**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

**How will you make an impact in this role?**

The Enterprise Identity (EID) team creates and manages authentication, authorization, and identity management experiences and capabilities for all digital experiences at American Express – including americanexpress.com and the Amex Mobile app. Our mission is to enable seamless customer experiences across American Express while maintaining the highest levels of trust and security.

A Product Manager on the Enterprise Identity team owns the vision, strategy, and outcomes for one of our many product areas – be it authentication experiences, trusted device management, access management, or another vertical in our portfolio. They…

+ Build, communicate, and refine product roadmaps and backlogs

+ Work day-to-day with key business partners and engineering to define and plan solutions that balance scope, schedule, and resource constraints

+ Coordinate with other Enterprise Identity Product Managers to delivery seamless integrated Identity solutions

+ Monitor industry trends to make sure we adopt the best tools and methods available to balance security and user friction

+ Obsess over the details of customer experience

+ Partner with Product teams across American Express to understand their needs, and to help them use our Identity products in their digital experiences

+ Support the colleagues and partners who rely on our Identity experiences

+ Counsel with our partners in Fraud, Risk, Privacy, and Compliance to ensure we get the details right

+ Contribute to our culture of continuous improvement with candid, constructive feedback to both peers and leaders

**Minimum Qualifications**

+ 2-5 years product management or software delivery experience

+ Familiarity with common authentication patterns and experiences

+ Strong analytical, organizational, problem-solving skills; comfortable tackling complex problems and breaking these down into manageable pieces

+ Knowledgeable about software architectureand system design principles

+ Familiarity with industry trends ininformation technology and software delivery practices

+ Adept at interpreting data to derive meaningful business insights

+ Excellent time management: experience with prioritizing multiple requests and managing tight deadlines

+ Superb product and program management skills, including product planning, issue tracking, and delivery

+ Excel at Technical Details - designing content, technical product documentation, and technical writing skills or similar experience will be a plus for this role

+ Highly motivated with strong sense of accountability, initiative, and a "can-do" attitude

**Preferred Qualifications**

+ 5 years product management or software delivery experience

+ Experience in Digital Identity, Authentication, Information Security, Fraud/Risk, or Access Management domains

+ Experience in payments, finance or banking

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-New York-New York

**Schedule** Full-time

**Req ID:** 24005756