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Arts, Audio/Video Technology & Communications

Telecommunications Line Installers and Repairers

Install and repair telecommunications cable, including fiber optics.

A Day In The Life

Arts, Audio/Video Technology & Communications Industry

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Salary Breakdown

Telecommunications Line Installers and Repairers

Average

$46,860

ANNUAL

$22.53

HOURLY

Entry Level

$35,890

ANNUAL

$17.26

HOURLY

Mid Level

$46,510

ANNUAL

$22.37

HOURLY

Expert Level

$57,130

ANNUAL

$27.47

HOURLY


Current Available & Projected Jobs

Telecommunications Line Installers and Repairers

4

Current Available Jobs

2,280

Projected job openings through 2024


Sample Career Roadmap

Telecommunications Line Installers and Repairers

Job Titles

Entry Level

JOB TITLE

Trainee

Mid Level

JOB TITLE

Service/Installation Technician

Expert Level

JOB TITLE

Maintenance Technician

Supporting Certifications


Degree Recommendations


Top Expected Tasks

Telecommunications Line Installers and Repairers


Knowledge, Skills & Abilities

Telecommunications Line Installers and Repairers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Telecommunications

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

Computers and Electronics

SKILL

Complex Problem Solving

SKILL

Operation Monitoring

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Coordination

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Near Vision

ABILITY

Problem Sensitivity

ABILITY

Arm-Hand Steadiness


Job Opportunities

Telecommunications Line Installers and Repairers

  • DTH Full-Time Installation Technician
    Vivint    Gilbert, AZ 85295
     Posted about 24 hours    

    Job Description

    The DTH Full-Time Technician position is responsible for the installation and servicing of Vivint Smart Home products within a specific market/geographic area as part of the DTH installation business model.

    Specific job responsibilities include:

    1. Live the Vivint Values and deliver an excellent customer experience.a. Agree to and commit to live the values, including the Bright Linesb. Maintain eligibility requirements for DTH Full-time Technician2. Install and service Vivint Smart Home products for new and existing Vivint customers.a. Complete all work orders on your schedule (assigned by 4:30 AM)b. Focus on quality and efficiency during installation and service work ordersc. Fix home damage, as directed by the home damage department3. Ensure compliance and safety requirements are met for each work order.a. Keep an up-to-date installation license as required by the state where the work is being completedb. Complete Texas Fire Diagrams on the same date of install, if working in Texasc. Complete JSA’s (Job Safety Assessment) for each work order completedd. Maintain a culture of safety through following SOP’s (standard operating procedures) and focusing on safety during installation and servicee. Wear a Vivint uniform to every work orderf. Timely reporting of any work-related injuries to the proper hotlineg. Obey all traffic laws and vehicle safety while driving to and from work orders4. Maintain and manage inventory accurately and in accordance with established SOPs.a. Maintain inventory accuracy in personal inventory stockb. Follow defined inventory and replenishment procedures and policiesc. Conduct weekly inventory reconciliations by required time per policy5. Adhere to scheduling requirements and compliance.a. Maintain a weekly schedule with 40 hours of availability in Click, including a full shift on either a Saturday or Sundayb. Keep accurate timecards and submit timecards by Tuesday at noon EST each weekc. Do not complete any work while off the clock and clock out when work is completed (including Warranty Service, assisting on installs, meetings, etc.)d. Take breaks and rest periods in compliance with the Employee Handbook6. Complete trainings and stay up-to-date on communication.a. Stay up-to-date on new product releases and proceduresb. Complete required trainings and newly assigned trainings within two weeks of the release datec. Regularly check for and review all business specific and corporate communications relevant to the job available via email, through Tech Genie, or other meansd. Respond to other departments and management in a timely manner7. Participate in Performance Management as outlined in the DTH Full-time Accountability Matrix.

    If you are an active Vivint employee, please apply through Workday by searching "Find Jobs".Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.4 million customers throughout the U.S. and Canada. Vivint is on the Forbes 2018 list of "America's Best Employers," the Forbes 2019 list of "America's Best Employers for Diversity" and is one of Fast Company’s World’s 50 Most Innovative Companies. The company is the largest tech employer in Utah, the state’s #1 patent company and a certified Great Place to Work. For more information, visit www.vivint.com.

    Vivint Smart Home is aware and addressing the rapidly evolving situation with the COVID-19 virus. We want you to know that we are monitoring the virus and impact closely and taking actions to keep our workplace healthy and minimize disruptions to our customers. Now more than ever we appreciate the importance of coming together to protect families and their homes. Some of these measures that relate to candidates include virtual interviews, and work-from-home opportunities. We value you as a candidate and hope you and your families stay healthy and appreciate your support in keeping our global community safe during these unprecedented times. Thank you.


    Employment Type

    Full Time

  • Telecommunication Apprentice- Ground Services
    Velex, Inc.    Gilbert, AZ 85299
     Posted 1 day    

    Velex, Inc. is hiring a Telecommunication Apprentice- Ground Services in Gilbert, AZ market.
    Who We're Looking For:
    Velex is currently looking for motivated people that are interested in a career in the Telecommunications Industry. As a Telecommunication Apprentice for Ground Services, you will receive state of the art industry training while earning a steady income. Velex will provide you with hands-on training and the best gear available.
    What You'll Do:
    Your first two weeks will be spent learning from our seasoned Telecommunications professionals in a controlled environment. There will be a mix of classroom and hands-on training. After your training is complete you will be assigned to either a Small Cell, Civil, Power Plant or Integration crew in market where you will be able to show what you have learned as well and continue to learn and grow within the Ground Services disciplines.
    Training will include:


    * OSHA 10
    * CPR & First Aid
    * Rigging
    * RF Awareness
    * Electrical Safety
    * Ladder Safety
    * Safe Climbing Practices, Procedures, and Rescue Plans
    * Building Materials (BOM, Parts & Equipment)
    * Construction & Installation Knowledge
    * Quality Control & Closeouts
    * Equipment Operator

    The Qualities You Possess:


    * Strong work ethic demonstrated by setting high standards of performance for self, assuming responsibility and accountability for successfully completing assignments or tasks and self-imposing standards of excellence rather than having standards imposed.
    * Motivation to succeed
    * Enjoy working with your hands outside in the elements
    * Being a team player in the truest sense, with an ability to develop and use collaborative relationships to facilitate the accomplishment of work goals. Actively participating as a member of a team to move the team toward the completion of goals.
    * Ability to work in a fast-paced environment with a strong attention to safety

    The Skills and Background You'll Bring:


    * Must be able to follow all safety policies and procedures while contributing to and maintaining a safe, clean and orderly work environment.
    * An understanding of basic computer programs
    * Must be able to pass a drug and background test
    * Must be 18 years of age or older with a valid Driver's License
    * Must be able to pass a DOT physical, if required to drive
    * Must be able to sit, stand, bend, walk, and drive or ride in a truck for long periods of time
    * Must be able to crouch, kneel, and twist throughout the work day
    * Must be able to reach, grasp and climb with both hands
    * Must be available to travel up to 100% for weeks at a time if required
    * Flexible with shift work, to include maintenance window and weekends if needed
    * Local to the market
    * Periodic air travel will be required
    * Good oral and written communications skills
    * Ability to speak, write and read English

    *This job description is not intended to be a complete list of all responsibilities, duties or skills and due to the changing nature of the job is subject to review and change at any time, with or without notice.
    This position is Non-Exempt based on the FLSA laws. Our company uses E-verify and third-party background check services during the hiring process.
    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

    Please Note: This job description is not intended to be a complete list of all responsibilities, duties or skills and due to the changing nature of the job is subject to review and change at any time, with or without notice.

    This position is Non-Exempt based on the FLSA laws. Our company uses E-verify and third party background check services during the hiring process.

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
    Time Type:
    Full time

    Employment Type:
    Regular User Supplied Image


    Employment Type

    Full Time

  • Installation Technician I- Sierra Vista AZ
    Sentrillion    Sierra Vista, AZ 85635
     Posted 2 days    


    * Sierra Vista, AZ, USA
    * Hourly
    * Full-Time

    Full Benefit Package Available

    Sentrillion is currently seeking a talented Installation Technician I to provide support inSierra Vista, AZ for the US Customs and Boarder Protection Agency. Approximately 40 hours per week.

    Under the guidance of the engineering team lead the Installation Tech I will support the US Customs and Border Protection Agency by providing top notch services in the following areas:


    * Installation of computer images and provided software
    * Installation, Maintenance and Repair of Security System and Network Infrastructures

    See the full job description for more information and required qualifications.

    Sentrillion is an EEO Employer/Protected Veteran/Disabled

    #ZR

    Sentrillion https://sentrillion.applicantpro.com


    Employment Type

    Full Time

  • AV Installation Technician III
    AVI-SPL    Scottsdale, AZ 85258
     Posted 2 days    

    Description

    Job Summary

    AVI-SPL has a great opportunity for an experienced Installation Technician III to join our team. The Installation Technician III performs installation tasks for audio visual projects including but not limited to: pulling cable, installing connectors, mounting projects and metal fabrication

    Essential Duties and Responsibilities

    • Perform installation tasks for audio visual projects including but not limited to: pulling cable, installing connectors, mounting projects and metal fabrication
    • Read and interpret electronic schematics and architectural blueprints
    • Use hand and power tools to solder and crimp connectors along with various other AV systems related tasks
    • Assist with basic mechanical fabrication and basic rack wiring
    • Projector and screen support structure installations
    • Test point to point functionality of systems
    • Field installation of control programs (AMX/Crestron) – upload and download capability
    • Mentor Level I and Level II Technicians
    • Load and test code for control and DSP systems
    • Make minor programming changes under the direction of an engineer or programmer
    • Provide site supervisor of install team with direction from the Project Manager
    • Perform client training as needed
    • Customer liaison in absence of Project Manager
    • Responsible for job documentation as needed
    • Demonstrate job site leadership
    • Travel to various job sites required

    Other duties assigned as needed

    Skills and Abilities

    • Effectively communicate with employees, customers and colleagues
    • Ability to use hand and power tools in a safe and efficient manner
    • Ability to work and think independently and ensuring to meet deadlines
    • Basic computer knowledge
    • Knowledge of basic signal flow for audio, video and control
    • Ability to manage small to medium projects
    • Minor programming capability (AMX/Creston) – changes and troubleshooting

    Education and/or Experience
    • Minimum of 4 years of audiovisual installation experience preferred
    • Formal education in Electronics or related field preferred
    • CDL preferred
    • Minimum of a High School Diploma or equivalent preferred
    • Preferred External Training:
    o InfoComm Quick Start to the audiovisual industry
    o InfoComm CTS General Certification
    o OSHA 10-Hour Construction Course
    o Extron AV Associate Certification
    o Crestron Professional Installation Certification
    o Essentials of Crestron Programming
    o AMX Intro to Networking for AV Professionals
    o AMX Installer
    o AMX Programmer I
    o Minimum of one lighting control system:
    ? Lutron Developing the Market for Commercial Lighting Control
    ? Crestron Lighting Control System
    o Minimum of three DSP systems (Basic Setup):
    ? ClearOne Technical Specialist Certification
    ? Polycom Vortex Pre-Sales Technical Training Course and Exam
    ? BIAMP Systems Audio Training
    ? Peavey MediaMatrix Seminar
    o TANDBERG Certified Associate Partner
    o Introduction to Project Management
    • Perform Lead Role on at least 4 project totaling at least $50,000 each and perform lead role on 1 project with a minimum of $250,000
    • Valid Driver’s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards

    Working Environment
    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment and can occasionally be required to drive to client sites.

    Physical Requirements
    The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
    • The employee must be able to lift and/or move up to 60 pounds, be able to climb ladders up to 20 feet tall and be able to work in small spaces and on uneven surfaces. The employee is frequently required to talk or hear. The employee is frequently required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

    Direct Reports

    • None

    AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state or local law


    Employment Type

    Full Time

  • Installation Technician
    SafeStreetsUSA    Phoenix, AZ 85001
     Posted 4 days    

    "We exist to enhance the quality of life of people everywhere through protecting what they value most." In staying true to our SAFESTREETS' Mission Statement, we have immediate openings for Smart Security Pros.

    Our Smart Security Pros live to show our customers that they are truly valued as we have strong emphasis on providing an unparalleled 5-Star experience! Smart Security Pros are responsible for strengthening our customer relationships, educating our customer on the latest options that are available to meet their security solutions needs, and by professionally installing a customized ADT home security system.

    The process is simple. Once you arrive at the customer's home to install their already purchased security system, you will work with the customer to design their personalized ADT Security System. There is no cold calling! No door to door sales! You simply need a winning attitude, and a desire to constantly deliver our best in class services.

    We provide paid training and the resources you need to be successful. If you have a positive attitude, a passion for customer service, are flexible, ambitious, and have a strong work ethic, then we welcome you with open arms into the SAFESTREETS Family. We offer medical/dental/vision and life insurance as well as 401K with a company match.

     

    The Responsibilities:


    * Customized installation, troubleshooting, and demonstration of ADT-monitored security systems
    * Customer interaction
    * Personal inventory management

     

    What we Offer:


    * UNCAPPED Earning Potential!!
    * Flexibility
    * Career Advancement
    * Paid-Training
    * Medical/Dental/Vision/Life Insurance/401K
    * Growth & Advancement Opportunities

    Category: Technician.
    Experience: .


    Employment Type

    Full Time

  • Install Technician
    Stanley Acess Technologies    Tempe, AZ 85282
     Posted 5 days    

    72747BRTitle:Install TechnicianBusiness:US - SSS - SAT State/Country/Province:Arizona No. of Positions:1Job Description:

    There’s never been a more exciting time to join our team. We are in an accelerated growth phase in a rapidly expanding industry and are seeking a motivated, self-driven individual looking for a long-term position as an INSTALLATION TECHNICIAN for our Access Technologies division.

    What do we do?

    Install or service automated doors as required for Stanley Automatic Door Operating Equipment and other electro/mechanical equipment as may be sold or serviced by the branch.

    Why Choose STANLEY?

    What We Offer:

    + Industry market competitive salary

    + PAID TRAVEL TIME

    + Company provided POWER TOOLS

    + Well-maintained, newer model COMPANY VEHICLE with company-paid credit card

    + Comprehensive BENEFITS package effective within 30 DAYS OR LESS from date of hire

    Do you have the following qualifications? If so, this is the job for you!

    Required qualifications

    + High school diploma or GED

    + Valid state driver’s license without restrictions

    + 1+ year of mechanical or electrical installation/service experience

    Preferred qualifications

    + Associates Degree in related electrical, mechanical, or industrial field

    + Prior experience servicing or installing automated doors

    + Prior experience dealing in electrical, HVAC, construction, or communication field

    + Ability to clearly interpret and read blueprints

    + Excellent Oral & Written communication skills

    + Ability to lift/carry up to 75 pounds

    + Flexibility to work outside of normal business hours as needed

    Responsibilities:

    • Perform installation or service work as designated in profitable and proper manner. Record productive time versus travel time.

    • Perform preventive maintenance work in accordance with service program designated for specific customer.

    • Maintain accurately all work records and parts used at each job in accordance with established procedure.

    • Keep updated on all changes/modifications to Stanley equipment and Ansi156.10 standard as notified through published communications.

    • Keep manuals and all details up to date as changes are advised.

    • Maintain company vehicles, tools and other property in proper manner.

    • Present neat and clean appearance personally and in workmanship, in accordance with company policies.

    • Maintain adequate parts inventory for service vehicle; keep inventory log.

    • Test equipment before leaving job site; perform safety check.

    • Maintain good customer relations and customer service

    • Other duties as may be required.

    • Assist and instruct others in install / service methods.

    • Model, foster and drive the Stanley values including Accountability, Respect, Integrity, Vision, Stretch, Boundaryless and Speed.

    SBDCSS

    Requisition Number:72747BRFunction:Service/Install City:TempeEEO Statement:All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.Featured Category on SBD Careers:Field Service


    Employment Type

    Full Time

  • Field Service Technician
    TDS Telecommunications LLC.    Mormon Lake, AZ 86038
     Posted 6 days    

    Field Service Technician

    Job Locations US-AZ-Mormon Lake

    ID

    2020-15978

    Company

    TDS Telecom

    Overview

    The Field Service Technician assists with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment that TDS sells and leases.

    This position has direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high speed networks. This position exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. This position also understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.

    Responsibilities


    Assists with and performs on-site installing, troubleshooting, testing, splicing, repairing, and maintaining telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products & services for new and existing customers. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing and operating construction equipment is required. Locates, identifies and marks company underground and buried facilities to prevent facilities from being damaged. Keeps orderly log of all locate requests in our exchange area. Performs cable fault acceptance tests on newly constructed facilities.
    * Assists with and provides troubleshooting support techniques and corrections. Responds to “trouble” dispatches.
    * Assists with and provides support for enhancing and maintaining record systems (cross connects, line groups, network elements, etc.).
    * Provides excellent customer service. Proactively educates and sells TDS products and services to customers.
    * Gain working knowledge of RUS Standards and Grounding practices associated with splicing and maintenance of outside plant facilities and equipment.

    Qualifications

    Required Qualifications


    * Technical Certification (or higher) –OR- 6+ months experience working with Low Voltage, Electrical or Utility Construction -OR- current or prior military service with honorable discharge.
    * Must have and maintain a valid driver’s license. Commercial Driver’s License (CDL) may be required.

    Other Qualifications:


    * Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
    * Requires on-call/standby responsibilities. On-call requires carrying a pager and/or cell phone, being available to report to work (24 hours a day) and remain in a limited geographic area.
    * Requires an understanding of telecommunication products and services: Inside Wiring/Cable, Internet/Intranet, Bonding & Grounding, Data & Computers/Transmission Concepts, Fiber Optic Transmission, Static Sensitive Equipment, Color Codes, Structured Wiring, Video/CATV/DBS Installation, Inventory Systems, Cable Locating, Battery Maintenance, Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals, Subscriber CXR Terminals, T-1s, ISPs, DSL, ISDN Voice & Data, Testing & Certifying Loops To Support Data, Voice, and/or Video.
    * Practical knowledge/experience with computer applications including (but not limited to): Databases, Trouble/Repair/Dispatch Systems, Plant Record Systems, MS Outlook, MS Word, MS Excel, MS Explorer, and CD-ROMs.
    * Ability to work and make decisions independently with little or no supervision.
    * Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers.
    * Proven organizational skills and ability to multi-task.
    * Physical requirements may vary based on company needs: Operation of heavy construction machinery, such as bucket truck, drop plow, and backhoe. Ability to dig, lift and climb.
    * Requires being available for on-call/standby responsibilities and may require occasional travel.
    * Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
    * Must be able to operate vehicles with manual transmissions.

    Physical Demands:

    While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee regularly communicates with customers. The employee is frequently required to move about and reach for items.

    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles and ladders. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud.

    To learn about our diversity & inclusion philosophy and culture, click here!


    Employment Type

    Full Time

  • Field Service Technician-Network
    TDS Telecommunications LLC.    Mormon Lake, AZ 86038
     Posted 6 days    

    Field Service Technician-Network

    Job Locations US-AZ-Mormon Lake

    ID

    2020-15979

    Company

    TDS Telecom

    Overview

    The FST-Network installs, troubleshoots, repairs, and maintains telecommunications products and equipment that TDS sells and leases (Key Systems, PBX, Centrex Systems, and/or other business systems). This position performs work associated with splicing and maintaining outside plant facilities and equipment. This position installs, splices, repairs, and maintains aerial, buried, and/or underground fiber optic and copper cable. The FST-Network has knowledge of commonly used concepts, practices, and procedures within the field of telecommunications.

    The FST-Network has direct, face-to-face contact with our customers and is expected to be proactive with the sales of TDS services and products. Services include, but are not limited to, Telephony, Video/CATV/DBS, Internet, and/or high-speed networks. This position exceeds customer expectations by performing extraordinary customer service, identifying customer needs, and providing them with communications solutions. This position also understands how to use and demonstrate TDS products and seeks sales opportunities while educating the customer. Products & services include (but are not limited to): Local Service, Central Office Services, Structured Cabling, MAC (Moves, Adds and Changes), Voice Mail, Audio and/or Video Conferencing and Non-regulated CPE.

    The FST-Network may be responsible for performing varied or additional duties to meet demands of TDS which may include duties of other Field Services Technician positions.

    Responsibilities

    Installs, troubleshoots, tests, splices, repairs, and maintains telephone equipment and general network equipment, customer premise equipment, Video/CATV/DBS, fiber optic/copper facilities and/or other TDS products & services for new and existing customers. Installs, configures, maintains, and repairs Key Systems, PBX, Centrex Systems, and other business systems such as fiber terminals, ISPs, ISDN, DSL, T-1s, and/or DS3s (carriers, paging, and wireless). Identifies location of defective cable using various test equipment and repairs buried, aerial, underground and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Pole climbing and operating construction equipment is required. Locates, identifies
    and marks company underground and buried facilities to prevent facilities from being damaged. Keeps orderly log of all locate requests in our exchange area. Performs cable fault acceptance tests on newly constructed facilities.

    Provides troubleshooting support techniques and corrections. Responds to “trouble” dispatches.

    Provides high level support for enhancing and maintaining record systems (cross connects, line groups, network elements, etc.).

    Provides excellent customer service. Proactively educates and sells TDS products and services to customers.

    Performs project management of the installation of systems and performs related functions as requested by supervisor.

    Qualifications

    Required Qualifications


    Associate degree (or higher) with 2+ years basic technical telecommunications experience -OR- 4+ years technical experience with telecommunications products and/or services -OR- current military service, or prior military service with honorable discharge.
    * 6+ months of basic fiber optic and/or copper cable splicing and repair, installation and repair or switch training.
    * Must have and maintain a valid driver’s license. Commercial Driver’s License (CDL) may be required.

    Other Qualifications


    * Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer.
    * Requires on-call/standby responsibilities. On-call requires carrying a pager and/or cell phone, being available to report to work (24 hours a day) and remain in a limited geographic area.
    * Strong technical understanding of fiber and copper plant installation and troubleshooting.
    * Understanding of telecommunication products and services: Inside Wiring/Cable, Internet/Intranet, Bonding & Grounding, Data & Computers/Transmission Concepts, Fiber Optic Transmission, Static Sensitive Equipment, Color Codes, Structured Wiring, Video/CATV/DBS Installation, Inventory Systems, Cable Locating, Battery Maintenance, Key Systems/PBX, Centrex, Switch Maintenance, Voicemail, Special Circuits, Fiber Terminals, Subscriber CXR Terminals, T-1s, ISPs, DSL, ISDN Voice & Data, Testing & Certifying Loops To Support Data, Voice, and/or Video.
    * Practical knowledge/experience with computer applications including (but not limited to): Databases, Trouble/Repair/Dispatch Systems, Plant Record Systems, MS Outlook, MS Word, MS Excel, MS Explorer, and CD-ROMs.
    * Ability to work and make decisions independently with little or no supervision.
    * Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers.
    * Proven organizational skills and ability to multi-task.
    * Physical requirements may vary based on company needs: Operation of heavy construction machinery, such as bucket truck, drop plow, and backhoe. Ability to dig, lift and climb.
    * Requires being available for on-call/standby responsibilities and may require occasional travel.
    * Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate.
    * Must be able to operate vehicles with manual transmissions.

    Physical Demands:

    While performing the duties of this job, the employee is regularly required to sit, stand, write and operate a computer keyboard, standard office equipment and telephone. The employee regularly communicates with customers. The employee is frequently required to move about and reach for items.

    While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles and ladders. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud.

    To learn about our diversity & inclusion philosophy and culture, click here!


    Employment Type

    Full Time

  • Entry Level Field Service/Installation Technician
    Vortex Industries, Inc.    Tucson, AZ 85701
     Posted 6 days    

    About Us: Vortex is the leader in Doors/Security Products, Storefront Glass/Glazing, Access Controls and Material Handling Equipment for Commercial, Industrial and Retail Facilities. These products and services are in high demand for all private and public business sectors from Fortune 500 companies to small and emerging businesses. Our diverse list of products and services allows variety and different challenges every day at Customer’s sites while providing solutions to keep them safe and efficient. In the US our headquarters is in Irvine, California and have 29 Service locations across the Western US. Due to our continued expansion and growth, we now have an opportunity for a full-time Service Technician. Who you are: As a Service Technician, you will be responsible for the installation, service, and repair of all Vortex products while providing exceptional Customer Service. Responsibilities Represent and support Vortex in the field, through product installations, repair or replacement, according to Vortex schedules, procedures, and standards Complete product installation, repair, and inspection as directed Follow and comply with processes and procedures while working alone or with others Read and understand job orders in order to complete jobs fully and correctly Participation in an on-call rotation is required Other duties as required You’re great at: Clear communication: An ability to communicate clearly and effectively verbally and written is essential Interpersonal skills: Balances Customer’s and Company’s needs to make sure that the Customer is satisfied, keeps cool under pressure, and builds a reputation as a person who is consistent and direct while still seeking to be helpful Organization and Time Management: Keeps focused on important activities, keeps truck and workspace at Customer site organized and clean, and ensures that company rules are understood and follows them consistently What you must have: Education: High School Diploma or General Education Degree (GED) Experience: 0 to 5 year’s related experience and/or training; equivalent combination of education and experience Other required knowledge, skills, and abilities: Ability to read, understand, and comprehend documents such as work instructions, and procedure manuals. Ability to speak effectively and interact with team members and leadership Ability to solve practical problems and deal with a variety of variables in a situation A good driving record with valid driver's license Some experience in field service preferred Some experience in customer training preferred Must have basic computer knowledge Physical Demands: Required to climb and stand on ladders, sometimes for extended periods of time Required to work with tools while reaching above your head for extended periods of time Required to lift up to 50 lbs. 75lbs may be required in some instances Compensation and Benefits: Competitive market-based salary A comprehensive training program Healthcare, dental, and vision coverage, 401K, and PTO


    Employment Type

    Full Time

  • IT Infrastructure Technician
    U-Haul    Phoenix, AZ 85067
     Posted 11 days    

    Location:

    2727 N Central Ave, Phoenix, Arizona 85004 United States of America

    U-Haul is looking to add an IT Infrastructure Technician to its team in Phoenix, AZ. This team member will install, test, modify and terminate network cabling within the U-Haul corporate headquarters and data center environment. Perform server installs, drives, switches, routers, ladder racks, cages and cabinets. Work with physical networking equipment, determine work priorities/manage order commitments. Perform custom installations and troubleshooting as well as conduct advanced testing.

    RESPONSIBILITIES:

    + Installation, termination, testing and labeling of all cross-connects within the data center.

    + Moving and installation of cabinets and relay racks.

    + Troubleshooting circuits with use of circuit testing equipment.

    + Perform remote hand services with internal IT teams.

    + Hardware installation including but not limited to: shelves, power strips, rails, cable management, and networking equipment.

    + Report current status via the ticketing system (Cherwell), shift reports, and email.

    + Maintain accurate records and document all problems.

    + Exhibit quality workmanship on all work and maintain data center cleanliness.

    + Escalate SR’s that require additional information.

    + May perform other duties as assigned.

    KNOWLEDGE, SKILLS AND ABILITIES:

    + Knowledge of cable limitations (distance limitations, etc.)

    + Able to read installation drawings (Visio drawings/spreadsheets/CAD).

    + Data center skills such as installing/moving equipment, replacing defective components and cabling.

    + Basic understanding of booting process and commands.

    + Troubleshoot switched / multiplexed / Media converted cross connects and intra-building cross connects.

    + Familiarity with System Command Languages.

    + Familiar with data center operations concepts working with generators, UPS systems, PDUs, chillers, air handlers, and fire alarm systems.

    + Basic understanding of AC/DC power principles. Familiar with CCTV and Access System Software and hardware.

    + One or more of the following certifications: Fluke CCTT Copper, Fluke CCTT Fiber, Digital Lightwave Testing, BICSI Level II Copper, BICSI Level II Fiber, Comp-TIA A+, Comp TIA Network+ Preferred but not required.

    MINIMAL REQUIRTMENTS:

    + 1-3 years of related work experience with server builds in a production data center environment.

    + 2-5 years structured cabling experience

    + High School Diploma or GED required.

    + Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation.

    + Able to lift up to 50 lbs.

    + Able to workdays/nights/weekends/holidays, if needed and/or required

    + General knowledge of safe working practices (e.g., familiar with proper tool safety, eye protection, ladder safety, etc.).

    + Proficiency with basic operations of a PC is necessary; Proficient in MS Office applications preferred

    + Strong organizational, time management, and prioritization abilities

    + Possess strong communication skills.

    AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable state law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products. By continuing with this application, you are indicating that, if hired, you consent to nicotine screening in the future. This policy will not apply to team members hired before February 1, 2020.

    U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

    Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.


    Employment Type

    Full Time


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