First-Line Supervisors of Material-Moving Machine and Vehicle Operators

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/25/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**What’s Under the Hood**

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

**That’s Nice, But What’s the Job?**

Headquartered in Tempe, Arizona, DriveTime is the largest privately owned used car sales and finance company in the country. With more than 120 dealerships, 3 operations centers and 15 reconditioning centers across the nation, our 4,000+ employees are focused on getting the right customer in the right car, at the right terms. With over 25 years of industry experience, and our dedication to streamlining the purchase process, we're redefining what it means to buy and finance a used car.

In short, the Reconditioning Center Operations Manager is responsible for assisting in the management of all aspects of the Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able to meet goals and make sure that all vehicles purchased at auction meet our standards and are able to come with the 3 year/36,000 mile warranty we supply our customers before they are sent to our retail stores for final sale.

In long, the Reconditioning Center Operations Manager is responsible for:

+ Ensure the dealerships are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand.

+ Achieve bottom line management objectives through the effective management of the Inspection Center team, operating expenses, efficiency, quality, and productivity.

+ Work with regional management and buyer team to establish supply chain goals.

+ Complete recruiting, screening, and hiring of the Inspection Center team members using methods designed to reduce turnover and improve performance.

+ Hold regularly scheduled meetings with all Inspection Center staff.

+ Ensure Team Leads are effectively training and developing their direct reports.

+ Evaluate Inspection Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of performance statistics.

+ Assist in the completion and conduct of performance evaluations.

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **No Customers.** No worries. Just do what you love. Repair cars.

+ **Consistent Work Schedule.** We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends.

+ **No Weekends, No Problems.** Take it easy on the weekends (the only exception is during our peak season when business is booming).

+ **Paid Time Off & Paid Holidays.** Not just lip service: we work hard, to play hard.

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/24/2024

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Business Operations Manager - Northeast (Remote US)

Job ID

161191

Posted

15-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Sales Support

Location(s)

Remote - US - Remote - US - United States of America

Global Workplace Solutions (GWS) - Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability resulting in an agile and efficient service delivery.

In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services including ESG, Security Consulting, Workplace Strategy, and Workplace Experience.

**About the Role:**

As a CBRE Operations Manager, you will provide the department with advanced day-to-day operations and administrative support.

This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies.

***While this role is remote, **ONLY candidates who live in the Northeast will be considered. New York, Massachusetts, New Hampshire, New Jersey, and Connecticut.** ***

**What You’ll Do:**

•Manage the budget preparation process. Research and collect input from multiple internal and external resources.

•Review monthly department budget reports to maintain expense controls. Review commentary and explanation of variances provided by the team. Present to management for review.

•Troubleshoot and resolve escalated inquiries and requests from internal and external clients.

•Evaluate department processes and procedures and identify opportunities to improve service delivery. Make recommendations to management.

•Compile a variety of complex operating, financial, and statistical information reports.

•Oversee the development of project plans and costs. This includes personnel and fiscal requirements to achieve defined objectives.

•Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.

•Have a broad knowledge of your own job discipline and some knowledge of several job disciplines within the function.

•Lead by example and model behaviors that are consistent with CBRE RISE values. May convince us to reach an agreement.

•Impact the quality of own work and the work of others on the team.

•Work primarily within standardized procedures and practices to achieve objectives and meet deadlines. • Explain complex information to others in straightforward situations.

**What You’ll Need:**

•Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

•Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

•Understanding of existing procedures and standards to solve slightly complex problems.

•Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.

•In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

•Strong organizational skills with an inquisitive mindset.

•Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

**Why CBRE?**

We lead by example, guided by the needs of the cities we inhabit, the communities we build, and the world we live in. The more perspectives we have, the more dimensions we’re able to see. A culture of respect, integrity, service, and excellence shapes our approach to every opportunity.

Our competitive and comprehensive benefits program was designed to make sure you feel valued with benefits that support the mental, physical, emotional, and financial health of you and your family.

Maintain your career momentum with the best tools and training in the industry. You’ll have everything you need to thrive in your role: challenging work, dedication to results, fast-paced assignments, and a culture of constant learning.

Diversity, equity, and inclusion (DE&I) are more than just values—they're a competitive advantage. By crafting a place where our employees are recognized for their contribution and given a chance to grow, we regularly open ourselves and our business to new opportunities. equal-opportunity.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for this position is $75,000 annually and the maximum salary for this position is $90,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Other Professional**

**Security & Fire Protection Services Emergency Dispatcher B - Job ID#205637** Mesa, AZ Posted: 4/24/2024

Job Description

Job ID#:

205637

Job Category:

Other Professional

Position Type:

Associate - W2

Duration:

52

Shift:

1

**PDS Defense, Inc. is seeking a Security & Fire Protection Services Emergency Dispatcher B, in Mesa, AZ.**

**Job Description:**

-Qualified candidates will be responsible for answering and entering emergency calls while simultaneously dispatching for and monitoring multiple fire and security radio channels with moderate to high volume radio traffic.

-Will be responsible for providing approved Pre-Arrival Instructions according to policies and procedures.

-Candidate will be responsible for making required and requested notifications.

-The dispatcher candidate will be professional and courteous with all customer interactions in person, on the telephone and on the radio.

**Qualifications**

-Demonstrated ability to multitask efficiently is crucial to effectively perform the minimum requirements of this position.

-Applicants must possess ability to hear and understand multiple sound sources while simultaneously and accurately documenting information in CAD. Further, candidates must possess ability to receive and communicate information accurately to and from multiple sources while multitasking.

-Possess a high degree of emotional self-control and maintain composure to facilitate performance under stressful situations in a collaborative team environment.

-Willing to take ownership or actions and mistakes.

-Accept and implement constructive criticism and feedback.

-Demonstrable measurable progress and improvement throughout the duration of the training program.

-Perform in a team environment.

-1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security + Fire Protection.

-1+ years of experience multi-tasking and working in a team environment

-Proficient utilizing the Microsoft Office Suite

**Education / Experience:**

-Education/experience typically acquired through basic education (e.g. High School diploma/GED) and typically 1 or more years' related work experience or an equivalent

combination of education and experience (e.g. vocational school/Associate)

Job Requirements

Minimum Security Clearance:

No Clearance

**VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled**

The Company will consider qualified applicants with arrest and conviction records.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **http://www.tadpgs.com/candidate-privacy/** or **https://pdsdefense.com/candidate-privacy/**

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

**What’s Under the Hood**

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!

**That’s Nice, But What’s the Job?**

In short, the Regional Reconditioning Operations Manager is responsible for leading of all aspects of multiple Reconditioning Centers, including bottom line management, process management, performance management, and quality assurance resolution. The Regional Operations Manager must ensure that all of their locations meet goals and all vehicles reconditioned meet our standards prior to being sent to our retail locations for sale.

In long, the Regional Reconditioning Operations Manager is responsible for:

· Representing and maintaining a culture that exemplifies the DriveTime Core Principles.

· Work through onsite Operations Managers to ensure bottom line management objectives are met such as staffing, operating expenses, efficiency, quality, and productivity.

· Work with leaders throughout all departments to ensure all supply chain goals are established and met.

· Oversee recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover, fill all open positions, build a leadership bench, and improve performance.

· Schedule and lead both onsite and virtual meetings, location visits, and planning sessions.

· Utilize remote management skills and techniques to assess, motivate, develop, and influence Reconditioning Center teams.

· Maintain the health and integrity of all facility’s production systems.

· Effectively utilize root cause analysis practices to identify opportunities and create sustainable short and long-term plans to address.

· Through observations and report reviews, proactively identify trends and communicate findings and perspectives across all departments.

· Ensure Operations Managers are effectively training and developing their teams.

· Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of analytical reporting.

· Guide Operations Managers through the employee evaluation process providing perspective and instruction for proper employee development.

So, What’s in our Candidate Inspection?

· Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

· Agile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.

· Plays well with others. You will be working in a high-functioning team environment. We work together in order to win together. · Management material. We are looking for someone that can lead, manage and grow within our organization.

· We don’t believe in being “fashionably late”. You’ll need to adhere to regular and predictable attendance.

The Specifics.

· College Degree in business, supply chain management or a vocational/technical school is required or a combination of education and experience.

· 5 years management experience with 3+ years in multi-unit location leadership

· Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.

· Valid driver's license, good driving record.

· Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered

· Multi-Unit site management and/or Remote management experience

Nice to Haves.

· At least 5 years leadership experience in a multi-unit environment

· Logistics or Supply chain management

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **No Customers.** No worries. Just do what you love. Repair cars.

+ **Consistent Work Schedule.** We are strong believers in work/life balance. We’re closed on Sundays to give our employees valued time with family and friends.

+ **No Weekends, No Problems.** Take it easy on the weekends (the only exception is during our peak season when business is booming).

+ **Paid Time Off & Paid Holidays.** Not just lip service: we work hard, to play hard.

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/23/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

+ Overall store management, supervision, and policy implementation

+ Sales and inventory management

+ Employee staffing, training, and development

+ Financial management

+ Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store’s crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

+ Deductive reasoning ability, advanced analytical skills and computer skills.

+ Advanced communication skills, leadership, supervision, and influencing skill

+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

+ Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Pay Range

The typical pay range for this role is:

$17.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/23/2024

**Company Summary**

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

**Department Summary**

Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit teams work behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.

**Job Duties and Responsibilities**

We are seeking an experienced and motivated Manager to lead our Device Fraud Team. As the Manager of this crucial role, you will be responsible for overseeing all aspects of device fraud prevention, detection, and mitigation. You will lead a team of dedicated analysts, set strategic direction, develop and implement policies and procedures, and collaborate with cross-functional teams to ensure the security and integrity of our devices and products.

**Key Responsibilities:**

+ Lead and manage a team of fraud analysts specialists

+ Develop and implement strategies to prevent, detect, and mitigate device fraud using various Fraud Management Tools and Systems

+ Establish and enforce policies, procedures, and best practices related to device security and fraud prevention

+ Monitor and analyze device fraud trends, patterns, and threats to identify emerging risks and vulnerabilities

+ Collaborate with cross-functional teams, including IT, Sales, Product, and Customer Care and Support, to implement fraud prevention measures and solutions

+ Conduct regular audits and assessments to evaluate the effectiveness of fraud prevention measures and identify areas for improvement

+ Provide regular reporting and updates to senior management on device fraud trends, incidents, and mitigation efforts

+ Stay abreast of industry developments, emerging technologies, and regulatory requirements related to device fraud and security

+ Ability to engage in team development and foster employee career growth

**Skills, Experience and Requirements**

**Education and Experience:**

+ Bachelor's degree in computer science, cybersecurity, criminology, or a related field; Master's degree and/or CFE preferred

+ 5 years of experience in fraud prevention, detection, and investigation, preferably in a technology or telecommunications environment

+ 3 years of experience in a leadership or managerial role, with a proven track record of building and managing high-performing teams

**Skills and Qualifications:**

+ Strong knowledge of device fraud schemes, techniques, and countermeasures

+ Experience with fraud detection and prevention tools, systems, and technologies

+ Excellent analytical, problem-solving, and decision-making skills

+ Strong communication, interpersonal, and leadership abilities

+ Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

+ Advanced knowledge of Microsoft Excel, including the ability to create and work with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macro

+ SQL experience is preferred

+ Proficiency with Microsoft Office Applications and Google Suite

+ Strong written and verbal communication skills

+ Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide clear and concise communication with a wide audience of internal departments

\#LI-CH2

**Salary Ranges**

Compensation: $72,350.00/Year - $103,400.00/Year

**Benefits**

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.

Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.

**Specialty/Competency:** Managed Services

**Industry/Sector:** Not Applicable

**Time Type:** Full time

**Travel Requirements:** Up to 40%

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Solutioning Center of Excellence within the Managed Services Platform will provide you direct interaction with senior leadership and other key stakeholders. You will work with cross-functional teams to execute on priority growth initiatives within this fast-growing platform.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

+ Develop new skills outside of comfort zone.

+ Act to resolve issues which prevent the team working effectively.

+ Coach others, recognise their strengths, and encourage them to take ownership of their personal development.

+ Analyse complex ideas or proposals and build a range of meaningful recommendations.

+ Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.

+ Address sub-standard work or work that does not meet firm's/client's expectations.

+ Use data and insights to inform conclusions and support decision-making.

+ Develop a point of view on key global trends, and how they impact clients.

+ Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.

+ Simplify complex messages, highlighting and summarising key points.

+ Uphold the firm's code of ethics and business conduct.

Demonstration experience in Managed Services in any one of the following: Human Resources, Total Rewards, L&D, Payroll, Change Management, Human Resources Technology; Experience delivering value to clients in challenging business environments. Applying problem-solving and business analysis, including exhibiting flexibility to navigate through unanticipated situations; Managing multiple priorities simultaneously utilizing project management, critical thinking, and problem-solving skills.

**Job Requirements and Preferences** :

**Basic Qualifications** :

**Minimum Degree Required** :

Bachelor Degree

**Minimum Years of Experience** :

10 year(s)

**Preferred Qualifications** :

**Preferred Knowledge/Skills** :

Demonstrates extensive-level knowledge and proven record of success in human resources policies and practices, preferable within a professional services environment, including, but not limited to the following areas related to internal operations of a global network of professional services firms:

+ Talent management, Performance management; and,

+ Human Capital policy interpretation and Human Resources technology implementation.

Demonstrates extensive-level, abilities success with managing the identification and addressing of client needs:

+ Demonstrates knowledge about Managed Services, maximizing resource sharing and enabling the delivery of the firm to our clients through line of service and crossline of service staffing; Human Capital metrics, and employee relations;

+ Drives Human Capital strategies, goals and critical achievement targets; Budget, workforce planning, utilization, and forecasting; Succession plan development and Alternative talent pools including global workforces and third-party labor;

+ Develops and sustains meaningful client relationships, understands a client's business and technology to identify, pursue, and ultimately obtain additional consulting opportunities;

+ Defines resource requirements, project workflow, budgets, billing, and collection or coordinating complex written and verbal materials;

+ Acquires knowledge of current business issues to deliver results and develop process improvement strategies;

+ Understands business problems in the form of functional and technical requirements while using innovative thought leadership in the creation of solutions;

+ Creates a positive work environment, collaborates with team members while meeting client expectations, encourages improvement by offering meaningful feedback in a timely manner and keeping leadership informed of progress;

+ Serves as a trusted advisor to partners/leaders offering support with issues, concerns, develop and execute action plans across all areas of our people strategy including performance management, rewards and recognition, succession planning, retention efforts, and workforce planning to address short- and long-term needs/skill gaps;

+ Understands key technologies that support human capital initiatives, and expresses a desire to upskill on new tools and identify process improvements;

+ Collaborates with various teams to mitigate risk, address, and support staff members;

+ Understands and captures business processes and identifies opportunities to increase efficiencies; and,

+ Works and collaborates with multicultural teams in multiple locations.

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions in California, Colorado, Hawaii, Nevada, New York State, or Washington State, or for opportunities that will report to a supervisor, office or other work site in New York State, please visit the following link for pay range information: https://pwc.to/payrange-v1-mgdsrvcsmanager