Services Project Manager

**General Information**

Ref #:

20240037996

Travel Amount Required:

Up to 25%

Job Type:

Regular-Full Time

Location:

USA - USA - Remote

**Company Overview**

Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers \#WeAreUKG

**Description & Qualifications**

Description

As a Services Project Manager, you will be responsible for:

• Creation and execution of project plans following UKG methodology

• Responsible for overall delivery of projects following agreed-upon timelines with customers and internal stakeholders as well as completion and sign off exit criteria

• Creating, maintaining, and monitoring project plans to include technical, business and customer tasks and deliverables (inputs, outputs)

• Management of RAID Log, Dependencies and project documentation

• Coordinating internal/external resources to ensure project milestones/timelines are met

• Responsible for successful completion and delivery of all project deliverables and milestones

• Manage changes to project scope, schedule and costs using appropriate channels (Change Board)

• Assisting with the setup of payroll on the platform and associated processes (Discovery, Implementation, Payroll Parallel runs, Go Live, Operational handover)

• Support all implementation technical deliverables and activities to onboard a customer and setup for operational success

• Ensuring first class customer experience during the implementation process

Qualifications

Basic Qualifications

• 3+ years of project management experience in a commercial environment (B2B and B2C)

• Strong exposure to software and service delivery

• Bachelor's Degree

Preferred Qualifications

• Excellent knowledge and experience of project methodologies such as agile and waterfall

• Proven ability to act as a leader in business transformation projects

• Experience in process change, implementation

• Good understanding of the system integration principle

• Proven track required in best-in-class customer service communications and delivery

• Experience negotiating with senior stakeholders across technology and business process domain

• Desire to develop a deep working knowledge of the global mobility / international payroll market

• Project Management Certification

**Pay Transparency for Colorado, New York, Washington and California**

The pay range for this position in Colorado, New York, Washington and California is $60,500 to $86,950, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

San Francisco Bay Area Pay Law

There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $69,575 to $99,993 per year.

**EEO Statement**

**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) and its **supplement** .

View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

**Disability Accommodation**

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].