Azpipeline_org

Manufacturing

Maintenance and Repair Workers, General

Perform work involving the skills of two or more maintenance or craft occupations to keep machines, mechanical equipment, or the structure of an establishment in repair.

A Day In The Life

Manufacturing Industry

Are you interested in training?

Sign up or Sign in to contact a Coach.

Salary Breakdown

Maintenance and Repair Workers, General

Average

$36,080

ANNUAL

$17.35

HOURLY

Entry Level

$26,600

ANNUAL

$12.79

HOURLY

Mid Level

$34,985

ANNUAL

$16.82

HOURLY

Expert Level

$43,370

ANNUAL

$20.85

HOURLY


Current Available & Projected Jobs

Maintenance and Repair Workers, General

777

Current Available Jobs

30,310

Projected job openings through 2024


Sample Career Roadmap

Maintenance and Repair Workers, General

Job Titles

Entry Level

JOB TITLE

Tech Trainee

Mid Level

JOB TITLE

Tech II

Expert Level

JOB TITLE

Senior Engineer

Degree Recommendations


Top Expected Tasks

Maintenance and Repair Workers, General


Knowledge, Skills & Abilities

Maintenance and Repair Workers, General

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Mechanical

KNOWLEDGE

Building and Construction

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Public Safety and Security

KNOWLEDGE

English Language

SKILL

Equipment Maintenance

SKILL

Repairing

SKILL

Troubleshooting

SKILL

Critical Thinking

SKILL

Monitoring

ABILITY

Arm-Hand Steadiness

ABILITY

Manual Dexterity

ABILITY

Near Vision

ABILITY

Problem Sensitivity

ABILITY

Information Ordering


Job Opportunities

Maintenance and Repair Workers, General

  • Service Manager 1 64th St and Greenway
    Wells Fargo    Scottsdale, AZ 85258
     Posted about 10 hours  |  0 Views    

    Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

    At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

    Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    Consumer Banking is an industry leader in supporting homeowners and consumers in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We’ve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.

    As a service manager, you’re an integral part of the branch management team who works together to deliver an exceptional customer and team member experience, manage risk, and support growth. You will spend most of your time directly assisting customers and supporting tellers in serving their customers. As a leader, you will coach, motivate and develop your team of direct reports to achieve their full potential and meet established business objectives.

    Your responsibilities include:

    • Lead the team and serve as a role model by providing excellent customer service including engaging customers in conversations and building relationships with them

    • Serve as a leader in managing risk; accountable for alignment with applicable regulations, policy and procedure requirements, audit and escalation procedures

    • Lead the team to ensure customers are informed of the ways Wells Fargo can help them succeed financially, by making introductions to other branch team members and sharing digital banking options

    • Attract, retain and develop talent

    • Coach and provide feedback leveraging performance management tools and processes

    • Support customers in resolving or escalating concerns or complaints

    • Manage your team’s schedule and lead the day-to-day operations of the teller line

    • Work a cash drawer to directly serve customers and perform teller and lead teller duties

    This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

    As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

    • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.

    • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
    https://www.youtube.com/watch?v=SDLs4Fus9D8&list=PL1wnNCsFZfFVW7aXdtLBFvYrHynSOJcL0&index=3&t=34s

    Required Qualifications:

    * 1+ year of experience assessing and meeting the needs of customers and/or helping with issue resolution

    * 1+ year of experience following policies and procedures

    * 1+ year of leadership experience including coaching, training or mentoring

    Desired Qualifications:

    * Leadership skills including the ability to build, develop, and motivate a diverse work team

    * Experience addressing and resolving complex customer issues

    * Ability to provide strong customer service while actively listening and responding in an appropriate manner

    * Experience working with others on a team to meet customer needs

    * Cash handling experience

    * Knowledge and understanding of retail compliance controls, risk management, and loss prevention

    * Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

    * Ability to interact with integrity and professionalism with customers and team members

    * Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment

    * Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills

    * Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking options

    * Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

    * Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

    * Ability to work weekends and holidays as needed or scheduled

    * Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and-comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

    Job Expectations:

    * Ability to work weekends and holidays as needed or scheduled

    * Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and-comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

    How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5530645&PostingSeq=1.

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.


    Employment Type

    Full Time

  • Maintenance Technician III - Wyndham Sedona Resorts
    Wyndham Destinations    Sedona, AZ 86336
     Posted about 10 hours  |  0 Views    

    **Go Put the World on Vacation**

    At Wyndham Destinations our goal is simple: to put the world on vacation. Our award-winning team of nearly 25,000 associates is diverse and dedicated, caring and creative. Together we’re shaping the future of the timeshare industry by doing things never done before. That’s part of what makes our work fun and interesting. Every day is a chance to learn something new and influence the global business.

    Summary

    The Engineering Maintenance Technician performs all general facility maintenance under minimum supervision in a manner which insures the preservation of optimum quality and efficient production. Perform service requests and repairs as directed. Perform maintenance work for make-ready units as directed. Clean and inspect all common areas and building systems and report deficiencies to supervisor(s). Adhere to the company’s safety programs.

    Essential Job Functions

    Responsibilities include, but are not limited to:

    **Maintain facility systems such as HVAC, electrical, plumbing:** Monitor and repair HVAC system for the entire facility. Perform plumbing maintenance such as pipes, drains, faucets, disposals, showers and Jacuzzi tubs using methods that include soldering, brazing silver, PVC, CPVC and fittings. Reset/replace breakers, ballast and other electrical fixtures including switches and sockets; prevent and trouble shoot possible electric hazards. Monitor and repair the water (boiler) system in living units and facilities to ensure adequate hot water supply for guests, customers and employees. (50% time) **Perform preventative maintenance of all aspects of units, common areas and grounds as required:** Responsible for preventive maintenance programs on all systems such as HVAC, boilers, pool certification etc. (30% time) **Applies job skills and company policies and procedures to complete a wide range of difficult tasks including:** General supervision and training of Maintenance Techs I and II. (10% time) **Assist the Maintenance Department and performs other duties as needed:** (10% time)

    **Travel Requirements**

    N/A

    Minimum Requirements and Qualifications

    **Education**

    + High school diploma or equivalent

    + Technical College / School certification required

    **Training requirements**

    + Facility systems training such as HVAC, electrical or plumbing repair

    + EPA certification

    **Knowledge and skills**

    + Ability to communicate effectively with employees, guests and owners

    + Competent skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.

    + Competent skills regarding the operation of sophisticated equipment in the repair of air conditioning and refrigeration systems.

    + Must be able to work independently and with minimal supervision.

    + Ability to demonstrate good judgment when dealing with guests and staff members

    + Ability to work independently and follow instructions

    **Technical Skills**

    + Certified HVAC, plumbing or electrical skill required

    + Working knowledge of appliance repair

    **Job experience**

    + 3+ years HVAC, plumbing, electrical, appliance repair and general maintenance experience

    _Unless there is a legal requirement, experience will be accepted for the education requirement._

    **A World of Inclusion**

    Hospitality is at the heart of all we do at Wyndham Destinations, including how we treat each member of our growing community. Here, you’ll find a team that’s inclusive, values diversity, and is built on a foundational respect for people from all over the world.

    We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.

    null


    Employment Type

    Full Time

  • Line Service Technician - 2pm to 10pm
    Signature Flight Support    Bullhead City, AZ 86439
     Posted about 10 hours  |  0 Views    

    *We Service Private Jets!*
    *
    *
    *Training Provided!*

    Are you interested in working in the business aviation industry, and do you enjoy working outdoors with plenty of variety? As a Line Service Technician, you will provide ground support to arriving and departing aircraft and customer service for crew members and their passengers. We are looking for new team members to join our worldwide Signature Flight Support network.

    *Expectations:*
    * Deliver a proactive, personalized service experience to private and business aviation clientele.
    * Provide a variety of aircraft services, including marshaling, fueling, hangar storage, towing and other ground support.
    * Coordinate and direct ramp movements for arriving and departing aircraft.
    * Operate ground service equipment, such as tugs, fuel trucks and transport vans.
    * Additional responsibilities may include providing shuttle service for passengers/crew as required.

    * We are looking for team members with a High School Diploma or General Education Degree (GED).
    * Excellent interpersonal and verbal communication skills.
    * Must possess a valid state Driver's License.
    * Previous experience preferred.
    * CDL license a plus but not required.
    *An Equal Opportunity Employer M/F/Disability/Vet*

    **Title:** *Line Service Technician - 2pm to 10pm*

    **Location:** *Arizona-Bullhead City-Laughlin/Bullhead International Airport - IFP*

    **Requisition ID:** *37529*


    Employment Type

    Full Time

  • PT - Sales Associate - Plumbing - Day
    Lowe's    Gilbert, AZ 85295
     Posted about 11 hours  |  0 Views    

    **Job Description:**

    **What You Will Do**

    All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate – Sales Floor, this means:

    • Being friendly and professional, and engaging customers to help with project needs and answer questions.

    • Ensuring merchandise is accurately accounted for, handled, and ready for customer pick-up.

    • Engaging in safe work practices and encouraging others to do the same.

    The Customer Service Associate – Sales Floor delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. Overall, most of this associate’s time is spent interacting with our customers and ensuring they receive the best possible shopping and project planning experience.

    _Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores._

    **What We're Looking For**

    • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.

    • Requires morning, afternoon and evening availability any day of the week.

    • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

    • Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

    **What You Need To Succeed**

    _Minimum Qualifications_

    • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.

    • 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.

    _Preferred Qualifications_

    • Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).

    • 1 year of retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

    • 1 year of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

    • 1 year of retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.

    • 1 year of retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).

    • 1 year of experience in a customer service position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).

    • 1 year of experience working in any department at a Lowe's retail store.

    • 1 year of supervisory experience in any field, including directing, evaluating, and coaching employees.

    If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

    Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

    **Job ID:** 1838301BR

    **Line of Business:** Store

    **Job Category:** Store Operations

    **Department:** LWS_STR_Plumbing

    **Employment Type I:** Regular

    **Employment Type II:** Part time

    **Location #:** 2808

    **Location Name:** Gilbert, AZ

    **EEO Statement:**

    Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.


    Employment Type

    Full Time

  • Service Manager
    Buffalo Wild Wings    Glendale, AZ 85304
     Posted about 12 hours  |  0 Views    

    Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game and we want to keep it that way. So we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.

    **GAME DAY**

    Our Service Restaurant Managers are on the front line, operating our restaurants on a day to day basis. As a Service Manager, you'll be responsible for overseeing Front of House (FOH) operations and will directly oversee all Servers. It will be up to you to make sure that FOH operations are running smoothly while providing the ultimate experience for our sports fans, focusing on Guest Engagement and satisfaction. If that weren't cool enough, you'll also ensure that overall day-part sales building initiatives are properly executed.


    Employment Type

    Full Time

  • Restaurant Service Manager
    Buffalo Wild Wings    Glendale, AZ 85304
     Posted about 12 hours  |  0 Views    

    Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game and we want to keep it that way. So we're constantly upping the ante, providing the ultimate experience for our fans. And, of course, it's our people that bring that experience to life.

    **GAME DAY**

    Our Service Restaurant Managers are on the front line, operating our restaurants on a day to day basis. As a Service Manager, you'll be responsible for overseeing Front of House (FOH) operations and will directly oversee all Servers. It will be up to you to make sure that FOH operations are running smoothly while providing the ultimate experience for our sports fans, focusing on Guest Engagement and satisfaction. If that weren't cool enough, you'll also ensure that overall day-part sales building initiatives are properly executed.


    Employment Type

    Full Time

  • Plumbing Manager
    Capilano Properties    Phoenix, AZ 85067
     Posted about 12 hours  |  0 Views    

    Job Title: Plumbing Manager

    Capilano Properties is a leading real estate firm based in Phoenix, Arizona with offices in Vancouver, Toronto, Los Angeles, Seattle, and Chicago. This diverse company is vertically integrated with in-house departments responsible for execution of the company?s activities including property development, construction and management as well as leasing, sales and marketing.

    There is an exciting opportunity for a Plumbing Manager to join this dynamic company for a position based in the Phoenix.

    Job Description:

    The Plumbing Manager will be responsible to repair and maintain plumbing issues within 10 apartment communities in the Phoenix Area. This position is a working manager position requiring them to work individually to meet the company?s plumbing needs. The Plumbing Manager often communicates directly with residents, vendors and suppliers to ensure accurate communication of job or project status and requirements.

    + Excellent customer service and sales skills

    + Five years Plumbing Management related experience; or an equivalent combination of education and experience

    + Detail oriented and highly organized with the ability to handle multiple tasks and assignments

    + Have a clean, neat and professional appearance; a top performer who can instill pride of workmanship in himself and in others

    + Valid driver?s license with a clean driving record and background

    + Ability and willingness to work non-standard schedule: nights, weekends and holidays as/if required

    + Some post-high school education from college, trade school or military

    + Maintains communication with vendors and factory personnel concerning warranty issues, product recall notices, operational problems with products, premature failures and other issues as they apply to products and equipment sold and serviced by the HVAC Service Department

    + Develops and monitors budgets, goals and objectives to insure departmental profitability

    + Reviews work orders and ensures timely completion

    + Specifies and makes sure that required parts are ordered in timely fashion to ensure work deadlines are met

    + Oversees assigned service vehicles, monitors vehicles to ensure they are being maintained and operated as required and used according to company policy

    + Keeps current with latest training on current products, coordinates technician training and maintains training records to ensure personnel maintain proficiency in preventive maintenance, start-up, trouble-shooting, and repair of supported equipment

    + Work with other departmental managers to meet company and departmental goals and objectives

    Please note that we offer competitive pay, a comprehensive benefit package and programs to continuously develop and recognize employees.

    All interested applicants please submit your resume and cover letter stating your salary expectations including ?Plumbing Manager? Phoenix? in the subject line.

    We thank all applicants for their interest; however only those selected for an interview will be contacted. No phone calls please.


    Employment Type

    Full Time

  • Service Technician
    Camping World    Avondale, AZ 85392
     Posted about 12 hours  |  0 Views    

    The outdoors is a big place and just as it offers endless adventures, so does our company.

    Camping World is the premier one-stop-shop for everything RV. Along with RV parts and accessories, we also offer a full selection of new and used RVs for sale; service centers with over 1,900 bays and over 1,600 technicians on staff; over 100 collision centers; RV Spa detail and refurbishment centers; technical advice from knowledgeable experts and hard-to-find parts.

    As the RV industry leader, Camping World is always looking for new and better ways to enhance your RV and outdoor experience. Camping World is a big place, just like the great outdoors. We make it our mission to equip you for it. We've got an awesome team already, but there's always room for more!

    We are ideally looking for someone with advanced diagnostic and repair skills for Recreational Vehicle (RV) coach systems, generators and coach body repairs. Someone who is passionate about fixing mechanical, plumbing, HVAC, electrical, and maintenance problems would be ideal. A successful Recreational Vehicle (RV) Technician will have strong attention to detail, be self-motivated and well-versed in all maintenance and repairs. Camping World will pay to certify individuals not already certified.

    **Essential Job Functions:**

    + Provide and document complete diagnostic test and repair or replacement services to customers

    + Perform electrical, plumbing, carpentry and appliance maintenance

    + Track all parts and materials used in repairs or replacements

    + Keep supervisor appraised of work progress

    + Ensure that the final work product meets quality standards and is inspected by supervisor or designee

    + Maintain a safe and clean work area for customers and coworkers

    + Perform other miscellaneous duties as assigned

    **Essential Job Skills:**

    + Certification from college or technical school in trade field (HVAC, Electrical, Plumbing, Maintenance, etc.) is certainly helpful but, we also consider applicable work experience

    + Minimum 1 year service technician experience or related fields preferred

    + RVIA certification helpful but not required

    + Prolonged periods of standing, stooping, crawling, and bending

    + May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

    + Potential exposure to heights and hazards related to working with electrical and welding equipment

    + Possible exposure to environmental conditions include heat, cold, humidity, noise, dust and wetness

    + Prolonged periods of standing, stooping , crawling and bending Must furnish own hand/shop tools

    + Valid driver's license

    We promote a drug-free work environment. Competitive pay, based on experience.

    We don't just accept diversity - we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside - and not simply check - the box.

    Equal Opportunity Employer Minority/Female/Disability/Veteran


    Employment Type

    Full Time

  • Customer Service Manager
    BrightSpring Health Services    Sun City, AZ 85372
     Posted about 12 hours  |  0 Views    

    Title:Customer Service Manager

    Job Category:Operations Management

    Line of Business:HomeCare Services

    Branding: ResCare

    About this Career Opportunity:

    Summary

    The Customer Service Manager (CSM)

    is responsible for managing quality care, customer service, employee

    performance, and overall customer satisfaction for our valued clients. The CSM is also responsible for supervising,

    guiding, and directing office staff and other staff who provide direct client services. The position involves utilization management,

    hiring, disciplining and terminating employees as appropriate, overseeing

    employee scheduling, identifying problem situations, and implementing proactive

    solutions to drive optimum outcomes and quality services for staff and clients

    served.

    Duties - Utilization Management

    + Review weekly and monthly metrics and conduct analysis to ensure financial management and net-hours growth to meet Branch goals.

    + Address issues related to utilization and create action plans to increase served hours and optimized utilization.

    + Analyze monthly financial statements for branch and implement strategies to increase profitability. Manage operating expenses (profit and loss (P&L) responsibility) to maximize contribution. Develop and execute branch's annual business plan.

    + Independently assess each client’s needs to determine if additional services should be requested. Identify care-plan modification needs, oversee and implement the plan of care for changes and quality.

    + Maintain data integrity in client-scheduling software system.

    Duties - Customer Management and Quality Care

    + Take action to resolve client-related issues including contacting both internal and external customers to address matters affecting utilization.

    + Partner and communicate with all members of the client’s circle of care which may include, but is not limited to, family members, assigned Power-of-Attorney spokesperson, community partners and related agencies.

    + Manage diverse payor sources. Ensure proper documentation and record-keeping for agency payors.

    + Conduct periodic home visits and safety checks.

    + Maintain strong and positive relationships with referral partners, payor sources, and clients.

    + Direct and participate in on-call responsibilities as needed.

    Duties - Supervision of Staff

    + Manage and determine client service schedules to ensure adequate staffing. Process completed visits for payment.

    + Identify branch staffing needs. Identify quality candidates. Recruit, screen and select direct-care staff based on referrals.

    + Evaluate, supervise, train, and provide feedback to Direct Care staff to ensure quality care and service.

    + Identify problem situations, and develop/implement solutions for optimal outcomes.

    + Conduct performance reviews. Implement corrective actions, and/or other disciplinary actions including employee terminations.

    + Responsibilities may include assigning tasks and providing supervision to other Branch or Administrative Employees.

    Duties - Compliance

    + Ensure HomeCare services are in compliance with agency philosophy, policies/procedures, and in accordance with Federal, State, and local licensing laws and regulations.

    + Maintain a full understanding of clients’ agreed Plans of Care and ensure adherence to plans for each client served.

    + Contact case managers and payors with recommendations regarding Plan of Care compliance based on client needs.

    + Monitor and report on changes in clients’ Plans of Care, services, or conditions as required.

    + Support and implement initiatives related to Branch Growth.

    + Analyze/review funding source documents and Care Plans to ensure caregiver compliance.

    Position Requirements

    Education/Experiences/Skills

    + Associate’s

    or Bachelor’s Degree in Business, Nursing, Social Services, or related field of

    study preferred (per regulatory requirements).

    + High

    School Diploma Required.

    + Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred (per regulatory requirements).

    + Excellent Customer Service Skills.

    + Previous experience in a supervisory role preferred.

    + Previous experience with community service, client service or staffing/schedule management experience.

    + Knowledge or previous experience working in an office setting with computers, phones, and other related tasks.

    + Driving Required. Must have valid driver’s license and current auto insurance

    Work Environment and Physical Demands

    + Individual must have the ability to stand and work or have mobility through mechanical assistance.

    + Must be able to lift and carry items weighing up to 20 pounds.

    + Must be able to communicate both verbally and in writing.

    + Primarily sedentary which requires stooping, bending, hearing, and vision in order to operate phone, computer and facsimile.

    Additional Information

    Benefits

    ResCare offers a comprehensive benefits package to full-time employees including medical, dental, vision, paid time off, disability, life, and tuition reimbursement. All employees age 21 and older are eligible to participate in the 401(k) retirement savings plan.

    ResCare also offers a PayOUT program that allows employees to set their own pay day.Click hereto learn more about this program.

    About Our Company

    Join us in transforming peoples' lives and their communities!ResCare is a one-of-a-kind human services company offering services for people with intellectual and developmental disabilities, home care for seniors, as well as education, vocational training, and job placement for people of all ages and skill levels. Right now, we have an exciting opportunity for you to join our team as a Customer Service Manager.

    About this Line of Business

    As one of the industry’s largest providers, HomeCare services offers care for more than 20,000 individuals across the country. We deliver quality, compassionate and highly individualized in-home care and support that helps seniors stay at home – all while maximizing their dignity, privacy and independence. Whether our clients are recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, our services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities.

    HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer’s/dementia care, respite care and other programs, as well as differentiated offerings in home monitoring with Rest Assured® Telecare that help reduce hospital visits and keep people in their homes longer.

    ResCare is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

    10451 W Palmeras Dr Ste 103, Sun City, AZ 85373-2082 USA


    Employment Type

    Full Time

  • Intermediate Service Technician
    ADT Security Services, Inc.    Phoenix, AZ 85067
     Posted about 12 hours  |  0 Views    

    *Company Overview:*

    *

    *

    ADT Inc. (NYSE: ADT) is a leading provider of security and automation solutions in the United States and Canada, protecting homes and businesses, people on-the-go and digital networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel safer and empowered. ADT is headquartered in Boca Raton, Florida and employs approximately 19,000 people throughout North America. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

    *Job Summary*

    Responsible for providing excellent customer service and driving customer loyalty, quality and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble-shooting existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control.

    *Service Technician*

    * Drives customer loyalty by exceeding customer’s expectations through the system service and maintenance process and meeting customer commitments.

    * Meets customer commitments by arriving within estimated time of arrival.

    * Services, programs, configures, dismantles, reconstructs, converts, and trouble-shoots existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control.

    * Follows and completes required processes of wired and wireless technology and connection procedures.

    * Tests and validates system signals/communication with central monitoring to properly establish service.

    * Demonstrates the operation and functionality of all provided services to the customer by explaining the proper operation of the technology and services.

    * Assists customer with security and technology enhancements by effectively identifying additional areas of opportunities and offers solution enhancements or alternatives to increase customer satisfaction. Suggests innovative and additional solutions to customer to fulfill their security and site automation needs.

    *

    *Additional Job Duties*

    * Completes pre-requisite and ongoing safety requirements and courses, driver care requirements, technical standards, and any other applicable training.

    * Follows safety standards and reports safety concerns in a timely manner.

    * Collects all required payments, balances, and signatures and processes monies received from customers in accurate and timely manner.

    * Other job duties as assigned.*

    *Physical Demands*

    * Ability to climb and descend a ladder up to 20 feet.

    * Ability to climb stairs.

    * Ability to operate a mechanical lift system and ascend up to 40 feet.

    * Ability to lift and move up to 50 pounds.

    *Work Environment*

    * Ability to work in confined spaces and construction environments.

    *Knowledge/Skills/Abilities*

    * Ability to understand and apply codes, rules, standards and requirements to meet specifications.

    * Ability to work under general supervision and independently at multiple customer sites on a daily basis and interpret and design system layout to meet the customer needs.

    * Demonstrates mechanical and technical aptitude according to job level.

    * Ability to interpret location maps, blue prints and schematic drawings.

    * Ability to operate hand and power tools.

    * Ability to operate a company vehicle in a safe manner and responsibility for company issued assets (i.e., inventory, etc.).

    * Basic mathematical aptitude to perform routine calculations.

    * Basic knowledge of mobile technology and data devices for communication.

    * Communication skills including verbal and written skills.

    * Ability to meet minimum company performance standards for productivity, quality, and safety & security enhancements.

    * Ability to logically solve basic to moderately difficult problems with effective solutions and demonstrates troubleshooting techniques.

    * Ability to provide outstanding customer service and establish relationships with customers by gaining their trust. Ability to relate well to all types of customers, builds appropriate rapport, and demonstrates diplomacy and tact.

    * Ability to diffuse high tension situations while maintaining professionalism at all times.

    * Some technical school training highly preferred.

    * Prior experience with providing services to electrical systems highly preferred.

    *Minimum Job Requirements*

    * High school diploma or equivalent.

    * Current valid State Driver’s License.

    * Certifications and licensing where required, as specified by local Management.

    */ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more./*

    **Title:** *Intermediate Service Technician*

    **Location:** *Arizona-Phoenix*

    **Requisition ID:** *2010352*


    Employment Type

    Full Time


Related Careers & Companies

Manufacturing

Not sure where to begin?

Match Careers with Interest

Career Exploration

Browse by Industry