Promote and manage effective ADP relationships, as a trusted advisor to a diversified book of MAS Upmarket clients
· Accountable for ensuring an effortless experience and overall satisfaction is provided to their assigned book of clients through overseeing the resolution of client inquiries, handling client escalations, building and maintaining internal and external relationships, and managing the day-to-day needs of the clients
· Act as a key client advocate within broader ADP, by partnering with internal resources to ensure prompt and comprehensive issue resolution
Requirements (limited to 150 words)
Preference will be given to candidates who have the following:
Bachelor's degree or equivalent in education and experience
Strong client relationship and interpersonal skills
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Demonstrated ability to learn and apply basic concepts in new situations
Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
Ability to collaborate and work in a team environment as well as work independently and make sound decisions