Azpipeline_org

Business Management & Administration

Management Analysts

Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively.

Salary Breakdown

Management Analysts

Average

$78,040

ANNUAL

$37.52

HOURLY

Entry Level

$53,460

ANNUAL

$25.7

HOURLY

Mid Level

$73,655

ANNUAL

$35.41

HOURLY

Expert Level

$93,850

ANNUAL

$45.12

HOURLY


Current Available & Projected Jobs

Management Analysts

75

Current Available Jobs

13,360

Projected job openings through 2024


Sample Career Roadmap

Management Analysts

Job Titles

Entry Level

JOB TITLE

Analyst

Mid Level

JOB TITLE

Analyst II

Expert Level

JOB TITLE

Project Manager

Supporting Certifications






Degree Recommendations



 South Mountain (MCCCD)

 Chandler-Gilbert (MCCCD)

 Glendale (MCCCD)







Top Expected Tasks

Management Analysts


Knowledge, Skills & Abilities

Management Analysts

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Administration and Management

KNOWLEDGE

English Language

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Education and Training

KNOWLEDGE

Psychology

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Critical Thinking

SKILL

Judgment and Decision Making

SKILL

Systems Evaluation

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Written Expression

ABILITY

Inductive Reasoning


Job Opportunities

Management Analysts

  • Business Analyst 3-Ops
    Oracle    Tucson, AZ 85702
     Posted about 21 hours    

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.

    *Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

    We are specifically looking for an Senior Analyst to join Customer Experience team in United States. The team is dedicated to defining and delivering market leading customer support experiences. The team does this by understanding the voice of the customer, customer's support journey, support processes, and defining and measuring critical KPIs. We believe information enables success, and we are committed to providing clear insights for all levels of the organization. The ideal candidate will have proven experience with business processes, customer experience, requirements gathering, data analysis, and communicating insights with previous experience working in or with a customer support organization. If you are passionate about taking ownership of customer experience challenges and producing business insights that have broad, significant impacts - come join our team!

    _Mandatory Qualifications_:

    * Bachelor's or Master's degree in Computer Science, Data Science or related technical field or equivalent professional experience

    * Domain knowledge in Customer Support, Customer Experience, Customer Sentiment, and/or Voice of the Customer

    * Proficient in SQL with experience in RDBMS technologies

    * Experience analyzing customer support type organizations

    * Experience analyzing customer sentiment, failure analysis, and contact drivers

    * Strong statistical analysis background

    * Experience with report design and delivery using Excel/OBIEE/Tableau/Power BI/Looker ML or other professional visualization suites

    * Ability to synthesize complex data elements into crisp and robust stories for audiences of variable technical levels

    * Excellent organizational skills with strong attention to detail

    * High sense of ownership, self-motivation, and desire to delight customers.

    * Demonstrated ability to effectively collaborate and influence.

    * Able to independently operate in an ambiguous and fast paced environment

    _Preferred Qualifications_:

    * 3 years of experience in data analytics role or equivalent

    * Previous experience working for a cloud based company (IaaS, SaaS, PaaS type companies)

    * Strong understanding of dimensional modeling and data granularity

    * Strong ability to clearly articulate problem statement, findings, and recommended actions to drive change and improvement

    * UI/UX experience

    * Demonstrated investment in using data analysis and metrics to continuously improve systems, software, and processes

    * Ability to gather data requirements and use data modeling to visualize patterns for analysis

    * Experience with cloud platforms and cloud architecture

    * Experience with operating systems in production, following the DevOps model

    **Job:** **Business Operations*

    **Organization:** **Oracle*

    **Title:** *Business Analyst 3-Ops*

    **Location:** *United States*

    **Requisition ID:** *20000TYG*


    Employment Type

    Full Time

  • Business Analyst - Finance Ops
    Oracle    Tucson, AZ 85702
     Posted about 21 hours    

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.

    *Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

    Preferred Qualifications - External

    As a member of the Oracle Financing (OFD) Business Planning team, the Principal Business Analyst will be responsible for all aspects of OFD financial planning, modeling, and act as a key business advisor. This role requires the ability to quickly understand OFD markets and value proposition, OFD’s economic model, and then build tools and analysis to help OFD meet volume and margin goals. The role must be able to lead projects and drive them to completion. If you meet or exceed these qualifications, are passionate about the work that you do, and are eager to make your mark then we want to talk to you!

    *Main Responsibilities:*

    * Embed deeply with business leaders and their teams and become their trusted advisor.

    * Build and run comprehensive business model of volume, revenue, expenses and profitability to provide insight to drive strategy.

    * Analyze and model portfolio management under in-house and outsourced scenarios in various global markets..

    * Evaluate OFD and supplier pricing to optimize funding costs and balance risk allocation.

    * Link business strategy to metric reporting at various levels using KPIs, and goal setting.

    * Understand and influence investment decisions through detailed financial analysis.

    * Perform competitive analysis, support pricing and margin modeling.

    * Drive overall volume and margin optimization efforts through deep analysis of the various business, financial and other operational drivers.

    *PREFERRED SKILLS & EXPERIENCE*

    * Bachelor’s degree with 8 years finance experience. MBA Preferred.

    * Knowledge of financial markets with experience supporting sales, customer financing and risk management preferred.

    * Excellent communicator that can work across disciplines (sales, risk management, operations, finance, etc.) and various levels of the organization.

    * Result oriented with the ability to translate ideas into operational plans and follow through to closure.

    * Experience in developing a culture of using data insights to help drive decision-making.

    * Strong partnering capabilities with the ability to influence others without direct authority.

    * Takes initiative to achieve value added results with the ability to track the progress of multiple work streams and tasks effectively under tight deadlines

    * Ability to deal with ambiguity and uncertainty in a business that evolves at a hyper pace.

    * Excellent analytic and strategic thinking skills with a strong attention to detail.

    * Demonstrated ability to work well in a cross-functional team.

    * Self-directed and proactive with ability to multi-task and take ownership of work.

    * Energetic and positive attitude in the face of stress.

    **Job:** **Business Operations*

    **Organization:** **Oracle*

    **Title:** *Business Analyst - Finance Ops*

    **Location:** *United States*

    **Requisition ID:** *20000U65*


    Employment Type

    Full Time

  • North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops
    Oracle    Tucson, AZ 85702
     Posted about 21 hours    

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.

    *Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

    *North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops*

    *Detailed Description and Job Requirements*:

    Reporting to the Manager of Sales Operations, you will be a crucial members of the NAA SaaS Renewals Strategy and Operations team.

    You will partner with and advise NAA Renewals leadership team to maximize revenue and retain our customers. You will directly impact the NAA bottom line through your work in territory planning, process optimization, strategic analysis, and by providing relevant, actionable insights and recommendations. This is expected to be a high-profile role, with project work being presented to senior stakeholders across the organization. To succeed in this position, you’ll combine your strong business and operational acumen, attention to detail, affinity for business process, and communication skills to drive cross-functional alignment aimed at achieving NAA’s overall business objectives in an efficient and scalable manner.

    Requirements:

    * Provides programs to improve operational efficiency, consistency, and compliance in support of the organizations financial and tactical business objectives.

    * Understands sales processes and able to drive execution working with Strategy team, Finance, Sales leaders

    * Develops, communicates, and trains a sales organization on business practices and processes

    * Ability to identify key issues, investigate root cause analysis and propose solutions

    * Understand data, be able to build insights that will inform business decisions

    Skills:

    * Strong analytics skills – high proficiency and expectation of ~50% of time in advanced excel

    * Effective communication skills including presentation content and delivery

    * Strong organization skills and ability to independently operate. Balance priorities, time, assess risks to projects

    * Prefer: experience in sales or customer facing role

    Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

    At Oracle, we do not just value differences—we celebrate them. We are committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.https://www.oracle.com/corporate/careers/culture/diversity.html

    **Job:** **Business Operations*

    **Organization:** **Oracle*

    **Title:** *North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops*

    **Location:** *United States*

    **Requisition ID:** *20000VX0*


    Employment Type

    Full Time

  • Data Business Analyst
    Oracle    Tucson, AZ 85702
     Posted about 21 hours    

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Acknowledged authority within the Corporation. Acts as a leader of large-scale company initiatives. Viewed by peers as a leader and top contributor and by line management as a key business partner. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills . Ability to partner across functions. 10 plus years relevant work experience.

    *Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

    NA has pivoted to a consumption based and workload model. The COE was recently implemented to support the ramp of the consumption based model to provide a focused effort from an operations and support for NAC and the Cloud Engineering team.

    This role will require the ability to understand the processes supporting consumption, and ability to do analytics and provide operational insights on the consumption data to support growing the cloud business.

    This role requires business analytics, data expertise, ability to operationalize business processes.

    Responsibilties include:

    - Manage ad hoc analytics requests on a weekly basis to support the business needs to gain insights into consumption trends

    - Create insights to understand what drives success when a customer books a deal with Oracle and then begins to start consuming what does it take to drive a successful adoption and ramp.

    - Manage and report on Consumption and CE Productivity KPI and Metrics - align with and incorporate CE KPI and Metrics

    Desired Qualification and Skills:

    8 years of experience supporting sales and operations

    BA/BS, preferably in Information Systems, Business Administration or Computer Science; Strong process and analytic skills and familiarity with Oracle tools; High level of proficiency in SQL and Excel. Excellent interpersonal communication skills, both written and verbal with the ability to build strong professional relationship across groups and at all levels; Familiarity with Oracle Applications is a plus; Solid problem solving and decision-making skills; Ability to work independently; Excellent communication and organizational skills required

    **Job:** **Business Operations*

    **Organization:** **Oracle*

    **Title:** *Data Business Analyst *

    **Location:** *United States*

    **Requisition ID:** *20000V09*


    Employment Type

    Full Time

  • Business Analyst - Finance Ops
    Oracle    Phoenix, AZ 85067
     Posted about 21 hours    

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.

    *Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

    Preferred Qualifications - External

    As a member of the Oracle Financing (OFD) Business Planning team, the Principal Business Analyst will be responsible for all aspects of OFD financial planning, modeling, and act as a key business advisor. This role requires the ability to quickly understand OFD markets and value proposition, OFD’s economic model, and then build tools and analysis to help OFD meet volume and margin goals. The role must be able to lead projects and drive them to completion. If you meet or exceed these qualifications, are passionate about the work that you do, and are eager to make your mark then we want to talk to you!

    *Main Responsibilities:*

    * Embed deeply with business leaders and their teams and become their trusted advisor.

    * Build and run comprehensive business model of volume, revenue, expenses and profitability to provide insight to drive strategy.

    * Analyze and model portfolio management under in-house and outsourced scenarios in various global markets..

    * Evaluate OFD and supplier pricing to optimize funding costs and balance risk allocation.

    * Link business strategy to metric reporting at various levels using KPIs, and goal setting.

    * Understand and influence investment decisions through detailed financial analysis.

    * Perform competitive analysis, support pricing and margin modeling.

    * Drive overall volume and margin optimization efforts through deep analysis of the various business, financial and other operational drivers.

    *PREFERRED SKILLS & EXPERIENCE*

    * Bachelor’s degree with 8 years finance experience. MBA Preferred.

    * Knowledge of financial markets with experience supporting sales, customer financing and risk management preferred.

    * Excellent communicator that can work across disciplines (sales, risk management, operations, finance, etc.) and various levels of the organization.

    * Result oriented with the ability to translate ideas into operational plans and follow through to closure.

    * Experience in developing a culture of using data insights to help drive decision-making.

    * Strong partnering capabilities with the ability to influence others without direct authority.

    * Takes initiative to achieve value added results with the ability to track the progress of multiple work streams and tasks effectively under tight deadlines

    * Ability to deal with ambiguity and uncertainty in a business that evolves at a hyper pace.

    * Excellent analytic and strategic thinking skills with a strong attention to detail.

    * Demonstrated ability to work well in a cross-functional team.

    * Self-directed and proactive with ability to multi-task and take ownership of work.

    * Energetic and positive attitude in the face of stress.

    **Job:** **Business Operations*

    **Organization:** **Oracle*

    **Title:** *Business Analyst - Finance Ops*

    **Location:** *United States*

    **Requisition ID:** *20000U65*


    Employment Type

    Full Time

  • Data Business Analyst
    Oracle    Phoenix, AZ 85067
     Posted about 21 hours    

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Acknowledged authority within the Corporation. Acts as a leader of large-scale company initiatives. Viewed by peers as a leader and top contributor and by line management as a key business partner. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills . Ability to partner across functions. 10 plus years relevant work experience.

    *Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

    NA has pivoted to a consumption based and workload model. The COE was recently implemented to support the ramp of the consumption based model to provide a focused effort from an operations and support for NAC and the Cloud Engineering team.

    This role will require the ability to understand the processes supporting consumption, and ability to do analytics and provide operational insights on the consumption data to support growing the cloud business.

    This role requires business analytics, data expertise, ability to operationalize business processes.

    Responsibilties include:

    - Manage ad hoc analytics requests on a weekly basis to support the business needs to gain insights into consumption trends

    - Create insights to understand what drives success when a customer books a deal with Oracle and then begins to start consuming what does it take to drive a successful adoption and ramp.

    - Manage and report on Consumption and CE Productivity KPI and Metrics - align with and incorporate CE KPI and Metrics

    Desired Qualification and Skills:

    8 years of experience supporting sales and operations

    BA/BS, preferably in Information Systems, Business Administration or Computer Science; Strong process and analytic skills and familiarity with Oracle tools; High level of proficiency in SQL and Excel. Excellent interpersonal communication skills, both written and verbal with the ability to build strong professional relationship across groups and at all levels; Familiarity with Oracle Applications is a plus; Solid problem solving and decision-making skills; Ability to work independently; Excellent communication and organizational skills required

    **Job:** **Business Operations*

    **Organization:** **Oracle*

    **Title:** *Data Business Analyst *

    **Location:** *United States*

    **Requisition ID:** *20000V09*


    Employment Type

    Full Time

  • North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops
    Oracle    Phoenix, AZ 85067
     Posted about 21 hours    

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.

    *Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

    *North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops*

    *Detailed Description and Job Requirements*:

    Reporting to the Manager of Sales Operations, you will be a crucial members of the NAA SaaS Renewals Strategy and Operations team.

    You will partner with and advise NAA Renewals leadership team to maximize revenue and retain our customers. You will directly impact the NAA bottom line through your work in territory planning, process optimization, strategic analysis, and by providing relevant, actionable insights and recommendations. This is expected to be a high-profile role, with project work being presented to senior stakeholders across the organization. To succeed in this position, you’ll combine your strong business and operational acumen, attention to detail, affinity for business process, and communication skills to drive cross-functional alignment aimed at achieving NAA’s overall business objectives in an efficient and scalable manner.

    Requirements:

    * Provides programs to improve operational efficiency, consistency, and compliance in support of the organizations financial and tactical business objectives.

    * Understands sales processes and able to drive execution working with Strategy team, Finance, Sales leaders

    * Develops, communicates, and trains a sales organization on business practices and processes

    * Ability to identify key issues, investigate root cause analysis and propose solutions

    * Understand data, be able to build insights that will inform business decisions

    Skills:

    * Strong analytics skills – high proficiency and expectation of ~50% of time in advanced excel

    * Effective communication skills including presentation content and delivery

    * Strong organization skills and ability to independently operate. Balance priorities, time, assess risks to projects

    * Prefer: experience in sales or customer facing role

    Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

    At Oracle, we do not just value differences—we celebrate them. We are committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.https://www.oracle.com/corporate/careers/culture/diversity.html

    **Job:** **Business Operations*

    **Organization:** **Oracle*

    **Title:** *North America Applications Customer Retention & Renewals Business Analyst - Business Analyst 3-Ops*

    **Location:** *United States*

    **Requisition ID:** *20000VX0*


    Employment Type

    Full Time

  • Business Analyst 3-Ops
    Oracle    Phoenix, AZ 85067
     Posted about 21 hours    

    Provides programs to improve operational efficiency, consistency, and compliance in support of the organization*s financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes.

    Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.

    Job duties are varied and complex utilizing independent judgment. May have project lead role. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 5 plus years relevant work experience.

    *Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.*

    We are specifically looking for an Senior Analyst to join Customer Experience team in United States. The team is dedicated to defining and delivering market leading customer support experiences. The team does this by understanding the voice of the customer, customer's support journey, support processes, and defining and measuring critical KPIs. We believe information enables success, and we are committed to providing clear insights for all levels of the organization. The ideal candidate will have proven experience with business processes, customer experience, requirements gathering, data analysis, and communicating insights with previous experience working in or with a customer support organization. If you are passionate about taking ownership of customer experience challenges and producing business insights that have broad, significant impacts - come join our team!

    _Mandatory Qualifications_:

    * Bachelor's or Master's degree in Computer Science, Data Science or related technical field or equivalent professional experience

    * Domain knowledge in Customer Support, Customer Experience, Customer Sentiment, and/or Voice of the Customer

    * Proficient in SQL with experience in RDBMS technologies

    * Experience analyzing customer support type organizations

    * Experience analyzing customer sentiment, failure analysis, and contact drivers

    * Strong statistical analysis background

    * Experience with report design and delivery using Excel/OBIEE/Tableau/Power BI/Looker ML or other professional visualization suites

    * Ability to synthesize complex data elements into crisp and robust stories for audiences of variable technical levels

    * Excellent organizational skills with strong attention to detail

    * High sense of ownership, self-motivation, and desire to delight customers.

    * Demonstrated ability to effectively collaborate and influence.

    * Able to independently operate in an ambiguous and fast paced environment

    _Preferred Qualifications_:

    * 3 years of experience in data analytics role or equivalent

    * Previous experience working for a cloud based company (IaaS, SaaS, PaaS type companies)

    * Strong understanding of dimensional modeling and data granularity

    * Strong ability to clearly articulate problem statement, findings, and recommended actions to drive change and improvement

    * UI/UX experience

    * Demonstrated investment in using data analysis and metrics to continuously improve systems, software, and processes

    * Ability to gather data requirements and use data modeling to visualize patterns for analysis

    * Experience with cloud platforms and cloud architecture

    * Experience with operating systems in production, following the DevOps model

    **Job:** **Business Operations*

    **Organization:** **Oracle*

    **Title:** *Business Analyst 3-Ops*

    **Location:** *United States*

    **Requisition ID:** *20000TYG*


    Employment Type

    Full Time

  • Admin Assistant Sr
    Walgreens    CHANDLER, AZ 85286
     Posted about 21 hours    

    **Job Description:**

    Job Summary

    Under limited supervision, performs advanced and diversified administrative duties, for the head (typically a Division VP or Director) of a large organization unit. Assists in the development and maintenance of records, statistics, and reports; coordinates data and distributes information to the staff. Handles confidential matters and performs support functions which require a broad and comprehensive experience, skill and knowledge of Company policy and procedures. May utilize the assistance of lower level administrative assistants. Structures and organizes activities of the head of the organizational unit to facilitate the efficient operation of the department. Maintains excellent relationships with others.

    Job Responsibilities

    • Structures, organizes and expedites the activities and workload of the head of the unit’s office. Prioritizes schedules, maintains calendar and develops a system of follow-up for projects, meetings and issues to assure the head of the unit’s office operates efficiently and effectively. Arranges and coordinates details for meetings, conferences, and special events.

    • Screens correspondence. Prioritizes the mail and responds to correspondence as appropriate. Refers more complex and/or urgent correspondence to the head of the unit, gathers any additional information needed to respond. May compose and initiate routine correspondence. Represents the head of the unit professionally and effectively when dealing with internal and external contacts.

    • Screens and prioritizes telephone calls and redirects to team members who can quickly and efficiently respond. Calls that can only be handled by the head of the unit are referred to him/her. As appropriate, responds and resolves issues and answers questions within understood policies and procedures.

    • Prepares reports, presentations, documents, etc. based on general instructions. Maintains relevant databases and related records. Review presentation materials to ensure that the head of the organization unit is able to effectively deliver the presentation to the intended audience. Distributes information and materials to the staff as preferred.

    • Assists in compiling and developing the unit’s annual budget. Processes expense reports and monitors incoming invoices. Prepares forms to process and pay invoices.

    • Communicates and/or coordinates the head of the unit’s instructions with various team members or departments. Furnishes and obtains information from other executives or outside representatives. Handles confidential and/or sensitive information with high discretion. Obtains and furnishes information on behalf of the head of the unit.

    • May develop various administrative projects. Participates in gathering research and generates reports as needed. Notifies project participants on timelines and completion dates.

    • Makes necessary travel arrangements, including ground transportation and hotel accommodations. Prepares travel itineraries for the head of the unit and his/her direct reports

    • May provide administrative support for multiple managers, either on a full-time or as needed basis.

    • May delegate work to less experienced administrative staff. May supports and mentor these team members. Provides input on performance evaluation.

    Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

    As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

    **Job ID:** 472089BR

    **Title:** Admin Assistant Sr

    **Company Indicator:** Walgreens

    **Employment Type:**

    **Job Function:** Administrative/Office Support

    **Full Store Address:** 2225 S PRICE RD,CHANDLER,AZ 85286

    **Full District Office Address:** 2225 S PRICE RD,CHANDLER,AZ,85286-07201-21147-S

    **External Basic Qualifications:**

    + High School Diploma/GED and at least 1 year of general administrative experience (ex. Answering phones, making travel arrangement, distributing correspondence).

    + Experience coordinating and scheduling multiple events simultaneously.

    + Experience managing calendar for 1 or more individuals.

    + Experience working with individuals at the executive level.

    + Experience building and maintaining relationships within a team.

    + Basic email and internet explorer skills (sending, receiving, and organizing communications).

    + Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).

    + Intermediate level skill in Microsoft PowerPoint (for example: applying a theme, formatting character spacing, inserting a picture, changing slide layout and theme colors, adding transitions, customizing slide numbers, changing chart style and/or formatting font).

    + Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

    + Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

    + Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.

    **Preferred Qualifications:**

    + 2 years of general administrative experience.

    + Associates or Bachelor’s Degree.

    **Shift:**

    **Store:**


    Employment Type

    Full Time

  • Medical Administrative Assistant
    Veterans Affairs, Veterans Health Administration    Tucson, AZ 85702
     Posted about 21 hours    

    Summary

    The Southern Arizona Health Care System is currently recruiting one Medical Administrative Assistant to work in the Health Administration Service in Tucson Arizona. The incumbent assumes control of communications and notifications in accordance with the local facility disaster plan in the event of national, local, civil disasters or emergencies. Secures and coordinates resources or services needed to ensure care and continuity of physical plan and Healthcare System operations.

    Responsibilities

    Duties include but are not limited to the following: Provide advice on administrative procedures and requirements e.g. based on law/statute or regulation, involuntary commitments, conservatorship, orders of protective custody, and management of disruptive or severely disturbed patients as needed. Investigate/prepare sensitive correspondence on unusual issues and incidents relating to patient care activities which may involve e.g. welfare, injury, or abuse of patients, loss of personal property, infractions of VAMC rules, etc. involving beneficiaries, employees as well as safety or other issues. Provide explanation of death and/or burial benefits to family and next-of- kin. Receive and/or respond to non-routine patient condition inquiries/other administrative inquiries from i.e. veterans, families, visitors, law enforcement officials, representatives from private hospitals, veterans service organization representatives, VA Central Office, congressional offices, military personnel, private physicians, media, and the public. Prioritize transfer triage status based on i.e. combination of transfer and eligibility criteria, patient's status, diagnosis, stability, level of care and acute care needs being provided. Provide orientation and situational technical advice to physicians regarding VA policies and procedures as needed. Perform Decedent Affairs roles and functions i.e. assist with utilization of the Database Application for Vital Events (DAVE) system, gathering causes of death from the appropriate provider, coordinating autopsy requests, working with outside mortuaries and the coroner's office, providing guidance about making burial arrangements, and processing indigent burial cases. Update Bed Management Solution Program (BMS) information during off-tour hours i.e. bed status, pending admissions on the wait list, removing patients from the wait list, discharges and closing beds due to service issues. Prepare/input a variety of reports and/or correspondence which are disseminated within and outside of the Healthcare System and into the VistA/CPRS/DHCP systems. Prepare daily Gains and Losses sheet and other related statistical reports, e.g. report for patients who present to the Emergency Room but left before being seen by a provider, used by Telehealth Nurses to follow up with the patient by phone, and entails reviewing each entry from the previous 24 hours in EDIS. Possess delegated authority to act on behalf of the Director to initiate actions dealing with any disaster situation, in accordance with the hospital disaster plan. Process administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOA), homicides, code blue, cost recovery matters, etc. Observes, evaluate, and coordinate administrative activities with IRM, Engineering, Pathology and Laboratory Service, Radiology, Nursing, Chaplain and Social Work and Environmental Management personnel, among others. Interpret VA rules and regulations to determine if presenting Veterans meet i.e. established criteria to warrant entitlement to benefits associated with hospital admission or outpatient care, nursing home care, dental treatment, domiciliary, distant patient lodging, non-VA care, prosthetic appliances, patient transfers, and beneficiary travel. Observes, evaluate, and coordinate administrative activities with IRM, Engineering, Pathology and Laboratory Service, Radiology, Nursing, Chaplain and Social Work and Environmental Management personnel, among others. Respond to emergencies to determine priorities and nature of actions to be taken i.e. authorizes services, supplies and personnel, notifies the authorities, as necessary. Work Schedule: Varies based on a rotation schedule. It can be a 2pm-10pm shift, a 2-midnight shift, a 10pm to 8am shift, or a 8am to 6pm shift.

    Virtual: This is not a virtual position.

    Position Description/PD#: Medical Administrative Assistant/PD12192A

    Relocation/Recruitment Incentives: Not Authorized

    Financial Disclosure Report: Not required

    Requirements

    Conditions of Employment

    Qualifications

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/04/2020. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to the following: provide technical and administrative guidance necessary relating to the care and treatment of Veterans and eligible beneficiaries to achieve optimum use of available resources, as well as appropriate referral or transfer to other facilities/resources. You will be rated on the following Competencies for this position:

    Manages and Organizes InformationMedical InformationOrganizational AwarenessOrganizational StewardshipTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires significant movement throughout the Healthcare System with the occasional requirement to lift objects such as suitcases, clothing, or medical charts. Work is typically performed in an adequately lighted and climate-controlled office. May required occasional travel. Work is accomplished in a busy, generally congested office area. The HOS routinely goes to most sections and buildings, including offices, clinics, wards, laboratories, and the morgue. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

    Education

    A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

    Additional Information

    The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.


    Employment Type

    Full Time


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