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Pharmacy Technician / Pharmacy Technician in Training (Arizona)
Humana    Glendale, AZ 85304


The Clinical Programs Pharmacy Technician integrates programs developed to improve overall health outcomes with a focus on prescription drugs. The Clinical Programs Pharmacy Technician performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.


Pharmacy Technicians or Pharmacy Tech in Training – Arizona

Work at Home Opportunities!

In order to support the CDC recommendations on social distancing and reduce health risks for associates, members and public health, Humana is deploying virtual and video technologies for all hiring activities. This position may be subject to temporary work at home requirements for an indefinite period of time. A computer will be provided for work purposes; however a minimum internet connection speed of 10m x 1m and a dedicated secure home workspace are required. Humana continues to monitor the situation, and will adjust service levels as the coronavirus situation evolves. The following changes are temporary and will be evaluated frequently with the goal of returning to normal operations as soon as possible. Your Talent Acquisition representative will advise on the latest recommendations to protect your health and wellbeing during the hiring process.

Earn a $500 hiring bonus! Bonus is paid after 180 days of employment; you must be employed until that date to be eligible to receive the payment.

Please note that this requisition is a pipeline for our Pharmacy Technician jobs. We appreciate your application and will review your information as openings become available in this space. Opportunities may vary between Mail Order, Clinical Programs, Clinical Services, Dr. Call Queue, and other Pharmacy Tech opportunities depending upon our needs.

Typical Pharmacy Technician Opportunities:

+ The Clinical Programs Pharmacy Technician oversees medication therapy, strategy on comprehensive medication reviews, and prescription drug optimization in cases where patients are taking multiple medications. Drives health awareness with patients through Rx Education and targeted quarterly campaigns. Places outbound calls to confirm patients are taking drugs and provides counseling.

+ The Consultative Clinical Services Pharmacy Technician addresses questions related to specific assigned area and assists with medication research. Triages calls that require consultation with a pharmacist. Makes outbound calls to patients to offer medication therapy management programs and schedules medication review sessions with consultative pharmacists.

+ Dr. Call Phones Pharmacy Technician is responsible for researching and updating clarifications and denials on patient profiles. Also, responsible for making or taking phones calls to and from providers and patients.

+ The Mail Operations Pharmacy Technician ensures inventory levels are adequate for dispensing by working with inventory supply team.

The Pharmacy Technicians work within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Required Qualifications

+ Must have an active Pharmacy Technician or Tech in Training license in Arizona

+ Must be able to become certified by the Pharmacy Technician Certification Board (PTCB)

+ Experience as a Pharmacy Technician/Pharmacy Technician in Training OR call center experience in a pharmacy or related call center setting

+ Excellent communication skills

+ Experience using multiple computer applications simultaneously

+ A positive, proactive attitude with a passion for customer service

+ High School diploma or GED

+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences

+ Associates working in the state of Arizona must comply with the Tobacco Free Hiring Policy (see details below under Additional Information) and upon offer will be subjected to nicotine testing as part of a 10 panel drug test

Preferred Qualifications

+ Bilingual in Spanish

+ Certified Pharmacy Technician preferred

+ Mail Order Pharmacy or Retail Pharmacy experience

+ Experience working with insurance plans and Medicare

Additional Information

Learn more about Humana Pharmacy Solutions and what we do.


The following policy applies ONLY to associates working in the state of Arizona:

Humana is committed to providing a safe and healthy work environment and to promoting the health and well-being of its associates. Effective July 1, 2011, Humana adopted a tobacco-free hiring policy that will promote a healthier workplace and will not hire users of tobacco and nicotine products. If you have any questions, please consult with your recruiter.

Scheduled Weekly Hours


About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance.

Humana Safety and Security

Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact to validate the request.

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Job Details

Employment Type

Full Time