POSITION SUMMARY:

2nd Shift

The Production Assistant Manager, Manufacturing is required to lead production in the Manufacturing Plant. Additionally, the Production Assistant Manager will assist the Operations Manager(s) and/or Senior/Plant Manager with all areas of plant business to include, decision making regarding customers, team members, operational issues, business planning, priority setting, creating staff schedules, team member performance, and compliance with company policies. The Production Assistant Manager, Manufacturing is also required, as needed, to perform all functions performed by the Production Operator, Manufacturing and Production Lead Coordinator, Manufacturing.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

+ Manage facility in the absence of the Operations Manager and/or Senior/Plant Manager

+ Lead manufacturing plant business unit which involves supporting customers, managing team members, overseeing operational issues, monitoring and facilitating processes in all work streams including the production, quality check, and shipping processes

+ Interview job applicants, ensuring compliance of all company hiring policies; assist Operations Manager and/or Senior/Plant Manager with the hiring of team members

+ Plan, organize and direct the activities of team members

+ Evaluate the efficiency and productivity of team members by establishing performance standards and objectives and assist the Operations Manager and/or Senior/Plant Manager with conducting regular performance appraisals

+ Assist team members in goal setting and skill development

+ Provide feedback on disciplinary actions and administer performance counseling per the Performance Counseling Guide

+ Provide leadership on assigned shifts

+ Provide performance related feedback regarding team members to the Operations Manager(s) and/or Senior/Plant Manager

+ Provide training and coaching to team members on assigned shifts

+ Ensure that work produced by team members is in accordance with company standards

+ Ensure adequate inventory is available to produce requested orders

+ Responsible for ensuring quality by monitoring and complying with quality control procedures

+ Ensure cross shift communication

+ All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

+ High school diploma or equivalent education

+ Bachelor’s degree preferred

+ 2+ years of high-volume manufacturing or quality control experience

+ 1+ year of related experience

+ Prior experience of FXO products & services offerings preferred

+ Commercial print environment experience preferred

+ Supervisory experience preferred

+ Excellent verbal and written communication skills

+ For new hires, must meet all FedEx Office employment qualifications in force at time of hiring

+ For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

+ Ability to stand during entire shift, excluding meal and rest periods

+ Ability to move and lift 55 pounds

+ Ability, on a consistent basis, to bend/twist at the waist and knees

+ Ability to communicate effectively with customers, vendors, and other team members

+ Ability, on a consistent basis, to perform work activities requiring cooperation and instruction

+ Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure

+ Ability, on a consistent basis, to maintain attention and concentration for extended periods of time

+ Ability to work with minimal supervision

+ Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

+ Suggests areas for improvement in internal processes along with possible solutions.

+ Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.

+ Applies Quality concepts presented at training during daily activities.

+ Supports FedEx Office Quality initiatives.

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here (http://www.phila.gov/HumanRelations/DiscriminationAndEnforcement/Pages/BantheBoxLawAtAGlance.aspx) to learn about Philadelphia's fair chance hiring law.

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