Teleperformance USA Phoenix, AZ 85067
Overview:
Please submit your resume AND complete this pre-interview questionnaire to apply:
https://forms.office.com/r/r9qxuiUWBg
Requirements:
Must have US Citizenship
Must be located within the United States (any state but the following: Washington State, Alaska, Hawaii, Oregon, California, or Washington D.C.)
Responsibilities:
Includes, but not limited to:
- Design, Configure, Deploy and Support Network Infrastructure (LAN/WAN/WLAN) - Campus, Data Center, Client Extranet
- Perform hardware refreshes (primarily Cisco routers, switches, firewalls)
- Implement Remote Access VPN solutions, S2S VPN, GRE, and DMVPN
- Configure firewall access requests
- Complete routing changes
- Create and maintain diagrams and documentation
- Work ticket requests
- Provide On-Shift outage escalation support from our NOC
- Participate in On-Call Support coverage (on call for one week at a time, alternating through primary/backup roles approximately every 12 weeks)
Qualifications:
- CCNP and above preferred, or equivalent experience
- Well-developed verbal and written communication skills
- Thorough understanding of LAN and WAN technologies
- Advanced Troubleshooting & Configuration Experience with routing (BGP, OSPF, EIGRP), switching (vPC, Etherchannel, Stackwise, VSS), firewalls, VPN technology, NAT
- Should be well versed in route redistribution
- Experience with Cisco Nexus and Catalyst switches, Cisco ASA, Cisco AnyConnect, Cisco ISE, Cisco WLC
- Familiar with VRF configurations
- SD-WAN and ACI experience highly valued