Azpipeline_org

Business Management & Administration

Computer Operators

Monitor and control electronic computer and peripheral electronic data processing equipment to process business, scientific, engineering, and other data according to operating instructions.

Salary Breakdown

Computer Operators

Average

$45,680

ANNUAL

$21.96

HOURLY

Entry Level

$34,860

ANNUAL

$16.76

HOURLY

Mid Level

$46,105

ANNUAL

$22.17

HOURLY

Expert Level

$57,350

ANNUAL

$27.57

HOURLY


Current Available & Projected Jobs

Computer Operators

32

Current Available Jobs

620

Projected job openings through 2024


Top Expected Tasks

Computer Operators


Knowledge, Skills & Abilities

Computer Operators

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Clerical

KNOWLEDGE

Telecommunications

SKILL

Operation Monitoring

SKILL

Reading Comprehension

SKILL

Monitoring

SKILL

Active Listening

SKILL

Complex Problem Solving

ABILITY

Problem Sensitivity

ABILITY

Near Vision

ABILITY

Oral Comprehension

ABILITY

Information Ordering

ABILITY

Perceptual Speed


Job Opportunities

Computer Operators

  • Information Technology Specialist (Policy and Planning)
    U.S. Army Cyber Command    Fort Huachuca, AZ 85670
     Posted 5 days    

    Summary

    About the Position: This is a Direct Hire Solicitation for Cyber Workforce Positions. Your resume will not be reviewed for qualifications until a selection is made.

    Responsibilities

    Serves in the capacity of NETCOM G3?s primary project officer and Subject Matter Expert (SME) on specific projects or systems development efforts on major, Army Network Enterprise wide projects supporting Army business and warfighter operations.

    Provides oversight of project implementation and prepares and defends plans, technical reports, requirements packages, budget documents, implementation guidance, and acquisition documentation.

    Leads the efforts among functional staff elements to ensure effective evolution of the specific project or system.

    Develops technical solutions and project implementation plans and schedules that consider and amplify systems architecture, interoperability, interfaces, protocols, networking, expansion potential, and overall end-to-end compatibility.

    Exercises staff supervision over the functional program oriented plans assigned to include follow-up on requirements definition, implementation and sustainment.

    Reviews cost and systems analyses performed by other personnel and ensures appropriate consideration of personnel, logistics, training, funding, implementation and sustainment requirements.

    Requirements

    Conditions of Employment

    Qualifications

    Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Information Technology Specialist (Policy and Planning): Specialized and Other Experience: One year of specialized experience which includes managing and tracking short and long-term planning for the development and execution of intricate and complex operations and maintenance; developing and recommending required changes and new policy input for use and consideration; maintaining policy and procedures for the utilization of cyber support systems; and providing guidance to resolve information technology (IT) problems and/or issues. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

    Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

    Education

    Additional Information

    You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Program (CP) 34 - Information Technology/Cyber Management position. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.gsa.gov/cdnstatic/FTR%20Bulletin%2018_05%20Relocation%20Allowances_0.pdf for more information. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest. The duties of this position meet the criteria for compliance with Federal and Department of the Army Drug Free Workplace Programs. Detection of the presence of drugs may be warranted. This position may be subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.


    Employment Type

    Full Time

  • Supervisory Information Technology Specialist (Policy and Planning)
    U.S. Army Cyber Command    Fort Huachuca, AZ 85670
     Posted 6 days    

    Summary

    About the Position:

    Serve as Division Chief, Business and Plans Division (BPD), Network Enterprise Center (NEC) at a complex and highly technical multi-mission installation. Serve as a Division-level Manager working under the general supervision of the Deputy Director, NEC. This is a Direct Hire Solicitation for Cyber Workforce Positions. Your resume will not be reviewed for qualifications until a selection is made.

    Responsibilities

    Develop and execute concepts, programs and plans; establish priorities and requirements; and provide guidance and direction consistent with Southwest Regional Network Enterprise Center, 106th Signal Brigade.

    Provide expert technical advice, guidance and recommendations to management and other technical specialists on critical Information Technology issues.

    Analyze and recommend improvements in hardware or software configuration to enhance user responses, overall system performance, and data integrity, to include establishment of annual Information Technology baseline standards.

    Manage human resources, career management, logistics management, to include supply/property book, command supply discipline, and warehouse management where required.

    Supervise a multi-discipline staff responsible for providing technical, administrative, program management, and in policy/planning of Information Technology infrastructure, enterprise data and voice architecture, logistical and business operations.

    Requirements

    Conditions of Employment

    Qualifications

    Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for Supervisory Information Technology Specialist (Policy and Planning): Specialized and Other Experience: One year of specialized experience which includes tracking, researching, and writing various documents related to emerging aspects of Information Technology; developing technical information and documents and explaining technical resolution of issues; providing direction and guidance to technical specialists on critical Information Technology issues ; and performing and overseeing various written technical products. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

    Education

    Additional Information

    As a supervisor, you must comply with the Army Civilian Education System (CES) course and timeline requirements. The Supervisory Development Course (SDC) must be completed within one year of placement into a supervisory position and then completed as a refresher course every three years. For information on CES, please visit the following website: http://usacac.army.mil/organizations/cace/amsc/courses. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Program (CP) 34 - Information Technology/Cyber Management position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.gsa.gov/cdnstatic/FTR%20Bulletin%2018_05%20Relocation%20Allowances_0.pdf for more information. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Payment of Permanent Change of Station (PCS) costs is authorized, subject to the provisions of the Joint Travel Regulations.


    Employment Type

    Full Time

  • Senior Desktop Support Analyst
    Marsh & McLennan Companies    Tempe, AZ 85287
     Posted 7 days    

    Marsh & McLennan Companies is seeking candidates for the following position based in the Tempe, AZ office.
    Senior Desktop Support Anlayst

    What can you expect?

    We are seeking talented and motivated Senior Analyst to join our team. Joining our team will provide you with the opportunity to work for a best-in-industry company while utilizing and enhancing your customer service and technical skills. You will be assigned as a second level support analyst. The successful candidate will support users in resolving hardware and software issues and provide troubleshooting support for operational technology.

    What is in it for you?


    * A company with a strong Brand and strong results to match
    * Culture of internal mobility, collaboration and valued partnership with HR from the business
    * Competitive pay, full benefits package - starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND automatic contribution
    * Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
    * Generous paid time off for vacation, sick, company holidays and time to give back to your community
    * Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations

    We will count on you to:


    * Manage Service Level 2 tickets with turnaround time of 30-40 minutes each
    * Resolve hardware and software issues, support & troubleshoot for Windows, PC's and Mac's.
    * Check error codes and logs to investigate the root cause of issues and provide resolution within timely manner.
    * Present complex, technicalideas to a non-technical audience
    * Maintain a high level of customer satisfaction and adherence to service level agreements
    * Exercise good judgment for prioritization and time allocation
    * Work independently and adapt to changing circumstances

    What you need to have:


    * High School Diploma or GED with 2+ years' experience in the IT support field
    * Bachelors' degree preferred
    * MCSA - Windows 10 preferred, but not required
    * Office 365 experience preferred, but not required
    * Experience meeting deadlines, prioritizing tasks, and working in a fast-paced environment
    * Good knowledge of Active Directory & Microsoft Office applications
    * Experience problem solving and possesses the ability to work independently
    * Strong interpersonal and communication skills

    Marsh & McLennan Companies is a global professional services firm offering clients advice and solutions in the areas of risk, strategy and people. Marsh is a leader in insurance broking and risk management; Guy Carpenter is a leader in providing risk and reinsurance intermediary services; Mercer is a leader in talent, health, retirement and investment consulting; and Oliver Wyman is a leader in management consulting. With annual revenue of $13 billion and approximately 60,000 colleagues worldwide, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. The Company is committed to being a responsible corporate citizen and making a positive impact in the communities in which it operates. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity. Visit www.mmc.com for more information and follow us on LinkedIn and Twitter @MMC_Global

    Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity.

    #LI-AV3


    Employment Type

    Full Time

  • Computer Operations Analyst 2
    Wells Fargo    Tempe, AZ 85282
     Posted 8 days    

    Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

    At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

    Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo’s more than 70 million global customers.

    Responsible for monitoring single platforms within the production environment, responding to alert messages and resolving routine production, application and system problems according to operating instructions or with guidance to ensure that the data center service commitments are met. Analyzes work flows and procedures to expand operational knowledge. Implements changes to the production environment as directed. Runs scripts and drafts updates to processing procedures/documentation within the data center for application processing and backup/contingency. Drafts daily operational documentation for shift transition. Documents customer inquiries, resolves routine problems or escalates as necessary toclose problem records.

    Required Qualifications:

    * 1+ year of computer operations experience

    * 2+ years of Microsoft office suite experience such as PowerPoint, Excel, Outlook and Word

    Desired Qualifications:

    * Excellent verbal, written, and interpersonal communication skills

    * 1+ year of Mainframe experience

    * Excellent verbal, written, and interpersonal communication skills

    * Ability to work on call as assigned

    * Flexibility to work in a 24/7 environment, including weekends and holidays

    Job Expectations:

    * Ability to work on call as assigned

    * Flexibility to work in a 24/7 environment, including weekends and holidays

    How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5535007&PostingSeq=1.

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


    Employment Type

    Full Time

  • Desktop Support
    VIVA USA Inc    Phoenix, AZ 85067
     Posted 8 days    

    Req Ref No: LSAZI8937
    Location: Phoenix, AZ
    Duration: 6.0 months

    Description

    JOB DESCRIPTION.

    Need user for performing Active Directory Administration, imaging desktops and/or laptops, and general desktop troubleshooting.

    DISTINGUISHING FEATURES OF THE CLASS:

    The fundamental reason this classification exists is to assist users with computer and/or telecommunications hardware, software, and network problems or questions.
    Assistance is usually provided over the phone, but can involve field troubleshooting, training assistance, or other support.
    Depending on the assignment, this classification provides support for mainframe applications, systems software, local area network (LAN) connections, telecommunications, computer hardware (such as network servers, printers, terminals, and modems), and commercial software packages (such as word
    processing, spreadsheets, electronic mail, and calendaring applications).
    Incumbents use a variety of online monitoring and diagnostic software tools, reference manuals, vendors, and on-the-job experience to solve problems and provide "how-to" instructions.
    Distinctions from the User Technology Specialist include the responsibility for the more routine problems and questions, and more narrow and defined methods of support.
    Work is performed under the supervision of an Information Technology Supervisor or other supervisor, and performance is evaluated based on observation and results achieved.

    ESSENTIAL FUNCTIONS:

    ? Responds to requests from computer users regarding hardware, software, telecommunications, or network connection problems or questions;
    ? Prioritizes requests or problems according to established criteria and enters relevant data into a computerized user-request tracking system;
    ? Resolves problems or provides "how-to" instructions using a variety of online monitoring and diagnostic software tools, reference manuals, vendors, and onthe-job experience;
    ? Refers the more difficult problems or non-routine requests to other technical support staff or supervisors;
    ? Places service calls with vendors and coordinates service for the user;
    ? Advises users of the on-going status of their request, and places follow-up calls to ensure that satisfactory service was provided;
    ? Updates and revises reference materials and work procedures;
    ? Learns the functions and operation of new products, systems, or equipment by attending training or through tutorials or self-instruction;
    ? Produces basic statistical or work-activity reports by generating computer queries or gathering and assembling data;
    ? Maintains regular and reliable attendance.
    ? Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
    Required Knowledge, Skills and Abilities:
    Knowledge of:

    ? Computer and/or telecommunications operating systems, equipment, peripherals, and application packages.
    ? Microcomputer, minicomputer, and network troubleshooting techniques.
    ? Principles and methods of computer training and documentation.

    Ability to:

    ? Communicate in the English language by phone or in person in a one-to-one or group setting regarding technical or non-technical subjects.
    ? Comprehend and make inferences from written material.
    ? Observe, compare, or monitor data to diagnose problems.
    ? Input data or information into a computer terminal, PC, or other keyboard device.
    ? Work cooperatively with users, coworkers, vendors, and other City employees.
    ? Remain in a sitting position for extended periods of time.
    ? Watch and read from a computer screen for extended periods of time.
    ? Learn job-related material through verbal instruction, observation, and reading.
    ? Maintain accurate records and logs.
    ? Diagnose technical problems and recommend solutions.
    ? Work independently within established procedures and policies.
    ? Work safely without presenting a direct threat to self or others.

    Additional Requirements:

    ? Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.

    ACCEPTABLE EXPERIENCE AND TRAINING:

    Two years of experience in computer operations, telecommunications, production
    control, or providing technical computer support for users. Other combinations of
    education and experience that meet the minimum requirements may be substituted.

    VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    Employment Type

    Full Time

  • Sr. Application Administrator - Computer Operator
    Kforce    Tempe, AZ 85282
     Posted 9 days    

    Kforce has a client in search of a Senior Application Administrator - Computer Operator in Tempe, Arizona (AZ).Duties:

    * Effectively administers multiple on premise or SaaS enterprise applications including application updates, security vulnerability resolution, parameters, connectivity and business process creation; Works with automation software to streamline business processes for assigned applications; Routinely works with vendors on troubleshooting reported issues and escalates to senior level staff as appropriate

    * Responsible for setting up the overnight batch jobs including system upgrades, system administration, testing, etc.

    * In charge of figuring out how to automate a process, test, upgrade etc. in their system

    * System Automation, Administration of systems, setting up users, testing connectivity, etc.

    * Makes changes using our change control process; Proactively identifies and initiates process improvements, documents potential problems and resolutions

    * Communicates application issues to internal staff accurately and timely

    * Adheres to on-call rotation schedule

    * Initiates application updates with research, mapping, planning, testing, documentation and coordination

    * Understands and can speak to, in detail, related to the functionality of assigned applications

    * Makes decisions around application configuration for best practice and performance using vendors communicated specifications

    * Bachelor's degree (B.S.) in Information Systems or similar field or technical school and two years of experience, or equivalent work experience with five years of experience

    * Application administration experience in enterprise applications or systems using automated processing tools or a combination of education and experience

    * Strong experience automating systems is required

    * Experience as a Computer Operator is desired

    * Proficiency in PC software applications in a Windows environment including Word, Excel, Access and Outlook

    * Structured Query Language (SQL) or other database tools required

    * Must also have a good understanding of information systems structures, processes, and protocols to provide sound organizational support

    * Ability to read, analyze and interpret technical procedures, program specifications, financial reports, legal documents and government regulations

    * Ability to write business correspondence, reports and procedure manuals

    * Ability to speak effectively presenting information to groups of membership and management; Ability to communicate verbally both in person and on the telephone

    * Ability to define problems, collect data, establish facts, draw valid conclusions and make appropriate recommendations for resolution; Ability to apply mathematical concepts to determine and test reliability and validity

    * Core financial platform administration experience preferred but not required

    * Process improvement experience preferred but not required

    Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Years


    Employment Type

    Full Time

  • Desktop Support Technician
    Insight    Phoenix, AZ 85011
     Posted 10 days    

    Requisition Number: 76447

    As our Desktop Support Specialist, you’ll work in a dynamic environment supporting a large technology company. Leveraging your strong IT support skills, you’ll apply your technical abilities and provide excellent customer service while also acting as an escalation point for the end user support team. If you are ready to continue your career trajectory in state of the art facilities, then apply now!

    What you’ll do at Insight:


    * Provide excellent in-person end user support
    * Resolve end user application issues with both Mac/Windows and devices
    * Set up new users, including imaging, new hardware, etc.
    * Travel to various sites throughout the Phoenix area to provide end user support

    What you’ll need to join Insight:


    * Minimum 5 years of desk-side support experience in a large enterprise environment
    * Experience leading a team of technical personnel
    * Solid hands-on experience with Mac
    * Experience with Windows 7 and 10
    * Experience with SCCM
    * iOS and android support experience
    * Strong organization and time management skills
    * Ability to travel up to 25% of the time

    The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, .

    Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.


    * Founded in 1988 in Tempe, Arizona
    * 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions for organizations across the globe
    * $9.2 billion in revenue in 2018*
    * Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500
    * 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider
    * Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)
    * Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

    * Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018

    Today's talent leads tomorrow's success. Learn about careers at Insight: .

    Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

    Posting Notes: Phoenix || Arizona (US-AZ) || United States (US) || None || None || US - Phoenix, AZ ||


    Employment Type

    Full Time

  • Information Technology Specialist ( Systems Administration)
    Indian Health Service    Parker, AZ 85344
     Posted 12 days    

    Summary

    ORGANIZATONAL LOCATION: Department of Health & Health Human Services (HHS), Indian Health Service (IHS), Southwest Region, Phoenix Area, Administrative Services-Information Technology Department, Colorado River Service Unit, located in Parker, Arizona. Position is supervised under the Chief Information Officer.

    Responsibilities

    Major Duties: Provides customer service and support of area systems and applications, assist with the implementation of the Information Technology Program for Information Technology Systems for compliance with policies procedures and regulations. Provides information system support for the entire Colorado River Service Unit; Assisting in analyzing information technology problems and presents solutions to allow processing to resume and/or to improve processing operations. Installs test, maintains and upgrades network operating systems hardware and software as required. Resolves hardware/software interface and interoperability problems. Install PC (Personal Computer), Printer, and associated hardware. Conducts inventory and management of infrastructure, office automation and telecommunication equipment. Installs computer software programs and provides technical leadership in the management of multiple systems.

    Requirements

    Conditions of Employment

    Selectee may be subject to a probationary/trial period

    ESEP appointees typically serve a two year trial period

    U.S. Citizenship is required

    Must pass pre-employment examination.

    Selective Service Registration is required for males born after 12/31/1959 Security Clearance: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. You will receive instructions on how to obtain and submit fingerprints and background investigation documentation. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. This is a designated position covered by Public Law 101-630, requiring contact or control over Indian children. Upon tentative selection, selectee will be requested to complete, sign, and submit the Addendum to OF-306, Child Care & Indian Child Care Worker Position form. Due to this requirement, the agency must ensure that persons hired for these positions have not been found guilty of or pleaded nolo contendere or guilty to certain crimes. Confidential Financial Disclosure Form required. Measles and Rubella immunization required for selectees born after 1957. Seasonal Influenza immunization is required for civilian health care facility staff working in Indian Health Service health care facilities. On-call hours or standby duty may be required. Work Schedule: Monday thru Friday, 40 hours per week. You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: 02/21/2020

    Qualifications

    To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. For positions requiring positive education requirements, or if you are using education to meet all or part of the qualification requirements, you MUST submit a copy of your transcripts or an itemized list of college courses which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. MINIMUM QUALIFICATIONS:

    GS-2210-07: One (1) year of specialized experience equivalent to at least the 05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Ability to communicate factual and procedural information clearly; gather and analyze basic facts to draw conclusions; general knowledge of a broad range of integrated health information systems such as Resource and Patient Management System (RPMS) and Electronic Record (EHR); basic knowledge of network configuration techniques, computer equipment, and system software to determine source of failures. OR One (1) year of graduate education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operations research, statistics, or technology management or a degree that provided a minimum of 24 semesters hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks (Must submit copy of transcripts). OR Bachelor's degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operation research, statistics, or technology management with one of the following; I graduated with at least an overall GPA of 2.95, or I graduated with at least a GPA of 3.45 in my major or during the last two years of college; or I graduated in the top third of my class; or I have been a member of a national scholastic honor society recognized by the Association of College Honor Societies. (Must submit copy of transcripts). OR Combination of specialized experience and graduate education that meets 100% of the qualification requirements for this position. GS-2210-09: One (1) year of specialized experience equivalent to at least 07 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Knowledge and ability to apply customer service and customer support principles and methods; knowledge and ability to install, configure, upgrade and troubleshoot any hardware and software components; present formal and informal training and assistance to customers; knowledge of CACHE, Windows operating systems to include server editions, Microsoft office applications, active directory, exchange, mumps and other programming environments; knowledge of LAN/WAN ( Local Area Network/Wide Area Network) standards and equipment sufficient to install, configure and troubleshoot LAN and WAN components such as routers, switches and servers. OR Two (2) years of graduate education from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics operation research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts). OR Master's or equivalent degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics or technology management. (Must submit copy of transcripts). OR Combination of specialized experience and graduate education that meets 100% of the qualification requirements for this position. GS-2210-11: One (1) year of specialized experience equivalent to at least 09 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Work experience in a health care information technology environment, installing, configuring , upgrading, and troubleshooting hardware and software components; provide hardware and software support or training to customers; knowledge of ensemble, windows operating systems to include server editions, Microsoft office application, active directory, exchange, MUMPS, and other programming environments. OR Three (3 )years of graduate education leading to a Ph.D or equivalent doctoral degree from an accredited or pre-accredited in computer science, engineering, information systems management, mathematics operations research statics, or technology management or a degree that provided a minimum of 24 semesters hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Must submit copy of transcripts). OR Ph.D or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems, management, mathematics, operation research, statistics, or technology management (Must submit a copy of transcript). OR Combination of specialized experience and graduate education that meets 100% of the qualification requirements for this position. You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

    Education

    When there is a positive education requirement, or you are using education to qualify as a substitution for experience, transcripts (unofficial) are required at the time of application to verify that you meet the educational requirement or substitution.

    Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation

    Additional Information

    Additional selection(s) of candidates may be possible within 90 days from the date the certificate of eligibles was issued for this announcement. Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave is earned. This position meets the criteria specified in pillar number one of the five pillars of the PHS Commissioned Corps. PHS Commissioned Officers interested in performing the duties of this position within the Commissioned Corps MUST apply online under the merit promotion announcement indicated above in order to receive consideration. For more information on PHS Commissioned Corps, visit the website at: https://www.usphs.gov/. This position has promotion potential to the GS-2210-11 grade level. Promotion to the next grade level is at management's discretion and is based on your demonstrated ability to perform the higher level duties, the continuing need for the higher level duties, and "Regulatory/Administrative" approval. Promotion to the next higher grade level is not guaranteed and no promise of promotion is implied. ~~~IHS - Operated Properties are tobacco free~~~


    Employment Type

    Full Time

  • Desktop Support Specialist
    Amentum    Chandler, AZ 85286
     Posted 14 days    

    This person will assist in the installation, maintenance, and general support of desktops, laptops, printers, Servers, Scanners and Cell Phones. Provide user support on assigned open tickets and work in collaboration with the IT Support Team. Resolve customer technical issues in a timely fashion to maintain customer satisfactions. Install, troubleshoot and maintain an extensive variety of products and equipment. Identify, analyze, and repair product failures, order and replace parts as needed. Provide On-Site and Remote support for the user community in an Enterprise environment. Travel to remote sites as needed.

    Position Responsibilities:

    + Deskside Support which includes

    + Provide on-site support for deployment and security remediation functions

    + Provide desktop, application and network application incident resolution

    + Manage user installation and relocations requests

    + Asset Inventory Support

    + Conduct physical inventory of assets

    + Ensure every device is wiped/degaussed prior to site removal

    + Encryption Services

    + Ensure laptops are properly encrypted

    + Troubleshoot system problems and repairs

    + Work with support staff for remote troubleshooting and repairs

    + Restart wiring closet cabling electronics including switches or other network devices

    + Wireless Services

    + Assist users with mobile communication devices (iPhones, and laptops) with incident support tickets

    + Provide remote support in the field which includes hardware troubleshooting

    + Ensure IT services are rendered/tested for telework users using VPN and CITRIX services

    + Provide remote support services for telework/home users

    + Hardware Incident Resolution

    + Identify and resolve hardware incidents and service requests of a consumable part

    High School Diploma and/or 1 to 4 years of experienceThis position may require up to 30% travelMust be US CitizenClearance Required: Secret or below

    CompTIA A+ and Network+

    EOE including Disability/Protected Veterans.
    If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process, or are limited in the ability—or unable to use—the online application system and need an alternative method for applying, you may contact our Reasonable Accommodation Helpline at 1-888-877-3181 or 301-944-3299 or email itsupport@amentum.com for assistance. In order to address your request, the following information is needed:

    LP.SKU-D1.LIST

    Upon receipt of this information we will respond to you promptly to obtain more information about your request.


    Employment Type

    Full Time

  • Desktop Support Technician
    Insight Networking    Phoenix, AZ 85067
     Posted 16 days    

    Desktop Support Technician

    Phoenix, AZ, US

    Requisition Number:76447

    As our Desktop Support Specialist, you’ll work in a dynamic environment supporting a large technology company. Leveraging your strong IT support skills, you’ll apply your technical abilities and provide excellent customer service while also acting as an escalation point for the end user support team. If you are ready to continue your career trajectory in state of the art facilities, then apply now!

    What you’ll do at Insight:

    + Provide excellent in-person end user support

    + Resolve end user application issues with both Mac/Windows and devices

    + Set up new users, including imaging, new hardware, etc.

    + Travel to various sites throughout the Phoenix area to provide end user support

    What you’ll need to join Insight:

    + Minimum 5 years of desk-side support experience in a large enterprise environment

    + Experience leading a team of technical personnel

    + Solid hands-on experience with Mac

    + Experience with Windows 7 and 10

    + Experience with SCCM

    + iOS and android support experience

    + Strong organization and time management skills

    + Ability to travel up to 25% of the time

    The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.

    Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology Solutions™ and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at insight.com.

    + Founded in 1988 in Tempe, Arizona

    + 11,000+ teammates in 21 countries providing Insight Intelligent Technology Solutions™ for organizations across the globe

    + $9.2 billion in revenue in 2018*

    + Ranked #430 on the 2019 Fortune 500, #14 on the 2019 CRN Solution Provider 500

    + 2019 Adobe Americas Partner of the Year, 2019 Cisco Global-Americas Partner of the Year, 2019 Intel IoT Solutions Partner of the Year, Microsoft U.S. Azure Partner Choice Award for Data/AI, Microsoft Azure Expert Managed Services Provider

    + Ranked #23 on the 2019 Fortune 50 Best Workplaces in Technology, #70 on the 2019 Fortune 100 Best Workplaces for Diversity, and #7 on the Phoenix Business Journal 2019 list of Best Places to Work (Extra Large Business)

    + Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance

    * Proforma to include PCM, Inc. for fiscal year ended Dec. 31, 2018

    Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.

    Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

    Posting Notes: Phoenix || Arizona (US-AZ) || United States (US) || None || None || US - Phoenix, AZ ||


    Employment Type

    Full Time


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