Manufacturing

First-Line Supervisors of Mechanics, Installers, and Repairers

Directly supervise and coordinate the activities of mechanics, installers, and repairers.

A Day In The Life

Manufacturing Industry

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Salary Breakdown

First-Line Supervisors of Mechanics, Installers, and Repairers

Average

$67,550

ANNUAL

$32.47

HOURLY

Entry Level

$37,830

ANNUAL

$18.19

HOURLY

Mid Level

$62,100

ANNUAL

$29.86

HOURLY

Expert Level

$100,920

ANNUAL

$48.52

HOURLY


Current Available & Projected Jobs

First-Line Supervisors of Mechanics, Installers, and Repairers

1,020

Current Available Jobs

13,540

Projected job openings through 2030


Sample Career Roadmap

First-Line Supervisors of Mechanics, Installers, and Repairers

Job Titles

Entry Level

JOB TITLE

Technician

Mid Level

JOB TITLE

Mechanic

Expert Level

JOB TITLE

Supervisor

Supporting Programs

First-Line Supervisors of Mechanics, Installers, and Repairers

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 Credential  

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 Non-Credit  

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 Associate's Degree  

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 Credential  

Yavapai College
 Bachelor's Degree  

Arizona Western College
 Credential  

Arizona Western College
 Credential  

Arizona Western College
 Credential  

Arizona Western College
 Credential  

Arizona Western College
 Credential  

Pima Community College
 Non-Credit  

Pima Community College
 Non-Credit  

Yavapai College
 Associate's Degree  

Yavapai College
 Credential  

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 Associate's Degree  

Arizona Western College
 Credential  

Arizona Western College
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Arizona Western College
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Arizona Western College
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Top Expected Tasks

First-Line Supervisors of Mechanics, Installers, and Repairers


Knowledge, Skills & Abilities

First-Line Supervisors of Mechanics, Installers, and Repairers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Administration and Management

KNOWLEDGE

Mechanical

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

SKILL

Monitoring

SKILL

Management of Personnel Resources

SKILL

Coordination

SKILL

Critical Thinking

SKILL

Judgment and Decision Making

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Deductive Reasoning

ABILITY

Inductive Reasoning


Job Opportunities

First-Line Supervisors of Mechanics, Installers, and Repairers

  • CS Field Technician
    ASML    Chandler, AZ 85018
     Posted about 5 hours    

    This role will require travel to both Chandler, AZ and N Phoenix, AZ (50%/50%). Mileage will be provided for the site further from your home.

    Schedule will be 7 AM- 7 PM Monday- Thursday or Tuesday- Friday. You will be randomly assigned to one of the 2 shifts. Overtime will be paid accordingly.

    Introduction
    ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.

    The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.

    Role and Responsibilities
    As a CS Technician, you will assemble, repair and execute periodic maintenance at our customer site based on a pre-existing action plans. If needed, you will execute basic troubleshooting following a predefined action plan (e.g. reset/power cycles) before escalating to the next level support.

    Responsibilities
    Works from instructions and handles exceptions within these instructions, needs to make careful choices from learned options in comparable situations.
    Checks with senior technician or manager on prioritization and planning.
    Works under limited supervision on progress and results of followed procedures.
    Participates in existing feedback loop processes and identifies some learning opportunities.
    Contributes to existing continuous improvement activities.

    Education and Experience
    Associates degree in relevant technical field such as mechanical, electronical or mechatronics, or applicable technical certification.
    Knowledge and ability to use basic hand tools.
    Previous experience in mechanical or electrical fields preferred.
    Experience in the semiconductor industry, a plus.

    Skills
    Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

    To thrive in this job, you’ll need the following skills:
    • Can observe and respond to people and situations and interact with others encountered in the course of work.
    • Can learn and apply new information or skills.
    • Must be able to read and interpret data, information, and documents.
    • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
    • Ability to complete assignments with attention to detail and high degree of accuracy.
    • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
    • Result driven-demonstrate ownership and accountability.
    • Demonstrate open, clear, concise and professional communication.
    • Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
    • Work according to a strict set of procedures within the provided timelines.

    Other Information
    Travel will be required between N Phoenix and Chandler in order to support our customers in both locations.

    Role within Office
    Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
    Occasionally required to move around the campus.
    Occasionally lift and/or move up to 35 pounds.
    May require travel dependent on business needs.
    Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    Role within the Fab
    Must be willing to work in a clean room environment, wearing coveralls, hoods, booties, safety glasses and gloves for entire duration of shift.
    While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
    The employee may occasionally lift and/or move up to 35 pounds.
    Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
    The environment generally is moderate in temperature with moderate to high noise level.

    You must be work authorized in the United States without the need for employer sponsorship.

    This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.


    Industry

    (STEM) Science, Technology, Engineering & Mathematics

    Employment Type

    Full Time

  • shift supervisor - Store# 78297, 19TH & GLENDALE
    Starbucks    Phoenix, AZ 85067
     Posted about 22 hours    

    **Join us and inspire with every cup!**

    At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

    As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

    **You’d make a great shift supervisor if you:**

    + Take initiative and act as a role model to others.

    + Enjoy working as a team and motivating others.

    + Understand how to create a great customer service experience.

    + Have a focus on quality and take pride in your work.

    + Are confident in leading, deploying, and guiding others.

    + Are open to learning new things (especially the latest beverage recipe!)

    + Are experienced with responsibilities like cash-handling and store safety.

    + Can keep cool and calm in a fast-paced, energetic work environment.

    + Have excellent communications skills.

    From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

    Benefit Information (https://www.starbucksbenefits.com)

    **Summary of Experience**

    + Customer service experience in a retail or restaurant environment - 1 year

    **Basic Qualifications**

    + Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

    + Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

    + Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

    + Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

    + Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

    + At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

    **Knowledge, Skills and Abilities**

    + Ability to direct the work of others

    + Ability to learn quickly

    + Effective oral communication skills

    + Knowledge of the retail environment

    + Strong interpersonal skills

    + Ability to work as part of a team

    + Ability to build relationships

    _As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

    _For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com)_ _._

    _At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

    _Starbucks is an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

    _We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

    _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._


    Employment Type

    Full Time

  • Team Leader
    Tractor Supply Company    Cottonwood, AZ 86326
     Posted about 22 hours    

    Team Leader

    **Overall Job Summary**

    This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

    **Essential Duties and Responsibilities (Min 5%)**

    It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

    + Maintain regular and predictable attendance.

    + Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.

    + Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.

    + Take the initiative to support selling initiatives (TEAM):

    + Thank the Customer

    + Engage with the customer and/or pet

    + Advise products or services

    + Make it Memorable

    This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:

    + Execute assigned basic, promotional, and seasonal merchandising activities.

    + Perform Opening/Closing procedures.

    + Transport and make deposits to bank.

    + Assess store conditions and assign duties.

    + Organize and prioritize workflow through the use of the daily planner.

    + Recovery of merchandise.

    + Participate in mandatory freight process.

    + Perform regular and promotional price change activities.

    + Resolve customer complaints/issues and ensure the customer has a positive experience.

    + Adhere to loss prevention standards and respond to any alarm calls as needed.

    + Communicate with Team Members on job functions, responsibilities and financial goals.

    + Operate cash register/computer supervising cash handling procedures.

    + Assist Team Members on appropriate application of policies and procedures.

    + Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required

    + Complete all documentation associated with any of the above job duties

    May be required to perform other duties as assigned.

    **Required Qualifications**

    Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver’s license.

    Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

    **Preferred knowledge, skills or abilities**

    + Pet/Live Animal, pet food, pet product knowledge is strongly preferred.

    + Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

    + Basic computer skills.

    + Ability to perform and execute principle responsibilities of Team Members.

    **Working Conditions**

    + Working environment is favorable, generally working inside with moderate noise.

    + Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.

    + Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours

    + Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines

    **Physical Requirements**

    + This position is non-sedentary.

    + It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.

    + It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.

    + Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):

    + Ability to occasionally lift or reach merchandise overhead.

    + Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.

    + Ability to move throughout the store for an entire shift.

    + Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.

    + Ability to constantly operate store equipment such as computer, cash register, and other store equipment.

    + Ability to read, write, and count accurately to complete all documentation.

    + Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.

    + Ability to process information / merchandise through the point-of-sale system.

    + Ability to handle and be in contact with birds/poultry.

    + Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.

    + Ability to successfully complete all required training and certification.

    + Ability to travel as required in support of district needs.

    + Ability to drive or operate a vehicle for business needs.

    + Lifting 50+ pounds

    **Disclaimer**

    _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._

    **ALREADY A TEAM MEMBER?**

    You must apply or refer a friend through our internal portal

    Click here (https://performancemanager4.successfactors.com/sf/home?company=tractorsup)

    **CONNECTION**

    Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

    Learn More

    **EMPOWERMENT**

    We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

    Learn More

    **OPPORTUNITY**

    A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

    Learn More

    Join Our Talent Community

    **Nearest Major Market:** Prescott


    Employment Type

    Full Time

  • shift supervisor - Store# 57282, MAIN & MAIN
    Starbucks    Cottonwood, AZ 86326
     Posted about 22 hours    

    **Join us and inspire with every cup!**

    At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

    As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

    **You’d make a great shift supervisor if you:**

    + Take initiative and act as a role model to others.

    + Enjoy working as a team and motivating others.

    + Understand how to create a great customer service experience.

    + Have a focus on quality and take pride in your work.

    + Are confident in leading, deploying, and guiding others.

    + Are open to learning new things (especially the latest beverage recipe!)

    + Are experienced with responsibilities like cash-handling and store safety.

    + Can keep cool and calm in a fast-paced, energetic work environment.

    + Have excellent communications skills.

    From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

    Benefit Information (https://www.starbucksbenefits.com)

    **Summary of Experience**

    + Customer service experience in a retail or restaurant environment - 1 year

    **Basic Qualifications**

    + Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

    + Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

    + Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

    + Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

    + Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

    + At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

    **Knowledge, Skills and Abilities**

    + Ability to direct the work of others

    + Ability to learn quickly

    + Effective oral communication skills

    + Knowledge of the retail environment

    + Strong interpersonal skills

    + Ability to work as part of a team

    + Ability to build relationships

    _As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

    _For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com)_ _._

    _At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

    _Starbucks is an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

    _We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

    _Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._


    Employment Type

    Full Time

  • Associate Team Leader
    H&R Block    Laveen, AZ 85339
     Posted about 22 hours    

    **550648BR**

    **Title:**

    Associate Team Leader

    **Our Company** **:**

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

    At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    **A Typical Day...**

    Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

    **Job ID:**

    550648BR

    **City:**

    Laveen

    **State:**

    Arizona

    **It would be even better if you also had...** **:**

    + Experience supervising or managing people

    + History of delivering outstanding customer experiences

    **Why Work for Us**

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    + **Employee Assistance Program** with Health Advocate.

    + **Wellbeing program** , BetterYou, to help you build healthy habits.

    + **Neurodiversity and caregiver support** available to you and your family.

    + **Various discounts** on everyday items and services.

    + **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    + Click here to check out all available benefits (https://www.blockbenefits.com) .

    **The Community You Will Join:**

    At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    **If you're looking to make an impact, H&R Block is the place for you.**

    **What you'll bring to the team...** **:**

    + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

    + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

    + Serve as point of contact for onsite escalated client service concerns

    + Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

    + Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

    + Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

    + Lead daily huddles and communicate essential information to office associates

    **Your Expertise**

    + Prior experience working in customer service or similar role

    + Strong organizational skills and ability to plan and manage day-to-day office operations

    + Customer-centric mindset and strong communication skills

    + Computer proficient with the ability to use MS Office

    + Demonstrated ability to work independently with minimal supervision

    + Positive attitude

    + Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

    + High school diploma / equivalent or higher

    **Posting Title:**

    Associate Team Leader

    **Sponsored Job:**

    \#2662


    Employment Type

    Full Time

  • Team Leader
    H&R Block    PARKER, AZ 85344
     Posted about 22 hours    

    **529038BR**

    **Title:**

    Team Leader

    **Our Company** **:**

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

    At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    **A Typical Day...** .

    As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

    Joining us as a **Team Leader** , you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

    You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

    **Job ID:**

    529038BR

    **City:**

    PARKER

    **State:**

    Arizona

    **It would be even better if you also had...** **:**

    + Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

    + 2+ years as a Tax Professional

    **Why Work for Us**

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    + **Employee Assistance Program** with Health Advocate.

    + **Wellbeing program** , BetterYou, to help you build healthy habits.

    + **Neurodiversity and caregiver support** available to you and your family.

    + **Various discounts** on everyday items and services.

    + **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    + Click here to check out all available benefits (https://www.blockbenefits.com) .

    **The Community You Will Join:**

    At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    **If you're looking to make an impact, H&R Block is the place for you.**

    _1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

    **What you'll bring to the team...** **:**

    + Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement

    + Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions

    + Serve as point of contact for onsite escalated client service concerns

    + Ensure clients are scheduled properly and conflicts are resolved

    + Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals

    + Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions

    + Lead daily team meetings and communicate essential information to tax office associates

    + Create associate work schedules and ensure accurate timekeeping and overtime management

    + Prepare tax returns, as required

    + Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

    **Your Expertise**

    + Prior experience working in a customer service, shift leader, or similar role

    + Experience supervising or managing people

    + Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

    + Annual completion of 10 hours of continuing education and ability to meet all other IRS and applicable state requirements

    + Computer proficient with the ability to use MS Office

    + Demonstrated ability to work independently with minimal supervision

    + Passionate, determined and resilient with a customer-centric mindset

    + Able to work a flexible work schedule and flexibility in work assignments based on business needs

    + High school diploma / equivalent or higher

    **Posting Title:**

    Team Leader

    **Sponsored Job:**

    \#2656


    Employment Type

    Full Time

  • Team Leader
    H&R Block    Glendale, AZ 85304
     Posted about 22 hours    

    **554919BR**

    **Title:**

    Team Leader

    **Our Company** **:**

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

    At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    **A Typical Day...** .

    As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

    Joining us as a **Team Leader** , you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

    You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

    **Job ID:**

    554919BR

    **City:**

    Glendale

    **State:**

    Arizona

    **It would be even better if you also had...** **:**

    + Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

    + 2+ years as a Tax Professional

    **Why Work for Us**

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    + **Employee Assistance Program** with Health Advocate.

    + **Wellbeing program** , BetterYou, to help you build healthy habits.

    + **Neurodiversity and caregiver support** available to you and your family.

    + **Various discounts** on everyday items and services.

    + **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    + Click here to check out all available benefits (https://www.blockbenefits.com) .

    **The Community You Will Join:**

    At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    **If you're looking to make an impact, H&R Block is the place for you.**

    _1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

    **What you'll bring to the team...** **:**

    + Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement

    + Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions

    + Serve as point of contact for onsite escalated client service concerns

    + Ensure clients are scheduled properly and conflicts are resolved

    + Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals

    + Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions

    + Lead daily team meetings and communicate essential information to tax office associates

    + Create associate work schedules and ensure accurate timekeeping and overtime management

    + Prepare tax returns, as required

    + Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

    **Your Expertise**

    + Prior experience working in a customer service, shift leader, or similar role

    + Experience supervising or managing people

    + Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

    + Annual completion of 10 hours of continuing education and ability to meet all other IRS and applicable state requirements

    + Computer proficient with the ability to use MS Office

    + Demonstrated ability to work independently with minimal supervision

    + Passionate, determined and resilient with a customer-centric mindset

    + Able to work a flexible work schedule and flexibility in work assignments based on business needs

    + High school diploma / equivalent or higher

    **Posting Title:**

    Team Leader

    **Sponsored Job:**

    \#16856


    Employment Type

    Full Time

  • Team Leader
    H&R Block    Phoenix, AZ 85067
     Posted about 22 hours    

    **528433BR**

    **Title:**

    Team Leader

    **Our Company** **:**

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

    At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    **A Typical Day...** .

    As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

    Joining us as a **Team Leader** , you'll provide leadership to a customer-centric team of associates and accelerate their seasonal tax business by managing a single H&R Block tax office.

    You'll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives. We'll help you advance your knowledge and skills you'll need to excel with us as you serve as a knowledgeable resource on tax topics and products for associates.

    **Job ID:**

    528433BR

    **City:**

    Phoenix

    **State:**

    Arizona

    **It would be even better if you also had...** **:**

    + Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

    + 2+ years as a Tax Professional

    **Why Work for Us**

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    + **Employee Assistance Program** with Health Advocate.

    + **Wellbeing program** , BetterYou, to help you build healthy habits.

    + **Neurodiversity and caregiver support** available to you and your family.

    + **Various discounts** on everyday items and services.

    + **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    + Click here to check out all available benefits (https://www.blockbenefits.com) .

    **The Community You Will Join:**

    At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    **If you're looking to make an impact, H&R Block is the place for you.**

    _1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

    **What you'll bring to the team...** **:**

    + Partner with District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement

    + Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions

    + Serve as point of contact for onsite escalated client service concerns

    + Ensure clients are scheduled properly and conflicts are resolved

    + Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals

    + Build an engaging team environment by training and coaching associates to execute on Service Standards recognizing outstanding associate contributions

    + Lead daily team meetings and communicate essential information to tax office associates

    + Create associate work schedules and ensure accurate timekeeping and overtime management

    + Prepare tax returns, as required

    + Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

    **Your Expertise**

    + Prior experience working in a customer service, shift leader, or similar role

    + Experience supervising or managing people

    + Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

    + Annual completion of 10 hours of continuing education and ability to meet all other IRS and applicable state requirements

    + Computer proficient with the ability to use MS Office

    + Demonstrated ability to work independently with minimal supervision

    + Passionate, determined and resilient with a customer-centric mindset

    + Able to work a flexible work schedule and flexibility in work assignments based on business needs

    + High school diploma / equivalent or higher

    **Posting Title:**

    Team Leader

    **Sponsored Job:**

    \#2662


    Employment Type

    Full Time

  • Block Advisors Team Leader
    H&R Block    Queen Creek, AZ 85142
     Posted about 22 hours    

    **528364BR**

    **Title:**

    Block Advisors Team Leader

    **Our Company** **:**

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It’s an exciting time to be a part of H&R Block!

    At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    **A Typical Day…**

    Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

    As a **Team Leader** at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings). You’ll also act as a knowledgeable resource on tax topics and products to associates, and prepare accurate tax returns for clients, as needed.

    You’ll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you will work a reduced work schedule during the summer months and may even apply for advancement opportunities.

    **Job ID:**

    528364BR

    **City:**

    Queen Creek

    **State:**

    Arizona

    **It would be even better if you also had...** **:**

    + Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions

    **Why Work for Us**

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    + **Employee Assistance Program** with Health Advocate.

    + **Wellbeing program** , BetterYou, to help you build healthy habits.

    + **Neurodiversity and caregiver support** available to you and your family.

    + **Various discounts** on everyday items and services.

    + **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    + Click here to check out all available benefits (https://www.blockbenefits.com) .

    **The Community You Will Join:**

    At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    **If you're looking to make an impact, H&R Block is the place for you.**

    _1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

    **What you'll bring to the team...** **:**

    + Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders

    + Build an engaging team environment across all offices by training and coaching associates while holding them accountable to execute on Service Standards and recognizing outstanding associate contributions, and responsible for the development of office associates' career paths

    + Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

    + Assist the DGM in recruiting and interviewing candidates for tax office associate positions

    + Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

    + Lead daily team meetings and communicate essential information to tax office associates

    + Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices

    + Travel between offices as required

    + May prepare up to 75 tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment 1

    **Your Expertise:**

    + People management experience, with the demonstrated ability to grow and develop associates

    + Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

    + Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

    + Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

    + Computer proficient with the ability to use MS Office

    + Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

    + Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

    **Posting Title:**

    Block Advisors Team Leader

    **Sponsored Job:**

    \#38557


    Employment Type

    Full Time

  • Multi-Unit Team Leader
    H&R Block    Phoenix, AZ 85067
     Posted about 22 hours    

    **554906BR**

    **Title:**

    Multi-Unit Team Leader

    **Our Company** **:**

    At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

    We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

    At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

    **A Typical Day...**

    Joining us as a **Multi-Unit Team Leader** , you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

    You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

    You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April.

    **Job ID:**

    554906BR

    **City:**

    Phoenix

    **State:**

    Arizona

    **It would be even better if you also had...** **:**

    + Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions

    **Why Work for Us**

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

    + **Employee Assistance Program** with Health Advocate.

    + **Wellbeing program** , BetterYou, to help you build healthy habits.

    + **Neurodiversity and caregiver support** available to you and your family.

    + **Various discounts** on everyday items and services.

    + **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

    + Click here to check out all available benefits (https://www.blockbenefits.com) .

    **The Community You Will Join:**

    At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    **If you're looking to make an impact, H&R Block is the place for you.**

    _1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

    **What you'll bring to the team...** **:**

    + Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders

    + Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

    + Assist DGM in recruiting and interviewing candidates for tax office associate positions

    + Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

    + Lead daily team meetings and communicate essential information to tax office associates

    + Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices

    + Travel between offices as required

    + May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment 1

    **Your Expertise:**

    + People management experience, with the demonstrated ability to grow and develop associates

    + Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

    + Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

    + Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

    + Computer proficient with the ability to use MS Office

    + Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

    + Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

    **Posting Title:**

    Multi-Unit Team Leader

    **Sponsored Job:**

    \#16856


    Employment Type

    Full Time


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