Leslie's Pool Supplies Phoenix, AZ 85016
Your ideal job?
- A tight-knit team that has a relaxed environment with open natural light work spaces, and lots of smiles and high-fives
- A fun work environment with the potential for promotion into a full-time benefited position.
- Working with a company that develops the future all-stars and leaders of our eCommerce Customer Care Team.
- Flexible work shifts
What you’ll be doing as a Customer Service Representative:
- Delighting customers by providing solutions to their pool needs.
- Helping customers with order updates, fraud, logistics, online chat, email response, tracking, warranty, and returns (RMA) support, data entry.
Provide overflow assistance in placing new customer orders.
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Contributes to team effort by accomplishing any related results or additional tasks as needed.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Our ideal candidate:
- You use a computer daily, comfortable and able to navigate various sites and applications.
- You enjoy chatting on the phone and providing the best customer service
- You’re upbeat, friendly, and self-starting.
- You’re a problem solver who loves a challenge!
- You’re respectful, responsible, and a quick learner.
- You're excited about continuous learning of product and market knowledge