Azpipeline_org

Business Management & Administration

Data Entry Keyers

Operate data entry device, such as keyboard or photo composing perforator.

Salary Breakdown

Data Entry Keyers

Average

$30,120

ANNUAL

$14.48

HOURLY

Entry Level

$24,430

ANNUAL

$11.75

HOURLY

Mid Level

$29,440

ANNUAL

$14.16

HOURLY

Expert Level

$34,450

ANNUAL

$16.56

HOURLY


Current Available & Projected Jobs

Data Entry Keyers

301

Current Available Jobs

5,050

Projected job openings through 2024


Sample Career Roadmap

Data Entry Keyers

Degree Recommendations


Top Expected Tasks

Data Entry Keyers


Knowledge, Skills & Abilities

Data Entry Keyers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Clerical

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Administration and Management

SKILL

Reading Comprehension

SKILL

Monitoring

SKILL

Active Listening

SKILL

Speaking

SKILL

Writing

ABILITY

Written Comprehension

ABILITY

Finger Dexterity

ABILITY

Near Vision

ABILITY

Perceptual Speed

ABILITY

Speech Recognition


Job Opportunities

Data Entry Keyers

  • Grocery/Freight Lead Clerk
    WinCo Foods    Glendale, AZ 85304
     Posted about 4 hours    

    Join our Winning Team today and start your ownership journey!

    WinCo Foods is a rapidly growing family of over 130 grocery stores, complete with our own distribution centers and transportation network. We’re proud to operate across 10 states west of the Rockies with more than 20,000 employee owners.

    At WinCo Foods we act like owners – because we are! We believe, as the Low Price Grocery Leader, that we make the lives of the communities where we operate better by giving them the best possible prices to feed their families and by focusing on the success, well-being and diversity of our employee owners.

    Currently, WinCo is the third largest Employee-Owned company in the United States and is #59 on the Forbes.com list of largest privately owned companies. Did you know that WinCo has more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP)? Once eligible, you can start your journey to ownership with an annual gift of stock equaling 20% of what you make each year. (ESOP available at most locations and subject to vesting, check the locations Summary Plan Description).

    WinCo Foods offers the very best benefits in the industry, with low cost, high quality medical benefits with rates as low as $30 a month, enrollment in our ESOP after 6 months, career advancement opportunities, paid vacation and sick leave, competitive wages, tuition reimbursement, employee assistance, discount program – and even voluntary benefits like Pet Insurance!

    Job Summary

    Assist management with the operations of the store by performing clerk duties in the designated department (grocery or freight), leading by example, and assisting the department manager in general department operations as directed. Answer customer questions and complaints in a professional manner and assure all customers receive fast, friendly service. Perform the duties of a grocery clerk, cashier and/or freight stocker in addition to assisting assigned employees in the performance of their tasks as appropriate, including notifying them of their breaks and lunches. Consistently provides friendly, courteous service to internal and external customers. Performs other related work.

    Typical Duties and Responsibilities

    + Seeks opportunities to welcome, engage, serve and thank customers. Maintains and encourages an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.

    + Provides customer service by performing the duties of a clerk in the designated department (grocery or freight). **Refer to Grocery Clerk, Cashier/Checker and/or Freight Stocker job descriptions for complete list of responsibilities.

    + Performs a lead role in customer service which may include handling customer complaints and requests, approving checks, selling gift certificates, issuing refunds, receiving returned check payments and answering any questions the customer must have.

    + Continuously monitors area activities, including customer traffic flow, coverage of checkout lanes, etc.

    + Maintains cleanliness and eye-appeal of work area, storage area, equipment and retail displays according to company policy and legal regulations; and cleans work area by mopping, sweeping, taking out garbage, etc.

    + Ensures the department/area of responsibility is kept clear of excess carts, baskets, garbage, etc.

    + Monitors arrivals, breaks, lunches and departures of employees in area of responsibility. Communicates with immediate supervisor regularly.

    + Assists immediate supervisor as needed or directed.

    + Assists clerks by providing direction and leadership, demonstrating and performing clerk responsibilities and assigned tasks, and answering employee questions.

    + May monitor cashier money handling procedures and assists with scan system procedures (i.e. UPC codes not on file, scan pricing errors, etc.).

    + May fill department racks/shelves, displays, coolers, handle and use cleaning materials, department machines and equipment, pull cardboard and face the wall and aisles, perform cashiering duties, perform other duties as needed or directed.

    + Maintains a constant awareness of customer and employee safety.

    + Stocks and rotates merchandise in any area of the store as needed.

    + Performs other duties as assigned or needed.

    Requirements

    Education:

    + High School Diploma or equivalent

    Experience:

    + Communicating clearly and professionally, utilizing excellent verbal, written and inter-personal communication skills, establishing and maintaining a good rapport with co-workers, supervisors, vendors, customers and others.

    + Providing leadership, exhibiting interpersonal skills by maintaining composure and professionally addressing difficult and sometimes angry individuals including customers, vendors and co-workers.

    + Applying clear understanding of overall company practices, including in-depth knowledge of polices/procedures, in order to effectively judge and react to customer activity.

    + Demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).

    + Conducting visual inspections, reading reports, computer printouts, register and computer screens, etc.

    + Perform basic math (add, subtract, multiply and divide) and compute weights and measures.

    + Perform primary duties efficiently and accurately with honesty and integrity.

    Ability to:

    + Consistently provide friendly, courteous service to internal and external customers.

    + Work any scheduled work shifts including evenings, graveyard, overnight, weekends and holidays as scheduled or required.

    + Perform all duties described in the appropriate department specific job description (grocery clerk, cashier and/or freight stocker).

    + Understand overall company practices through previous experience in designated department (grocery or freight) or equivalent.

    + Properly use cleaning chemicals in accordance with manufacture’s guidelines and instructions.

    + Properly handle food products per State and County laws, and WinCo standards.

    + Reach, lift and maneuver objects of varying dimensions and weights up to 50 lbs. frequently.

    + Stand for long periods of time, walk and move rapidly, bend, stoop, twist and turn frequently.

    + Perform duties with mental alertness involving potential hazards with respect to related procedures, machines, equipment and work aides.

    + Understand state & federal regulations if certification is needed.

    + Perform primary duties efficiently and accurately.

    Additional Requirements:

    + Must be at least 21 years old

    + Food Handlers Certification (Per State Laws)

    Machines and Equipment Operated:

    + Refer to appropriate department specific job description (grocery clerk, cashier and/or freight stocker) for complete list.

    The above statements are intended to describe the general nature of work performed by the employees assigned to this job. All employees must comply with Company policies and applicable laws. The responsibilities, duties and qualifications required of personnel may vary.

    As WinCo Foods continues to grow, our diversity—from our variety of perspectives and wide range of experiences—is essential to our strategy and success. We are committed to continue to cultivate and celebrate an inclusive environment in which all employees are valued and respected regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

    Requisition ID: 2021-74670

    Street: 5850 W. Bell Road

    Salary Type: Hourly

    Vacation Eligible: Yes

    External Company URL: https://www.wincofoods.com/

    Post End Date: 8/4/2021


    Employment Type

    Full Time

  • Customer Service Representative - Part Time
    United Airlines    Phoenix, AZ 85067
     Posted about 4 hours    

    **Customer Service Representative**

    **Help United passengers reach their destinations, with a smile**

    Do you find the idea of working at an airport exciting? Would you love to help people get where they’re going? Are you a real problem-solver who can stay focused in any situation? You’re the perfect candidate for a role as a part-time Customer Service Representative for United Airlines.

    As part of our passenger service team, you’ll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying “United Airlines is great!”

    **Caring for customers**

    + It is vitally important that our Customer Service Representatives make every interaction a positive one

    + Whether booking reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected

    + To be successful, you’ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations

    + Caring happens regardless of our customer’s disposition or travel challenges. There will be moments where you will be required to remain calm, positive, and caring even when our customers are not

    **Many routes to success**

    + Most new hires start as a Gate or Ticket Agent­, helping passengers check in and board, as well as resolving any issues with travel that arise

    + We provide paid training, including 1 week of orientation, 2.5 weeks in the classroom and 1.5 weeks on the job

    + With experience, you can explore roles in gate services, ticketing, baggage services, international flights and United Club locations, as well as manager or supervisor roles

    + You’ll also have the ability to transfer to other locations within our amazing network

    **The ability to work any schedule or shift is crucial**

    + Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport

    + You must be available for day and night shifts, weekends and holidays

    + You will be required to work mandatory overtime, when necessary

    + As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule

    + Punctuality and reliability are essential—we’ve got flight schedules to meet!

    **The rewards for royal service**

    + $15.03/hour, with yearly increases (as per the union contract)

    + Medical benefits for part time (20 - 30 hours per week)

    + Flight privileges: you and your family can fly anywhere in the world on stand-by

    + Time off: you’ll always have two days off in a row and can earn vacation days based on length of service

    **A few additional requirements**

    + High school diploma, GED or equivalent

    + Minimum of 18 years old

    + Comfortable working on computers

    + Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage

    + Must pass a background check and drug screen

    + Legally authorized to work in the United States without sponsorship

    **_Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT_**

    **Division:** 62 Airport Operations

    **Function:** Customer Service

    Equal Opportunity Employer – Minorities/Women/Veterans/Disabled


    Employment Type

    Full Time

  • CHILD & YOUTH PROGRAM ASSISTANT GSE-02
    U.S. Marine Corps    Marine Corps Air Station, AZ
     Posted about 4 hours    

    Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Serves as a Child and Youth (CY) Program Assistant in one or more Child and Youth Programs (CYP). Maintains control and accounts for whereabouts and safety of children and youth ranging in age from 6 weeks to 18 years. Assists in providing and leading planned activities for program participants.Performs the more routine simple child-care tasks, following step-by-step instructions. Little or no previous training or experience is required. Work is reviewed in detail, while in progress and upon completion, to ensure and assess trainee’s progress and to evaluate attainment of training objectives and readiness for further training. Training will be of a progressively more responsible and specialized nature associated with the child-care and development operations. These duties are performed to increase knowledge of child care duties and responsibilities and to develop skills for advancing to the higher-level positions.Helps establish a program environment that promotes positive interactions with other children, youth, and adults. Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules. Uses prepared curriculum and program materials and assists with developing a list of needed supplies and equipment for submission to the supervisor.Helps create adult-made games and play materials (mixing paint and play dough and assembling props for dramatic plays, activities, etc.).Interacts with participants using appropriate approved guidance and development techniques as provided by supervisors and Training and Curriculum Specialists. Interacts professionally with staff members, parents, and local installation command personnel.Supervises participants during daily schedule of indoor and outdoor activities and on field trips, outings, and special events. Promotes and models safety, fitness, health, and nutrition practices. Prepares and implements program options to care for participants with special needs as directed by the supervisor. Notifies supervisor of health, fire, and safety compliance concerns. Helps arrange for and serve appropriate snacks or meals where applicable.Administers medications and basic care items to participants according to prescribed procedures and CYP medical directives. Observes program participants for signs that may indicate illness, abuse, or neglect and reports as directed. Notes special instructions provided by parents. Ensures participants depart with authorized person according to written parental instructions.Assists in maintaining program participation data and completing required daily reports. Provides care and supervision, oversight, and accountability for program participants in compliance with DoD Component, and local installation policies, guidance, and standards.Completes training requirements using approved Office of Secretary of Defense and Service materials to include Department of Defense (DoD) approved competency training courses. Participates in program evaluation as required. Assists in achieving and maintaining DoD certification and national accreditation where applicable. Ensures compliance with law, policies, and regulations applicable to DoD CYPs.May work a fluctuating work schedule to complete work assignments outside of the typical work hours. Performs other related duties as assigned. Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Be 18 years of age, possess a high school diploma or equivalent, have the ability to speak, read, and write English, follow verbal and written instructions and communicate effectively orally and in writing. Be able to lift and carry children and objects up to 45lbs independently and over 45lbs with assistance. Activities may require incumbent to obtain a government driver’s license (to include driving a government vehicle while transporting children). Prior experience working with children or youth preferred.Must be able to obtain and maintain TIER-1 Child Care (CNACI) background checks which are required for positions that involve working with children under 18 years of age. Must pass a pre-employment physical and annual physicals thereafter, provide evidence of immunization and be free from communicable disease. Must complete all DoD training requirements within the specified time including orientation, initial, DoD Standardized Virtual Lab School Training, and annual ongoing training requirements, and required certifications. Must maintain current Cardiopulmonary Resuscitation and First Aid certifications.Note: This position is identified as a Test Designated Position (TDP). The incumbent is subject to random drug testing because duties must be performed with a high level of productivity, reliability and judgment to prevent adversely affecting personnel safety, and causing risk/damage to government property, and/or significant adverse impact to day-to-day operations. A positive drug test, or failure to submit for testing, may become the basis for removal from this position. Education Additional Information GENERAL INFORMATION:Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation,membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member CopyThis activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.


    Employment Type

    Full Time

  • Receptionist Rockstar - Chandler
    The Federal Savings Bank    Chandler, AZ 85286
     Posted about 4 hours    

    If you are seeking a stable, challenging, and fun position to begin your mortgage industry career please apply today for the Chandler, AZ Receptionist position! Yes, that's right, we are (safely) getting back to business in Arizona and we need a rockstar Receptionist to support our second Arizona location. This is a full-time entry-level position reporting to the Sales Division Manager.

    The Chandler office Receptionist runs the lobby like a well-oiled machine; keeping tabs on meetings, office supply inventory, running a guest registry, answering the phone and emails, and providing directions & facility information. To demonstrate your multi-tasking abilities you like to manage corporate social media for the office, help onboard new hires, plan & participate in-office events, and decorate for the holidays.

    Receptionist/Office Manager Responsibilities:

    + Manage the reception area from 8:30 a.m. – 5:30 p.m. Monday-Friday

    + Sanitize and wipe down high traffic or shared workspaces

    + Provide exceptional customer services to employees, customers, and guests

    + Answer phones and direct calls to the correct personnel, check voicemails

    + Greet customers and find the employee they are here to see, ensuring their comfort

    + Distribute all incoming FedEx and UPS packages & create labels for outgoing packages

    + Sort and deliver all incoming mail; monitor and stamp all outgoing mail

    + Manage supplies/order supplies as necessary

    + Create desk nametags request keycards for all employees

    + Collect donations for jeans on Fridays, all proceeds go to the USO (United Service Organization)

    + Maintain frames and displays in the lobby area

    + Decorate office during holidays

    + Various Ad hoc projects as assigned by Sales or Operations managers

    + Take photos of office events for the corporate social media page

    + Assist with onboarding new hires by cleaning their workstations and setting up their computer and phone.

    + Assist with coordinating and catering office events and regional events

    + Crisis Management - Ability to solve any problems that arise

    + Acting as executive & personal assistant for Regional Senior Vice President

    Requirements:

    + 2-year degree required, 4-year degree preferred

    + 1+ year of experience in reception/front desk, concierge, hostessing, hospitality, retail, or food & beverage industry preferred

    + Reliable transportation

    + Favorable Credit & Background History

    + Experienced with PCs and Windows Based Software

    + Strong Proficiency with Microsoft Office Suite, specifically Outlook and Outlook Calendar

    + Working proficiency with Microsoft Excel

    + Experience using a multi-line phone

    + Able to type at least 35+ words a minute

    + Detail-oriented, task-oriented

    + Must be very outgoing and able to take direction

    + Understands the usage of proper grammar and punctuation

    + Exceptional communication and customer service skills

    + Positive attitude and team player

    + Professional appearance

    What We Offer:

    + Salary plus room for career advancement - we promote from within!

    + PTO plus sick days

    + Health, Dental, and Vision insurance plans available

    + 401k

    + Employee appreciation days (Pizza days, ice cream socials, holiday parties, contests, and more!)

    Website (http://www.thefederalsavingsbank.com/)

    The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

    Powered by JazzHR


    Employment Type

    Full Time

  • Shipping/Receiving Clerk
    Sonora Quest    Tucson, AZ 85702
     Posted about 4 hours    

    **Primary City/State:**

    Tucson, Arizona

    **Department Name:**

    Courier Svcs-Tucson-Ref Lab

    **Work Shift:**

    Day

    **Job Category:**

    Supply Chain

    POSITION SUMMARY

    Responsible for all functions related to receiving, stocking, record keeping and distribution of all materials. Audits incoming orders for damage or discrepancies, distributes all items to proper location, takes inventory count.

    CORE FUNCTIONS

    1.Fills supply orders from departments, clients, and patient service centers.

    2.Receives supplies, stocks, shelves and marks special order items for delivery to appropriate department.

    3.Delivers supplies to departments, hospital lab and selected patient service centers by required means.

    4.Verifies packing slips against items received and matches packing slip to purchase order.

    5.Maintains receipts, disbursements and inventory levels through data entry and bar code scanning.

    SUPERVISORY RESPONSIBILITIES

    None.

    SCOPE AND COMPLEXITY

    The external customers are clients needing supplies and the internal customers are all departments requesting inventory items. Comes in contact with, and speaks on the phone with a variety of customers.

    PHYSICAL DEMANDS/ENVIRONMENT FACTORS

    1.Stooping, reaching, heavy lifting, reading.2.Stooping, reaching, heavy lifting, reading, basic math skills.3.Stooping, reaching, heavy lifting, driving.Reading, basic math skills.Same as #4.

    MINIMUM QUALIFICATIONS

    + Requires previous experience as a receiving clerk, warehouse worker, or related position and the ability to read and write English.

    + Previous experience with a computerized and bar coded inventory system is a plus.

    + Must be able to bend, reach, stoop and lift up to 75 pounds.

    + Valid driver’s license and a good driving record are required.

    + Human relation skills and communication skills are important.

    DATE APPROVED 11/07/2019

    Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

    EOE/Female/Minority/Disability/Veterans
    Banner Health supports a drug-free work environment. https://www.bannerhealth.com/careers/eeo


    Employment Type

    Full Time

  • Customer Experience Representative /Office Administrator/Receptionist
    Service King    Casa Grande, AZ 85193
     Posted about 4 hours    

    **Position Title: Customer Experience Representative**

    **Department: Operations**

    **Reports To: General Manager**

    **Our Company:**

    For over 40 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.

    **Position Summary:**

    The Customer Experience Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.

    This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Experience Representative must possess a moderate level of technical knowledge about the auto-collision repair process.

    **Responsibilities:**

    + **Review with customers and walk through high-level repair process and next steps:** Greet customers by phone or in-person; educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures

    + **Complete all facets of vehicle intake process:** Walk the vehicle with the customer; map damage areas with markers; take/upload photos and customer info to Service King's Centralized File Management team; pre scan vehicles; prepare vehicle tags and packet for Repair Planner

    + **Establish communication expectations with customer:** Provide repair status updates to customer via call or text based on an established communication cadence with the customer

    + **Communicate with Repair Planner:** Frequently communicate to get updates regarding the status of vehicles within the repair process

    + **Conduct final quality control check:** Perform the final quality control check prior to customer pick up to ensure the quality of the repair will meet or exceed customer expectations and Service King's standards

    + **Perform administrative tasks** : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls

    + **Provide additional support to Repair Planner (as needed):** Complete parts invoices and provide additional support for Repair Planner role as needed

    **· Additional responsibilities as assigned**

    **Competencies:**

    _Core Competencies:_

    + **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting teammates.

    + **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for improvement.

    + **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted goals.

    + **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely resolution.

    + **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and needs.

    _Specialized Competencies:_

    + **Interpersonal Skills** – Ability to create positive interactions with customers

    + **Multi-Tasking** – Ability to work on and successfully complete many different task or projects at the same time

    + **Problem-Solving** – Ability to determine solutions to customer problems quickly and effectively

    + **Stress Management** – Ability to perform under pressure and in adversity

    + **Excellent Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person

    **Position Requirements**

    **Basic/Required:**

    + Legally authorized to work in the United States

    + 6 months or greater of prior experience working in a fast-paced, customer-service environment

    + Proficient with Computers, as well as, other software

    + Valid driver's license required

    **Preferred:**

    + Bilingual (Spanish)

    + Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements

    + Ability to work collaboratively with others to meet shared objectives

    _Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._

    **Requisition ID:** 24778

    **Category:** Customer Experience Rep

    **Job Type:** Full-Time


    Employment Type

    Full Time

  • Customer Experience Representative /Office Administrator/Receptionist
    Service King    Peoria, AZ 85381
     Posted about 4 hours    

    **Position Title: Customer Experience Representative**

    **Department: Operations**

    **Reports To: General Manager**

    **Our Company:**

    For over 40 years, Service King has been a collision repair operator of choice, with 350 locations in 24 states with a mission to provide a secure, fulfilling workplace that motivates our teammates to deliver safe, superior repairs with excellent customer service.

    **Position Summary:**

    The Customer Experience Representative is responsible for ensuring best-in-class customer service is delivered to all customers throughout the repair process.

    This position requires a high level of customer service, communication skills, and a positive attitude. The Customer Experience Representative must possess a moderate level of technical knowledge about the auto-collision repair process.

    **Responsibilities:**

    + **Review with customers and walk through high-level repair process and next steps:** Greet customers by phone or in-person; educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures

    + **Complete all facets of vehicle intake process:** Walk the vehicle with the customer; map damage areas with markers; take/upload photos and customer info to Service King's Centralized File Management team; pre scan vehicles; prepare vehicle tags and packet for Repair Planner

    + **Establish communication expectations with customer:** Provide repair status updates to customer via call or text based on an established communication cadence with the customer

    + **Communicate with Repair Planner:** Frequently communicate to get updates regarding the status of vehicles within the repair process

    + **Conduct final quality control check:** Perform the final quality control check prior to customer pick up to ensure the quality of the repair will meet or exceed customer expectations and Service King's standards

    + **Perform administrative tasks** : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls

    + **Provide additional support to Repair Planner (as needed):** Complete parts invoices and provide additional support for Repair Planner role as needed

    **· Additional responsibilities as assigned**

    **Competencies:**

    _Core Competencies:_

    + **Teamwork** – Builds strong relationships and works collaboratively with others to meet shared goals; Strengthens relationships by promoting mutual trust and supporting teammates.

    + **Accountability** – Holds self and others accountable to meet and exceed commitments; Focuses on quality results, monitors progress, learns from mistakes, and strives for improvement.

    + **Results Driven** – Can be counted on to drive pace to achieve results and consistently meet or exceed expectations; Executes priorities with a focus on critical work to achieve targeted goals.

    + **Sound Judgment** – Makes good decisions by analyzing the situation, leveraging experience, and using available information; Objectively evaluates problems, discovers root causes, and works toward timely resolution.

    + **Customer Focus** – Maintains a relentless focus on customers and is committed to the continuous improvement of services; Keeps internal and external customers in mind at all times and strives to proactively address customer concerns and needs.

    _Specialized Competencies:_

    + **Interpersonal Skills** – Ability to create positive interactions with customers

    + **Multi-Tasking** – Ability to work on and successfully complete many different task or projects at the same time

    + **Problem-Solving** – Ability to determine solutions to customer problems quickly and effectively

    + **Stress Management** – Ability to perform under pressure and in adversity

    + **Excellent Written and Verbal Communication** – Ability to provide clear, concise information in writing, via phone or in-person

    **Position Requirements**

    **Basic/Required:**

    + Legally authorized to work in the United States

    + 6 months or greater of prior experience working in a fast-paced, customer-service environment

    + Proficient with Computers, as well as, other software

    + Valid driver's license required

    **Preferred:**

    + Bilingual (Spanish)

    + Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements

    + Ability to work collaboratively with others to meet shared objectives

    _Service King provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability._

    **Requisition ID:** 24727

    **Category:** Customer Experience Rep

    **Job Type:** Full-Time


    Employment Type

    Full Time

  • Customer Service Representative
    Randstad    Tempe, AZ 85282
     Posted about 4 hours    

    Customer Service Representative

    **job details:**

    + location:Tempe, AZ

    + salary:$17 per hour

    + date posted:Wednesday, July 28, 2021

    + experience:Experienced

    + job type:Temporary

    + industry:retail department store

    + reference:AB_3708012

    + questions:austin.dols@randstadusa.com602-274-0224

    **job description**

    Customer Service Representative

    *********MUST RESIDE IN ARIZONA AND BE WILLING TO DRIVE TO PHOENIX FOR EQUIPMENT PICK UP********

    Randstad, is in partnership with a large corporation here in the valley that is looking for several Customer Support Representatives for a Work From Home position. This role will support their booming online business through their peak holiday season. You will responsible for receiving in-bound calls, routed from 16 international call centers, utilizing multiple screens and software systems to research, identify and quickly resolve customer needs. You must be LOCAL to Arizona to be able to pick up your equipment.

    Responsibilities

    **Duties:**

    + Gift card balance inquiries.

    + Online order inquiries which could include; order modifications, cancellations, duplicates, shipments, etc.

    + Requests for refunds or replacements

    + Customer account troubleshooting

    + Timely and accurate documentation reflecting each customer resolution

    Due to the pace and interactive nature of training, consistent and regular attendance is crucial.To apply for this opportunity, please send an updated resume to Nicole.Williams@randstadusa.com or Austin.Dols@randstadusa.com.

    The essential functions of this role include:

    + working weekends

    Skills

    + Customer Service

    + Basic Computer Skills

    + Active Listening

    + Empathy

    + Telephone Etiquette

    Education

    + High School

    Qualifications

    + Years of experience: 2 years

    + Experience level:Experienced

    Shift: First

    Working hours: 11:30 AM - 8 PM

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


    Employment Type

    Full Time

  • Customer Service Representative
    Randstad    Tempe, AZ 85282
     Posted about 4 hours    

    Customer Service Representative

    **job details:**

    + location:Tempe, AZ

    + salary:$17 per hour

    + date posted:Wednesday, July 28, 2021

    + experience:Experienced

    + job type:Temporary

    + industry:retail department store

    + reference:AB_3708026

    + questions:nicole.williams@randstadusa.com602-274-0224

    **job description**

    Customer Service Representative

    *********MUST RESIDE IN ARIZONA AND BE WILLING TO DRIVE TO PHOENIX FOR EQUIPMENT PICK UP********

    Randstad, is in partnership with a large corporation here in the valley that is looking for several Customer Support Representatives for a Work From Home position. This role will support their booming online business through their peak holiday season. You will responsible for receiving in-bound calls, routed from 16 international call centers, utilizing multiple screens and software systems to research, identify and quickly resolve customer needs. You must be LOCAL to Arizona to be able to pick up your equipment.

    Responsibilities

    **Duties:**

    + Gift card balance inquiries.

    + Online order inquiries which could include; order modifications, cancellations, duplicates, shipments, etc.

    + Requests for refunds or replacements

    + Customer account troubleshooting

    + Timely and accurate documentation reflecting each customer resolution

    Due to the pace and interactive nature of training, consistent and regular attendance is crucial.To apply for this opportunity, please send an updated resume to Nicole.Williams@randstadusa.com or Austin.Dols@randstadusa.com.

    The essential functions of this role include:

    + working weekends

    Skills

    + Customer Service

    + Basic Computer Skills

    + Active Listening

    + Empathy

    + Telephone Etiquette

    Education

    + High School

    Qualifications

    + Years of experience: 2 years

    + Experience level:Experienced

    Shift: First

    Working hours: 11:30 AM - 8 PM

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


    Employment Type

    Full Time

  • Case Management Customer Service Representative
    Randstad    Phoenix, AZ 85067
     Posted about 4 hours    

    Case Management Customer Service Representative

    **job details:**

    + location:Phoenix, AZ

    + salary:$17 per hour

    + date posted:Wednesday, July 28, 2021

    + experience:Experienced

    + job type:Temp to Perm

    + industry:Government

    + reference:AB_3708008

    + questions:bri.hajzak@randstadusa.com602-606-4499

    **job description**

    Case Management Customer Service Representative

    Are you a Customer Service Representative with at least 3-Years of experience? Do you have great job tenure and a passion for helping others? If so, we're looking for you!

    Randstad is working with a local government agency to fill 2 open roles as **Case Management Customer Service Representatives** . The qualified CSR will have great interpersonal communication skills, be very comfortable working with computers, and love helping people!

    + **Pay:** $17.00/hr

    + **Location:** Phoenix, AZ 85323 (fully onsite)

    + **Hours:** Monday - Friday, 8AM - 5PM

    + **Duration:** 6 Months

    **Randstad offers benefits! Medical, Dental, Vision and Paid Sick Time are available after 90 Days on assignment!**

    **Responsibilities**

    + Complete in-person or phone interviews to verify eligibility for child care

    + Maintain case records per policy

    + Communicate professionally with internal and external clients

    + Research and prepare referrals for overpayments or investigations

    + Inform clients about relatives as child care providers

    + Research and gather case information for fair hearing

    + Extensive use of multiple computer systems to determine eligibility

    **Skills**

    + Customer Service (3-Years experience **required** )

    + Case Management (2-Years experience **required** )

    + Interviewing

    + Records Management

    + Research

    + Data Entry

    + Scheduling

    + Verbal Communication

    + Confidentiality

    + Clerical

    + Administrative Duties

    + Interpersonal Sensitivity

    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

    EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.


    Employment Type

    Full Time


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