VIVA USA Inc Phoenix, AZ 85067
Req Ref No: RKAZBA9
Location: Phoenix, AZ
Duration: 12.0 months
As liaison between management, vendor, users and technical professionals, this position provides functional analysis of judicial and business processes used to conduct operations and is responsible for the identification of business process improvements.
This job may include the following job duties and is not an all-inclusive list of all job duties that may be required. The business analyst may be required to perform additional related duties as assigned.
Coordinates, meets and collaborates with the project manager, management, vendor and system users to understand and evaluate judicial or business processes, gather requirements for functionality and analyze the impact of changes.
Uses and specifies tools to create project diagrams, flowcharts and written specifications.
Independently conducts judicial or business process analysis using agile methodologies and may provide corresponding recommendations for process and/or system changes.
Troubleshoots problems as liasion with other departments, divisions, and organizations and recommends solutions.
Analyzes the feasibility of, and develops requirements using agile methodologies for the new case management system and ensures the system design fits the needs of the users.
Works with project manager and vendor to develop and groom the backlog and assigned tasks.
Participates in or provides end-user training, interpreting and translating technical terms to make them understandable to the end-user.
A. Supervision Received: Project Manager
B. Supervision Exercised: n/a
Minimum education and/or experience: High School Diploma
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.