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Food Bank Warehouse Manager
HonorHealth    Phoenix, AZ 85011


HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses five acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation and community services with approximately 12,300 employees, 3,700 affiliated physicians and 3,100 volunteers.

HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth’s mission is to improve the health and well-being of those we serve.


Job Summary
The Manager Food Bank Warehouse is responsible for the management of the activities of the Food Bank warehouse production, food distribution and 4th Street Market. This includes the following programs: Community outreach for food, Emergency Food Boxes, USDA Commodities, Commodity Supplemental Food Program, Food Co-op, Special Programs (holiday adopt-a-family, food drives etc) and satellite pantries. This position is also responsible for recruiting, training, scheduling, and supervising staff as well as managing volunteers and ensuring regulatory, licensing, contract and grant compliance requirements are met for the Food Bank.

* Manages, schedules, and monitors all activities in the 4th Street Market and Food Bank Warehouse. Prepares timely reports of market and warehouse activity. Maintains accurate documentation and cash control of all market activity as evidenced by audit and monthly MDOR’s.
Responsible for donation integrity, receiving and compliance.
Generates activity reports within established time frames as demonstrated by audit.
Market will be maintained in a manner that meets the County Health Inspection audits and is appealing to the public.
Coordinates some activities of Holiday Adopt a Family distribution with Front Office Coordinator.
Manages POS system for 4th street market.
Manages The Emergency Food Assistance Program (TEFAP), and Commodity Supplemental Food Program (CSFP) programs (product distribution) and all food distribution programs.
Assists with the coordination of annual satisfaction survey for clients.Ensures all food is rotated and FIRST IN, FIRST OUT rule is strictly followed.
Ensures all food sorted meets the posted guidelines to include any and all recalled products.
* Develops, maintains, and meets program budget, financial goals and management plans.
Develops and monitors the capital and operating budgets.
Reviews and analyzes the program’s financial statements and statistical reports.
Determines resource allocation for Food Bank.
Develops a business plan that supports goals and plans that sustain the programs and within the established budget.
Ensures the meeting of established revenue and expense goals.
Supervises the traffic flow in the market to ensure a smooth running operation and assists cashiering when more than 3 people are in line at the checkout stand.
Maintains historical record keeping by tracing historical records of items to determine reasons for discrepancy between inventory and stock control records.
Provides support to department staff by researching remedial actions to manage inventory levels, and disbursement of inventory.
Works with director to ensure meeting grant guidelines and budget.
* Manages, trains, schedules, recruits, assigns job responsibilities, and evaluates all warehouse and market staff assigned to work in the warehouse.
Ensures adequate staff and works with Food and Volunteer Relationship Coordinator to meet operational needs and group volunteer activities.
Ensures that staff is properly trained to run a group volunteer event and works alongside with the groups.
Ensures staff and volunteers follow established policies and procedures for the warehouse.
Ensures that all volunteers are appreciated.
Maintains professional and technical knowledge of staff by consulting with workers to ensure the procedures are maintained. Staff is trained on internal process and in compliance with safety and occupational guidelines regarding material handling and receiving and distribution of products.
Ensures that certified forklift operators and other equipment is being used properly at all times.Works with other coordinating staff on Food Drives, Holiday Adopt A Family program and other projects as needed.
Purchases all housekeeping supplies for the building and oversees the housekeeping activities for the warehouse to ensure sanitation guidelines are met.
Completes staff performance evaluations and performance improvement plans.
Ensures that the food prep areas are maintained in compliance within the Maricopa County Department of Health guidelines and all regulatory agencies for food procurement.
Maintains all surfaces so they are free of bacteria, soiled food and in good appearance.
Completes Work Orders for repairs.
* In the absence of the Director Desert Mission Food Bank, provides leadership and supervision to the Food Bank staff and operations.
Serves as the primary resource for all administrative/management issues in the absence of the Director.
Addresses and handles customer and employee complaints and concerns while maintaining program standards, policies, and procedures.
Reports all issues to the Director of Security and the Vice President of Desert Mission Programs or other Lincoln departments as directed in the event of a security concern at the food bank.
Completes all quality assurance paperwork.
* Responsible for Agency relations who include Snack Pac programs and donations to the community.
Follows established guidelines for agency authorization.
Ensures all food productions are completed on time for food distribution.
Ensures all supplies are available for assembling of programs.
* Warehouse equipment and vehicles will be maintained according to current policy, health and safety standards.
Provides and monitors regular maintenance check logs for all vehicles, equipment, and temperature monitoring of freezers and coolers as demonstrated by documentation.
Monitors staff and volunteers and ensures they follow established safety guidelines.
Monitors security in and outside the warehouse area.
Monitors the driving documentation and confirms that employees follow guidelines.
Ensures quarterly PM schedule of vehicles are completed.


Bachelor's Degree or 4 years' work related experience Required

2 years food bank experience and/or progressive management and leadership supervisory experience Required

Licenses and Certifications
Certified Food Manager 180 Days Required
Safe Fork Lift Operation Certification of completion 30 Days Required

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Job Details

Employment Type

Full Time