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Inside Auto Damage Appraiser
Liberty Mutual Insurance    Scottsdale, AZ 85054

As an Inside Auto Damage Appraiser, you will be responsible for completing quality appraisals of damaged vehicles to restore these vehicles to their pre-damage condition. You will be handling moderate complexity claims within assigned authority limits consistent with company policy and legal requirements. This role entails making total loss opinions, auto repair shop and independent adjuster appraisal re-inspections, and supplemental appraisals. As an Inside Auto Damage Appraiser, you will provide a best in class level service to our internal and external customers.

Prior appraisal writing experience is required.


Utilizing multiple software systems and claims best practices, prepares itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. Submits appraisals to claims personnel or issues payments to policyholders and/or claimants.
Provides technical advice on vehicle repair, parts costs, garage expertise and opinions on whether specific damage is related to an accident.
Completes auto repair facility and independent re-inspections, supplements as warranted to verify damage or confirm repairs are completed.
Resolves disagreements and negotiates with auto repair facilities, Independent Adjusters, claimants and policyholders.
Evaluates claims for potential fraud or subrogation.
May be called upon for catastrophe duty
All other duties as assigned.
Job Specifications:

Reference: 2021-39059
Category: Claims
Primary Location: Remote
Additional Locations: Scottsdale, AZ; Heathrow, FL; Indianapolis, IN; Clifton Park, NY; Plano, TX; Liberty Lake, WA;
Schedule: Full-TimeSalary: USD-$51,100.00-–-$69,300.00-/-Year
Education Level: High School Diploma/GED
Travel: As Needed

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Job Details

Seniority Level

Some work experience (up to 5 years, non-manager)


Financial Services

Employment Type

Full Time