Description:

• Collection of accounts that carry a balance usually greater than $10,000

• Carries a portfolio of accounts between 300 to 700 customers

• May have accounts that are high profile, or classified as National Accounts

• May have accounts that demand a high level of service, including unique reporting or follow up.

• Schedules regular meetings with customers or National Accounts

• Using Get Paid, follows a pre-defined strategy, emailing or calling customers as necessary.

• Replies to customers with a sense of urgency and high customer service level

• Escalates accounts to branches and/or management when issues arise

• Reconciles accounts that are highly complex in nature, higher volume of invoices

• May serve as an escalation source for accounts handled by Collection Specialist II

• Assists in training of new hires and on-going training of existing employees

• Assists in providing metrics for the team as necessary.

Additional Skills & Qualifications:

•Experience with collecting on large accounts

•Must be comfortable being on phones and doing B2B collections

•Must be eager/excited to learn

•Must be able to multitask

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.