Position Summary

Serves persons with mental illness as part of treatment, in a 24/7/365 Assisted Group Living Treatment Facility (a home-like setting) with a support team, providing protective oversight, behavior management, personal support, assistance with activities of daily living, assistance with self-administration of medication, personal care services as required, and social and recreational activity consistent with the Client's Individual Service Plan. Provides care to clients in a single-family residence, during an assigned shift ensuring clients are never left alone in the facility. This position is classified as Safety Sensitive.

This position does not have direct reports.

Essential Functions:

Care Delivery

Carries out all duties in accordance with all program guidelines for care delivery as outlined in the Client's Individual Service Plan 
Promotes the independence of all program clients in all activities
Promotes the dignity of clients by working with them in a positive, respectful, age appropriate and courteous manner
Provides therapeutic interactions with client in a way consistent with guidelines and directions contained in the Client's Individual Service Plan
Respects the privacy of the clients' personal space and property
Maintains confidentiality of client information
Assists clients with the self-administration of medication according to FSL-AGL Policy and Procedures
Assists with all activities of daily living, toileting and personal grooming as required
Prepares and assists with the preparation of meals and kitchen clean up
Conduct housekeeping activities as scheduled or directed
Shops for food and supplies for the household as required by management
Escorts or accompanies clients to medical appointments and other activities outside the home
Maintains documentation concerning clients and home operation as required
Attends staff meetings for the home and training as required
Assists in problem solving with Manager, BHT and other staff members as required
Attends clients’ staffings as needed providing input as a member of the service planning team
Contributes to meeting the requirement for an hour per week of clinical oversight as needed

Quality & Compliance

Participates in the Performance and Quality Improvement initiative at the agency and program level by learning about the initiative, offering input, suggesting performance improvements, and performing other PQI duties as requested
Attends mandatory and elective training during the first year of employment and complete required hours each year after the first

Miscellaneous

Other duties as assigned

Requirements

Education/Experience/Credentials/Knowledge/Understanding

High school diploma or General Education Diploma
Minimum of two weeks behavioral health experience
Knowledge and understanding of the needs of vulnerable adults such as seniors and those with disabilities
Clear fingerprint background screening through the Department of Public Safety and comprehensive background clearance
Fingerprint Clearance card must be in possession, prior to starting
Meet all state and federal immunization and communicable disease clearance requirements with or without an accommodation or exemption
Must successfully complete Certified Caregiver Certification within 30 days of employment. 
Must be at least 18 years of age

Skills

Strong verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population
Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others
Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel

Abilities

Ability to effectively engage with people from various backgrounds and circumstances
Ability to provide consistency and behavioral limits through relationship-based interventions
Ability to maintain professional behavior in high pressure situations
Ability to solve problems by applying basic analytical skills to include collating and reporting information; identifying trends and exceptions; investigating to define problems more accurately; sorting information in order of importance; identifying relationships and linkages between components; identifying variable potential causes and effects; soliciting guidance to define criteria and assign values of importance and urgency; and escalating issues of an exceptional nature
Ability to work collaboratively as part of a team
Ability to demonstrate dependability and flexibility 
Ability to work with confidential information
Willingness and ability to embody FSL’s core values:
Have passion for our mission
Follow the golden rule
Do the right thing
Begin with a can-do attitude
Find a better way
Be your best

Physical Demands

Ability to frequently stand, see, hear, speak, and be physically flexible; occasionally sits walk, stoop, lift up to 50 lbs., carry, run and drive; and at times may bend, climb, squat, kneel, push/pull
Ability to spend 35% of time outdoors, 65% indoors, withstand moderate noise levels including voice levels 90% of the time, to operate household appliances; to drive an automobile; occasionally work alone; work wit