First-Line Supervisors of Material-Moving Machine and Vehicle Operators

**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1398872BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 1925 W CHANDLER BLVD,CHANDLER,AZ,85224-06149-02056-S

**Full District Office Address:** 1925 W CHANDLER BLVD,CHANDLER,AZ,85224-06149-02056-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:**

**Store:** 02056-CHANDLER AZ

**Why Wells Fargo:**

Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

**About this role:**

Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.

**In this role you will:**

+ Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions

+ Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools

+ Perform operational and customer support tasks

+ Provide excellent customer service, engage customers in conversations, and build relationships with them

+ Manage the schedule and the daily operations of the teller line

+ Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management

+ Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures

+ Support customers and employees in resolving or escalating concerns or complaints

+ Collaborate and consult with branch employees, colleagues, and mid-level managers

+ Interact directly with customers

+ Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives

+ Manage allocation of people and financial resources for branch operations

+ Mentor and guide talent development of direct reports and assist in hiring talent

+ This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

**Required Qualifications:**

+ 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 1+ years of Leadership experience

**Desired Qualifications:**

+ Leadership skills including the ability to build, develop, and motivate a diverse work team

+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues

+ Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment

+ Ability to educate and connect customers to technology and share the value of mobile banking options

+ Ability to interact with integrity and professionalism with customers and employees

+ Knowledge and understanding of laws and regulations pertaining to the banking industry

+ Knowledge and understanding of retail compliance controls, risk management, and loss prevention

+ Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills

+ Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

+ Cash handling experience

**Job Expectations:**

+ Ability to work weekends and holidays as needed or scheduled

+ Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary

+ This position is not eligible for Visa sponsorship

**Posting End Date:**

7 May 2024

***Job posting may come down early due to volume of applicants.**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

**Company:** WELLS FARGO BANK

**Req Number:** R-361686

**Updated:** Thu May 02 00:00:00 UTC 2024

**Location:** SAN TAN VALLEY,Arizona

**ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.**

Join Our Community of Food People!

Manager, Transportation will ensure a Transportation department culture focused on people, safety, service, and cost through meaningful engagements with drivers, best in-class service to customers, and safe and profitable operations. They will use their experience in transportation operations to manage personnel and drive efficient transportation operations through the associates they lead, ensuring the safe, accurate and timely daily outbound shipments to customers and other distribution centers within the organization.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

• Lead with a safety mindset that ensures that every US Foods associate, our customers, and the general public with whom our drivers interact remain injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the Transportation department.

• Oversee and develop drivers and Transportation associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Ensure all drivers and other Transportation department associates are appropriately trained in job duties as well as safety and legal responsibilities.

• Oversee and develop drivers and Transportation associates by discussing performance with Sr. Transportation Managers and creating plans to address gaps.

• Create an atmosphere in which upward communication is encouraged, and motivate associates to achieve department goals and objectives.

• Direct and supervise the work and productivity of drivers and clerical associates within the Transportation department. Drive associate engagement and retention, and create a culture that embodies US Foods values.

• Build high-performing teams by participating in interviewing and hiring Transportation personnel, in conjunction with Sr. Transportation Managers. Review performance, coach on service and safety targets, and deliver disciplinary action.

• Monitor production goals and maintain a zero-error attitude to ensure accuracy and customer satisfaction. Anticipate, analyze and troubleshoot problems with deliveries and devise cost-effective and legal solutions; act to implement same. Ensure team understands and adheres to DOT regulations.

• Identify and stop waste, and improve processes to complete work more safely and efficiently.

• Conduct routine Safety and Driver Meetings.

Oversee maintenance of driver qualification files.

• Investigate all accidents, maintain an accident file, track causes and take appropriate preventative action.

• Effectively schedule working shifts by leveraging appropriate planning tools (i.e., Microsoft Excel)

• Other duties assigned by manager.

**SUPERVISION:**

• Direct: Union and/or non-union Drivers

**RELATIONSHIPS**

• Internal: Transportation leaders and coworkers; Drivers; Warehouse leaders; Internal customers across departments (e.g., Sales)

• External: Customers

**WORK ENVIRONMENT**

• May spend significant amount of time on the road. Must spend portion of working time in a truck with drivers, exposed to noise and vibration levels which may be higher than those typically experienced in passenger cars. Will spend time in an office working on a computer.

**MINIMUM QUALIFICATIONS**

Related Experience/Requirements:

• Minimum of three years of experience in transportation/delivery or warehouse distribution required.

• Minimum of one year of experience overseeing a workforce required.

• Experience as a driver a plus.

**Knowledge/Skills/Abilities:**

• Broad knowledge of transportation/delivery operations, methods and procedures.

• Strong leadership, communication and people development skills.

• Strong understanding of DOT requirements. Familiarity with inventory control, OSHA, and other regulatory requirements.

• Ability to interpret financial and operational data.

• Basic computer skills (i.e., Microsoft Office).

**Travel:**

•10% travel required, typically for mandatory meetings and/or training. **​**

**Education/Training:**

• High school diploma or GED required; college degree preferred.

**PHYSICAL QUALIFICATIONS:**

• Must be able to perform the following physical activities for described length of time:

_OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER_

**JOB REQUIRES WORKER TO: FREQUENCY:**

STAND: OCCASIONALLY

WALK: OCCASIONALLY

DRIVE VEHICLE 1: FREQUENTLY

SIT: FREQUENTLY

_LIFT_

1-10 lbs (Sedentary): OCCASIONALLY

11-20 lbs (Light): OCCASIONALLY

21-50 lbs (Medium): OCCASIONALLY

51-100 lbs (Heavy): OCCASIONALLY

Over 100 lbs (Very Heavy): NEVER

_CARRY_

1-10 lbs (Sedentary): OCCASIONALLY

11-20 lbs (Light): OCCASIONALLY

21-50 lbs (Medium): OCCASIONALLY

51-100 lbs (Heavy): OCCASIONALLY

Over 100 lbs (Very Heavy): NEVER

PUSH/PULL 2: OCCASIONALLY

CLIMB/BALANCE 3: OCCASIONALLY

STOOP/SQUAT: OCCASIONALLY

KNEEL: OCCASIONALLY

BEND: OCCASIONALLY

REACH ABOVE SHOULDER: OCCASIONALLY

TWIST: OCCASIONALLY

GRASP OBJECTS 4: OCCASIONALLY

MANIPULATE OBJECTS 5: OCCASIONALLY

MANUAL DEXTERITY 6: OCCASIONALLY

1 (Drive Vehicle: Van, pallet jack)

2 (Push/Pull: Hand truck, dolly, product)

3 (Climb/Balance: In/out of trucks)

4 (Grasp Objects: Pens, telephone, paper, computer mouse, boxes, hand truck handle/control, dolly handle, steering wheel)

5 (Manipulate Objects: Paper files, spread sheets, boxes of product, hand truck/dolly gear shift)

6 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

*****EOE** **Race/Color/Religion/Sex/Sexual** **Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status*****

Puede ver este sitio de empleo y aplicación en español utilizando la configuración de su navegador o teléfono móvil. Haga clic a continuación para obtener más información.

Microsoft Edge (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/Microsoft\_Edge\_Spanish\_Instructions.pdf)

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US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 employees and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, Ill., and generates more than $28 billion in annual revenue. Visit www.usfoods.com to learn more.

US Foods may collect personal information from you in connection with the application process. US Foods complies with the California Privacy Rights Act of 2020, and its policy may be found **here (https://www.usfoods.com/content/dam/usf/pdf/Policies/HR/USF\_CCPA\_policy.pdf) .**

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

EEO is the Law poster is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

EEO is the Law poster supplement is available here (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

Pay Transparency policy statement is available here (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 855-873-2468. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.

warehouse supervisor.

+ tempe , arizona

+ posted today

**job details**

summary

+ $49,000 - $78,000 per year

+ permanent

+ high school

+ category transportation and material moving occupations

+ referenceAB_4527790

job details

Ready to advance your career with a new job opportunity? Are you an experienced manufacturing and logistics professional with a proven track record as a leader? If so, we're looking for more than just a go-getter, but someone who can be the go-to resource for everyone else on the production floor. It's a management position in which you'll be directly accountable for overseeing critical aspects of day-to-day operations, elevating productivity to hit target levels and ultimately driving outcomes on the bottom line. Up for the challenge? We'll get back to you shortly if you're qualified.

salary: $49,000 - $78,000 per year

shift: First

work hours: 8 AM - 4 PM

education: High School

Responsibilities

+ Showcase leadership skills

+ Delegate tasks to others

+ Conduct performance reviews

+ Oversee daily operations

+ Ensure all safety protocols are being followed

The essential functions of this role include:

+ working in a smoke free environment

+ wearing steel toe shoes

+ manual lifting up to 50lbs

+ standing for 8 hours at one time

Skills

+ Supervisor/Coach

+ Operations

+ Supervising

+ Managing

+ Leading

+ Instructing

Qualifications

+ Years of experience: 1 year

+ Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

**get in touch**

we are here to help you with your questions.

BA

**bradley anderson**

+ +1 480 763 0100 (tel:+1 480 763 0100)

+ [email protected]

**Overview**

Sr. Operations Manager, Digital Adoption

The Digital Adoption Team (DAT) works closely with internal and external stakeholders toidentifyand promote customer digital adoption initiatives and digital transformation within theWellframeplatform.Reportinginto theVice President ofDigital Adoption,this rolewill support our clinical subject matter experts executing on adoption activities and initiativespertaining toour Digital Care Management (DCM) solution.This includes the management ofteam initiatives and cross-functionalprojects, as well as internalprocess development, documentation,collateraldevelopmentandknowledgemanagement.This role willestablishitself as the subject matter expert for our team’s activitiesand supportthe expansion of DAT services. TheSr. Operations Managerwilldriveefforts toestablishstandardized DAT activities, including backlog management, project management, process improvement and how weinterfacewith other teams.

This role will partner closely with internal teams, including Customer Success, Content, Product, and Data Science. Throughout the course of the customer life cycle,the Sr. Operations Manager will, in partnership withthe DigitalAdoption Partners, be a source of knowledge on customer behaviors. S/he will collect and proactively relay information based on clients’ activities and experiences to theWellframeinternal teams and derive opportunities for product and service enhancement. Staff adoption support and customer analyses will vary in scope and complexity but the Sr. Operations Manager will consistentlydemonstrateexceptional project management skills, attention to detail, and a commitment toWellframeand customer success.

About Wellframe:

With Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.

What you will do:

+ Scale, Standardize and Maintain Internal Team Processes (30%)

+ Develop a process for DAT backlog and project management; should include approach for managing incoming requests, tracking critical dates, individual task delegation, and source for supportive documentation and collateral.

+ Track,monitorand report on team activity/project allocation to DAT leadership;identifyquarter over quarter trends to help inform team opportunities, resourcing needs and investments.

+ Collaborate with Adoption SMEsand cross-org teamsto develop andmaintaininternalteamprocesses andplaybookdocumentation

+ Proactively work to gain insight into inefficiencies or knowledge gaps in our customer support processes,in order tomaximize efficient internal communication, maximize clarity in the customer's experience, and minimize inefficient internal workflows.

+ Partner withDAT leadership toestablishprocess forassessing the impact ofDAT on customer successand analyzingthe effectiveness ofspecific DATactivities

+ ProjectManagementofInternal &Cross-TeamInitiatives(30%)

+ Prioritize simultaneous projects in progress based on shifting team/company priorities; support resource management

+ Continuous oversight of project deliverables and dependencies to ensure on-time execution and effective cross-team collaboration

+ Track and communicate progress and decisions, triage issues to the appropriate team member and ensure effective issue resolution and/or action

+ Contribute to digital adoption team strategy and priorities by partnering with cross functional teams to identify areas of opportunity.

+ Knowledge Management & Enablement (40%)

+ Establish comprehensive understanding of the knowledge and learning needs across our key stakeholders, including internal teams, customer decision-makers andend-users

+ Facilitate the capture,documentationandcollateral developmentof criticalSMEknowledge; material development should beinformed by our stakeholder learningneeds

+ Organize and classify knowledge assets to maximize their usability and accessibility across internal and externalstakeholders

+ Partner closely with our project management organization, including our training team, tooptimizeexisting knowledge management processes and ensure alignment acrossinitiatives

What you bring:

+ Master’s degree in healthcare administration, public administration, public health, health communications, or a related field.

+ 7-10+ years of work experience in health care customer management,change managementor project management

+ Strong understanding of payer, provider, and other key stakeholders in the healthcare market landscape

+ A self-starter who can manage their own daily workload, operate well under pressure, and balance competing priorities.

+ Exceptional written, verbal, and presentation skills; experience developingvisual and written collateralfor a variety of stakeholders and learningneeds

+ Successful communicator with a demonstrated ability to deliver complex projects involving multiple stakeholders at different levels of the organization

+ Strong interpersonal skills with a desire to understand and serve the multi-dimensional needs of our customers - those of their business, their clinicalteamsand their patientpopulations

+ Adept problem-solver motivated to deliver high value solutions for our customers; detail-oriented, curious and driven

Nice to have:

+ Experience using Jira and Confluence

+ Experience with enterprise CRM solutions such asSalesforce

+ Experience with data analysis and BI Tools such asLooker

+ Ability and willingness to dig into analytics toidentifytrends and opportunities broadly, and at the specific customerlevel

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Geographic Responsibility:While Wellframe is located in Boston, MA you may live anywhere in the U.S.

Type of Employment:Full-time, permanent

Travel%:

FLSA Classification (USA Only):Exempt

Budget/Revenue Responsibility:

Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

+ The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

+ Work across multiple time zones in a hybrid or remote work environment.

+ Long periods of time sitting and/or standing in front of a computer using video technology.

+ May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

\#LI Remote

**Job Locations** _US-Remote_

**ID** _2024-4114_

**Category** _Hidden (28999)_

**Position Type** _Full-Time_

HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**The Opportunity**

Delaware North Parks and Resorts is searching for a full-time Warehouse Supervisor to join our team at Grand Canyon National Park in Grand Canyon, Arizona. As a Warehouse Supervisor, you will be responsible for assisting management in carrying out daily operations and ensuring the success of the team.

If you want a job at the world’s most storied national parks, hotels, or resorts, feed your sense of wonder while creating memorable experiences for our guests; apply now.

**Pay**

$16.00 - $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

**Life at the Grand Canyon**

Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park!

+ Variety of low cost housing available for $27.50 - $40/ week including wi-fi, satellite TV, and all utilities

+ Free laundry facilities

+ Healthy work-life balance

+ Community recreation center with gym and monthly outings

+ Tons of activities with the South Rim of the Canyon only minutes away including camping, hiking, river rafting, star-gazing, and museums

**Perks at the Grand Canyon**

+ Health, dental, and vision insurance*

+ 401k with company match*

+ Paid vacation days and holidays*

+ Paid parental bonding leave*

+ Tuition or professional certification reimbursement*

+ Weekly pay

+ 50% off food in our restaurant, tavern, coffee shop, and deli

+ 20% off retail and grocery items

+ Referral bonus – earn $200 for each eligible referral

+ Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

**Responsibilities**

+ Work directly with manager to set standards, supervise, assign duties and train team members.

+ Ensure shelves are properly stocked and items easily located.

+ Maintain daily awareness of product needs; determine quantities required to adequately stock inventory and manage cycle counts and inventory control.

+ Receive shipments, account for products and dispose of outdated material.

+ Maintain safety, security and cleanliness of storage and work areas.

+ Perform other duties as assigned.

**Qualifications**

+ At least 6 months warehouse required and 1 year of supervisory experience preferred.

+ Previous experience with computers, MS Excel, database management and basic math skills required.

+ Ability to work with others and independently, be dependable and a self-starter.

+ Strong leadership skills; ability to delegate and communicate concise instructions.

+ Requires current driver license and ability to safely operate company vehicle.

+ Ability to work in a fast paced environment.

**Physical Requirements**

+ This position requires physical stamina to frequently lift and carry up to 50 pounds throughout shift.

+ Requires ability to ascend and descend ladders approximately 20 feet high to place and retrieve product weighing approximately 25 pounds, or as safe.

+ May use step stool and occasional stairs.

+ Requires standing and walking entirety of shift with frequent grasping, bending, stooping, carrying, and reaching above the shoulders.

+ Visual acuity to work with computers, paperwork, tags and small items.

+ Exposure to and use of chemicals required to clean and sanitize areas, surfaces and equipment.

**Shift Details**

Day shift

Evenings as needed

Monday to Friday

Weekends

8 hour shift

Overtime as needed

**Who We Are**

Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

**We believe in the power and joy of learning**

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

**Our culture values diversity, engagement, and discovery**

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

**What you'll do here:**

The **Manager, Revenue Operations, Customer Success** will be accountable to the development, production, and assessment of processes, key performance indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design and execution. This role is accountable to efficiently and consistently achieving revenue retention and customer satisfaction targets in the ~$500+ million dollar US Higher Ed Customer Success organization.

Furthermore, this role will collaborate with Customer Success Leadership in U.S. Higher Ed and other go-to-market peers and leaders to implement critical initiatives, including coverage models, role definitions, incentive structures, and other strategic priorities.

**Responsibilities will include:**

+ Working closely with US Higher Ed Customer Success Leadership on designing and driving the Customer Success go-to-market motion, focused on base customer retention and growth, including but not limited to defining and measuring priorities and relevant key performance indicators, defining roles and responsibilities, and enabling a high standard of performance management

+ Leading the development and ongoing production of sales analytics tools for both front-line professionals, management, and senior leadership

+ Crafting and implementing incentive plans, target setting and management, providing timely reporting of progress to the Customer Success organization, and ensuring smooth execution of the plans throughout the fiscal year

+ Leading cross-functional programs, providing both project management to hold partners accountable, as well as thought leadership to build consensus and shared opinions across on key initiatives

+ Provide Customer Success and Executive Leadership with data-driven, relevant insights on both in-flight and completed customer success campaigns, including recommended changes or actions

+ Working with sales leadership and partners across the organization to develop and implement pivotal initiatives, compensation design and administration, recruiting and selection of customer success talent

+ Working with other functions (e.g. Finance, HR) to support the operations, efficiency, and effectiveness of the Customer Success team

+ Cultivates an organization of continuous process improvement within the Customer Success function to enable execution of strategic priorities for the US Higher Ed business

**Requirements:**

+ Bachelor’s degree in Business, Operations Management, or Strategy

+ 5-10 years of experience in Marketing Operations, Sales Operations, Business Operations, or Revenue Operations

+ A deep understanding of Sales or Business Operations at both a strategic and operational level, including key performance indicator design and measurement, organization structure and resourcing, and incentive plan design and execution

+ Experience working in a go-to-market function within a SaaS organization that requires a high degree of implementation, customization, and product support

+ Excellent verbal and written communication skills and a high level of emotional intelligence and interpersonal skills

+ Proficiency in CRM design and management, including process mapping, reporting and dashboards, and creating standards operating procedures for CRM utilization

+ Program management experience and an ability to both hold cross functional project team members accountable and build consensus through thought leadership

+ A pragmatic, commercial mind-set, and a willingness to have a hands-on, sleeves rolled up approach to working with a diverse and dispersed go-to-market organization

+ Ability to effectively balance multiple assignments concurrently, including ability to assess and manage priorities

**Recommended, but not required:**

+ MBA or graduate degree in Operations Management

+ Experience in Higher Education industry

+ Proficiency in Salesforce.com

+ Experience in building Customer Success, Sales Operations, or Revenue Operations teams

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO\_Policy\_Statement\_January\_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

**About Cengage** **Group**

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

**Compensation**

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our _Total Rewards Philosophy_ .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$88,600.00 - $141,800.00 USD

**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

**We believe in the power and joy of learning**

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

**Our culture values diversity, engagement, and discovery**

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ .

**What you'll do here:**

The **Manager, Revenue Operations, Customer Marketing** will be accountable to the development, production, and assessment of processes, key performance indicators, tools and analytics that support the US Higher Education Customer Marketing organization, as well as driving continuous improvement in process design and execution. This role is accountable to efficiently and consistently achieving revenue growth and retention targets in the ~$500+ million dollar US Higher Ed organization, primarily through expanding the impact and influence of marketing campaigns on revenue.

Furthermore, this role will work closely with Customer Marketing Leadership in U.S. Higher Ed and other go-to-market peers and leaders to implement critical initiatives, including coverage models, role definitions, incentive structures, and other strategic priorities.

**Responsibilities will include:**

+ Working closely with Customer Marketing Leadership to design and drive the marketing go-to-market motion, focused on increasing marketing influenced and closed revenue in targeted subject areas and markets, including but not limited to defining and measuring priorities and relevant key performance indicators, defining roles and responsibilities, and enabling a high standard of performance management

+ Running the roadmap for development and ongoing production of marketing analytics tools for both front-line professionals, management, and senior leadership

+ Lead annual and seasonal marketing planning process (e.g., achievements, participants, actions, templates, calendar), ensuring marketing’s goals are aligned with sales, product, and customer success objectives

+ Design processes and leverage data to enable tracking and management of prospecting, qualification and nurture activities in the CRM

+ Work closely with Cengage Academic Marketing operations on designing and implementing the technical execution and data management required to implement and measure marketing campaign impact on revenue

+ Crafting and implementing compensation plans, target setting and management, providing timely reporting of progress to the Customer Marketing organization, and ensuring smooth execution of the plans throughout the fiscal year

+ Leading cross-functional programs, providing both project management to hold partners accountable, as well as thought leadership to build consensus and shared opinions across on key initiatives

+ Provide Customer Marketing and Executive Leadership with data-driven, relevant insights on both in-flight and completed customer success campaigns, including recommended changes or actions

+ Working with marketing leadership and partners across the organization to develop and implement pivotal initiatives, compensation design and administration, recruiting and selection of marketing talent

+ Working with other functions (e.g. Finance, HR) to support the operations, efficiency, and efficiency of the team

+ Cultivates an organization of continuous process improvement to enable execution of strategic priorities for the business

**Requirements:**

+ Bachelor’s degree in Business, Operations Management, Strategy, or Marketing

+ 5-10 years of experience in Marketing Operations, Sales Operations, Business Operations, or Revenue Operations

+ A deep understanding of Marketing Operations at both a strategic and operational level, including key performance indicator design and measurement, organization structure and resourcing, and revenue attribution models to measure marketing programs and campaigns

+ Experience in creating and measuring metrics within marketing programs including digital campaigns, paid media, search engine optimization, and customer events

+ Excellent verbal and written communication skills and a high level of emotional intelligence and interpersonal skills

+ Proficiency in CRM design and management, including process mapping, reporting and dashboards, and creating standards operating procedures for CRM utilization

+ Program management experience and an ability to both hold cross functional project team members accountable and build consensus through thought leadership

+ A pragmatic, commercial mind-set, and a desire to have a hands-on, sleeves rolled up approach to working with a diverse and dispersed go-to-market organization

+ Ability to optimally balance multiple assignments concurrently, including ability to assess and handle priorities

**Recommended, but not required:**

+ MBA or graduate degree in Operations Management

+ Experience in Higher Education industry

+ Proficiency in Salesforce.com Marketing Cloud or similar marketing technologies

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO\_Policy\_Statement\_January\_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

**About Cengage** **Group**

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

**Compensation**

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our _Total Rewards Philosophy_ .

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$88,600.00 - $141,800.00 USD

**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

SKILLED DISPATCHER

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CategoryBusiness Support

Description

IMMEDIATE HIRE - 100% REMOTE POSITION - $15 per/hour

ABCO Maintenance is a Commercial Facility Maintenance/Construction Company that has been serving the Tri-State area 7 days a week/ 24 hours a day for over 30 years. We are actively recruiting anexperienced dispatcherto join our team.

Why work with ABCO? We offer:

+ Weekly compensation

+ Medical, dental, AND vision benefits

+ 401K Plan

+ Advancement Opportunities

Job Description:

We are looking for a skilled dispatcher to provide support to both field technicians and in house colleagues.

AVAILALBE SHIFTS

+ DAY/WEEKEND SHIFTS

This posi

tions will also provide support & admin functions including but not limited to:

+ Working with our internal team on various paperwork (work orders, etc.)

+ Reporting: Google Docs, Excel Sheets and other systems

+ High Volume calling and data management

+ Additional responsibilities as needed.

Position Requirements

Requirements

+ Prior Dispatch or Logistics experience

+ Experience in continued administrative functions (5+ years)

+ Good track record of employment

+ Ability to think on your feet, assess situations, and act with a sense of urgency

+ Excellent communication skills

+ Good phone personality

+ Strong organizational skills and attention to details

+ Extremely computer savvy (excel/internet searches/outlook/quick data entry/scheduling)

+ Flexible hours including weekend availabilty

+ Construction/Maintenance environment experienced preferred, but not required.

+ Must meet all pre-employment requirements

Full-Time/Part-TimeFull-Time and/or Part-Time

PositionADMINSTRATIVE PROFESSIONAL

Number of Openings1

Open Date5/3/2024

LocationArizona

About the Organization

This position is currently accepting applications.

Job Description

On a daily basis, you will be a part of a team called Driver Support Services, supporting this client's direct internal carrier's and drivers and providing day to day support for any disruptions the carrier may face going from point A to point B. This is a heavy phone support role and you could be taking anywhere from 60-100 inbound calls per day. In addition to supporting and helping produce solutions, you will also be filling out work orders on a daily basis for mechanical issues for these vehicles. We are looking for candidates with excellent communication, customer service skills, candidates who are comfortable with high call volume and working in a fast paced environment, and candidates who are quick learners.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-1+ year of recent relative experience working in a call center for a large enterprise reputable company

-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon

-Strong typing and computer skills. Must be able to type and talk on the phone simultaneously.

-Must be a quick learner and able to work a heavy amount of OT and throughout the holidays null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].