Village Health Clubs and Spas is looking for a Club Attendant Manager to join our winning team!
The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness.
We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter.
Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself.
Job Summary:
Ensure the club is clean, well stocked and maintained to meet the satisfaction of our members, guests, employees and legal standards. Responsible for overseeing the Club Attendant staff.
Summary Of Essential Functions:
Attract and Retain members by consistently providing excellent customer service
Ensures the club meets all applicable standards with regard to housekeeping, towel desk and courts.
Develop and maintain housekeeping standards to ensure club cleanliness at all times.
Ensure locker rooms are clean and up to Village standards at all times.
Manage locker rental system.
Secures and manage local vendor contracts for supplies.
Prepares and maintain a ready list of vendors and emergency contacts for products and supplies.
Approachable management style which includes supervising and managing staff members, planning, assigning and direct work/projects, appraising performance, and annual individual/team goals
Responsible for hiring, staffing, scheduling and training of department staff
Prepare and manage departmental budget
Conduct monthly staff meetings
Place high emphasis on the importance of the social element. This includes participation in planning and execution of club events as needed, such as Parent’s Night Out, Jazz By The Pool and Casino Night.
Participates in the Manager on Duty System (this is for selected managerial areas) and other duties as assigned.
Knowledge/Skills Required:
Four years of housekeeping experience
Purchasing experience and vendor selection
Strong eye for detail
Comfortable working in a fast-paced environment where continuous improvement is expected
Ability to effectively delegate
Strong team building skills including ability to lead, train, cooperate and contribute as part of a team
Committed to learning, personal growth, and continual process improvement
Excellent analytical, organizational, interpersonal and communication skills
Must be change adaptive, flexible, and empathetic
Demonstrate initiative to think, work, and make independent decisions based on sound judgment
Willing to "roll-up" sleeves and dig in with staff to drive processes that support the business
Proficiency in Microsoft Office Suites (Word, Excel and/or PowerPoint) and Outlook
Obtain CPR certification within 30 days of hire through Company training
Knowledge/Skills Preferred:
Experience in upscale resort or fitness facility