Acadia Care Group is currently seeking an energetic, qualified and professional Office Assistant to join our Gilbert Team.
About Acadia Care Group:
We are a Gilbert based DDD Agency that specializes in Home and Community Based Services (HCBS), with a focus on Respite Care, Habilitation Care and Attendant Care Services.
Our focus is providing our Clients, Providers, Employees and Parents with the best services possible. We are an Arizona Division of Developmental contracted agency uniquely designed to help families with Developmental Delays related disorders in their lives.
What You'll Do:
Your primary duties are answering phone calls, text messaging, emailing and helping our Parents, Guardians and Providers. Other duties include attending to voicemail and email inquiries, as well as participate in recruitment and community events. This role will require a friendly, well-organized self-starter who is looking to make an impact in others’ lives and the Community.
Minimum Qualifications:
· Minimum 1 year experience working with DDD Clients
· Minimum 1 year experience working for an Arizona HCBS Agency
· Excellent verbal and written communication skills
· Available for occasional nights and weekends
· Excellent organizational, time management, and interpersonal skills
· Ability to participate in a diverse and collaborative working environment
· Knowledgeable in Microsoft Office applications
Administrative Duties:

· Answer phone calls and emails throughout the day.
· Troubleshoot and solve any problems that arise for parents or providers
· Support people who walk into the office
· Communicate with Providers, or forward to the correct department as needed
· Ensure that items that are currently in use are up-to-date and free of errors
HCBS Duties:
· Assist in organizing Habilitation Care Training
· Conduct training and New Hire Orientations
· Conducting Pre-Service orientation for Clients and Parents / Guardians
· Schedule, Conduct and follow up with interviews
· Assist with answering emails
· Research similar ads for pay increases
· Create a report bi-weekly to ensure competitive rates
· Search for events, job fairs, community events and fundraising campaigns