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Senior Program Operations Manager
Raytheon Technologies    Tucson, AZ 85702

About Us:

At Raytheon Missiles & Defense, by combining our vast resources and investments, we are able to dedicate ourselves to solving mission-level vs. product-level customer challenges – together we can anticipate more, move faster and make a bigger impact on the big picture.

Job Summary:

This Program Operations Manager position is located at the Raytheon Missiles & Defense (RMD) in Tucson, AZ. The Program Operations Manager is responsible for communicating all Program requirements to the Strategic Make Centers (factories) and manufacturing sites, including baseline manufacturing schedules and alignment on significant events impacting factory performance. They will provide guidance on sequence of operations to help ensure that commitments can be met by working effectively across all Operations and Program teams.

The successful candidate will report to a Product Operations Area Lead who is located in the Operations directorate in Tucson, AZ. This role is the primary interface between the Program Office Leadership, the other Functional Leaders, and the Operations Factory Leadership for all of the Strategic Make Centers. They are responsible for strategic Program/Operations planning for current and future production performance, development and/or sustainment (depot) efforts. In addition, it may be necessary to support OPSEC plan(s) execution as well as influence future security strategies. A successful candidate will communicate across programs as necessary, to identify, assess, collaborate and resolve issues with contractual deliveries and program requirements.

We value diverse skills and experience, so don’t hold back. Your qualification could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you’re passionate about what you could accomplish here, we’d love to hear from you.

Responsibilities to Anticipate:

+ Lead, collaborate and influence the factory and functional managers to support the process focused factories driving quality and performance for product deliveries.

+ Factory integration, consolidated program performance, and unique program requirements flow down to the factories as well as contractual performance to the customer (MOCAS).

+ Operations point of contact for proposal development and approval to assure proposed costs or challenges are understood by Operations leadership and factories.

+ Coordinate and develop operations requirements for all gate reviews and execute proposed strategies from early gate reviews for effective implementation in future production.

+ Ownership of the Operation’s budget and EAC (Estimate at Complete) at the program level with coordination across Make Center and Operations Functional Leadership.

+ Prepare and present information at Monthly Management Reviews to summarize program status with programs and external customers.

+ Developing and executing action plans to address issues preventing execution.

+ Direct leadership of manufacturing activities and have spent significant amounts of time in and around factory areas.

+ Working beyond the typical 40-hour workweek, travel domestically (25%) and move between buildings and local facilities.

+ Execution of a program through the development and transition to production phases of a program’s lifecycle (Gates 5 through 10). Familiarization in New Product Integration (NPI), Transition To Production (TTP), and proposal support activities are preferred.

**An advanced degree in a related field and a minimum of 7 years related experience**

Qualifications You Must Have:

+ Bachelor’s degree required, preferably in Science, Technology, Engineering or Mathematics (STEM)

+ 10 years of demonstrated experience to include working within a Manufacturing, Operations, Production or a similar environment.

+ Experience working with PRISM, SAP or like inventory system

+ Root Cause Analysis and/or Corrective Action Execution

+ Experience managing completing basis of estimates (BOEs), and/or maintaining schedules

+ Certified Account Manager (CAM) certification

+ An active and in-scope Secret US security clearance

Qualifications We Value :

+ Participation in development program proposal process.

+ Familiarization in schedule development (MPS, IMP, and IMS)

+ Understanding of Lean Application

+ Ability to lead collaboratively with other managers in a results oriented environment to develop solutions for complex problems that will gain desired outcomes

+ Previous leadership position in a fast paced technical or manufacturing environment that included multiple working organizations; this would include extensive experience building strong cross-functional teams with proven results

+ Understanding of Missile Systems product structures and product technical details

+ Problem solving abilities that bridge production realities to financial commitments

+ Knowledge of existing Missile Systems execution Systems (PRISM) or industry ERP systems

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care

Additional Details:

This position is located in beautiful Tucson, AZ. Tucson has a friendly, caring and laid-back atmosphere, combined with the innovation and energy of a metropolitan region and recognized as one of America’s 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature’s best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson’s fantastic weather lets residents enjoy the outdoors year-round.)


Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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Job Details

Employment Type

Full Time