Azpipeline_org

Manufacturing

First-Line Supervisors of Production and Operating Workers

Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators.

Salary Breakdown

First-Line Supervisors of Production and Operating Workers

Average

$58,130

ANNUAL

$27.95

HOURLY

Entry Level

$40,460

ANNUAL

$19.45

HOURLY

Mid Level

$55,170

ANNUAL

$26.53

HOURLY

Expert Level

$69,880

ANNUAL

$33.60

HOURLY


Current Available & Projected Jobs

First-Line Supervisors of Production and Operating Workers

129

Current Available Jobs

9,660

Projected job openings through 2024


Sample Career Roadmap

First-Line Supervisors of Production and Operating Workers

Job Titles

Entry Level

JOB TITLE

Mechanic

Mid Level

JOB TITLE

Technician

Expert Level

JOB TITLE

Supervisor


Top Expected Tasks

First-Line Supervisors of Production and Operating Workers


Knowledge, Skills & Abilities

First-Line Supervisors of Production and Operating Workers

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Production and Processing

KNOWLEDGE

Mechanical

KNOWLEDGE

Administration and Management

KNOWLEDGE

Personnel and Human Resources

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Critical Thinking

SKILL

Coordination

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Deductive Reasoning

ABILITY

Written Comprehension


Job Opportunities

First-Line Supervisors of Production and Operating Workers

  • Maintenance Supervisor
    Confidential    Mesa, AZ 85202
     Posted 5 days    

    We are a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. We provide significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

    We are currently seeking a Maintenance Supervisor!

    Maintenance Supervisors Oversee the maintenance team and provide maintenance for the property including upkeep and repair of buildings and grounds.

    Responsibilities include:


    * Perform and schedule daily maintenance tasks including preparing vacant units for occupancy and preventative maintenance
    * Assist with interviewing, screening, and making recommendations for any potential service, housekeeping/custodial, or grounds personnel in conjunction with the manager
    * Assist in the subsequent training of all service, housekeeping/custodial, or grounds personnel
    * Clean and maintain work areas, tools, and equipment
    * Take the initiative to improve processes and maintenance methods
    * Maintain MSDS sheets as well as replacement logs
    * Hold the maintenance team accountable to ensure they are meeting expectations including attendance
    * Schedule and assist in the supervision and selection of all vendor work
    * Be responsible for the inventory, ordering, and delivery of all necessary supplies and equipment for the service, custodial and grounds departments under the direction and with the approval of the community manager
    * Ensure OSHA (Occupational Safety & Health Act) standards and company safety policies are complied with at all times
    * Handle all lock-outs as a result of evictions and take responsibility for 24-hour response to service requests
    * Be available to work on an on-call basis
    * Report unusual or extraordinary circumstances regarding the property or residents
    * Remove snow and ice as necessary
    * Ensure necessary tools are on hand

    Requirements:


    * Knowledge in HVAC, plumbing, and electrical
    * Self-motivated with attention to detail
    * Ability to operate various hand tools including power tools
    * Ability to maintain positive relationships with internal and external contacts
    * Effective communication skills
    * Property maintenance/handyman experience
    * Supervisory experience preferred

    Additional Information:

    Must have prior experience in property management managing 300 plus units.

    Must take emergency on call, have reliable transportation, have own tools and HVAC certification is required.

    Compensation: $25.00 per hour

    If you are looking for an exciting employment opportunity, we are the employer for you!

    Application Link: https://jobs.ourcareerpages.com/jobapplication/653188?appsource=ccp

    We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


    Employment Type

    Full Time

  • Product Manager 5
    Wells Fargo    Chandler, AZ 85286
     Posted 5 days    

    **Job Description**

    **Important Note:** During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

    Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    Wells Fargo’s **Consumer Lending** businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.

    The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.

    This Product Manager 5 will be responsible for overall product management and strategic focus for complex/diverse major product line(s)/service or has accountability for change delivery solutions for the portfolio's technology/process work of low to moderate complexity. Responsibilities: Articulates product vision, definition, goals, and direction for teams to design/develop/ deliver technology and processes for well-established technologies/ vendor relationships . Works with leaders, stakeholders, SMEs, scrum masters, project managers and delivery team to ensure success against stated customer business value. Drives requirements, incorporating product expertise and industry/ competitor opportunities. Leads backlog prioritization. Adjusts planning in situations that may include financial, control, or process roadblocks. Inspects pre-release progress, recommends changes, and ensures timelines are met. Ensures cross-functional dependencies are articulated, managed, and addressed by all constituents. Enhances/ monitors key performance indicators and identifies improvement opportunities while ensuring all regulatory and compliance needs are met.

    **Required Qualifications**

    + 10+ years of experience in one or more of the following: Product management, product development, strategic planning, process management, change delivery or agile product owner

    **Desired Qualifications**

    + 5+ years of banking industry experience

    + 4+ years of experience leading and executing complex technology transformational programs across an enterprise

    + 2+ years of SAFe (Scaled Agile Framework) experience

    + Ability to manage large-scale initiatives including stakeholders across business and technical teams

    + Knowledge and understanding of strategic roadmap coordination and development

    + Excellent verbal, written, and interpersonal communication skills

    + Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals

    + Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

    + Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations

    + Ability to exercise independent judgment to identify and resolve problems

    + Strong organizational, multi-tasking, and prioritizing skills

    + Experience creating visually dynamic presentations

    **Other Desired Qualifications**

    + Proven leadership within Auto operations or similar Business operations

    + Knowledge of Wells Fargo Enterprise Micro-services and Enterprise Business Services and Technology applications

    + Knowledge of Wells Fargo agile methodology, industry agile best practices, Wells Fargo processes, and Micro-services/EMSA team composition.

    + Experience breaking work down into features and increments for delivery

    + Able to coach and lead cross-discipline teams

    + Passion for driving change and taking on big challenges

    **Job Expectations**

    + Ability to travel up to 25% of the time

    **Salary Information**

    The salary range displayed below is based on a Full-time 40 hour a week schedule.

    **NC-Raleigh:** Min: $102,900 Mid: $147,000 Max: $191,100

    **TX-Irving:** Min: $102,900 Mid: $147,000 Max: $191,100

    **AZ-Chandler:** Min: $102,900 Mid: $147,000 Max: $191,100

    **Street Address**

    **NC-Raleigh:** 1100 Corporate Center Dr - Raleigh, NC

    **TX-Irving:** 6051/6061 N State Hwy 161 - Irving, TX

    **AZ-Chandler:** 2501 S Price Rd - Chandler, AZ

    **Disclaimer**

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    **Benefits Summary**

    **Benefits**

    Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

    **Company:** Wells Fargo

    **Req Number:** 5599498-1

    **Updated:** 2021-09-17 02:00:04.331 UTC

    **Location:** Chandler,AZ


    Employment Type

    Full Time

  • Branch Service Manager - Willow Creek/Prescott (AZ)
    Zions Bancorporation    Prescott, AZ 86304
     Posted 5 days    

    At National Bank of Arizona, we’re a community of professionals with relationships at our core. We strive to promote an engaging environment with accessible leadership and on-going employee development. We’re dedicated to our clients, shareholders and to each other. At NBAZ, the possibilities are endless – come for the job, stay for a career.

    NBAZ is looking for a seasoned Branch Service Manager to join Arizona’s #1 Community Bank in our Willow Creek/Prescott branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

    Ideal candidates will have the skills and experience necessary to:

    + Under direction of the branch manager, is responsible to assist in achieving the strategic goals of the branch through their own production, as well as the oversight of inside sales and service.

    + Assists in keeping the branch in compliance with all bank policies and procedures prepares branch for internal audits.

    + Identified and addresses client needs and provides solutions which may include new accounts, consumer loans, performing client service issues, and responding to more complex client complaints and questions.

    + Makes appropriate referrals for other bank products and services, including commercial lending products.

    + Ensures all employees are properly trained and able to refer prospects/clients to other bank products and services.

    + Provides sales leadership for other branch employees, which includes overseeing both the inside and outside sales efforts of those employees.

    + Responsible for coaching, mentoring and monitoring service levels within the branch.

    + Works closely with key partners to achieve sales and service objectives and maintain operational integrity.

    + May be responsible for processing cash transactions and other customer service duties within the branch.

    + Other duties as assigned.

    Qualifications:

    Requires a high school diploma and 2+ years experience in retail banking, sales, new accounts, customer service, loan processes or other directly related experience.

    Hours: Monday – Friday: 8:00 A.M. – 5:30 P.M.; 40 hrs/wk

    + A combination of education and experience may meet requirements.

    + Knowledge of the banking industry, processes, procedures, regulations and products.

    + Knowledge of lending process and procedures.

    + Strong customer service, relationships building, sales and management skills.

    + Ability to handle various client concerns and problems.

    + Must have good communication skills, both verbal and written.

    + Knowledge of computer programs, i.e. word processing, spreadsheets etc.

    + Ability to set and maintain high quality work standards.

    + Ability to lead a group.

    + Ability to deal effectively with people in various job capacities.

    + Excellent problem solving and communication skills.

    + Eligible for semi-annual service bonus and annual sales bonus.

    Benefits:

    + Medical and Dental Insurance + Life Insurance + 401k Plan + generous company matching!

    + Competitive compensation commensurate with work experience.

    + Eligible for semi-annual service bonus and annual sales bonus.

    + Paid Training, paid Vacation, paid Holidays and promotional opportunities offered from within.

    + Tuition Reimbursement for qualifying employees.

    + Stable Employer, a division of Zions Bancorporation and is included in the S&P 500 & NASDAQ Financial 100 indices.

    Req ID: 054931

    Equal Opportunity Employer
    It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.
    If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST.
    Click here to view applicable Federal, State and/or local employment law posters.


    Employment Type

    Full Time

  • Product Manager - Informed Choice (Digitial Consultant 5)
    Wells Fargo    Phoenix, AZ 85067
     Posted 5 days    

    **Job Description**

    Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

    Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.

    Consumer Data and Engagement Platforms (CDEP) works across the CSBB, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo’s customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives.

    The Product Manager of Informed Choice provides leadership and expertise for his/her digital products initiatives and functional area across the omni-channel environments. As the product leader, you will be responsible for the development and execution of the product strategy, creation of the business plan, and working with the broader team to plan and drive product related initiatives in order to bring a company wide new solution to customers. These initiatives may include, but are not limited to strategy/creation, customer experience, analytics/research and commercialization plans. Responsibilities include:

    + Accountable for the ongoing strategy, planning and enhancement of the Product Selector solution for both bankers and customers. Lead the definition and vision for future customer product experiences while ensuring the alignment and coordination with the business owners and cross-enterprise programs

    + Lead execution of customer experience initiatives working with key stakeholders including, but limited to user experience professional, lines of business owners, marketing, training, risk and compliance from ideation through implementation with direct accountability for all project deliverables (technical and non-technical)

    + Work with a cross-functional team to translate customer needs and technology directions into new features and services

    + Manage, track and evaluate performance of programs, business contributions, services and projects and consults with business leaders to adjust plans to meet changing market and competitive conditions.

    + Document and prioritize product specifications including goals, use cases and requirements Drive customer value and deliver on business goals through innovative, quality driven product strategies and feature sets.

    + Define all reporting needs that can measure customer activity incouding product recommendations, product option served and customer selections for example.

    + Define, analyze and communicate product roadmap aligned with business objectives and supported by business cases, market research, customer data and competitive analysis

    Preferred locations listed on job posting. Other locations within the Wells Fargo footprint may be considered.

    Salary range is determined by the location of the job.

    The salary range displayed below is based on a Full-time 40 hour a week schedule:

    Charlotte, NC: $105,000 $150,000 $195,000

    Phoenix, AZ: $105,000 $150,000 $195,000

    Minneapolis, MN: $105,000 $150,000 $195,000

    Washington, DC: $115,500 $165,000 $214,500

    Irving, TX: $105,000 $150,000 $195,000

    New York, NY: $126,000 $180,000 $234,000

    Portland, OR: $105,000 $150,000 $195,000

    Los Angeles, CA: $115,500 $165,000 $214,500

    San Francisco, CA: $126,000 $180,000 $234,000

    San Diego, CA: $115,500 $165,000 $214,500

    Salt Lake City, UT: $105,000 $150,000 $195,000

    Raleigh, NC: $105,000 $150,000 $195,000

    Atlanta, GA: $105,000 $150,000 $195,000

    San Antonio, TX: $105,000 $150,000 $195,000

    St. Louis, MO: $105,000 $150,000 $195,000

    Des Moines, IA: $105,000 $150,000 $195,000

    May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

    **Required Qualifications**

    + 10+ years of experience in one or a combination of the following: digital customer experience, digital product/program management, digital platforms, or digital consulting

    **Desired Qualifications**

    + Knowledge and understanding of product management in the financial services industry

    + Excellent verbal, written, and interpersonal communication skills

    + Leadership skills including the ability to influence effectively in a matrix environment

    + Ability to effectively assess stakeholder, partner, or client needs while consulting, building solutions, and developing processes

    + Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives

    + Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

    + Experience in Customer Experience Roadmap principles

    **Other Desired Qualifications**

    + Solid banking experience across multiple product types

    + Advanced degree in business or computer science

    + Experience working within Financial Health at a financial institution domestic or abroad

    + Understands complex organizational matrices

    + MBA preferred

    **Job Expectations**

    + Ability to travel up to 10% of the time

    **Salary Information**

    The salary range displayed below is based on a Full-time 40 hour a week schedule.

    **NC-Charlotte:** Min: $105,000 Mid: $150,000 Max: $195,000

    **AZ-PHX-Central Phoenix:** Min: $105,000 Mid: $150,000 Max: $195,000

    **MN-Minneapolis:** Min: $105,000 Mid: $150,000 Max: $195,000

    **DC-Washington:** Min: $115,500 Mid: $165,000 Max: $214,500

    **TX-Irving:** Min: $105,000 Mid: $150,000 Max: $195,000

    **NY-New York:** Min: $126,000 Mid: $180,000 Max: $234,000

    **OR-Portland:** Min: $105,000 Mid: $150,000 Max: $195,000

    **CA-LA-Downtown Los Angeles:** Min: $115,500 Mid: $165,000 Max: $214,500

    **CA-SF-Financial District:** Min: $126,000 Mid: $180,000 Max: $234,000

    **CA-San Diego:** Min: $115,500 Mid: $165,000 Max: $214,500

    **UT-Salt Lake City:** Min: $105,000 Mid: $150,000 Max: $195,000

    **NC-Raleigh:** Min: $105,000 Mid: $150,000 Max: $195,000

    **GA-Atlanta:** Min: $105,000 Mid: $150,000 Max: $195,000

    **TX-San Antonio:** Min: $105,000 Mid: $150,000 Max: $195,000

    **MO-Saint Louis:** Min: $105,000 Mid: $150,000 Max: $195,000

    **IA-Des Moines:** Min: $105,000 Mid: $150,000 Max: $195,000

    **Street Address**

    **NC-Charlotte:** 1525 W Wt Harris Blvd - Charlotte, NC

    **AZ-PHX-Central Phoenix:** 100 W Washington St - Phoenix, AZ

    **MN-Minneapolis:** 2701 Wells Fargo Way - Minneapolis, MN

    **DC-Washington:** 1750 H St Nw - Washington, DC

    **TX-Irving:** 2975 Regent Blvd - Irving, TX

    **NY-New York:** 150 E 42nd St - New York, NY

    **OR-Portland:** 9600 Ne Cascades Parkway - Portland, OR

    **CA-LA-Downtown Los Angeles:** 333 S Grand Avenue - Los Angeles, CA

    **CA-SF-Financial District:** 420 Montgomery - San Francisco, CA

    **CA-San Diego:** 8898 Navajo Rd - San Diego, CA

    **UT-Salt Lake City:** 299 S Main St - Salt Lake City, UT

    **NC-Raleigh:** 150 Fayetteville St - Raleigh, NC

    **GA-Atlanta:** 3579 Atlanta Ave - Atlanta, GA

    **TX-San Antonio:** 4101 Wiseman Blvd - San Antonio, TX

    **MO-Saint Louis:** 1 N Jefferson Ave - Saint Louis, MO

    **IA-Des Moines:** 800 Walnut St - Des Moines, IA

    **Disclaimer**

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    **Benefits Summary**

    **Benefits**

    Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

    **Company:** Wells Fargo

    **Req Number:** 5599267-1

    **Updated:** 2021-09-17 02:00:04.170 UTC

    **Location:** Phoenix,AZ


    Employment Type

    Full Time

  • Consumer Analytic Platform Program Lead / Product Management Manager 5
    Wells Fargo    Phoenix, AZ 85067
     Posted 5 days    

    **Job Description**

    **About Wells Fargo**

    Wells Fargo & Company is a leading financial services company that has approximately $1.9 trillion in assets and proudly serves one in three U.S. households and more than 10% of all middle market companies in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending; Commercial Banking; Corporate and Investment Banking; and Wealth and Investment Management. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

    **Consumer & Small Business Banking (CSSB)**

    Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and more than 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.

    Consumer Lending (CL)

    Wells Fargo’s Consumer Lending businesses include Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Operations. Consumer Lending provides important products and services that are critical to helping our customers meet their financial needs. The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. Our broad suite of products help customers buy or refinance a home, purchase an automobile, or pay for other important personal needs. Consumer Lending serves millions of customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.

    Wealth & Investment Management (WIM)

    Wealth & Investment Management (WIM) is one of the nation’s leading providers of financial and investment services with employees present in all 50 states. WIM provides a full range of personalized wealth management, investment, and retirement products and services to meet clients’ unique needs and help them achieve financial goals. Our businesses include Wells Fargo Advisors (WFA), Private Wealth Management (PWM includes The Private Bank and Abbot Downing), and Wells Fargo Asset Management (WFAM). WIM administers $1.9 trillion in client assets, including $142 billion in deposits, and has $76 billion in loans.

    WIM businesses are supported by Wealth Client Solutions (WCS), Wells Fargo Investment Institute (WFII), and WIM Operations in addition to WIM Control and the WIM Chief Operating Office. WCS was created to deliver a variety of banking products and services for WFA and PWM which includes banking, investment banking, and fiduciary products and services; and drive a culture of innovation, product excellence, client service and risk mitigation. WCS allows WIM to provide a better, more consistent client experience, while preserving the unique segment-based client experiences for which WIM is known.

    The Consumer Data and Engagement Platform (CDEP)

    The **CDEP** group works across the CSBB, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo's customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives.

    The Consumer Data Products function within CDEP aims to build a strong, centralized ecosystem to support the data needs of the consumer LOBs. This includes the build out of a common data platform (Consumer Analytics Platform, a.k.a. CAP), utilities (e.g., eligibility, transactional, etc.) and analytical capabilities to enable business priorities/use cases.

    The Role

    The Consumer Data Products Program Lead will report to the Head of Consumer Data Products and be responsible for overseeing a multi-year program and associated product portfolio which aims to implement analytical and data product capabilities (i.e., Consumer Data Framework) to meet the data needs of Consumer LOBs. Responsible for providing strategic consulting services to mobilize and manage cross-functional team and mitigate delivery risks. Partners with Senior Executives and staff to create and execute business plans that support the implementation of the data and product strategy.

    Key responsibilities and accountabilities include the following:

    + Implement program forums and cadence to govern and oversee execution of plans to ensure program meets strategic objectives

    + Identify and manage execution and change risks and partner with Program Leadership to define mitigations plan

    + Define and ensure execution of change management strategy; communications, stakeholder engagement, adoption plans, etc.

    + Partners with Program Leaders to define approaches, influence outcomes, address conflict and ensure alignment with key stakeholders

    + Define and establish approach to meeting and measuring strategic objectives

    + Supports mobilization of scrum teams and helps resolves resource gaps

    + Drives adoption of Product and Agile methodology to enable maturity across programs

    + Oversee backlog management and prioritization ensuring continuous and healthy backlog across teams; resolve conflicts and drive decisions around prioritization

    The Candidate

    The successful candidate will demonstrate leadership and credibility with a proven ability to influence broadly across a matrixed organization, create engagement, and drive results. This executive will be articulate and have strong interpersonal effectiveness with an impeccable reputation for integrity, accuracy, consistency, and business acumen. Key areas of experience include financial services, product management, and product leadership.

    **Required Qualifications**

    + 10+ years of product development and product management experience

    + 10+ years of management experience

    **Other Desired Qualifications**

    + 12+ years of leadership experience that includes progressively increased responsibilities

    + 5+ years of experience leading Scaled Agile (SAFe) change management programs

    + Experience with leading at-scale internal and external relationship management and program delivery management organization

    + Experience with Banking, Finance, Risk, Regulatory Reporting data platforms and technologies, and experience addressing data related requirements of regulatory agencies and internal stakeholders

    + Broad experience with Banking applications, products, technology architecture and systems integration experience in consumer and small business banking, consumer lending, and wealth and investment management

    + Highly developed interpersonal and communication skills; proven ability to engage and influence senior technology and business executives

    + Experience defining, documenting, and implementing business requirements, policies, procedures and processes; Ability to balance short-term value delivery to the business with long-term efficiency and governance objective

    + Flexible and adaptable; Able to work in ambiguous situations; Able to work effectively at all levels in an organization

    + Highly developed interpersonal and communication skills; proven ability to engage and influence senior technology and business executives

    + At-scale Financial Institution experience strongly desired; Strong understanding of all 3 Consumer LOBs (CL, CSBB, and WIM) including what drives business value

    Travel:

    + Up to 25%

    **Disclaimer**

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

    **Company:** Wells Fargo

    **Req Number:** 5599702-1

    **Updated:** 2021-09-17 02:00:04.284 UTC

    **Location:** Phoenix,AZ


    Employment Type

    Full Time

  • Director, Product Management - Consumer Lending (Remote work location available)
    USAA    Phoenix, AZ 85067
     Posted 5 days    

    **Purpose of Job**

    We are currently seeking a talented Director Product Management—Consumer Lending for one of the following locations: San Antonio, TX (preferred); Phoenix, AZ; Plano, TX; Tampa, FL; Charlotte, NC; Colorado Springs, CO or Remote.

    The Consumer Lending Product Management team is responsible for the day to day oversight and management of USAA’s secured and unsecured loan products. (These products include automobile, RV, motorcycle, boat, leisure vehicle and unsecured personal loans.) The team is responsible for the overall financial statement for Consumer Lending and works to drive decisions based on data, the member experience and the competitive environment as we balance competing priorities with a wide array of cross-functional partners. This role will lead a team focused on value chain optimization within the end to end sales funnel.

    Manages a team of individual contributors responsible for formulating product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

    **Primary Responsibilities:**

    + Identifies and manages existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies and procedures for business activities.

    + Responsible for communicating and promoting the product value proposition to Distribution organization.

    + Ensures product team delivers sales support to all distribution channels (e.g., .com, mobile, contact center) so that the product is properly positioned to customers (sales tool and collateral development, sales training, etc.).

    + Develops new product or sales offerings and enhanced features/services to existing product or sales offerings

    + Leads research, analysis and evaluates performance metrics to drive recommendations for market opportunities or product enhancements

    + Leverages resources to gather data and member information to support formulation of product strategy and acquire competitive intelligence.

    + Partners with appropriate stakeholders to develop communications for product and pricing strategies to key stakeholders and committees within the respective COSA and the enterprise.

    + Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

    + Interprets performance results to inform product or sales forecast and planning.

    **Minimum Experience:**

    + Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (12 years of experience in lieu of a degree).

    + 8 years of relevant industry experience in Actuary, Underwriting, Marketing, Distribution or Sales/Service or Finance/Accounting Operations or Financial Services.

    + 4 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).

    + 3 years of direct team lead or management experience.

    + 3 years of Data Visualization experience (i.e. Tableau).

    + Knowledge of relevant laws and regulations (i.e. FDIC, CFPB, OCC).

    + Experience Owning, Forecasting, and Managing a Product P&L .

    + Experienced in market research to create product roadmap, make product decisions and iterate rapidly.

    + Expert knowledge of applicable product related regulations and, risk and compliance requirements.

    + Knowledge of federal laws, rules, and regulations to include: TILA/REG Z, REG E, REG B, UDAAP/UDAP, FCRA

    When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

    **Preferred Experience:**

    + Master’s Degree in business, finance, analytics or related field

    + Prior experience managing bank lending products

    + Strong analytical skills and demonstrated ability to drive business value

    + Prior military experience

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Compensation:**

    USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600—$211,700*(this does not include geographic differential it may be applied based on your work location)

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    ***Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:**

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

    **Relocation** assistance is **available** for this position.

    \#FSB

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Product Management Advisor I - Consumer Lending (Remote work location available)
    USAA    Phoenix, AZ 85067
     Posted 5 days    

    **Purpose of Job**

    We are currently seeking a talented Product Management Advisor I—Consumer Lending for one of the following locations: San Antonio, TX (preferred); Phoenix, AZ; Plano, TX; Tampa, FL; Charlotte, NC; Colorado Springs, CO or Remote.

    The Consumer Lending Product Management team is responsible for the day to day oversight and management of USAA’s secured and unsecured loan products. (These products include automobile, RV, motorcycle, boat, leisure vehicle and unsecured personal loans.) The team is responsible for the overall financial statement for Consumer Lending and works to drive decisions based on data, the member experience and the competitive environment as we balance competing priorities with a wide array of cross-functional partners. This role will support product managers in identifying opportunities within the end to end sales funnel for consumer lending products.

    Accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations pertaining to sales performance. Responsible for defining the business questions and providing insights to improve business performance.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

    **Primary Responsibilities:**

    + Identifies and manages existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies and procedures for business activities.

    + Partners with team members to evaluate profit, competitive and sales performance as compared to plan or key metrics.

    + Consults and advises the Product Manager on information impacting their business goals.

    + Interacts with stakeholders across the business to draw insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.)

    + Works with information technology and business analysts on improving capabilities.

    + Formulates responses to member inquiries elevated by Member Contact teams, as necessary.

    + Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility.

    + Runs moderate statistical models and may present results of research and analysis to senior Product Management leadership, as necessary.

    + Partners with the Product Manager in the development of product dashboards and metrics.

    + Prepares analysis of performance results to inform product or sales forecast and planning.

    **Minimum Experience:**

    + Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (8 years of experience in lieu of a degree).

    + 4 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.

    + 1 year of experience leveraging data and providing requirements to data teams.

    + Knowledge of applicable product related regulations and compliance requirements.

    + Knowledge of federal laws, rules, and regulations to include: TILA/REG Z, REG E, REG B, UDAAP/UDAP, FCRA

    When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

    **Preferred Experience:**

    + Master’s Degree in business, finance, analytics or related field

    + Prior experience managing bank lending products

    + Strong analytical skills and demonstrated ability to drive business value

    + Prior military experience

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Compensation:**

    USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300--$119,500*(this does not include geographic differential it may be applied based on your work location)

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    ***Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:**

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

    **Relocation** assistance is **available** for this position.

    \#FSB

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Product Management Advisor, Deposits – Mid Level
    USAA    Phoenix, AZ 85067
     Posted 5 days    

    **Purpose of Job**

    We are seeking a talented Product Management Advisor, Deposits – Mid Level

    for either our San Antonio, TX, Plano, TX, Tampa, FL, Colorado Springs, CO, or Phoenix, AZ facility. This person may also work remotely in a 100% Remote Work Environment.

    The Savings Product Management Team within USAA’s Retail Bank brings analytical rigor, product knowledge and leadership to manage and develop best-in-class products in service of USAA’s mission to facilitate the financial security of our members. Reporting to the Director of Savings Product Management, we are looking for a Product Management Advisor I – Deposits who will be focused on understanding and addressing member feedback on our banking and payment experiences in order to maintain the trust of our members and retain their relationships.

    This role will be directly accountable for partnering across teams to ensure member feedback is reviewed, understood and implemented in the experiences and services of USAA deposits and payment products. Successful candidates will have the skills and experience necessary to lead cross-functional projects, improve processes, and interpret data to make strategic and tactical insights to solve challenges on behalf of more than 6 million members who bank with USAA.

    Accountable for analyzing the profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations pertaining to sales performance. Responsible for defining the business questions and providing insights to improve business performance.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

    **Primary Responsibilities:**

    + Identifies and manages existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies and procedures for business activities.

    + Partners with team members to evaluate profit, competitive and sales performance as compared to plan or key metrics.

    + Consults and advises the Product Manager on information impacting their business goals.

    + Interacts with stakeholders across the business to draw insights that drive the business goals (to include but not limited to: Marketing, Operations, SFO, Legal, Experiences, Digital platforms, etc.)

    + Works with information technology and business analysts on improving capabilities.

    + Formulates responses to member inquiries elevated by Member Contact teams, as necessary.

    + Works with the broader product team to research internal and external information and partners to conduct data analyses to assist with product feasibility.

    + Runs moderate statistical models and may present results of research and analysis to senior

    + Product Management leadership, as necessary.

    + Partners with the Product Manager in the development of product dashboards and metrics.

    + Prepares analysis of performance results to inform product or sales forecast and planning.

    When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

    **Minimum Requirements:**

    + Bachelor's degree required, or 4 additional years of related experience beyond the minimum required in lieu of a degree.

    + 4 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.

    + 1 year of experience leveraging data and providing requirements to data teams.

    + Knowledge of applicable product related regulations and compliance requirements.

    + Knowledge of federal laws, rules, and regulations to include: FFIEC- Retail Payment Systems Handbook, Payment Rules (NACHA, Zelle, etc.), Reg CC, Reg E, Reg DD.

    **Preferred Experience:**

    + 1+ Years of direct experience with Depositsproducts or other retail bank products

    + 1+ Years of demonstrating effective process or program management

    + Experience investigating product/service issues or inquiries and successfully evaluating product change impacts

    + Excellent and Effective communicator.

    + Willingness to take on additional responsibilities

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Compensation:**

    USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $66,300 - $119,500*(this does not include geographic differential it may be applied based on your work location)

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    ***Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:**

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

    **Relocation** assistance is **not available** for this position.

    \#FSB

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Product Management Manager - Consumer Lending (Remote work location available)
    USAA    Phoenix, AZ 85067
     Posted 5 days    

    **Purpose of Job**

    We are currently seeking a talented Product Management Manager—Consumer Lending for one of the following locations: San Antonio, TX (preferred); Phoenix, AZ; Plano, TX; Tampa, FL; Charlotte, NC; Colorado Springs, CO or Remote.

    The Consumer Lending Product Management team is responsible for the day to day oversight and management of USAA’s secured and unsecured loan products. (These products include automobile, RV, motorcycle, boat, leisure vehicle and unsecured personal loans.) The team is responsible for the overall financial statement for Consumer Lending and works to drive decisions based on data, the member experience and the competitive environment as we balance competing priorities with a wide array of cross-functional partners. This role work to optimize an identified piece of the value chain within the end to end sales funnel.

    Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

    **Primary Responsibilities:**

    + Identifies and manages existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies and procedures for business activities.

    + Leverages resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.

    + Participates in the development of product strategy recommendations.

    + Develops recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner.

    + Acts as product SME on features and services and collaborates with business partners to provide recommendations.

    + Partners with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features.

    + Assists in the identification and evaluation of potential providers for alliance relationships.

    + Provides support in developing, editing, and distributing product communications.

    + Conducts research on external market trends/design changes, financials, member information and/or transaction data for assigned products.

    + Holds responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.

    + Interprets performance results to inform product or sales forecast and planning.

    **Minimum Experience:**

    + Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (10 years of experience in lieu of a degree).

    + 6 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.

    + 2 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).

    + 1 year of Data Visualization experience (i.e. Tableau).

    + Advanced experience in creating product briefings.

    + Experienced in market research to create product roadmap, make product decisions and iterate rapidly.

    + Knowledge of applicable product related regulations, and risk and compliance requirements.

    + Knowledge of federal laws, rules, and regulations to include: TILA/REG Z, REG E, REG B, UDAAP/UDAP, FCRA

    When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

    **Preferred Experience:**

    + Master’s Degree in business, finance, analytics or related field

    + Prior experience managing bank lending products

    + Strong analytical skills and demonstrated ability to drive business value

    + Prior military experience

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Compensation:**

    USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200--$144,500*(this does not include geographic differential it may be applied based on your work location)

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    ***Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:**

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

    **Relocation** assistance is **available** for this position.

    \#FSB

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time

  • Product Management Director - Consumer Lending (Remote work location available)
    USAA    Phoenix, AZ 85067
     Posted 5 days    

    **Purpose of Job**

    We are currently seeking a talented Product Management Director—Consumer Lending for one of the following locations: San Antonio, TX (preferred); Phoenix, AZ; Plano, TX; Tampa, FL; Charlotte, NC; Colorado Springs, CO or Remote.

    The Consumer Lending Product Management team is responsible for the day to day oversight and management of USAA’s secured and unsecured loan products. (These products include automobile, RV, motorcycle, boat, leisure vehicle and unsecured personal loans.) The team is responsible for the overall financial statement for Consumer Lending and works to drive decisions based on data, the member experience and the competitive environment as we balance competing priorities with a wide array of cross-functional partners. This role will manage the product lifecycle for Other Secured lending products (RV, motorcycle, boat and leisure vehicles).

    Formulates product/sales strategy recommendations based on analysis of profitability, competitiveness and sales performance for the product life cycle. Compile, analyze and interpret data to make strategic and tactical recommendations or decisions pertaining to sales/product performance. Responsible for defining the business questions and providing insights to improve business performance. Supports the maintenance of existing products and/or may lead in the development and launch of less complex, new products with channel partners.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    USAA Careers – World Class Benefits (https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)

    **Primary Responsibilities:**

    + Identifies and manages existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies and procedures for business activities.

    + Leverages internal and external data and member information to support formulation of product strategy and enhance competitive intelligence.

    + Develops product dashboards and metrics recommendations in support of analyzing and evaluating strategic performance.

    + Partners with Marketing to define go-to-market and value proposition strategy of the product/feature.

    + Develops recommendations to launch new products and the evaluation and decision to buy/build or ally.

    + Acts as product SME on features and services and collaborates with business partners to provide recommendations.

    + Analyzes and evaluates product performance metrics to form recommendations regarding market opportunities and product enhancements.

    + Leads efforts to expand or change existing product features.

    + Contributes to decisions regarding product pricing and profitability.

    + Identifies and evaluates potential providers for alliance relationships.

    + Provides support regarding all aspects of Product Life Cycle.

    + Approves and provides support in developing, editing and distributing product communications.

    + Coordinates with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented and managed in compliance with all applicable laws and regulations.

    + Contributes to the overall strategy of the business and collaborates with alliance to develop product strategy.

    + Interprets performance results to inform product or sales forecast and planning.

    **Minimum Experience:**

    + Bachelor's Degree in Business, Marketing, Supply Chain, Statistics, or related discipline OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (12 years of experience in lieu of a degree).

    + 8 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.

    + 3 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).

    + 2 years of Data Visualization experience (i.e. Tableau).

    + Knowledge of relevant laws and regulations (i.e. FDIC, CFPB, OCC).

    + Expert experience in creating product briefings and presenting to executive leadership.

    + Experienced in market research to create product roadmap, make product decisions and iterate rapidly.

    + Knowledge of applicable product related regulations, and risk and compliance requirements.

    + Knowledge of federal laws, rules, and regulations to include: TILA/REG Z, REG E, REG B, UDAAP/UDAP, FCRA

    When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

    **Preferred Experience:**

    + Master’s Degree in business, finance, analytics or related field

    + Prior experience managing bank lending products

    + Strong analytical skills and demonstrated ability to drive business value

    + Prior military experience

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Compensation:**

    USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $97,200--$175,000*(this does not include geographic differential it may be applied based on your work location)

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    ***Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:**

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

    **Relocation** assistance is **available** for this position.

    \#FSB

    **If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

    **Please do not type your first and last name in all caps.**

    **_Find your purpose. Join our mission._**

    USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

    USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

    USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.


    Employment Type

    Full Time


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