the right fit? – The Suitable Talent* * Experience as a Receptionist, Front Office Representative or similar role is preferred. * Experience handling multiple phone lines. * Professional attitude and appearance. * Strong customer service skills. * Effective interpersonal skills. * Ability to be resourceful and proactive when issues arise. * Excellent organizational skills. *What are the benefits?* National Vision offers a competitive benefits package including Health and Dental Insurance, 401k with company match, Flex Spending Account, Short Term and Long Term Disability Insurance, Life Insurance, Paid Personal Time Off, and much more. Please see our website www.nationalvision.com to learn more. We value and respect the unique and individual differences that everyone brings. We embrace all differences in matters of diversity, equity, and inclusion to create a place where people want to come, stay, and do their best work. All your information will be kept confidential according to EEO guidelines.


    Employment Type

    Full Time


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