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Business Systems Analyst
PayPal    Chandler, AZ 85286

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.


+ Ability to understand business problem and provide feasible solution meeting PayPal domain & technology requirements. Engage with business users on proof of concept efforts.

+ Work with business partners and subject matter experts to fulfill key performance drivers that will support business operations and the FLOD COE reporting efforts. Build expertise on data relevant to subject area.

+ Create and document solution(s) of low to medium complexity to meet end user requirements, including documentation of systems specifications. Conduct quality assurance testing and user acceptance testing (UAT) as needed.

+ Partner with other FLOD COE teams to offer insights and opportunities to adjust priorities, processes, and documentation.

+ Support special projects and initiatives: special projects vary from strategic initiatives to day to day operations. Support needs will vary by project and will require strong analytical and problem-solving skills, excellent written and verbal communication skills and the ability to multi-task and prioritize effectively.

+ Comfortable working in an agile, fast-paced environment and with cross-functional teams, should have appetite to learn and be flexible to pick up new technology.

**Core Duties:**

+ Building performance efficient, highly scalable, configurable solutions spanning multiple technologies and platforms – Hadoop, Teradata, Oracle, Tableau, Microstrategy.

+ Create SQL queries to troubleshoot, develop metrics and create ad-hoc reporting as needed; data systems understanding is expected, specifically Teradata, Tableau, and Hive/Hadoop.

+ Identify potential solutions, shortlist and compare them. Finalize the solution by collaboration with business.

+ Analyze and understand core business processes and data flows to provide solution offerings that are scalable, repeatable and effective.

+ Assist internal customers with acceptance testing and adoption.

+ Ensure issues are identified, tracked, reported and resolved in a timely manner.

+ Participate in special projects as needed and perform other duties as assigned.

+ Analysis of pre/post of issues, and creation success measures to determine success of various projects

+ Documentation of processes, and technical flows

**Qualifications & Requirements:**

+ 5+ years of reporting and analytics experience

+ Experience in financial services industry preferred

+ BS/BA Degree or educational equivalent

+ Knowledge of SQL and one or more of these DB’s – Teradata, Hive, Hadoop, Oracle, MySQL, is a plus.

+ Experience with Tableau or other visualization tools is a plus

+ Experience working with Python is a plus

+ Experience with analytical tools is a plus

+ Must be self-motivated, detail-oriented, conscientious, thorough and accurate

+ Strong interpersonal skills, diplomacy, and client service oriented attitude and mindset

+ Excellent communication skills (written, oral, presentation skills)

+ Proven ability to function well independently as well as in a team

+ Ability to prioritize deliverables and projects to meet timelines efficiently, to adapt to changes in priorities quickly and manage multiple initiatives simultaneously to drive projects to completion and deliver quality materials under tight deadlines

+ Agile / Scrum experience preferred

**Our world-class culture is something we’re proud of. We’re committed to creating a thriving and inclusive workplace with great benefits including:**

+ Excellent medical and dental benefits

+ Competitive salary

+ Savings plans with company match / Employee Stock Purchase Plan

+ Generous time off policies

+ Ongoing training, tuition reimbursement and support to help you realize your full career potential

+ Community fundraising and volunteer opportunities

+ PayPal’s sabbatical program provides four weeks of paid time off after every five years of service.

+ Active social groups

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at

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Job Details

Employment Type

Full Time