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Systems Administrator
WillScot Mobile Mini Holdings Corp.     Phoenix, AZ 85067
     

Systems Administrator

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**Date:** Aug 15, 2022

**Location:** Phoenix, Arizona, US

**Company:** WillScot | Mobile Mini

**ABOUT THE JOB:**

A direct report to the Director of IT Operations, the IT Systems Administrator position provides technical support and maintenance of infrastructure hardware and software; system monitoring and escalation; problem determination and resolution. This position requires a wide range of desktop and infrastructure knowledge, including but not limited to computer hardware, mobile devices, networking, printers, security, software, storage, and telecommunications.

**WHAT YOU'LL BE DOING:**

Essential Functions: Responsibilities of the Systems Administrator include but are not limited to:

+ Implementation, monitoring, maintenance, and decommissioning of infrastructure components such as: Network, Security, Servers (Windows/Unix), Software, Storage, Telecommunications.

+ Development, testing, and lifecycle management of end-user workstations and infrastructure servers, using SCCM to manage OS images, software updates/patching, and hardware asset management.

+ Management and support of MS O365 and Active Directory.

+ Backup, Group Policy, data recovery, and security management.

+ Mobile device management.

+ Identification and remediation of underlying infrastructure issues and problems.

+ Participation in SOX and license/software/hardware management activities.

+ Providing support for the Service Desk team to identify, diagnose, and resolve user and system issues.

+ Participation in cross-functional activities including the creation and monitoring of operational metrics.

+ Assist in the creation of user training material, and presentation during user training classes when required.

+ Participation in the creation, documentation and implementation of IT policies and procedures.

Company Values

+ Believes and supports our Company Values.

+ Complies with all Williams Scotsman Mobile Mini Safety, Transportation, and Environmental Policies.

Performance Efficient Use of Resources

+ This is a team-based role and may assist in other aspects of IT as well as help drive our Company’s Strategies and promote our Mission, Vision and Values. WSMM has a highly collaborative culture, and the successful candidate will work effectively with a broad group of senior executives, peers, and direct reports to perform the above responsibilities.

Customer Focus

+ Utilizes and deploys proactive customer relationship management techniques.

**EDUCATION AND QUALIFICATIONS:**

The successful candidate will possess:

+ Minimum of five (5) years of related experience supporting a MS Windows environment.

+ Bachelor’s Degree in Computer Science or related field, or an equivalent combination of education and experience.

+ Experience in a prior IT role, such as Desktop Support or Helpdesk, with:

+ Active Directory management.

+ The MS O365 suite of tools.

+ Scripting and automation with PowerShell.

+ SCCM or other software management tool implementation, deployment, and management.

+ Backup software and processes.

+ Printer management.

+ Mobile device management technology such as AirWatch.

+ Telecommunication tools such as Zoom

+ Proven ability to provide high level support and management of technology platforms.

+ Ability to handle multiple projects/tasks at same time.

+ Strong verbal, written, and interpersonal communication skills.

+ Excellent customer service and organizational skills.

+ Relevant industry certifications preferred.

**Job Segment:** Testing, CRM, Relationship Manager, Technical Support, Computer Science, Technology, Customer Service

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Job Details


Employment Type

Full Time