• Work with vendors to ensure orders are created, submitted, fully received and all backorders are either cancelled or filled.

• Perform simple copy cataloging of materials per local consortium, and national standards.

• Process new materials (covers, stamps, barcode, labels, and RFID tags) accurately and in a timely manner.

• Provide exceptional customer service to internal and external customers; greet, receive, address, and resolve customer questions. Address escalated or complex issues, library system or policy items.

• Work service points, assisting patrons with checking out library materials and using public computers. Educate patrons in locating materials or information in all areas of the library. Provide readers advisory services and assist patrons in the use of all library technologies.

• Prepare the library for opening and closing; maintain public areas in a clean and orderly fashion.

• Register patrons for library cards, help with fees, place holds on materials and perform payment transactions.

• Serve as Person in Charge as assigned. Provide help desk support as needed, and serve as primary contact to IT.